[Bug 578970] Re: Jockey user experience nightmare for installation of Ubuntu on machines requiring b43 and b43-legacy wireless driver

2010-10-06 Thread Daniel Stone
While hardware not detected is troublesome.. documentation on getting the 
wireless chip to work is documented.
Ubuntu and linux often need modification to work or function as the end user 
would like( this is a known learning curve) 
The solution can be found easily because it is not just on debian site but 
several other sites as well.
Even though this may make an end user find the solution this is a fact that 
must be tackled with many items in the transition to linux 
depending on what a user wants to do in linux.

The command line in linux is a common tool. It should be discovered not
avoided.

** Changed in: new-user-experience-team
   Status: New = Invalid

** Changed in: jockey (Ubuntu)
   Status: Confirmed = Opinion

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Re: [Bug 578970] Re: Jockey user experience nightmare for installation of Ubuntu on machines requiring b43 and b43-legacy wireless driver

2010-10-06 Thread nUboon2Age
Hi Daniel, indeed the CL is how i solved my problem, but that is completely
beside the point.  We're talking about the User Experience bug on Jockey.
Jockey is often ineffective in installing wifi, there's a bug written
against it. end of story

On Wed, Oct 6, 2010 at 7:28 AM, Daniel Stone
webmas...@catcodesigns.netwrote:

 While hardware not detected is troublesome.. documentation on getting the
 wireless chip to work is documented.
 Ubuntu and linux often need modification to work or function as the end
 user would like( this is a known learning curve)
 The solution can be found easily because it is not just on debian site but
 several other sites as well.
 Even though this may make an end user find the solution this is a fact that
 must be tackled with many items in the transition to linux
 depending on what a user wants to do in linux.

 The command line in linux is a common tool. It should be discovered not
 avoided.

 ** Changed in: new-user-experience-team
   Status: New = Invalid

 ** Changed in: jockey (Ubuntu)
   Status: Confirmed = Opinion

 --
 Jockey user experience nightmare for installation of Ubuntu on machines
 requiring b43 and b43-legacy wireless driver
 https://bugs.launchpad.net/bugs/578970
 You received this bug notification because you are a direct subscriber
 of the bug.

 Status in Jockey driver manager: New
 Status in New User Experience Project: Invalid
 Status in NULL Project: Invalid
 Status in “jockey” package in Ubuntu: Opinion

 Bug description:
 The Jockey user experience is awful when Ubuntu (currently 10.04) is
 installed on a machine with a wi-fi interface that requires either the b43
 or b43-legacy driver.  Jockey should automatically find, provide, correctly
 install and activate the proprietary b43 or b43-legacy wireless drivers.
 Instead not only does it fail in various ways, no troubleshooting
 information is provided to the user about how to apply workarounds for the
 Jockey bug(s), such as the need to connect to the Internet some other way
 and run the script to work b43-fwcutter package or ndiswrapper or bmcwl
 sources.



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[Bug 578970] Re: Jockey user experience nightmare for installation of Ubuntu on machines requiring b43 and b43-legacy wireless driver

2010-10-06 Thread Daniel Stone
** Changed in: new-user-experience-team
   Importance: Undecided = Wishlist

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[Bug 578970] Re: Jockey user experience nightmare for installation of Ubuntu on machines requiring b43 and b43-legacy wireless driver

2010-08-22 Thread nUboon2Age
@Alberto Milone wrote: Also you mention workarounds for the Jockey
bug(s), such as the need to connect to the Internet some other way and
run the script to work b43-fwcutter package or ndiswrapper or bmcwl
sources. I would be glad if you could describe the exact steps that you
followed to get your wireless card to work.

Alberto, i really appreciate the patient and generous response you gave
to my heartfelt cry for competent jockey wifi driver installation
functionality.  Here is what I am doing to try to contribute to this
effort.

I and a group from Ubuntu Beginners Team are reviving the Wifix project,
which is roughly similar to Jockey (except only focused on Wifi
drivers).  We hope to accumulate, and maintain a database of wifi
adaptors and corresponding drivers and publish it for everyone to use.
We hope that Jockey will make use of the resources we provide.  We
definitely will be studying Jockey to learn all we can and provide
whatever patches and code we can help out with.

Please feel free to participate in the Wifix project as we contribute to
Jockey also.  We are located at: https://launchpad.net/wifix

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[Bug 578970] Re: Jockey user experience nightmare for installation of Ubuntu on machines requiring b43 and b43-legacy wireless driver

2010-05-19 Thread Alberto Milone
You said that Jockey fails in various ways. Can you explain how,
please?

Also you mention workarounds for the Jockey bug(s), such as the need to
connect to the Internet some other way and run the script to work
b43-fwcutter package or ndiswrapper or bmcwl sources. I would be glad
if you could describe the exact steps that you followed to get your
wireless card to work.

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[Bug 578970] Re: Jockey user experience nightmare for installation of Ubuntu on machines requiring b43 and b43-legacy wireless driver

2010-05-19 Thread Vish
@nUboon2Age: Hi , I would argue that this is a bug and not a usability issue 
per-se . 
Yes it is troubling for a new user when stuff doesnt work out of the box. I 
dont disagree with that.
But if this bug a usability bug , wouldn't that mean any hardware not being 
detected is a usability issue?

You seem to be aware of the problems in jockey. If you are aware of
issues that need minor changes , it would be great if you could mention
it. *That* would help solving this bug and the several others you've
listed.

Do remember *anyone* can help get a bug fixed. :)

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[Bug 578970] Re: Jockey user experience nightmare for installation of Ubuntu on machines requiring b43 and b43-legacy wireless driver

2010-05-19 Thread Vish
@nUboon2Age: Also to note that we would be shortly announcing a few tags which 
are relevant to usability issues.
You can follow this blueprint regarding the tags  
https://blueprints.launchpad.net/ubuntu/+spec/design-m-heuristics-and-bugs

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[Bug 578970] Re: Jockey user experience nightmare for installation of Ubuntu on machines requiring b43 and b43-legacy wireless driver

2010-05-17 Thread NUboon2Age
@Vish, thank you for your response, but none of that info explains how
we should address an Ubuntu User Experience bug, which we both know is
different than writing a regular technical bug.  It sounds like you are
on the hundredpapercuts project, so it seems like you or someone you
know would be aware of how to go about this and who to connect with.

The thing is that most all of the procedural fixes have already been
worked out and could be accomplished with scripts, so if a
Jockey/restricted driver manager developer were to put the time and
focus in we could be done with this huge stumbling block to new users
for good.

So can you let us know how to get this addressed?

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[Bug 578970] Re: Jockey user experience nightmare for installation of Ubuntu on machines requiring b43 and b43-legacy wireless driver

2010-05-17 Thread NUboon2Age
http://brainstorm.ubuntu.com/item/12370/

Idea #12370: Developers with focus on user experience

* Description
* Report duplicate
* Help promote this idea!

Written by Madsrh the 20 Aug 08 at 10:54. Category: Look and Feel.  Status: New

Rationale
As a desktop OS Ubuntu needs more developers for the user experience part. ...

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[Bug 578970] Re: Jockey user experience nightmare for installation of Ubuntu on machines requiring b43 and b43-legacy wireless driver

2010-05-17 Thread NUboon2Age
 http://brainstorm.ubuntu.com/idea/24481/

 Idea #24481: Proprietary drivers hard to install

* Description
* Report duplicate
* Help promote this idea!

Written by MasterNetra the 18 Apr 10 at 15:01. Category: System. Related 
project: Nothing/Others. Status: New

Rationale
My laptop uses a bcm wireless card and every time I end up re-installing Ubuntu 
wither its a new version, or coming back to it from another distro. Perhaps I 
just want to use the live-cd for security purposes. Either case I usually end 
up having to go through the process of installing the bcmwl-kernel and driver 
of choice and either running the modprobe commands or restarting the machine. 
Not that big of a deal if you know what your doing and are used to it. But what 
about the brand new users that don't? Sure they ask in forums (assuming they 
know about ubuntuforums.org) or waste their time searching Google. But thats 
not exactly a user friendly option and shouldn't need to be done for something 
like this. 

{Solutions Sugestions follow}

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[Bug 578970] Re: Jockey user experience nightmare for installation of Ubuntu on machines requiring b43 and b43-legacy wireless driver

2010-05-17 Thread NUboon2Age
Solution posted to the above

#4

Solution #6: Just fix the bugs in Hardware Drivers (jockey-gtk)
Written by aysiu the 27 Apr 10 at 17:18.
This already happens in theory. It just has to be implemented better.

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[Bug 578970] Re: Jockey user experience nightmare for installation of Ubuntu on machines requiring b43 and b43-legacy wireless driver

2010-05-17 Thread NUboon2Age
As Mark Shuttleworth wrote in 
Design, user experience and development at Canonical
Wednesday, September 10th, 2008 

There’s also recognition for the scale of the challenge that faces us.
When I laid out the goal of “delivering a user experience that can
compete with Apple in two years” at OSCON, I had many questions
afterwards about how on earth we could achieve that.

http://www.markshuttleworth.com/archives/162

Well here's a piece of that.

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[Bug 578970] Re: Jockey user experience nightmare for installation of Ubuntu on machines requiring b43 and b43-legacy wireless driver

2010-05-16 Thread NUboon2Age
** Summary changed:

- user experience nightmare for installation of Ubuntu on machines requiring 
b43 and b43-legacy wireless driver
+ Jockey user experience nightmare for installation of Ubuntu on machines 
requiring b43 and b43-legacy wireless driver

** Description changed:

- The user experience is awful currently (10.04) when Ubuntu is installed
- on a machine with a wi-fi interface that requires either the b43 or
- b43-legacy driver.  Jockey should automatically find, provide, correctly
- install and activate the proprietary b43 or b43-legacy wireless drivers.
- Instead not only does it fail in various ways, no troubleshooting
- information is provided to the user about how to apply workarounds for
- the Jockey bug(s), such as the need to connect to the Internet some
- other way and run the script to work b43-fwcutter package or ndiswrapper
- or bmcwl sources.
+ The Jockey user experience is awful currently (10.04) when Ubuntu is
+ installed on a machine with a wi-fi interface that requires either the
+ b43 or b43-legacy driver.  Jockey should automatically find, provide,
+ correctly install and activate the proprietary b43 or b43-legacy
+ wireless drivers. Instead not only does it fail in various ways, no
+ troubleshooting information is provided to the user about how to apply
+ workarounds for the Jockey bug(s), such as the need to connect to the
+ Internet some other way and run the script to work b43-fwcutter package
+ or ndiswrapper or bmcwl sources.

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[Bug 578970] Re: Jockey user experience nightmare for installation of Ubuntu on machines requiring b43 and b43-legacy wireless driver

2010-05-16 Thread NUboon2Age
Architecture: i386
CurrentDmesg:
 [   41.588441] ndiswrapper (iw_set_auth:1602): invalid cmd 12
 [   42.059314] ADDRCONF(NETDEV_CHANGE): wlan0: link becomes ready
 [   52.256033] wlan0: no IPv6 routers present
DistroRelease: Ubuntu 10.04
InstallationMedia: Ubuntu 10.04 LTS Lucid Lynx - Release i386 (20100429)
MachineType: Dell Inc. Inspiron 2200
Package: jockey-common 0.5.8-0ubuntu8
PackageArchitecture: all
PccardctlIdent:
 Socket 0:
   no product info available
PccardctlStatus:
 Socket 0:
   no card
ProcCmdLine: BOOT_IMAGE=/boot/vmlinuz-2.6.32-21-generic 
root=UUID=f529879a-da19-4ab3-9d0f-cdda072b3c4d ro quiet splash
ProcEnviron:
 LANG=en_US.UTF-8
 SHELL=/bin/bash
ProcVersionSignature: Ubuntu 2.6.32-21.32-generic 2.6.32.11+drm33.2
Tags: lucid
Uname: Linux 2.6.32-21-generic i686
UserGroups: adm admin cdrom dialout lpadmin plugdev sambashare
dmi.bios.date: 03/31/2005
dmi.bios.vendor: Dell Inc.
dmi.bios.version: A03
dmi.board.name: 0U6962
dmi.board.vendor: Dell Inc.
dmi.chassis.type: 8
dmi.chassis.vendor: Dell Inc.
dmi.modalias: 
dmi:bvnDellInc.:bvrA03:bd03/31/2005:svnDellInc.:pnInspiron2200:pvr:rvnDellInc.:rn0U6962:rvr:cvnDellInc.:ct8:cvr:
dmi.product.name: Inspiron 2200
dmi.sys.vendor: Dell Inc.


** Tags added: apport-collected

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[Bug 578970] Re: Jockey user experience nightmare for installation of Ubuntu on machines requiring b43 and b43-legacy wireless driver

2010-05-16 Thread Vish
Thank you for bringing this bug to our attention. However, a paper cut
should be a small usability issue, in the default Ubuntu install, that
affects many people and is quick and easy to fix. So this bug can't be
addressed as part of this project.

- This is a hardware specific issue , Not a papercut
For further information about papercuts criteria, please read 
https://wiki.ubuntu.com/PaperCut.

Don't worry though, this bug has been marked as Invalid only in the
papercuts project.

** Branch unlinked: lp:ubuntu/jockey

** Branch unlinked: lp:ubuntu/lucid/jockey

** Changed in: hundredpapercuts
   Status: New = Invalid

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[Bug 578970] Re: Jockey user experience nightmare for installation of Ubuntu on machines requiring b43 and b43-legacy wireless driver

2010-05-16 Thread Vish
@NUboon2Age : Seems like you are new to launchpad , the branch linking
and tagging other usability projects for a bug report is not the right
way to do it.

You may find it helpful to read How to report bugs effectively 
http://www.chiark.greenend.org.uk/~sgtatham/bugs.html. 
 You can learn more about bug reporting at 
https://wiki.ubuntu.com/ReportingBugs.

** Project changed: hundredpapercuts = null

** Package changed: ubuntu = jockey (Ubuntu)

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