[Bug 900791] Re: Add printer takes too long (users cancel before completing)
Jockey has been superseded by software-properties, which now handles third-party driver configuration. The slowness has been solved since a while now. ** Changed in: system-config-printer (Ubuntu) Status: New = Invalid ** Changed in: jockey (Ubuntu) Status: New = Invalid -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/900791 Title: Add printer takes too long (users cancel before completing) To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/jockey/+bug/900791/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 900791] Re: Add printer takes too long (users cancel before completing)
** No longer affects: ayatana-design ** Changed in: jockey (Ubuntu) Status: Incomplete = New ** Changed in: system-config-printer (Ubuntu) Status: Incomplete = New -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/900791 Title: Add printer takes too long (users cancel before completing) To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/jockey/+bug/900791/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 900791] Re: Add printer takes too long (users cancel before completing)
I'd like to design a solution to this, but there are too many unanswered questions at the moment. 1. What did Martin Pitt mean by one of the next cycles? Did he mean 12.04 LTS, and if not, should the problem be fixed in system-config-printer? 2. Does the problem also occur in gnome-control-center? If so, could someone please attach a screencast of it occurring? 3. Till's question to Martin: Is Jockey doing anything else other than asking OpenPrinting for the driver? 4. Is the a OpenPrinting interaction a single HTTP request, or is it more complicated? (If it is more complicated, progress can be shown more granularly.) -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/900791 Title: Add printer takes too long (users cancel before completing) To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/jockey/+bug/900791/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
Re: [Bug 900791] Re: Add printer takes too long (users cancel before completing)
Can you tell me which URL is being hit which takes so long to respond? -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/900791 Title: Add printer takes too long (users cancel before completing) To manage notifications about this bug go to: https://bugs.launchpad.net/ayatana-design/+bug/900791/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 900791] Re: Add printer takes too long (users cancel before completing)
It also seems like, if nothing else, a message like This can take a long time, please don't cancel may mitigate the issue, and be somewhat easy to implement. ** Changed in: control-center (Ubuntu) Assignee: (unassigned) = Canonical Desktop Team (canonical-desktop-team) -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/900791 Title: Add printer takes too long (users cancel before completing) To manage notifications about this bug go to: https://bugs.launchpad.net/ayatana-design/+bug/900791/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 900791] Re: Add printer takes too long (users cancel before completing)
This does not seem to be very relevant any more, as in one of the next cycles we'll drop the system-config-printer GUI and use the gnome- control-center one. So I just unassign for now. ** Package changed: control-center (Ubuntu) = system-config-printer (Ubuntu) ** Changed in: system-config-printer (Ubuntu) Importance: Undecided = Low ** Changed in: system-config-printer (Ubuntu) Status: New = Triaged ** Changed in: system-config-printer (Ubuntu) Assignee: Canonical Desktop Team (canonical-desktop-team) = (unassigned) -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/900791 Title: Add printer takes too long (users cancel before completing) To manage notifications about this bug go to: https://bugs.launchpad.net/ayatana-design/+bug/900791/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 900791] Re: Add printer takes too long (users cancel before completing)
In which situation does it happen? And with which printer setup tool? With which printer? Note that if you are using Unity, you will get system-config-printer as printer setup tool and if you are using gnome- shell you get the new tool of GNOME 3. system-config-printer is capable of calling Jockey to download drivers for locally unsupported printers from OpenPrinting. The mentioned delay and the bouncing/progress bar window can be from Jockey polling OpenPrinting to find a driver. If you choose a detected printer in the first step of the wizard and click Forward a driver will be searched for, first locally and in case of failure from OpenPrinting through Jockey. This takes some time until you get presented with the confirmation window from Jockey (if driver got found) or with the manual make/model selection (if no driver got found). So the problem can also be in Jockey needing improvement on the wait dialogs and in the OpenPrinting web server needing to be faster to answer requests. ** Also affects: jockey (Ubuntu) Importance: Undecided Status: New -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/900791 Title: Add printer takes too long (users cancel before completing) To manage notifications about this bug go to: https://bugs.launchpad.net/ayatana-design/+bug/900791/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 900791] Re: Add printer takes too long (users cancel before completing)
pitti, are you sure that Jockey does only the OpenPrinting driver request and no full system hardware scan when called by system-config- printer? -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/900791 Title: Add printer takes too long (users cancel before completing) To manage notifications about this bug go to: https://bugs.launchpad.net/ayatana-design/+bug/900791/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 900791] Re: Add printer takes too long (users cancel before completing)
Jeff, we need improvement on the response times of the OpenPrinting web server. They are also rather long for requests via the web query API (query.php, which is used by the printer setup tools for finding drivers to download automatically). Before the security breach at the Linux Foundation the OpenPrinting web server was much faster. ** Changed in: system-config-printer (Ubuntu) Status: Triaged = Incomplete ** Changed in: jockey (Ubuntu) Status: New = Incomplete -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/900791 Title: Add printer takes too long (users cancel before completing) To manage notifications about this bug go to: https://bugs.launchpad.net/ayatana-design/+bug/900791/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 900791] Re: Add printer takes too long (users cancel before completing)
Paul, except the slowness the OpenPrinting web server is mostly working again, so that in January we can work on creating the mirror at Canonical. This way we can also raise the performance to answer the driver requests. -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/900791 Title: Add printer takes too long (users cancel before completing) To manage notifications about this bug go to: https://bugs.launchpad.net/ayatana-design/+bug/900791/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
