[Bug 997402] Re: Buying software is impossible

2015-11-13 Thread Launchpad Bug Tracker
[Expired for software-center (Ubuntu) because there has been no activity for 60 days.] ** Changed in: software-center (Ubuntu) Status: Incomplete => Expired -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu.

[Bug 997402] Re: Buying software is impossible

2015-09-14 Thread Matthew Paul Thomas
Wojciech Gajewski, the problem was solved for the reporter of this bug. If you're having a similar problem, please enter "ubuntu-bug software- center" in a terminal to make a separate bug report. It's very likely that the problem you're having has a different cause. ** Changed in: software-center

[Bug 997402] Re: Buying software is impossible

2015-08-23 Thread Wojciech Gajewski
Hi, I am a total idiot probably :D:D How can I change this f. status from New to confirmed? status of what? Cheers and super thanks, Wojtek ** Changed in: software-center (Ubuntu) Status: Expired = Confirmed -- You received this bug notification because you are a member of Ubuntu

[Bug 997402] Re: Buying software is impossible

2012-09-26 Thread Launchpad Bug Tracker
[Expired for software-center (Ubuntu) because there has been no activity for 60 days.] ** Changed in: software-center (Ubuntu) Status: Incomplete = Expired -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu.

[Bug 997402] Re: Buying software is impossible

2012-07-28 Thread Chris Perry
Hi Gary, thanks for your quick response. I have received the notification email, and when I return to Software Centre I have the option to install. However, when I try to do so I get the error: Install requires installation of untrusted package I have then followed the instructions here:

[Bug 997402] Re: Buying software is impossible

2012-07-28 Thread Chris Perry
Additional: the notification email gave me a link to Technical details about your purchase, and I added the software source linked prior to attempting installation. -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu.

[Bug 997402] Re: Buying software is impossible

2012-07-28 Thread Chris Perry
Problem now resolved, steps taken as follows: 1. Ran terminal command : sudo apt-key adv --keyserver keyserver.ubuntu.com --recv-keys (sudo rather than gksudo - I'll confess that I don't really know what the difference is, but decided to take a punt) 2. Ran sudo apt-get update, and

[Bug 997402] Re: Buying software is impossible

2012-07-27 Thread Chris Perry
I seem to have been experiencing this problem today, while trying to install Ryzom (free to purchase) from the Software Centre. Message read: Processing your request for Ryzom... Information received. I let this hang for about an hour, but the game does not seem to have installed. Using Ubuntu

[Bug 997402] Re: Buying software is impossible

2012-07-27 Thread Gary Lasker
Hi Chris, and thanks for your comment. The last time we had reports of this issue, it was due to a temporary outage on the server side, which was soon resolved. I wonder if you experienced something similar here. Please check your email to see if you've got a notification for your purchase, and if

[Bug 997402] Re: Buying software is impossible

2012-05-11 Thread Michael Nelson
Hi Jimmy and Gary. This seems to be a repeat of an issue that we also experienced on Monday - in short, our database server is getting stuck for period of time, in which the purchases can't be processed. The bug for the original issue on Monday is bug 996686 - but I'll not yet mark this as a

[Bug 997402] Re: Buying software is impossible

2012-05-10 Thread Jimmy Merrild Krag
Today when I opened my mail, I had a bunch of mails about my purchases. All the purchases had furthermore appeared in the section of the Software Center where you can reinstall previous purchases (I'm not sure of the English title, as my system is Danish). This means that I can install all the

[Bug 997402] Re: Buying software is impossible

2012-05-10 Thread Gary Lasker
Hello Jimmy, and thank you for your report. Indeed, we had a short period yesterday where our servers experienced an unusually high load due to the release of the EA games, and so it appears that a small number of people (including yourself) were affected by intermittent outages in the purchase

[Bug 997402] Re: Buying software is impossible

2012-05-09 Thread Jimmy Merrild Krag
-- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/997402 Title: Buying software is impossible To manage notifications about this bug go to:

[Bug 997402] Re: Buying software is impossible

2012-05-09 Thread Launchpad Bug Tracker
Status changed to 'Confirmed' because the bug affects multiple users. ** Changed in: software-center (Ubuntu) Status: New = Confirmed -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/997402