Followed instructions. Hopefully information was uploaded. In addition, I get the following message sometimes. Please see the attached picture.
Thx. > Date: Sat, 24 Jan 2015 13:26:06 +0000 > From: stephen.w...@canonical.com > To: vsbhattac...@hotmail.com > Subject: [Bug 1414230] Re: v14.04 screen garbled upon restart with external > monitor > > Sounds like it may be a video driver bug. Let's start by collecting > information on your system. If you would, please open a terminal > application and type the command "apport-collect 1414230". This will > (hopefully) gather information on your system hardware and software > configuration and attach it to this bug for further analysis. > > ** Changed in: unity (Ubuntu) > Status: New => Incomplete > > ** Changed in: unity (Ubuntu) > Importance: Undecided => Medium > > -- > You received this bug notification because you are subscribed to the bug > report. > https://bugs.launchpad.net/bugs/1414230 > > Title: > v14.04 screen garbled upon restart with external monitor > > Status in unity package in Ubuntu: > Incomplete > > Bug description: > I have installed Ubuntu 14.04 on a Acer Aspire One 722. Everything > works fine on the laptop by itself. But if I connect the laptop to an > external monitor (a HDTV in this instance) via a HDMI cable, the > display on the laptop screen and on the external monitor work fine: > > 1) until I close the screen of the laptop while the laptp is still > on, let it go to sleep, and then open the screen and restart. At that > point the laptop and external montor screens are black with some > garbled characters. There is no way to recover the laptop but shut it > down and perform a cold boot. > > 2) and continue to do so if I use the suspend command (from the drop > down menu from the top right corner of the screen). The laptop and the > external monitor go dark when the computer suspends. Upon waking both > the laptop screen and the external monitor work fine. Needless to say > closing the lid after using the suspend command makes no difference. > > Any clues on what could be happening when I close the lid of the > laptop to suspend the laptop? > > Ubuntu information: 64 bit version > DISTRIB_ID=Ubuntu > DISTRIB_RELEASE=14.04 > DISTRIB_CODENAME=trusty > DISTRIB_DESCRIPTION="Ubuntu 14.04.1 LTS" > > viswa@netbook:~$ uname -r > 3.11.0-18-generic > > To manage notifications about this bug go to: > https://bugs.launchpad.net/ubuntu/+source/unity/+bug/1414230/+subscriptions ** Attachment added: "Screenshot from 2015-01-24 115906.png" https://bugs.launchpad.net/bugs/1414230/+attachment/4305066/+files/Screenshot%20from%202015-01-24%20115906.png -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1414230 Title: v14.04 screen garbled upon restart with external monitor To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/unity/+bug/1414230/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
