Public bug reported:
branch new dell xps 2020
machine randomly freezes and xorg dies on me
nothing in /var/crash
but everything opened, not saved, is lost. i am sent back to login screen.
machine has latest bios (1.0.7)
is up to date regarding its ubuntu 18.04
i am seeing this in my kern.log
Received a new kernel :
linux-headers-5.0.0-1052-oem-osp1 linux-image-5.0.0-1052-oem-osp1
linux-modules-5.0.0-1052-oem-osp1 linux-oem-osp1-headers-5.0.0-1052
Upgrading and will report to see if this has any good impact on the
problem
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I have found a way to very easily reproduce it.
I launch Software then click on Search icon
I type "Visual" to look for Visual Studio Code
The window seems to freeze while it is searching.
After 10 seconds or so, the line for Visual Studio Code does appear
But interface is non-responding to me : I
I am getting a weird behavior from Software
After 2 crashes and Xorg dying in a row, now when I launch it the window does
not show the same content as previously. Searching for "Visual" shows no result
I rebooted the machine, and now launching Software again seems to show the
proper content
Hello.
I am having the same problem on a Dell XPS 2020 with Ubuntu 18.04
I uploaded details in a duplicate bug report here :
https://bugs.launchpad.net/ubuntu/+source/xorg/+bug/1879389
If there is anything you need I can upload or give.
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@Leon Liao : I cannot use apport on this ticket as I am not the person
that initiated it. Apport will not allow me to add anything to this
ticket.
My SKU is CDRH533
Core i7, 16 Gb Ram, 1 To Mvme, 18.04 Ubuntu
I can reproduce the crash by going to Software. It hangs, then Xorg dies.
I would love
I made a video of what's happening.
Here it is : https://youtu.be/OQ4FRHmqHIs
I did it several times so you can see.
I go to Software, type "visu" to look for visual studio code
first attempt window got corrupted, everything froze but mouse then I get sent
to login screen
second attempt no
Xorg dies and sends me back to the login screen. So it is not Gnome that
seems to crash, but rather Xorg. I can reproduce it 100 % of the time
just by either scrolling in a less/view over a big file, or just
searching for software in the "Software" application. In my kern.log I
get a cut [cut
please find the journal file after a Xorg crash/dying (went into
software, search button, typed "visua" and watched it die after 10
seconds with back to login screen.
** Attachment added: "journalctl_b.log.gz"
Today when booting the laptop from OFF i went up to the login screen.
Typed the password, then screen went black. I could still dim up/down the keys,
but screen remained black. I had to keep power pressed and boot several times,
still getting a black screen. The only thing that worked was to
I have done the gsettings to grayscale
And my Xorg dying on me seems gone when I now try to reproduce the crashes :)
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https://bugs.launchpad.net/bugs/1878670
Title:
Reproduceable i915
Thanks for the tip. I have set my IntelliJ and GoLand settings properly
:)
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https://bugs.launchpad.net/bugs/1878670
Title:
Reproduceable i915 gpu hang Intel Iris Plus Graphics (Ice
tried to add logs but it complains about a "cant find package linux"
gf@orion:~$ apport-collect 1894881
The authorization page:
(https://launchpad.net/+authorize-token?oauth_token=sDF40cwZ5lbHvmQ5xGZp_permission=DESKTOP_INTEGRATION)
should be opening in your browser. Use your browser to
I dont believe this to really be a bug. If I leave the sound keys alone
after boot and login and let the Pulse and soudcard be ready, no problem
hapoens. You just need to avoid using those keys just after login or at
login prompt.
Ok to close this ?
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kern.log
** Attachment added: "kern.log.gz"
https://bugs.launchpad.net/ubuntu/+source/pulseaudio/+bug/1894881/+attachment/5409903/+files/kern.log.gz
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syslog shows :
Sep 11 20:03:43 orion kernel: [ 104.062316] snd_hda_intel :00:1f.3: No
response from codec, resetting bus: last cmd=0x20570500
Sep 11 20:03:44 orion kernel: [ 105.065317] snd_hda_intel :00:1f.3: No
response from codec, resetting bus: last cmd=0x20670500
Sep 11 20:03:45
syslog
** Attachment added: "syslog.gz"
https://bugs.launchpad.net/ubuntu/+source/pulseaudio/+bug/1894881/+attachment/5409904/+files/syslog.gz
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Just booted my machine from being off. No sound.
Messages filling kern.log and syslog.
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https://bugs.launchpad.net/bugs/1894881
Title:
[XPS 13 9300, Realtek ALC289, Speaker, Internal]
Public bug reported:
kernel 5.4.0-47-generic #51
upgraded today to this new kernel
sound is now totally broken
kern.org and syslog are filling with those messages every second, in loop, with
no end to it :
Sep 8 19:42:34 orion kernel: [ 147.398030] snd_hda_intel :00:1f.3: No
response
After reboot a few times, the sound card started to work
But rebooting again, the problem came back.
I tried reboots, and turning off then on.
Sometimes, it works. Sometimes it does not.
Could be related to the initialization of the sound card
Or when the system is rebooted or turned off and
I think I found out what's happening.
When the machine boots, and the login screen is displayed
The sound is not immediatly initialized and working
If, when it's not yet ready, I press the cut volume/volume up/volume down
It puts the sound card and/or Pulse into a state where it gets stuck...
If
Reponse to Daniel Letzeisen (dtl131)
Yes, doing that helped
And not tounching the 3 buttons immediatly after login to let Pulse and
the sound card be "ready" also avoids the problem :)
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No. Bught the laptop with Ubuntu 18,04 preloaded and moved to 20.04
Got a main PC also running Ubuntu
No Windows at home :/
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https://bugs.launchpad.net/bugs/1894881
Title:
[XPS 13
problem seems gone since 5.4.0-48-generic #52
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Title:
[XPS 13 9300, Realtek ALC289, Speaker, Internal] Pulseaudio fails to
detect card
To
When I first installed 20.04 I had no problem at all.
I have been having this problem since 5.4.0-47-generic #51
I have to turn off or reboot 2, 3 times to get sound back.
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The only way to get sound back is to : remove power. turn off laptop
Wait a few minutes until sound card is totally off and resets itself to its
standard state
And boot laptop again
Something in the kernel is putting the intel sound card in a state that
prevents it from working again on next
Problem is still there on latest kernel
Today booted twice the PC : 2 reboots.
Aldo tried turn off then on
Syslog fills every second with the soundcard error messages
No sound
Launching anything is extremely slow
Rebooting or turning off the laptop takes several minutes of errors.
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You
Public bug reported:
Machine is a Dell XPS 2020 model 9300
Has two Thunderbolt 3 ports.
Comes with a supplied Dell dongle to plug USB-A keys on the USB-C Thunderbolt 3
ports
I have several USB keys. All works fine. But I recently bought a pack of
3 USB keys from Kingston that keep disconnecring
Public bug reported:
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1878670
ProblemType: Bug
DistroRelease: Ubuntu 18.04
Package: linux-image-5.0.0-1052-oem-osp1 5.0.0-1052.57
ProcVersionSignature: Ubuntu 5.0.0-1052.57-oem-osp1 5.0.21
Uname: Linux 5.0.0-1052-oem-osp1 x86_64
ApportVersion:
syslog
** Attachment added: "syslog"
https://bugs.launchpad.net/ubuntu/+source/linux-oem-osp1/+bug/1879652/+attachment/5374609/+files/syslog
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https://bugs.launchpad.net/bugs/1879652
kern.log
** Attachment added: "kern.log"
https://bugs.launchpad.net/ubuntu/+source/linux-oem-osp1/+bug/1879652/+attachment/5374608/+files/kern.log
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I have reproduced the Xorg crash again and uploaded all files here :
https://bugs.launchpad.net/ubuntu/+source/linux-oem-osp1/+bug/1879652
My previous apport-bug targeted xorg
But since the crash or bug seems to happen in the kernel, I have done it again
but this time using "linux" as target
I have uploaded a lot of files and details in the :
https://bugs.launchpad.net/bugs/1879389
Do you need something else ? More files or information ?
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the crash also happens if i open a terminal
view the kern.log file
and then i use page down to scroll down
after a few seconds of scrolling down, everything becomes slow, erratic
then freezes, and xorg dies
anything ask the i915 driver to work more than lightly makes xorg die
I have a file that
apport information
** Attachment added: "UdevDb.txt"
https://bugs.launchpad.net/bugs/1884940/+attachment/5391509/+files/UdevDb.txt
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https://bugs.launchpad.net/bugs/1884940
Title:
apport information
** Attachment added: "ProcModules.txt"
https://bugs.launchpad.net/bugs/1884940/+attachment/5391506/+files/ProcModules.txt
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apport information
** Attachment added: "WifiSyslog.txt"
https://bugs.launchpad.net/bugs/1884940/+attachment/5391510/+files/WifiSyslog.txt
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I have done the apport thing :
gilbert@asgard:~$ apport-collect 1884940
The authorization page:
(https://launchpad.net/+authorize-token?oauth_token=Dpc7Qj9hcRc8Xz4QN47g_permission=DESKTOP_INTEGRATION)
should be opening in your browser. Use your browser to authorize
this program to access
Thanks Leinar. Gonna make that file :)
I am waiting for Dell to push if that ever happens the 20.04 to my machine
If that doesnt happen, I will in september move from 18.04 to 20.04
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apport information
** Attachment added: "CurrentDmesg.txt"
https://bugs.launchpad.net/bugs/1884940/+attachment/5391498/+files/CurrentDmesg.txt
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apport information
** Attachment added: "CRDA.txt"
https://bugs.launchpad.net/bugs/1884940/+attachment/5391497/+files/CRDA.txt
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Title:
after
apport information
** Attachment added: "IwConfig.txt"
https://bugs.launchpad.net/bugs/1884940/+attachment/5391499/+files/IwConfig.txt
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apport information
** Attachment added: "Lsusb.txt"
https://bugs.launchpad.net/bugs/1884940/+attachment/5391501/+files/Lsusb.txt
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Title:
apport information
** Attachment added: "ProcCpuinfoMinimal.txt"
https://bugs.launchpad.net/bugs/1884940/+attachment/5391503/+files/ProcCpuinfoMinimal.txt
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apport information
** Tags added: apport-collected
** Description changed:
Laptop : Dell XPS 2020 9300
Pre-loaded with Ubuntu 18.04 LTS
Latest BIOS, latest available kernel, all updates applied
linux kernel 5.0.0-1059-oem-osp1
After I log to Gnome, the kern.log fills itself with
apport information
** Attachment added: "ProcInterrupts.txt"
https://bugs.launchpad.net/bugs/1884940/+attachment/5391505/+files/ProcInterrupts.txt
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apport information
** Attachment added: "ProcEnviron.txt"
https://bugs.launchpad.net/bugs/1884940/+attachment/5391504/+files/ProcEnviron.txt
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apport information
** Attachment added: "Lspci.txt"
https://bugs.launchpad.net/bugs/1884940/+attachment/5391500/+files/Lspci.txt
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https://bugs.launchpad.net/bugs/1884940
Title:
apport information
** Attachment added: "PulseList.txt"
https://bugs.launchpad.net/bugs/1884940/+attachment/5391507/+files/PulseList.txt
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apport information
** Attachment added: "RfKill.txt"
https://bugs.launchpad.net/bugs/1884940/+attachment/5391508/+files/RfKill.txt
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Title:
apport information
** Attachment added: "ProcCpuinfo.txt"
https://bugs.launchpad.net/bugs/1884940/+attachment/5391502/+files/ProcCpuinfo.txt
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i have sent back the keys to amazon. so if there is a fix i will not be
able to test it.
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https://bugs.launchpad.net/bugs/1881443
Title:
Kingston 100 G3 DT100G3 keeps disconnecting and
Public bug reported:
Laptop : Dell XPS 2020 9300
Pre-loaded with Ubuntu 18.04 LTS
Latest BIOS, latest available kernel, all updates applied
linux kernel 5.0.0-1059-oem-osp1
After I log to Gnome, the kern.log fills itself with lines reporting
this :
Jun 24 14:46:22 asgard kernel: [ 158.134245]
** Attachment added: "syslog"
https://bugs.launchpad.net/ubuntu/+bug/1884940/+attachment/5386797/+files/syslog
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Title:
after login to gnome,
If you need more logs or anything from me, please ask.
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Title:
after login to gnome, kern.log slowly fills with snd_hda_intel
:00:1f.3: No
** Attachment added: "kern.log"
https://bugs.launchpad.net/ubuntu/+bug/1884940/+attachment/5386796/+files/kern.log
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Title:
after login to
Dell and Ubuntu have certified a few days ago the XPS 2020 9300 for 20.04
I guess I am going to move from 18.04 to 20.04 in a few days, a week at most
I hope this problem will be fixed there :/
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** Package changed: ubuntu => kernel-package (Ubuntu)
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Title:
after login to gnome, kern.log slowly fills with snd_hda_intel
:00:1f.3: No
The apport command does not seem to work.
Launched it, it opens a browser
Selected "Until I disable it" then this appears in console :
gilbert@asgard:/var/log$ apport-collect 1884940
The authorization page:
Ticket @ IDEA : https://youtrack.jetbrains.com/issue/IDEA-244085
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https://bugs.launchpad.net/bugs/1878670
Title:
Reproduceable i915 gpu hang Intel Iris Plus Graphics (Ice Lake 8x8
I have opened a ticket at IntelliJ
Even with the grayscale fix in both Gnome and IntelliJ settings
Importing any moderate to big size project in IntelliJ makes IDEA freeze and I
have to kill the binary.
Anything intensive on the machine dies.
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So. I have a loop of continous i915 dumps in my dmesg
the i915 is the graphic chip
I dont understand what the synaptics has to do with the i915...
Went to check https://github.com/fwupd/fwupd/tree/master/plugins/synaptics-mst
And I used the command : fwupdmgr get-devices
Since they say it will
I have the same stuff in my dmes
Could you explain how I can "disable fwupd synaptics mst plugin" exactly
??
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https://bugs.launchpad.net/bugs/1866309
Title:
i915 kernel call trace
sound fine on 5.8.0-48-generic #54~20.04.1-Ubuntu
On 3/27/21 10:00 AM, Steph Gosling wrote:
> On a 9300 with 5.4.0-70-generic #78 (running kubuntu) it appears every
> other login I have no sound and the repeated message:
>
> [ 257.488549] snd_hda_intel :00:1f.3: DSP detected with PCI
>
Public bug reported:
Currently using Ubuntu 20.04 LTS
All packages are up to date and apt update + apt upgrade report everything is
up to date.
I currently have libc6 installed as version 2.31-0ubuntu9.3
When trying to install the i386 package of libc6 (libc6-i386) the installation
fails
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