Re: [Bug 1069959] Re: HP 8500 skips printing about 3/32 inch of top of document

2018-10-10 Thread Keith McClelland
GF,

As far as I can tell the problem is now gone. There is definitely no
problem using the HP driver which names the printer as
somethng-Officejet-Pro_8500-A910. The other one (which names it  as
Officejet_Pro_8500_A910_174835_ and I think is the new generic printer)
doesn't print as close to the margins but does not seem to move the image
down 3/32 which used to be the problem.

Thanks for keeping track.
Keith

On Wed, Oct 10, 2018 at 12:30 AM Launchpad Bug Tracker <
1069...@bugs.launchpad.net> wrote:

> [Expired for cups (Ubuntu) because there has been no activity for 60
> days.]
>
> ** Changed in: cups (Ubuntu)
>Status: Incomplete => Expired
>
> --
> You received this bug notification because you are subscribed to the bug
> report.
> https://bugs.launchpad.net/bugs/1069959
>
> Title:
>   HP 8500 skips printing about 3/32 inch of top of document
>
> Status in cups package in Ubuntu:
>   Expired
>
> Bug description:
>   The top few pixels of anything printed from Evolution, Firefox,
>   LibreOffice applications, Shotwell, and probably others are missing on
>   the printout with HP 8500A on wifi. The problem does not occur with
>   "lpr". Note that this is the logical top but could be any of the four
>   sides of the paper.
>
>   ProblemType: Bug
>   DistroRelease: Ubuntu 12.10
>   Package: cups 1.6.1-0ubuntu11
>   ProcVersionSignature: Ubuntu 3.5.0-17.28-generic 3.5.5
>   Uname: Linux 3.5.0-17-generic i686
>   NonfreeKernelModules: wl
>   ApportVersion: 2.6.1-0ubuntu3
>   Architecture: i386
>   CupsErrorLog:
>W [22/Oct/2012:08:43:35 -0400] CreateProfile failed:
> org.freedesktop.ColorManager.AlreadyExists:profile id 'HP-8500-Gray..'
> already exists
>W [22/Oct/2012:08:43:35 -0400] CreateProfile failed:
> org.freedesktop.ColorManager.AlreadyExists:profile id 'HP-8500-RGB..'
> already exists
>W [22/Oct/2012:08:43:35 -0400] CreateDevice failed:
> org.freedesktop.ColorManager.AlreadyExists:device id 'cups-HP-8500' already
> exists
>   Date: Mon Oct 22 14:40:33 2012
>   InstallationMedia: Ubuntu-Netbook 10.10 "Maverick Meerkat" - Release
> i386 (20101007)
>   KernLog:
>
>   Lpstat: device for HP-8500: hp:/net/Officejet_Pro_8500_A910?zc=HPOccam
>   MachineType: Hewlett-Packard HP Mini 110-1100
>   Papersize: letter
>   PpdFiles: HP-8500: HP Officejet Pro 8500 a910, hpcups 3.12.6
>   ProcEnviron:
>PATH=(custom, no user)
>XDG_RUNTIME_DIR=
>LANG=en_US.UTF-8
>SHELL=/bin/bash
>   ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.5.0-17-generic
> root=UUID=a22204da-1373-4d36-878a-46dd58edb287 ro quiet nosplash
> resume=UUID=34000a46-658f-4470-89ac-463117af72af
>   SourcePackage: cups
>   UpgradeStatus: Upgraded to quantal on 2012-10-20 (1 days ago)
>   dmi.bios.date: 08/27/2009
>   dmi.bios.vendor: Hewlett-Packard
>   dmi.bios.version: 308F0 Ver. F.15
>   dmi.board.name: 308F
>   dmi.board.vendor: Hewlett-Packard
>   dmi.board.version: KBC Version 02.10
>   dmi.chassis.asset.tag: CNU9371TT7
>   dmi.chassis.type: 10
>   dmi.chassis.vendor: Inventec
>   dmi.modalias:
> dmi:bvnHewlett-Packard:bvr308F0Ver.F.15:bd08/27/2009:svnHewlett-Packard:pnHPMini110-1100:pvr039511001B030:rvnHewlett-Packard:rn308F:rvrKBCVersion02.10:cvnInventec:ct10:cvr:
>   dmi.product.name: HP Mini 110-1100
>   dmi.product.version: 039511001B030
>   dmi.sys.vendor: Hewlett-Packard
>
> To manage notifications about this bug go to:
> https://bugs.launchpad.net/ubuntu/+source/cups/+bug/1069959/+subscriptions
>

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Title:
  HP 8500 skips printing about 3/32 inch of top of document

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[Bug 1069959] Re: HP 8500 skips printing about 3/32 inch of top of document

2018-10-09 Thread Launchpad Bug Tracker
[Expired for cups (Ubuntu) because there has been no activity for 60
days.]

** Changed in: cups (Ubuntu)
   Status: Incomplete => Expired

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https://bugs.launchpad.net/bugs/1069959

Title:
  HP 8500 skips printing about 3/32 inch of top of document

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[Bug 1069959] Re: HP 8500 skips printing about 3/32 inch of top of document

2018-08-10 Thread gf
Hello Keith,
Thank you for submitting this bug and reporting a problem with cups.  You made 
this bug report some time ago and Ubuntu and cups have been updated since then. 

Could you confirm that this is no longer a problem and that we can close the 
ticket? 
If it is still a problem, are you still interested in finding a solution to 
this bug? 
If you are, could you let us know and, in the current version, could you run 
the following (only once):
apport-collect 1069959
and upload the updated logs and and any other logs that are relevant for this 
particular issue. 

Thank you again for helping make Ubuntu and cups better. 
G

** Changed in: cups (Ubuntu)
   Status: New => Incomplete

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Title:
  HP 8500 skips printing about 3/32 inch of top of document

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