[Bug 1272624] Re: [Dell Latitude E7440] 14.04 Touchpad causing mouse pointer to spuriously jump around screen

2016-01-14 Thread Martyn
It seems to be the same problem as I am having with my Dell Latitude
E7440 with Ubuntu 14.04.03, Ubuntu 15.04 amd64, Ubuntu 15.10 amd64, and
also when testing with  the latest  upstream kernels.

I raised a separate bug report for the problem as requested by
Christopher M. Penalver 22/10/15; this bug report is currently active
(https://bugs.launchpad.net/bugs/1513914)

I am not sure about the link, it seems to suggest that it has already
been fixed in kernel 3.1.6+, but I am now up to kernel 4.4.0 and the
problem still exists.

Martyn

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[Bug 1272624] Re: [Dell Latitude E7440] 14.04 Touchpad causing mouse pointer to spuriously jump around screen

2016-01-14 Thread Tim Banchi
I experience the same problem with Ubuntu 14.04 amd64 on a Dell Latitude
E7440. No issue with the trackpoint. Sometimes this issue stops
suddenly, but when the problem occurs, it is impossible to work on e.g.
spreadsheets because the cursor is constantly jumping away from the cell
I want to click.

As a cross reference: I found this link:
http://askubuntu.com/questions/462135/touchpad-issue-jumping-cursor-while-typing-ubuntu-14-04-syndaemon-dont-help

But I have to check whether it helps solve the problem

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[Bug 1272624] Re: [Dell Latitude E7440] 14.04 Touchpad causing mouse pointer to spuriously jump around screen

2015-12-30 Thread Launchpad Bug Tracker
[Expired for linux (Ubuntu) because there has been no activity for 60
days.]

** Changed in: linux (Ubuntu)
   Status: Incomplete => Expired

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Re: [Bug 1272624] Re: [Dell Latitude E7440] 14.04 Touchpad causing mouse pointer to spuriously jump around screen

2015-10-31 Thread Martyn
Hello,
Sorry for the slow response, but I upgraded to Ununtu 15;10 on the 
release day, and have been checking to see if the problem still exists 
om 15.10, unfortunately it still exists with 15.10

I am very new to Linux in general, (just in process of migrating from 
Windows 7 to Ubuntu), I am new to the forum and am not sure what you 
mean by filing a new report via a terminal.

Looking at the forum, the reports seem to include a lot of device / 
system specific information
What information needs to be included, and how do I f
in it?

Please, a bit of advice would be very helpful, as I am a complete 
newbie, :-[


On 22/10/15 02:54, Christopher M. Penalver wrote:
> pfoo, it will help immensely if you filed a new report via a terminal:
> ubuntu-bug linux
>
> Please feel free to subscribe me to it.
>
> ** Changed in: linux (Ubuntu)
> Status: Confirmed => Incomplete
>

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[Bug 1272624] Re: [Dell Latitude E7440] 14.04 Touchpad causing mouse pointer to spuriously jump around screen

2015-10-21 Thread pfoo
Had same bug on a Dell E6530. Still present in 15.04;

** Changed in: linux (Ubuntu)
   Status: Expired => New

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[Bug 1272624] Re: [Dell Latitude E7440] 14.04 Touchpad causing mouse pointer to spuriously jump around screen

2015-10-21 Thread Christopher M. Penalver
pfoo, it will help immensely if you filed a new report via a terminal:
ubuntu-bug linux

Please feel free to subscribe me to it.

** Changed in: linux (Ubuntu)
   Status: Confirmed => Incomplete

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[Bug 1272624] Re: [Dell Latitude E7440] 14.04 Touchpad causing mouse pointer to spuriously jump around screen

2015-08-17 Thread Martyn
Same problem on my Dell E7440. with Ubuntu 14.04.3 (installed version).
When holding my finger still on the touchpad, the cursor starts jumping back 
and forth (mainly vertically) from finger location to some random location.
Updating to latest BIOS A15, and latest  touchpad drivers on 17th August did 
not help.
Problem seems to not happen for the first few minutes after each Ubuntu 
startup, but then starts  happening and becomes quite frequent after about 20 
minutes.
The problem does not happen with the keyboard trackpoint mouse button.

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[Bug 1272624] Re: [Dell Latitude E7440] 14.04 Touchpad causing mouse pointer to spuriously jump around screen

2015-07-04 Thread Christopher M. Penalver
alkamid, if you would like your issue addressed as quick as possible, please 
file a new report via a terminal:
ubuntu-bug linux

Please feel free to subscribe me to it.

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[Bug 1272624] Re: [Dell Latitude E7440] 14.04 Touchpad causing mouse pointer to spuriously jump around screen

2015-07-04 Thread alkamid
Same problem on my Dell E7440, Ubuntu 14.04.2.

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[Bug 1272624] Re: [Dell Latitude E7440] 14.04 Touchpad causing mouse pointer to spuriously jump around screen

2015-06-10 Thread Launchpad Bug Tracker
[Expired for linux (Ubuntu) because there has been no activity for 60
days.]

** Changed in: linux (Ubuntu)
   Status: Incomplete = Expired

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[Bug 1272624] Re: [Dell Latitude E7440] 14.04 Touchpad causing mouse pointer to spuriously jump around screen

2015-04-11 Thread Christopher M. Penalver
Scott Hosking, could you test the latest mainline kernel (4.0-rc7) and
advise to the results?

As well, could you please provide the output of the following terminal command:
sudo dmidecode -s bios-version  sudo dmidecode -s bios-release-date

** Changed in: linux (Ubuntu)
   Status: Triaged = Incomplete

** Tags removed: bios-outdated-a10
** Tags added: bios-outdated-a14

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[Bug 1272624] Re: [Dell Latitude E7440] 14.04 Touchpad causing mouse pointer to spuriously jump around screen

2015-04-11 Thread Peleg
Same problem here; Ubuntu 14.04.2, Dell E7440, BIOS version A14.

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[Bug 1272624] Re: [Dell Latitude E7440] 14.04 Touchpad causing mouse pointer to spuriously jump around screen

2015-04-11 Thread Peleg
My output of `sudo dmidecode -s bios-version  sudo dmidecode -s bios-
release-date`:

A14
02/02/2015

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[Bug 1272624] Re: [Dell Latitude E7440] 14.04 Touchpad causing mouse pointer to spuriously jump around screen

2015-02-17 Thread Andrei Vainik
Same problem on my E7400. When holding finger down, cursor starts jumping back 
and forth from finger location to some random location and does random clicks. 
Very annoying. 
Updating to latest BIOS A11, did not help.

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[Bug 1272624] Re: [Dell Latitude E7440] 14.04 Touchpad causing mouse pointer to spuriously jump around screen

2015-02-12 Thread Viil
I have the same problem on my E7440 using Ubuntu 14.04

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[Bug 1272624] Re: [Dell Latitude E7440] 14.04 Touchpad causing mouse pointer to spuriously jump around screen

2014-12-01 Thread Julian
I have the same problem on my e7440 using 14.04

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[Bug 1272624] Re: [Dell Latitude E7440] 14.04 Touchpad causing mouse pointer to spuriously jump around screen

2014-11-21 Thread Chris
I'am also experiencing the same issue on my Dell e7440 using Ubuntu
14.04.

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[Bug 1272624] Re: [Dell Latitude E7440] 14.04 Touchpad causing mouse pointer to spuriously jump around screen

2014-11-19 Thread Øyvind Stegard
I'm getting tired of this create duplicate reports stupidity. I'll
unsubscribe now and will provide no more information.

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[Bug 1272624] Re: [Dell Latitude E7440] 14.04 Touchpad causing mouse pointer to spuriously jump around screen

2014-11-18 Thread Christopher M. Penalver
Øyvind Stegard, please again see
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1272624/comments/24
.

** Tags removed: latest-bios-a07
** Tags added: bios-outdated-a10

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[Bug 1272624] Re: [Dell Latitude E7440] 14.04 Touchpad causing mouse pointer to spuriously jump around screen

2014-07-11 Thread Øyvind Stegard
Latest BIOS for the E7440 (A10) does not help.

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[Bug 1272624] Re: [Dell Latitude E7440] 14.04 Touchpad causing mouse pointer to spuriously jump around screen

2014-06-09 Thread Mark Smith
Filed https://bugs.launchpad.net/ubuntu/+source/linux-lts-
trusty/+bug/1328313 and added penalvch to CC.

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[Bug 1272624] Re: [Dell Latitude E7440] 14.04 Touchpad causing mouse pointer to spuriously jump around screen

2014-06-07 Thread Mark Smith
I'm on an E7240 running 12.04 LTS (anxiously awaiting my employeer to
certify 14.04 with all our internal tools and what-not) and I have this
problem.  I'm pretty sure it happens because my middle and ring fingers
accidentally touch the top edge of the pad while my pointer finger is
moving the cursor.  I can reproduce this on purpose by running xinput
--test [device number] and watching the events while I do the
following:

- Touch the pad near the middle or bottom.  The cursor moves slightly as my 
finger wiggles around.
- Without removing the first finger, touch the pad again with a second finger 
above the first finger.  The cursor shoots up to a[1]=0 (which is the y 
position).
- Without removing the first finger, remove the second (top) finger.  The 
cursor shoots back down to a[1]=some large number  Sometimes it takes it all 
the way to the bottom of the screen, sometimes it goes back to where it was, or 
somewhere else.  I haven't been able to figure out how it decides what to go 
back to.

With this, while I touching with my pointer finger and my middle or ring
finger accidentally touch the pad at the top, the cursor shoots where I
don't want it.  Then when my middle/ring finger leaves the pad (usually
because I started cursing (get it?) at my cursor), it shoots back down
again somewhere completely arbitrary.

Similarly:

- Touch the bad near the top.
- Without removing the top finger, touch somewhere near the bottom.  The cursor 
doesn't (yet) move.
- Lift the top finger.  The cursor shoots to the bottom.
- Put down the top finger again, without lifting the bottom.  The cursor shoots 
back up again.

You can make the cursor shoot up and down just by keeping your bottom
finger down and tapping the top finger.  The cursor follows the top
finger no matter what you do.

Interestingly, this does NOT happen from side-to-side.  Two touches
side-by-side trigger the multi-touch gestures and don't move the cursor.

If we could just get it so that going from single touch to multi-touch
top-to-bottom doesn't actually move the cursor, that would be grand.

Thank you very much for all your help. :-)

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Re: [Bug 1272624] Re: [Dell Latitude E7440] 14.04 Touchpad causing mouse pointer to spuriously jump around screen

2014-06-07 Thread Øyvind Stegard
Mark Smith mrksm...@amazon.com writes:

 I'm on an E7240 running 12.04 LTS (anxiously awaiting my employeer to
 certify 14.04 with all our internal tools and what-not) and I have this

[...]

 - Touch the pad near the middle or bottom.  The cursor moves slightly as my 
 finger wiggles around.
 - Without removing the first finger, touch the pad again with a second finger
 above the first finger. The cursor shoots up to a[1]=0 (which is the y
 position).
 - Without removing the first finger, remove the second (top) finger. The 
 cursor
 shoots back down to a[1]=some large number Sometimes it takes it all the way
 to the bottom of the screen, sometimes it goes back to where it was, or
 somewhere else. I haven't been able to figure out how it decides what to go 
 back
 to.

I can confirm this behaviour also on Ubuntu 14.04 on the Latitude E7440
(AlpsPS/2 ALPS DualPoint TouchPad). Kernel 3.13.0-29.53 x86-64.


[...]

 Similarly:

 - Touch the bad near the top.
 - Without removing the top finger, touch somewhere near the bottom.  The 
 cursor doesn't (yet) move.
 - Lift the top finger.  The cursor shoots to the bottom.
 - Put down the top finger again, without lifting the bottom.  The
 cursor shoots back up again.

This as well.


Øyvind
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[Bug 1272624] Re: [Dell Latitude E7440] 14.04 Touchpad causing mouse pointer to spuriously jump around screen

2014-06-07 Thread Christopher M. Penalver
Mark Smith / Øyvind Stegard, thank you for your comment. So your hardware and 
problem may be tracked, could you please file a new report with Ubuntu by 
executing the following in a terminal while booted into the default Ubuntu 
kernel (not a mainline one) via:
ubuntu-bug linux

For more on this, please read the official Ubuntu documentation:
Ubuntu Bug Control and Ubuntu Bug Squad: 
https://wiki.ubuntu.com/Bugs/BestPractices#X.2BAC8-Reporting.Focus_on_One_Issue
Ubuntu Kernel Team: 
https://wiki.ubuntu.com/KernelTeam/KernelTeamBugPolicies#Filing_Kernel_Bug_reports
Ubuntu Community: 
https://help.ubuntu.com/community/ReportingBugs#Bug_reporting_etiquette

When opening up the new report, please feel free to subscribe me to it.

Thank you for your understanding.

Helpful bug reporting tips:
https://wiki.ubuntu.com/ReportingBugs

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