[Bug 1360593] Re: unity8 freezes randomly

2014-10-03 Thread Chris Gagnon
*** This bug is a duplicate of bug 1370524 ***
https://bugs.launchpad.net/bugs/1370524

remarking as a dupe and opening a fresh bug

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[Bug 1360593] Re: unity8 freezes randomly

2014-09-19 Thread Jean-Baptiste Lallement
on krillin 14.09 #1

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[Bug 1360593] Re: unity8 freezes randomly

2014-09-19 Thread Jean-Baptiste Lallement
It happened again today, while switching between apps.

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[Bug 1360593] Re: unity8 freezes randomly

2014-09-19 Thread Jean-Baptiste Lallement
after several minutes, the dash resumed without any intervention from
me, no crash, and unity8 didn't restart. It's now fully operational
without rebooting the phone.

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[Bug 1360593] Re: unity8 freezes randomly

2014-09-19 Thread Jean-Baptiste Lallement
When this happens there is the following message displayed in
unity8-dash.log

virtual com::ubuntu::location::service::session::Interface::Ptr 
com::ubuntu::location::service::Stub::create_session_for_criteria(const 
com::ubuntu::location::Criteria): org.freedesktop.DBus.Error.NoReply: Did not 
receive a reply. Possible causes include: the remote application did not send a 
reply, the message bus security policy blocked the reply, the reply timeout 
expired, or the network connection was broken.
virtual com::ubuntu::location::service::session::Interface::Ptr 
com::ubuntu::location::service::Stub::create_session_for_criteria(const 
com::ubuntu::location::Criteria): org.freedesktop.DBus.Error.NoReply: Did not 
receive a reply. Possible causes include: the remote application did not send a 
reply, the message bus security policy blocked the reply, the reply timeout 
expired, or the network connection was broken.

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[Bug 1360593] Re: unity8 freezes randomly

2014-09-19 Thread Jean-Baptiste Lallement
and again, this time by switching between the scopes (picture attached)

** Attachment added: dash-frozen.png
   
https://bugs.launchpad.net/ubuntu/+source/unity8/+bug/1360593/+attachment/4208787/+files/dash-frozen.png

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[Bug 1360593] Re: unity8 freezes randomly

2014-09-19 Thread kevin gunn
updating target date, we thot this was a dup of the good ol' input bug.

working on this with priority, just being realistic about the target
date 2014-10-02

** Tags removed: touch-2014-9-11
** Tags added: touch-2014-10-02

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[Bug 1360593] Re: unity8 freezes randomly

2014-09-19 Thread Michael Terry
(Arguably this is a dup of bug 1370524 then.)

Here's the silo for testing, for the impatient: https://launchpad.net
/~ci-train-ppa-service/+archive/ubuntu/landing-014

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[Bug 1360593] Re: unity8 freezes randomly

2014-09-19 Thread Michael Terry
So between comments 29 and 31, it *looks* like the in-process location-
service proxy for scopes provided by unity-scopes-shell is making a
synchronous request to the location service.  This causes the dash to
freeze waiting for the dbus call to time out.

While this happens, because communication between the dash and the
unity8 shell are also synchronous, we end up freezing unity8 too.

There are fixes in flight for both, although only the first issue needs
to be fixed to consider this bug fixed.

https://code.launchpad.net/~unity-api-team/unity-scopes-shell/location-service-on-background-thread/+merge/235174
https://code.launchpad.net/~mzanetti/unity8/async-dashcommunicator/+merge/235272

*Hopefully* once that first branch lands (it's in silo now), we can see
if this is reproducable still.

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[Bug 1360593] Re: unity8 freezes randomly

2014-09-19 Thread kevin gunn
*** This bug is a duplicate of bug 1370524 ***
https://bugs.launchpad.net/bugs/1370524

I'm going to go ahead and mark this as a dupe of bug 1370524
open a fresh bug if witnessed after bug 1370524 is closed or you can verify 
it's not due to the location service

** This bug has been marked a duplicate of bug 1370524
   Connecting to the location service sometimes freezes

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[Bug 1360593] Re: unity8 freezes randomly

2014-09-18 Thread Chris Gagnon
** Attachment added: gdb.txt
   
https://bugs.launchpad.net/ubuntu/+source/unity8/+bug/1360593/+attachment/4208053/+files/gdb.txt

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[Bug 1360593] Re: unity8 freezes randomly

2014-09-18 Thread Chris Gagnon
** Attachment added: unity8.log
   
https://bugs.launchpad.net/ubuntu/+source/unity8/+bug/1360593/+attachment/4208054/+files/unity8.log

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[Bug 1360593] Re: unity8 freezes randomly

2014-09-18 Thread Chris Gagnon
I had this happen again on image 44

phablet@ubuntu-phablet:~$ cat /etc/system-image/channel.ini 
[service]
base: system-image.ubuntu.com
http_port: 80
https_port: 443
channel: ubuntu-touch/ubuntu-rtm/14.09-proposed
device: krillin
build_number: 44
version_detail: 
ubuntu=20140916,device=20140912-23825b8,custom=1410739265,version=44


This time the cpu was not being pegged qmlscene or anything else.

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[Bug 1360593] Re: unity8 freezes randomly

2014-09-18 Thread Chris Gagnon
** Attachment added: unity8-dash.log
   
https://bugs.launchpad.net/ubuntu/+source/unity8/+bug/1360593/+attachment/4208055/+files/unity8-dash.log

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[Bug 1360593] Re: unity8 freezes randomly

2014-09-18 Thread Chris Gagnon
there are no crash files.

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[Bug 1360593] Re: unity8 freezes randomly

2014-09-18 Thread Chris Gagnon
** Changed in: unity8 (Ubuntu)
 Assignee: (unassigned) = Michał Sawicz (saviq)

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[Bug 1360593] Re: unity8 freezes randomly

2014-09-18 Thread Chris Gagnon
re-assigned to kgunn as saviq is on holiday.

** Changed in: unity8 (Ubuntu)
 Assignee: Michał Sawicz (saviq) = kevin gunn (kgunn72)

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[Bug 1360593] Re: unity8 freezes randomly

2014-09-17 Thread Chris Gagnon
** Attachment added: gdb.txt
   
https://bugs.launchpad.net/ubuntu/+source/unity8/+bug/1360593/+attachment/4206645/+files/gdb.txt

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[Bug 1360593] Re: unity8 freezes randomly

2014-09-17 Thread Chris Gagnon
I just had this happen again in RTM image 20140916


** Attachment added: unity8.log
   
https://bugs.launchpad.net/ubuntu/+source/unity8/+bug/1360593/+attachment/4206644/+files/unity8.log

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[Bug 1360593] Re: unity8 freezes randomly

2014-09-17 Thread Chris Gagnon
The cpu is pegged on qmlscene
phablet@ubuntu-phablet:~$ top -n1 -b
top - 19:17:07 up  1:57,  1 user,  load average: 0.00, 0.01, 0.05
Tasks: 236 total,   1 running, 215 sleeping,  20 stopped,   0 zombie
%Cpu(s): 25.1 us, 30.5 sy,  0.0 ni, 43.1 id,  1.3 wa,  0.0 hi,  0.0 si,  0.0 st
KiB Mem:983788 total,   911036 used,72752 free,20360 buffers
KiB Swap:   524284 total,   360248 used,   164036 free.   146268 cached Mem

  PID USER  PR  NIVIRTRESSHR S  %CPU %MEM TIME+ COMMAND
32043 phablet   20   0  364460  31836  21464 S  91.1  3.2  71:46.72 qmlscene
11505 phablet   20   06088   1112796 R  16.1  0.1   0:00.06 top
 1941 root  20   0  238252   5780   4140 S  10.7  0.6   4:34.14 unity-syst+
28727 phablet   20   0  417516  64080  32800 S   5.4  6.5   6:57.64 unity8
1 root  20   03860   2056   1004 S   0.0  0.2   0:15.02 init


[service]
base: system-image.ubuntu.com
http_port: 80
https_port: 443
channel: ubuntu-touch/ubuntu-rtm/14.09-proposed
device: krillin
build_number: 44
version_detail: 
ubuntu=20140916,device=20140912-23825b8,custom=1410739265,version=44

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[Bug 1360593] Re: unity8 freezes randomly

2014-09-17 Thread Chris Gagnon
The start up screen for the dialer app is being displayed, but the
qmlscene process that is pegging the cpu is the music app.

ls -la /proc/pid/cwd shows

cwd - /usr/share/click/preinstalled/com.ubuntu.music/1.3.625


** Changed in: unity8 (Ubuntu)
   Status: Incomplete = Confirmed

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[Bug 1360593] Re: unity8 freezes randomly

2014-09-03 Thread Michał Sawicz
Right, so we don't have a deadlock here, rather a missing input issue.
Has this been happening to you again recently? This feels related to bug
#1295623 where input gets confused, I'd like to land the fix for that
(should be this week) and see if this issue is still a problem.

** Changed in: unity8 (Ubuntu)
   Status: New = Won't Fix

** Changed in: unity8 (Ubuntu)
   Status: Won't Fix = Confirmed

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[Bug 1360593] Re: unity8 freezes randomly

2014-09-03 Thread Jean-Baptiste Lallement
It didn't happen recently. Each time indicator or edges were responsive
so 1295623 it was. I'm leaving this one to incomplete for the moment and
if it doesn't occur again, I'll close it.

** Changed in: unity8 (Ubuntu)
   Status: Confirmed = Incomplete

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[Bug 1360593] Re: unity8 freezes randomly

2014-08-29 Thread kevin gunn
** Tags added: touch-2014-9-11

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[Bug 1360593] Re: unity8 freezes randomly

2014-08-29 Thread Jean-Baptiste Lallement
it happened which the switcher was active, it suddenly froze.

** Attachment added: gdb.txt
   
https://bugs.launchpad.net/ubuntu/+source/unity8/+bug/1360593/+attachment/4190464/+files/gdb.txt

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[Bug 1360593] Re: unity8 freezes randomly

2014-08-29 Thread Jean-Baptiste Lallement
s/which/while/

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[Bug 1360593] Re: unity8 freezes randomly

2014-08-26 Thread Alexander Sack
reproduced hang. followed gdb instructions; this didn't produce a
gdb.txt; here what i got on console:

adb shell
root@ubuntu-phablet:/# gdb program `pidof unity8`
GNU gdb (Ubuntu 7.8-0ubuntu1) 7.8
Copyright (C) 2014 Free Software Foundation, Inc.
License GPLv3+: GNU GPL version 3 or later http://gnu.org/licenses/gpl.html
This is free software: you are free to change and redistribute it.
There is NO WARRANTY, to the extent permitted by law.  Type show copying
and show warranty for details.
This GDB was configured as arm-linux-gnueabihf.
Type show configuration for configuration details.
For bug reporting instructions, please see:
http://www.gnu.org/software/gdb/bugs/.
Find the GDB manual and other documentation resources online at:
http://www.gnu.org/software/gdb/documentation/.
For help, type help.
Type apropos word to search for commands related to word...
program: No such file or directory.
Attaching to process 6503
Reading symbols from /usr/bin/unity8...(no debugging symbols found)...done.
Reading symbols from /usr/lib/arm-linux-gnueabihf/libQt5Gui.so.5...(no 
debugging symbols found)...done.
Loaded symbols for /usr/lib/arm-linux-gnueabihf/libQt5Gui.so.5
Reading symbols from /usr/lib/arm-linux-gnueabihf/libQt5Qml.so.5...(no 
debugging symbols found)...done.
Loaded symbols for /usr/lib/arm-linux-gnueabihf/libQt5Qml.so.5
Reading symbols from /usr/lib/arm-linux-gnueabihf/libQt5Quick.so.5...(no 
debugging symbols found)...done.
Loaded symbols for /usr/lib/arm-linux-gnueabihf/libQt5Quick.so.5
Reading symbols from /usr/lib/arm-linux-gnueabihf/libQt5Network.so.5...(no 
debugging symbols found)...done.
Loaded symbols for /usr/lib/arm-linux-gnueabihf/libQt5Network.so.5
Reading symbols from /usr/lib/arm-linux-gnueabihf/libQt5Core.so.5...(no 
debugging symbols found)...done.
Loaded symbols for /usr/lib/arm-linux-gnueabihf/libQt5Core.so.5
Reading symbols from /usr/lib/arm-linux-gnueabihf/libstdc++.so.6...(no 
debugging symbols found)...done.
Loaded symbols for /usr/lib/arm-linux-gnueabihf/libstdc++.so.6
Reading symbols from /lib/arm-linux-gnueabihf/libgcc_s.so.1...(no debugging 
symbols found)...done.
Loaded symbols for /lib/arm-linux-gnueabihf/libgcc_s.so.1
Reading symbols from /lib/arm-linux-gnueabihf/libc.so.6...(no debugging symbols 
found)...done.
Loaded symbols for /lib/arm-linux-gnueabihf/libc.so.6
Reading symbols from /lib/ld-linux-armhf.so.3...(no debugging symbols 
found)...done.
Loaded symbols for /lib/ld-linux-armhf.so.3
Reading symbols from /lib/arm-linux-gnueabihf/libpng12.so.0...(no debugging 
symbols found)...done.
Loaded symbols for /lib/arm-linux-gnueabihf/libpng12.so.0
Reading symbols from /usr/lib/arm-linux-gnueabihf/libharfbuzz.so.0...(no 
debugging symbols found)...done.
Loaded symbols for /usr/lib/arm-linux-gnueabihf/libharfbuzz.so.0
Reading symbols from /lib/arm-linux-gnueabihf/libz.so.1...(no debugging symbols 
found)...done.
Loaded symbols for /lib/arm-linux-gnueabihf/libz.so.1
Reading symbols from 
/usr/lib/arm-linux-gnueabihf/libhybris-egl/libGLESv2.so.2...(no debugging 
symbols found)...done.
Loaded symbols for /usr/lib/arm-linux-gnueabihf/libhybris-egl/libGLESv2.so.2
Reading symbols from /lib/arm-linux-gnueabihf/libm.so.6...(no debugging symbols 
found)...done.
Loaded symbols for /lib/arm-linux-gnueabihf/libm.so.6
Reading symbols from /lib/arm-linux-gnueabihf/libpthread.so.0...(no debugging 
symbols found)...done.
[New LWP 8000]
[New LWP 6840]
[New LWP 6839]
[New LWP 6838]
[New LWP 6828]
[New LWP 6770]
[New LWP 6763]
[New LWP 6669]
[New LWP 6617]
[New LWP 6566]
[New LWP 6562]
[New LWP 6561]
[New LWP 6544]
[New LWP 6543]
[New LWP 6542]
[New LWP 6541]
[New LWP 6540]
[New LWP 6539]
[New LWP 6538]
[New LWP 6537]
[New LWP 6536]
[New LWP 6535]
[New LWP 6531]
[Thread debugging using libthread_db enabled]
Using host libthread_db library /lib/arm-linux-gnueabihf/libthread_db.so.1.
Loaded symbols for /lib/arm-linux-gnueabihf/libpthread.so.0
Reading symbols from /usr/lib/arm-linux-gnueabihf/libicui18n.so.52...(no 
debugging symbols found)...done.
Loaded symbols for /usr/lib/arm-linux-gnueabihf/libicui18n.so.52
Reading symbols from /usr/lib/arm-linux-gnueabihf/libicuuc.so.52...(no 
debugging symbols found)...done.
Loaded symbols for /usr/lib/arm-linux-gnueabihf/libicuuc.so.52
Reading symbols from /lib/arm-linux-gnueabihf/libdl.so.2...(no debugging 
symbols found)...done.
Loaded symbols for /lib/arm-linux-gnueabihf/libdl.so.2
Reading symbols from /lib/arm-linux-gnueabihf/libglib-2.0.so.0...(no debugging 
symbols found)...done.
Loaded symbols for /lib/arm-linux-gnueabihf/libglib-2.0.so.0
Reading symbols from /lib/arm-linux-gnueabihf/librt.so.1...(no debugging 
symbols found)...done.
Loaded symbols for /lib/arm-linux-gnueabihf/librt.so.1
Reading symbols from /usr/lib/arm-linux-gnueabihf/libfreetype.so.6...(no 
debugging symbols found)...done.
Loaded symbols for /usr/lib/arm-linux-gnueabihf/libfreetype.so.6
Reading symbols from /usr/lib/arm-linux-gnueabihf/libgraphite2.so.3...(no 
debugging symbols 

[Bug 1360593] Re: unity8 freezes randomly

2014-08-26 Thread Alexander Sack
ok, had to cd to /tmp so its writable... attached the gdb.txt file;
seems its the same then what i posted inline before.

** Attachment added: gdb.txt
   
https://bugs.launchpad.net/ubuntu/+source/unity8/+bug/1360593/+attachment/4187215/+files/gdb.txt

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  unity8 freezes randomly

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[Bug 1360593] Re: unity8 freezes randomly

2014-08-25 Thread Michał Sawicz
When this happens again for you, please go to the phone and, as root, go:
$ gdb program `pidof unity8`
gdb set logging on
gdb t a a bt
gdb quit

Please upload the resulting gdb.txt.

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  unity8 freezes randomly

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[Bug 1360593] Re: unity8 freezes randomly

2014-08-25 Thread Daniel d'Andrada
Seems related to bug 1295623.

** Description changed:

  krillin #205
  
  [Sorry for the poor description]
  
  On krillin UI freeze randomly. For example on the screenshot it occurred
  while dragging the greeter to unlock the phone. I was playing music,
- woke up the phone with the power button to turn the display off and did
- a right edge swipe to remove the greeter.
+ woke up the phone with the power button to turn the display on and did a
+ right edge swipe to remove the greeter.
  
  This has been reported by several people in the past days, but I didn't
  find a pattern to reproduce this bug reliably.
  
  There is no crash in /var/crash and no apport activity.
  If I press the power button to turn the screen off/on again, the greeter is 
completely displayed (ie. doesn't cover half of the screen like the screenshot) 
but the UI is not responsive to gestures or input events. A long press on the 
power button shows the shutdown dialog but none of the button can be pressed.
  
  top doesn't show any specific process going crazy
  
  ProblemType: Bug
  DistroRelease: Ubuntu 14.10
  Package: unity8 8.00+14.10.20140822-0ubuntu1
  Uname: Linux 3.4.67 armv7l
  ApportVersion: 2.14.6-0ubuntu2
  Architecture: armhf
  Date: Sat Aug 23 14:18:00 2014
  InstallationDate: Installed on 2014-08-23 (0 days ago)
  InstallationMedia: Ubuntu Utopic Unicorn (development branch) - armhf 
(20140823-020205)
  SourcePackage: unity8
  UpgradeStatus: No upgrade log present (probably fresh install)

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[Bug 1360593] Re: unity8 freezes randomly

2014-08-25 Thread Daniel d'Andrada
*** This bug is a duplicate of bug 1295623 ***
https://bugs.launchpad.net/bugs/1295623

Yeah, same as bug 1295623. When you have pin-lock security enabled you
cannot drag in the launcher or indicators per design. Thus the slightly
different symptoms.

** This bug has been marked a duplicate of bug 1295623
   Sometimes input breaks and only edges are responsive

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[Bug 1360593] Re: unity8 freezes randomly

2014-08-25 Thread Jean-Baptiste Lallement
This is not a duplicate, when it happens the UI is completely frozen, no
indicator and no launcher even with the dash visible. In the screenshot
attached the greeter even stopped in the middle of the transition.

** This bug is no longer a duplicate of bug 1295623
   Sometimes input breaks and only edges are responsive

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[Bug 1360593] Re: unity8 freezes randomly

2014-08-23 Thread Jean-Baptiste Lallement
** Description changed:

  krillin #205
  
  [Sorry for the poor description]
  
  On krillin UI freeze randomly. For example on the screenshot it occurred
  while dragging the greeter to unlock the phone. I was playing music,
  woke up the phone with the power button to turn the display off and did
  a right edge swipe to remove the greeter.
  
  This has been reported by several people in the past days, but I didn't
  find a pattern to reproduce this bug reliably.
  
  There is no crash in /var/crash and no apport activity.
+ If I press the power button to turn the screen off/on again, the greeter is 
completely displayed (ie. doesn't cover half of the screen like the screenshot) 
but the UI is not responsive to gestures or input events.
+ 
+ top doesn't show any specific process going crazy
  
  ProblemType: Bug
  DistroRelease: Ubuntu 14.10
  Package: unity8 8.00+14.10.20140822-0ubuntu1
  Uname: Linux 3.4.67 armv7l
  ApportVersion: 2.14.6-0ubuntu2
  Architecture: armhf
  Date: Sat Aug 23 14:18:00 2014
  InstallationDate: Installed on 2014-08-23 (0 days ago)
  InstallationMedia: Ubuntu Utopic Unicorn (development branch) - armhf 
(20140823-020205)
  SourcePackage: unity8
  UpgradeStatus: No upgrade log present (probably fresh install)

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  unity8 freezes randomly

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[Bug 1360593] Re: unity8 freezes randomly

2014-08-23 Thread Jean-Baptiste Lallement
strace of unity8 when the system is in this frozen state

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[Bug 1360593] Re: unity8 freezes randomly

2014-08-23 Thread Jean-Baptiste Lallement
** Attachment added: unity8.strace
   
https://bugs.launchpad.net/ubuntu/+source/unity8/+bug/1360593/+attachment/4185232/+files/unity8.strace

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  unity8 freezes randomly

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[Bug 1360593] Re: unity8 freezes randomly

2014-08-23 Thread Jean-Baptiste Lallement
** Attachment added: unity-s-c.strace
   
https://bugs.launchpad.net/ubuntu/+source/unity8/+bug/1360593/+attachment/4185233/+files/unity-s-c.strace

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[Bug 1360593] Re: unity8 freezes randomly

2014-08-23 Thread Jean-Baptiste Lallement
** Attachment added: unity8-dash.strace
   
https://bugs.launchpad.net/ubuntu/+source/unity8/+bug/1360593/+attachment/4185234/+files/unity8-dash.strace

** Description changed:

  krillin #205
  
  [Sorry for the poor description]
  
  On krillin UI freeze randomly. For example on the screenshot it occurred
  while dragging the greeter to unlock the phone. I was playing music,
  woke up the phone with the power button to turn the display off and did
  a right edge swipe to remove the greeter.
  
  This has been reported by several people in the past days, but I didn't
  find a pattern to reproduce this bug reliably.
  
  There is no crash in /var/crash and no apport activity.
- If I press the power button to turn the screen off/on again, the greeter is 
completely displayed (ie. doesn't cover half of the screen like the screenshot) 
but the UI is not responsive to gestures or input events.
+ If I press the power button to turn the screen off/on again, the greeter is 
completely displayed (ie. doesn't cover half of the screen like the screenshot) 
but the UI is not responsive to gestures or input events. A long press on the 
power button shows the shutdown dialog but none of the button can be pressed.
  
  top doesn't show any specific process going crazy
  
  ProblemType: Bug
  DistroRelease: Ubuntu 14.10
  Package: unity8 8.00+14.10.20140822-0ubuntu1
  Uname: Linux 3.4.67 armv7l
  ApportVersion: 2.14.6-0ubuntu2
  Architecture: armhf
  Date: Sat Aug 23 14:18:00 2014
  InstallationDate: Installed on 2014-08-23 (0 days ago)
  InstallationMedia: Ubuntu Utopic Unicorn (development branch) - armhf 
(20140823-020205)
  SourcePackage: unity8
  UpgradeStatus: No upgrade log present (probably fresh install)

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  unity8 freezes randomly

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[Bug 1360593] Re: unity8 freezes randomly

2014-08-23 Thread Jean-Baptiste Lallement
it happened again 2 minutes ago, still while playing music and trying to
unlock the screen.

** Changed in: unity8 (Ubuntu)
   Importance: Undecided = Critical

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  unity8 freezes randomly

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