[Bug 1530557] Re: Random hard freezes under X on a laptop with Intel BayTrail processor (ASUS R752MA), Ubuntu 15.10

2016-01-03 Thread Thomas Moestl
Hmmm, I don't remember, actually. When I got this machine, I installed from a 
14.04 DVD, but immediately updated to 15.10 via 15.04 before I even really 
started using it. I don't remember it having hung in the few hours I had it run 
on 14.04 or 15.04 while setting things up, but I could be wrong.
I noticed it pretty much immediately once I had 15.10 running, but it was much 
rarer then and I did not have time to go bug hunting immediately.

If it helps, however, I can confirm that the issue occurs with linux-
image-extra-3.19.0-31-generic (version 3.19.0-31.36), as well, which is
the latest image that is installed via  linux-image-generic-lts-vivid on
15.10.

Just as an addendum, the machine is stable when booted into Win 8.1,
even under heavy graphics loads such as games, and now is under Ubuntu
as well  with intel_idle.max_cstate=1 , so I believe that hardware
flakiness is unlikely to be the cause (especially since a lot of people
are reporting the same issue, amenable to the same workaround, on a
variety of different BayTrail-based hardware in the above kernel.org bug
report).

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Title:
  Random hard freezes under X on a laptop with Intel BayTrail processor
  (ASUS R752MA), Ubuntu 15.10

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[Bug 1530557] Re: Random hard freezes under X on a laptop with Intel BayTrail processor (ASUS R752MA), Ubuntu 15.10

2016-01-03 Thread Christopher M. Penalver
** Tags added: vivid

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Title:
  Random hard freezes under X on a laptop with Intel BayTrail processor
  (ASUS R752MA)

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[Bug 1530557] Re: Random hard freezes under X on a laptop with Intel BayTrail processor (ASUS R752MA), Ubuntu 15.10

2016-01-02 Thread Thomas Moestl
** Summary changed:

- Random hard freezes under X on a laptop with Intel BayTrail (ASUS R752MA) 
processor, Ubuntu 15.10
+ Random hard freezes under X on a laptop with Intel BayTrail processor (ASUS 
R752MA), Ubuntu 15.10

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Title:
  Random hard freezes under X on a laptop with Intel BayTrail processor
  (ASUS R752MA), Ubuntu 15.10

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[Bug 1530557] Re: Random hard freezes under X on a laptop with Intel BayTrail processor (ASUS R752MA), Ubuntu 15.10

2016-01-02 Thread Christopher M. Penalver
Thomas Moestl, thank you for reporting this and helping make Ubuntu
better.

To see if this has been addressed in the upstream release, could you
please test the latest drm-intel-nightly via http://kernel.ubuntu.com
/~kernel-ppa/mainline/drm-intel-nightly/ and advise to the results?

** Tags added: latest-bios-403

** Tags added: kernel-bug-exists-upstream kernel-bug-exists-
upstream-4.4-rc7

** Changed in: linux (Ubuntu)
   Importance: Undecided => Medium

** Changed in: linux (Ubuntu)
   Status: Confirmed => Incomplete

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Title:
  Random hard freezes under X on a laptop with Intel BayTrail processor
  (ASUS R752MA), Ubuntu 15.10

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[Bug 1530557] Re: Random hard freezes under X on a laptop with Intel BayTrail processor (ASUS R752MA), Ubuntu 15.10

2016-01-02 Thread Thomas Moestl
Thanks!

I have tried the newest available build from drm-intel-nightly, linux-
image-4.4.0-994-generic_4.4.0-994.201512302100_amd64.deb :

> cat /proc/cmdline 
BOOT_IMAGE=/boot/vmlinuz-4.4.0-994-generic 
root=UUID=dbe91b1d-f01e-4f19-85eb-3877b67143ac ro quiet splash vt.handoff=7

Unfortunately it just froze again, same as before, after about 45min of
uptime.

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Title:
  Random hard freezes under X on a laptop with Intel BayTrail processor
  (ASUS R752MA), Ubuntu 15.10

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[Bug 1530557] Re: Random hard freezes under X on a laptop with Intel BayTrail processor (ASUS R752MA), Ubuntu 15.10

2016-01-02 Thread Christopher M. Penalver
Thomas Moestl, to clarify, did this issue not occur in a release prior
to 15.10?

** Description changed:

  System freezes hard when working under X, sometimes after minutes,
  sometimes after hours. Usually, but not always, graphics-intensive
  applications like viewing videos will trigger the hangs after a while,
  but they can also (much more rarely) occur when e.g. only an xterm is
  opened and being worked in under Unity.
  
  The MagicSysReq keys are not functional any more once the hang has
  occurred, there is no information in the logs, and no crash dump can be
  obtained by using the soft or nmi watchdogs, panic_on_oops etc.
  
- The BIOS was updated to the latest version available from ASUS:
- 
  I have tried the latest mainline kernel build from
  http://kernel.ubuntu.com/~kernel-ppa/mainline/?C=N;O=D , linux-
  image-4.4.0-040400rc7-generic_4.4.0-040400rc7.201512272230_amd64.deb
  (4.4-rc7), and the hangs still occur under the same circumstances.
  
  Some research has led me to
  https://bugzilla.kernel.org/show_bug.cgi?id=109051 , and I believe that
- it describes the exact problem I am experiencing. In particular, the
- workaround mentioned in there. adding the intel_idle.max_cstate=1 kernel
- option, seems to work for me (and my machine is based on the Intel
- BayTrail, as mentioned in that report).
+ it describes the exact problem I am experiencing.
  
- (I am writing this report with this option with this enabled now, so
- don't be surprised to see it in the kernel command line).
+ WORKAROUND: Use kernel parameter:
+ intel_idle.max_cstate=1
  
  ProblemType: Bug
  DistroRelease: Ubuntu 15.10
  Package: linux-image-4.2.0-22-generic 4.2.0-22.27
  ProcVersionSignature: Ubuntu 4.2.0-22.27-generic 4.2.6
  Uname: Linux 4.2.0-22-generic x86_64
  ApportVersion: 2.19.1-0ubuntu5
  Architecture: amd64
  AudioDevicesInUse:
-  USERPID ACCESS COMMAND
-  /dev/snd/controlC0:  tmm2184 F pulseaudio
+  USERPID ACCESS COMMAND
+  /dev/snd/controlC0:  tmm2184 F pulseaudio
  CurrentDesktop: Unity
  Date: Sat Jan  2 16:56:51 2016
  HibernationDevice: RESUME=UUID=f079f6d2-d58a-474c-ae48-d903be124a02
  InstallationDate: Installed on 2015-10-21 (72 days ago)
  InstallationMedia: Ubuntu 14.04.3 LTS "Trusty Tahr" - Beta amd64 (20150805)
  MachineType: ASUSTeK COMPUTER INC. X751MA
  ProcFB: 0 inteldrmfb
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.2.0-22-generic 
root=UUID=dbe91b1d-f01e-4f19-85eb-3877b67143ac ro quiet splash 
intel_idle.max_cstate=1 vt.handoff=7
  RelatedPackageVersions:
-  linux-restricted-modules-4.2.0-22-generic N/A
-  linux-backports-modules-4.2.0-22-generic  N/A
-  linux-firmware1.149.3
+  linux-restricted-modules-4.2.0-22-generic N/A
+  linux-backports-modules-4.2.0-22-generic  N/A
+  linux-firmware1.149.3
  SourcePackage: linux
  UpgradeStatus: Upgraded to wily on 2015-10-23 (71 days ago)
  dmi.bios.date: 08/10/2015
  dmi.bios.vendor: American Megatrends Inc.
  dmi.bios.version: X751MA.403
  dmi.board.asset.tag: ATN12345678901234567
  dmi.board.name: X751MA
  dmi.board.vendor: ASUSTeK COMPUTER INC.
  dmi.board.version: 1.0
  dmi.chassis.asset.tag: No Asset Tag
  dmi.chassis.type: 10
  dmi.chassis.vendor: ASUSTeK COMPUTER INC.
  dmi.chassis.version: 1.0
  dmi.modalias: 
dmi:bvnAmericanMegatrendsInc.:bvrX751MA.403:bd08/10/2015:svnASUSTeKCOMPUTERINC.:pnX751MA:pvr1.0:rvnASUSTeKCOMPUTERINC.:rnX751MA:rvr1.0:cvnASUSTeKCOMPUTERINC.:ct10:cvr1.0:
  dmi.product.name: X751MA
  dmi.product.version: 1.0
  dmi.sys.vendor: ASUSTeK COMPUTER INC.

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Title:
  Random hard freezes under X on a laptop with Intel BayTrail processor
  (ASUS R752MA), Ubuntu 15.10

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