[Bug 1532607] Re: Phone not usable while a call comes in - followed by "restart"

** Changed in: canonical-devices-system-image Status: Fix Committed => Fix Released -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1532607 Title: Phone not usable while a call comes in -

[Bug 1532607] Re: Phone not usable while a call comes in - followed by "restart"

** Changed in: mir Status: Fix Committed => Fix Released -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1532607 Title: Phone not usable while a call comes in - followed by "restart" To

[Bug 1532607] Re: Phone not usable while a call comes in - followed by "restart"

** Changed in: canonical-devices-system-image Milestone: ww04-2016 => 9.1 -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1532607 Title: Phone not usable while a call comes in - followed by

[Bug 1532607] Re: Phone not usable while a call comes in - followed by "restart"

** No longer affects: mir/0.20 -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1532607 Title: Phone not usable while a call comes in - followed by "restart" To manage notifications about this bug go

[Bug 1532607] Re: Phone not usable while a call comes in - followed by "restart"

Uranicus: You did a great job with your detailed bug report. There's nothing to improve. Thanks. -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1532607 Title: Phone not usable while a call comes in

[Bug 1532607] Re: Phone not usable while a call comes in - followed by "restart"

Dear developers! Thanks for the great work done to fix this issue! Seeing that this bug (maybe also the reporting of it?) has caused some troubles I would appreciate a feedback what needs to be improved in the future bug reporting to get directly to the point where you can fix it. If there is

[Bug 1532607] Re: Phone not usable while a call comes in - followed by "restart"

** Changed in: unity-system-compositor (Ubuntu) Status: Confirmed => Fix Released -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1532607 Title: Phone not usable while a call comes in -

[Bug 1532607] Re: Phone not usable while a call comes in - followed by "restart"

** Changed in: canonical-devices-system-image Status: Confirmed => Fix Committed -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1532607 Title: Phone not usable while a call comes in -

[Bug 1532607] Re: Phone not usable while a call comes in - followed by "restart"

** Changed in: mir (Ubuntu) Status: Confirmed => Fix Released -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1532607 Title: Phone not usable while a call comes in - followed by "restart" To

[Bug 1532607] Re: Phone not usable while a call comes in - followed by "restart"

** Changed in: mir (Ubuntu) Status: Fix Released => Triaged -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1532607 Title: Phone not usable while a call comes in - followed by "restart" To

[Bug 1532607] Re: Phone not usable while a call comes in - followed by "restart"

** Changed in: mir/0.19 Status: Fix Committed => Fix Released ** Changed in: mir (Ubuntu) Status: Triaged => Fix Released -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1532607 Title:

[Bug 1532607] Re: Phone not usable while a call comes in - followed by "restart"

@Daniel, The OP also reports a "restart", whose description match what would happen if USC restarts... so we are going by our suspicion that it's related to the failure to start the compositor threads. The error logs in unity8 (USC's client) are irrelevant in that case. -- You received this bug

[Bug 1532607] Re: Phone not usable while a call comes in - followed by "restart"

** Branch linked: lp:mir/0.19 -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1532607 Title: Phone not usable while a call comes in - followed by "restart" To manage notifications about this bug go

[Bug 1532607] Re: Phone not usable while a call comes in - followed by "restart"

just following up, very good anecdotal evidence testing from pat who consistently could repro this bug that the mir0.19.2 branch corrects this issue. Silo under test now. thanks for everyone's help. -- You received this bug notification because you are a member of Ubuntu Bugs, which is

[Bug 1532607] Re: Phone not usable while a call comes in - followed by "restart"

I reproduced this again with an incoming text on mx4, and we checked the stack trace in http://pastebin.ubuntu.com/15009225/ Using silo 64 I am unable to trigger the symptom -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu.

[Bug 1532607] Re: Phone not usable while a call comes in - followed by "restart"

** Branch unlinked: lp:mir/0.19 -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1532607 Title: Phone not usable while a call comes in - followed by "restart" To manage notifications about this bug

[Bug 1532607] Re: Phone not usable while a call comes in - followed by "restart"

** Changed in: mir/0.19 Status: New => Fix Committed ** Changed in: mir/0.20 Status: New => Fix Committed -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1532607 Title: Phone not

[Bug 1532607] Re: Phone not usable while a call comes in - followed by "restart"

I'm happy to let this become another confused bug and it get closed. We have plenty of those and it's an unavoidable consequence of Launchpad's awesome openness. Managing popular bugs is often like herding cats. There is however still absolute proof here that the original reporter hit bug 1506358

Re: [Bug 1532607] Re: Phone not usable while a call comes in - followed by "restart"

-- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1532607 Title: Phone not usable while a call comes in - followed by "restart" To manage notifications about this bug go to:

[Bug 1532607] Re: Phone not usable while a call comes in - followed by "restart"

** Changed in: mir Milestone: None => 0.19.2 ** Also affects: mir/0.20 Importance: Critical Status: New ** Also affects: mir/0.19 Importance: Undecided Status: New ** Changed in: mir/0.20 Milestone: 0.19.2 => 0.20.0 ** Changed in: mir/0.19 Milestone: None =>

[Bug 1532607] Re: Phone not usable while a call comes in - followed by "restart"

** Changed in: mir/0.19 Status: New => Fix Committed ** Changed in: mir/0.19 Importance: Undecided => Critical -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1532607 Title: Phone not

[Bug 1532607] Re: Phone not usable while a call comes in - followed by "restart"

Don't yet claim any fix committed. It was only mentioned in the 0.19.2 changelog and I suspect that's incorrect. ** Changed in: mir/0.19 Status: Fix Committed => New -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu.

[Bug 1532607] Re: Phone not usable while a call comes in - followed by "restart"

*** This bug is a duplicate of bug 1506358 *** https://bugs.launchpad.net/bugs/1506358 BTW, you won't get a crash report either. Because although it starts out as a serious-sounding C++ exception, libmirclient converts that into a SIGHUP for consumption by C clients. And SIGHUP's default

[Bug 1532607] Re: Phone not usable while a call comes in - followed by "restart"

*** This bug is a duplicate of bug 1506358 *** https://bugs.launchpad.net/bugs/1506358 unity-system-compositor.log is not from the original reporter of the bug. So likely a separate issue. As always, we should ignore "me too"'s on the bug and focus on what the original reporter has provided.

[Bug 1532607] Re: Phone not usable while a call comes in - followed by "restart"

*** This bug is a duplicate of bug 1506358 *** https://bugs.launchpad.net/bugs/1506358 Oops, my memory failed me. We don't use SIGHUP there. Instead mir_buffer_stream_api.cpp simply catches, logs and then ignores all exceptions. That's probably worse. -- You received this bug notification

[Bug 1532607] Re: Phone not usable while a call comes in - followed by "restart"

*** This bug is a duplicate of bug 1506358 *** https://bugs.launchpad.net/bugs/1506358 The core problem here is that USC crashes with "Compositor thread failed to start" (see unity-system-compositor.log.old), not that libmirclient throws (because the server crashed, in this case). I think

[Bug 1532607] Re: Phone not usable while a call comes in - followed by "restart"

I don't think treating this separately to bug 1506358 will be helpful. Firstly, there is proof in comment #40 that the original reporter hit bug 1506358 at 13:31:08 on 10 January. Assuming Uranicus is 1 hour ahead of UTC... Secondly, if you look in bug 1506358 you'll find I mentioned that when

[Bug 1532607] Re: Phone not usable while a call comes in - followed by "restart"

deduplicating for the moment, discussing with alf not convinced we should dupe quite yet ** This bug is no longer a duplicate of bug 1506358 libmirclient gives up and exits prematurely with "std::exception::what: disconnected: no new buffers" via ExchangeSemantics::submit() -- You received

[Bug 1532607] Re: Phone not usable while a call comes in - followed by "restart"

I've got a similar issue and is definitely related to the proximity sensor: when the telephone app is down but there's a call active and I want to tap the green stripe to go back to the call the screen starts to blink and the phone ceased to respond until it perform a "fake reboot" (no pin

[Bug 1532607] Re: Phone not usable while a call comes in - followed by "restart"

*** This bug is a duplicate of bug 1506358 *** https://bugs.launchpad.net/bugs/1506358 Going back to the reporter Uranicus' original description, he says he noticed the issue at "January, 10th at approx. 13:30 h". And his unit8.log.3.gz contains: [1452429068.248925] mircommon: Caught

[Bug 1532607] Re: Phone not usable while a call comes in - followed by "restart"

** Attachment added: "unity-system-compositor.log.old" https://bugs.launchpad.net/canonical-devices-system-image/+bug/1532607/+attachment/4566094/+files/unity-system-compositor.log.old -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to

[Bug 1532607] Re: Phone not usable while a call comes in - followed by "restart"

I managed to reproduce it once on E4.5 running ota 9 I made 6 calls and on the 6th it failed as described, kept ringing and u-s-c crashed -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1532607

[Bug 1532607] Re: Phone not usable while a call comes in - followed by "restart"

** Attachment added: "_usr_sbin_unity-system-compositor.0.crash" https://bugs.launchpad.net/canonical-devices-system-image/+bug/1532607/+attachment/4566093/+files/_usr_sbin_unity-system-compositor.0.crash -- You received this bug notification because you are a member of Ubuntu Bugs, which is

[Bug 1532607] Re: Phone not usable while a call comes in - followed by "restart"

To add to the steps, the screen was off, phone was face down to engage the proximity sensor. When the call came in I touched the screen before lifting it, but not sure that was necessary as it hasn't reproduced again. The device was plugged into usb the entire time o not suspended. -- You

[Bug 1532607] Re: Phone not usable while a call comes in - followed by "restart"

** Attachment added: "unity-system-compositor.log" https://bugs.launchpad.net/canonical-devices-system-image/+bug/1532607/+attachment/4566095/+files/unity-system-compositor.log -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu.

[Bug 1532607] Re: Phone not usable while a call comes in - followed by "restart"

On the E4.5 the phone came back on its own after about a min, on the MX4 it did not recover and I did a hard power cycle. There is also no crash file on the MX4. Seems quite random when it will happen. I got it on the second call, then not again after 10 calls -- You received this bug

[Bug 1532607] Re: Phone not usable while a call comes in - followed by "restart"

** Attachment added: "unity-system-compositor.log" https://bugs.launchpad.net/canonical-devices-system-image/+bug/1532607/+attachment/4566098/+files/unity-system-compositor.log -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu.

[Bug 1532607] Re: Phone not usable while a call comes in - followed by "restart"

Reproduced on MX4 running rc-proposed r242 I am also touching the screen prior to picking it up and allowing the screen to come on, which may help trigger it. -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu.

[Bug 1532607] Re: Phone not usable while a call comes in - followed by "restart"

** Attachment added: "unity-system-compositor.log.old" https://bugs.launchpad.net/canonical-devices-system-image/+bug/1532607/+attachment/4566097/+files/unity-system-compositor.log.old -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to

[Bug 1532607] Re: Phone not usable while a call comes in - followed by "restart"

I also noticed a few things after the crash, - the first being the proximity sensor which now behaves like the phone is in a call and blanks the screen when your hands reach the top of the phone during normal usage. - Second being the call which is dropped is not recorded/listed in the dialer

[Bug 1532607] Re: Phone not usable while a call comes in - followed by "restart"

Don't know if the bug I experienced is related directly to this bug, but I had a couple of situations that when I tried to call someone the phone just hangs, no dial tone, just hangs. Other time I have closed the dialler and the call stayed active and I couldn't close the call when I have

[Bug 1532607] Re: Phone not usable while a call comes in - followed by "restart"

I'm using nexus 4. After installing OTA 9 my phone rebooted for installation but after successful installation. It just keeps on a a reboot loop shows ubuntu dotted booting logo then reboots again. So, I've to use volume up + power button to turn on and from the recovery menu i did 'wipe cache'.

[Bug 1532607] Re: Phone not usable while a call comes in - followed by "restart"

Until the moment I did not have this bug, at least with phone calls, because I have those reboots when I receive SMS. In OTA-8.5, the phone was great, no reboots, everything worked as expected. My phone is the E4.5 -- You received this bug notification because you are a member of Ubuntu Bugs,

[Bug 1532607] Re: Phone not usable while a call comes in - followed by "restart"

also happens sometimes when I'm in a call and briefly turn the screen on to check the time -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1532607 Title: Phone not usable while a call comes in -

[Bug 1532607] Re: Phone not usable while a call comes in - followed by "restart"

i have exactly the same problem and sometimes during a call the phone will just reset back to the ubuntu loading screen and cut the call and has once had the phone call still running but usually just cuts the call its been doing that for over a month id say maybe 2-3 months? -- You received

[Bug 1532607] Re: Phone not usable while a call comes in - followed by "restart"

OK, we've made a point release of mir 0.19.1 and unity-system-compositor 0.4.1 which are now in the stable overlay. Which means will be built into the next image and available on the rc-proposed channel. Also, this should make it into the OTA9.5 release. If you update and know you are on these

[Bug 1532607] Re: Phone not usable while a call comes in - followed by "restart"

The exceptions in comment #6 is bug 1506358, where the client dies unexpectedly but the server keeps running (and remember Unity8 is a client as well as a server). If that's the only issue then this is a duplicate of that. But it may not be the only issue. -- You received this bug notification

[Bug 1532607] Re: Phone not usable while a call comes in - followed by "restart"

We're needing more data on this bug, and we're going to eventually land the MP's to improve some reporting. But this bug is critical, and we'd like to get information as soon as possible. _Only_ if you are willing to risk not getting autoupdates (and have to flash your phone in future) - you can

[Bug 1532607] Re: Phone not usable while a call comes in - followed by "restart"

Status changed to 'Confirmed' because the bug affects multiple users. ** Changed in: unity-system-compositor (Ubuntu) Status: New => Confirmed -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu.

[Bug 1532607] Re: Phone not usable while a call comes in - followed by "restart"

Agreed, this is the behaviour I'd expect lp:1528384 to exhibit. Occum's razor suggests we don't needlessly look for another explanation. -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1532607 Title:

[Bug 1532607] Re: Phone not usable while a call comes in - followed by "restart"

>From the comment of Olivier on bug 1528384 could it be the due to the same crash? -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1532607 Title: Phone not usable while a call comes in - followed by

[Bug 1532607] Re: Phone not usable while a call comes in - followed by "restart"

Comment #7 & #13 in this bug claiming "no crash files" would seem to suggest they're different, but sometimes people miss them. And I do agree the description from Olivier sure sounds the same as this. -- You received this bug notification because you are a member of Ubuntu Bugs, which is

[Bug 1532607] Re: Phone not usable while a call comes in - followed by "restart"

After re-reading this thread it sounds like a) a bug specifically in the proximity sensor/blanking logic...like in some situation it's getting locked to blank b) it sounds like as part of this, u-s-c (possibly unity8) is restarting as a result -- You received this bug notification because you

[Bug 1532607] Re: Phone not usable while a call comes in - followed by "restart"

The logs in comment #6 are a normal reaction that unity8 would have if USC crashed. So I'd guess from what's gathered here that we should be looking for USC logs instead of unity8 ones. -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu.

[Bug 1532607] Re: Phone not usable while a call comes in - followed by "restart"

** Changed in: mir Importance: Undecided => Critical ** Changed in: mir (Ubuntu) Importance: Undecided => Critical ** Changed in: qtmir (Ubuntu) Importance: Undecided => Critical ** Also affects: unity-system-compositor (Ubuntu) Importance: Undecided Status: New ** Changed

[Bug 1532607] Re: Phone not usable while a call comes in - followed by "restart"

** No longer affects: qtmir (Ubuntu) -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1532607 Title: Phone not usable while a call comes in - followed by "restart" To manage notifications about this

[Bug 1532607] Re: Phone not usable while a call comes in - followed by "restart"

lightdm / u-s-c logs ** Attachment added: "lightdm.zip" https://bugs.launchpad.net/canonical-devices-system-image/+bug/1532607/+attachment/4553659/+files/lightdm.zip -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu.

[Bug 1532607] Re: Phone not usable while a call comes in - followed by "restart"

Status changed to 'Confirmed' because the bug affects multiple users. ** Changed in: qtmir (Ubuntu) Status: New => Confirmed -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1532607 Title:

[Bug 1532607] Re: Phone not usable while a call comes in - followed by "restart"

Status changed to 'Confirmed' because the bug affects multiple users. ** Changed in: mir (Ubuntu) Status: New => Confirmed -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1532607 Title: Phone

[Bug 1532607] Re: Phone not usable while a call comes in - followed by "restart"

Same issue with my BQ E5 - Phone rings - I take it up from the pocket or table - Black screen and not waking up if I press the power button. - Keeps ringing - The screen wakes up 1-3 minuts after and is again usable. - No recent or missed call are registeret Build number: 229 -- You received

[Bug 1532607] Re: Phone not usable while a call comes in - followed by "restart"

I have seen a similar symptom twice in the past 4 days In both cases a new SMS followed an exchange of SMS's within the previous minute. I hear the notification, phone is in pocket so proximity will be enabled, take phone out and it stays black, pressing power does not turn on the screen, then the

[Bug 1532607] Re: Phone not usable while a call comes in - followed by "restart"

Forgot log files syslog text: Jan 20 10:51:58 ubuntu-phablet kernel: [ 6749.701233]init: lightdm main process (1678) terminated with status 1 Jan 20 10:51:58 ubuntu-phablet kernel: [ 6749.701292]init: lightdm main process ended, respawning ** Attachment added: "unity8.log.1"

[Bug 1532607] Re: Phone not usable while a call comes in - followed by "restart"

** Changed in: canonical-devices-system-image Milestone: ww08-2016 => ww04-2016 -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1532607 Title: Phone not usable while a call comes in - followed by

[Bug 1532607] Re: Phone not usable while a call comes in - followed by "restart"

@kevin gunn To be honest, I can not guarantee what the screen was when I wanted to take the incoming call. Since the phone was in my pocket I might have pushed something, may the screen be on or off. When I had the phone in my hand the screen was black (this is what I meant with "screen

[Bug 1532607] Re: Phone not usable while a call comes in - followed by "restart"

@Jean-Baptiste: I have checked the directory /var/crash/. There is no file from this time interval. Uranicus -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1532607 Title: Phone not usable while a

[Bug 1532607] Re: Phone not usable while a call comes in - followed by "restart"

** Also affects: mir Importance: Undecided Status: New ** Also affects: mir (Ubuntu) Importance: Undecided Status: New -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1532607

[Bug 1532607] Re: Phone not usable while a call comes in - followed by "restart"

Thanks for the logs. /var/log/syslog, /home/phablet/.cache/upstart and /var/crash are usually good place to start gathering information. >From syslog lightdm restarted Jan 10 13:31:17 ubuntu-phablet kernel: [62846.465084]init: lightdm main process (1966) terminated with status 1 Jan 10 13:31:17

[Bug 1532607] Re: Phone not usable while a call comes in - followed by "restart"

@Uranicus >From your original report, can I ask when you described this... >Someone called me and I wanted to take the call on the phone >(nothing attached to the phone). The screen was locked and >I pressed the power button to unlock the screen. The phone did >not react on any pushed buttons.