[Bug 1532607] Re: Phone not usable while a call comes in - followed by "restart"

2016-03-31 Thread Pat McGowan
** Changed in: canonical-devices-system-image
   Status: Fix Committed => Fix Released

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[Bug 1532607] Re: Phone not usable while a call comes in - followed by "restart"

2016-02-23 Thread Alan Griffiths
** Changed in: mir
   Status: Fix Committed => Fix Released

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[Bug 1532607] Re: Phone not usable while a call comes in - followed by "restart"

2016-02-18 Thread Pat McGowan
** Changed in: canonical-devices-system-image
Milestone: ww04-2016 => 9.1

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[Bug 1532607] Re: Phone not usable while a call comes in - followed by "restart"

2016-02-14 Thread Daniel van Vugt
** No longer affects: mir/0.20

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[Bug 1532607] Re: Phone not usable while a call comes in - followed by "restart"

2016-02-14 Thread Daniel van Vugt
Uranicus:

You did a great job with your detailed bug report. There's nothing to
improve. Thanks.

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[Bug 1532607] Re: Phone not usable while a call comes in - followed by "restart"

2016-02-13 Thread Uranicus
Dear developers!

Thanks for the great work done to fix this issue!

Seeing that this bug (maybe also the reporting of it?) has caused some
troubles I would appreciate a feedback what needs to be improved in the
future bug reporting to get directly to the point where you can fix it.
If there is something to be improved please let me (and others) know
what we "users" can do different to ease your job.

Uranicus

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[Bug 1532607] Re: Phone not usable while a call comes in - followed by "restart"

2016-02-12 Thread kevin gunn
** Changed in: unity-system-compositor (Ubuntu)
   Status: Confirmed => Fix Released

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[Bug 1532607] Re: Phone not usable while a call comes in - followed by "restart"

2016-02-11 Thread Jean-Baptiste Lallement
** Changed in: canonical-devices-system-image
   Status: Confirmed => Fix Committed

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[Bug 1532607] Re: Phone not usable while a call comes in - followed by "restart"

2016-02-11 Thread Emanuele Antonio Faraone
** Changed in: mir (Ubuntu)
   Status: Confirmed => Fix Released

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[Bug 1532607] Re: Phone not usable while a call comes in - followed by "restart"

2016-02-11 Thread Daniel van Vugt
** Changed in: mir (Ubuntu)
   Status: Fix Released => Triaged

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[Bug 1532607] Re: Phone not usable while a call comes in - followed by "restart"

2016-02-11 Thread Daniel van Vugt
** Changed in: mir/0.19
   Status: Fix Committed => Fix Released

** Changed in: mir (Ubuntu)
   Status: Triaged => Fix Released

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[Bug 1532607] Re: Phone not usable while a call comes in - followed by "restart"

2016-02-10 Thread Alberto Aguirre
@Daniel,

The OP also reports a "restart", whose description match what would
happen if USC restarts... so we are going by our suspicion that it's
related to the failure to start the compositor threads. The error logs
in unity8 (USC's client) are irrelevant in that case.

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[Bug 1532607] Re: Phone not usable while a call comes in - followed by "restart"

2016-02-10 Thread Alberto Aguirre
** Branch linked: lp:mir/0.19

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[Bug 1532607] Re: Phone not usable while a call comes in - followed by "restart"

2016-02-10 Thread kevin gunn
just following up, very good anecdotal evidence testing from pat who
consistently could repro this bug that the mir0.19.2 branch corrects
this issue. Silo under test now. thanks for everyone's help.

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[Bug 1532607] Re: Phone not usable while a call comes in - followed by "restart"

2016-02-10 Thread Pat McGowan
I reproduced this again with an incoming text on mx4,  and we checked
the stack trace in http://pastebin.ubuntu.com/15009225/

Using silo 64 I am unable to trigger the symptom

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[Bug 1532607] Re: Phone not usable while a call comes in - followed by "restart"

2016-02-10 Thread Daniel van Vugt
** Branch unlinked: lp:mir/0.19

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[Bug 1532607] Re: Phone not usable while a call comes in - followed by "restart"

2016-02-10 Thread Alberto Aguirre
** Changed in: mir/0.19
   Status: New => Fix Committed

** Changed in: mir/0.20
   Status: New => Fix Committed

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[Bug 1532607] Re: Phone not usable while a call comes in - followed by "restart"

2016-02-10 Thread Daniel van Vugt
I'm happy to let this become another confused bug and it get closed. We
have plenty of those and it's an unavoidable consequence of Launchpad's
awesome openness. Managing popular bugs is often like herding cats.

There is however still absolute proof here that the original reporter
hit bug 1506358 at 13:31 on 10 January, exactly when he described. Yes,
there is a possibility the two bugs are related, however they will need
to be kept separate now. Because bug 1506358 is known to occur on a
simple Mir server that itself is not restarting or faulty.

So if anyone continues to see:
  std::exception::what: disconnected: no new buffers
please discuss that in bug 1506358 instead.

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Re: [Bug 1532607] Re: Phone not usable while a call comes in - followed by "restart"

2016-02-09 Thread Uranicus
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[Bug 1532607] Re: Phone not usable while a call comes in - followed by "restart"

2016-02-09 Thread Alberto Aguirre
** Changed in: mir
Milestone: None => 0.19.2

** Also affects: mir/0.20
   Importance: Critical
   Status: New

** Also affects: mir/0.19
   Importance: Undecided
   Status: New

** Changed in: mir/0.20
Milestone: 0.19.2 => 0.20.0

** Changed in: mir/0.19
Milestone: None => 0.19.2

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[Bug 1532607] Re: Phone not usable while a call comes in - followed by "restart"

2016-02-09 Thread Daniel van Vugt
** Changed in: mir/0.19
   Status: New => Fix Committed

** Changed in: mir/0.19
   Importance: Undecided => Critical

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[Bug 1532607] Re: Phone not usable while a call comes in - followed by "restart"

2016-02-09 Thread Daniel van Vugt
Don't yet claim any fix committed. It was only mentioned in the 0.19.2
changelog and I suspect that's incorrect.

** Changed in: mir/0.19
   Status: Fix Committed => New

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[Bug 1532607] Re: Phone not usable while a call comes in - followed by "restart"

2016-02-08 Thread Daniel van Vugt
*** This bug is a duplicate of bug 1506358 ***
https://bugs.launchpad.net/bugs/1506358

BTW, you won't get a crash report either. Because although it starts out
as a serious-sounding C++ exception, libmirclient converts that into a
SIGHUP for consumption by C clients. And SIGHUP's default action is to
terminate without dumping core.

Normally SIGHUP is the right answer, because most such exceptions are
just "the server disconnected us or died". So we do want the client to
die (or catch the signal), and to not bother us with a core dump.

However bug 1506358 is a special unusual case where Mir has accidentally
mapped a serious exception indicating a programming error into a non-
serious SIGHUP. We need to learn to tell the difference between "normal"
(server died and disconnected) and abnormal (server's still running but
libmirclient is broken) exceptions...

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[Bug 1532607] Re: Phone not usable while a call comes in - followed by "restart"

2016-02-08 Thread Daniel van Vugt
*** This bug is a duplicate of bug 1506358 ***
https://bugs.launchpad.net/bugs/1506358

unity-system-compositor.log is not from the original reporter of the
bug. So likely a separate issue.

As always, we should ignore "me too"'s on the bug and focus on what the
original reporter has provided. Any "me too" attachments are usually
different bugs that will lead you down the wrong path.

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[Bug 1532607] Re: Phone not usable while a call comes in - followed by "restart"

2016-02-08 Thread Daniel van Vugt
*** This bug is a duplicate of bug 1506358 ***
https://bugs.launchpad.net/bugs/1506358

Oops, my memory failed me. We don't use SIGHUP there. Instead
mir_buffer_stream_api.cpp simply catches, logs and then ignores all
exceptions. That's probably worse.

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[Bug 1532607] Re: Phone not usable while a call comes in - followed by "restart"

2016-02-08 Thread Alexandros Frantzis
*** This bug is a duplicate of bug 1506358 ***
https://bugs.launchpad.net/bugs/1506358

The core problem here is that USC crashes with "Compositor thread failed
to start" (see unity-system-compositor.log.old), not that libmirclient
throws (because the server crashed, in this case).  I think this bug
should be kept separate from bug #1506358.

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[Bug 1532607] Re: Phone not usable while a call comes in - followed by "restart"

2016-02-08 Thread Daniel van Vugt
I don't think treating this separately to bug 1506358 will be helpful.

Firstly, there is proof in comment #40 that the original reporter hit
bug 1506358 at 13:31:08 on 10 January. Assuming Uranicus is 1 hour ahead
of UTC...

Secondly, if you look in bug 1506358 you'll find I mentioned that when
it occurs (client crashes) the server is unaffected and keeps running.
In the case of this bug where unity8 is the client, unity-system-
compositor is the server. So if unity-system-compositor has issues at
all it's likely unrelated to bug 1506358. And the bug most provably
related to this one is bug 1506358.

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[Bug 1532607] Re: Phone not usable while a call comes in - followed by "restart"

2016-02-08 Thread kevin gunn
deduplicating for the moment, discussing with alf not convinced we
should dupe quite yet

** This bug is no longer a duplicate of bug 1506358
   libmirclient gives up and exits prematurely with "std::exception::what: 
disconnected: no new buffers" via ExchangeSemantics::submit()

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[Bug 1532607] Re: Phone not usable while a call comes in - followed by "restart"

2016-02-08 Thread Wilson
I've got a similar issue and is definitely related to the proximity
sensor:  when the telephone app is down but there's a call active and I
want to tap the green stripe to go back to the call the screen starts to
blink and the phone ceased to respond until it perform a "fake reboot"
(no pin needed). It happens almost every time I put the phone near my
cheek ant next try to change the audio mode.

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[Bug 1532607] Re: Phone not usable while a call comes in - followed by "restart"

2016-02-07 Thread Daniel van Vugt
*** This bug is a duplicate of bug 1506358 ***
https://bugs.launchpad.net/bugs/1506358

Going back to the reporter Uranicus' original description, he says he
noticed the issue at "January, 10th at approx. 13:30 h".

And his unit8.log.3.gz contains:

[1452429068.248925]  mircommon: Caught exception at Mir/EGL driver 
boundary (in queueBuffer): 
/build/mir-4B0JBP/mir-0.18.0+15.04.20151216.1/src/client/buffer_stream.cpp(169):
 Throw in function virtual MirWaitHandle* 
{anonymous}::ExchangeSemantics::submit(const std::function&, 
mir::geometry::Size, MirPixelFormat, int)
Dynamic exception type: 
N5boost16exception_detail10clone_implINS0_19error_info_injectorISt13runtime_error
std::exception::what: disconnected: no new buffers

whose time stamp translates to:

$ env TZ='Europe/Paris' date -d @1452429068
Sun Jan 10 13:31:08 CET 2016

Assuming Uranicus is in Western Europe, that must be the error. So this
bug becomes a duplicate of bug 1506358, which has the added bonus of
almost having a nice reproducible test case (needs work still).

** This bug has been marked a duplicate of bug 1506358
   libmirclient gives up and exits prematurely with "std::exception::what: 
disconnected: no new buffers" via ExchangeSemantics::submit()

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[Bug 1532607] Re: Phone not usable while a call comes in - followed by "restart"

2016-02-07 Thread Pat McGowan
** Attachment added: "unity-system-compositor.log.old"
   
https://bugs.launchpad.net/canonical-devices-system-image/+bug/1532607/+attachment/4566094/+files/unity-system-compositor.log.old

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[Bug 1532607] Re: Phone not usable while a call comes in - followed by "restart"

2016-02-07 Thread Pat McGowan
I managed to reproduce it once on E4.5 running ota 9
I made 6 calls and on the 6th it failed as described, kept ringing and  u-s-c 
crashed

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[Bug 1532607] Re: Phone not usable while a call comes in - followed by "restart"

2016-02-07 Thread Pat McGowan
** Attachment added: "_usr_sbin_unity-system-compositor.0.crash"
   
https://bugs.launchpad.net/canonical-devices-system-image/+bug/1532607/+attachment/4566093/+files/_usr_sbin_unity-system-compositor.0.crash

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[Bug 1532607] Re: Phone not usable while a call comes in - followed by "restart"

2016-02-07 Thread Pat McGowan
To add to the steps, the screen was off, phone was face down to engage the 
proximity sensor.  
When the call came in I touched the screen before lifting it, but not sure that 
was necessary as it hasn't reproduced again.
The device was plugged into usb the entire time o not suspended.

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[Bug 1532607] Re: Phone not usable while a call comes in - followed by "restart"

2016-02-07 Thread Pat McGowan
** Attachment added: "unity-system-compositor.log"
   
https://bugs.launchpad.net/canonical-devices-system-image/+bug/1532607/+attachment/4566095/+files/unity-system-compositor.log

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[Bug 1532607] Re: Phone not usable while a call comes in - followed by "restart"

2016-02-07 Thread Pat McGowan
On the E4.5 the phone came back on its own after about a min, on the MX4
it did not recover and I did a hard power cycle. There is also no crash
file on the MX4.

Seems quite random when it will happen.  I got it on the second call,
then not again after 10 calls

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[Bug 1532607] Re: Phone not usable while a call comes in - followed by "restart"

2016-02-07 Thread Pat McGowan
** Attachment added: "unity-system-compositor.log"
   
https://bugs.launchpad.net/canonical-devices-system-image/+bug/1532607/+attachment/4566098/+files/unity-system-compositor.log

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[Bug 1532607] Re: Phone not usable while a call comes in - followed by "restart"

2016-02-07 Thread Pat McGowan
Reproduced on MX4 running rc-proposed r242
I am also touching the screen prior to picking it up and allowing the screen to 
come on, which may help trigger it.

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[Bug 1532607] Re: Phone not usable while a call comes in - followed by "restart"

2016-02-07 Thread Pat McGowan
** Attachment added: "unity-system-compositor.log.old"
   
https://bugs.launchpad.net/canonical-devices-system-image/+bug/1532607/+attachment/4566097/+files/unity-system-compositor.log.old

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[Bug 1532607] Re: Phone not usable while a call comes in - followed by "restart"

2016-02-07 Thread Nekhelesh Ramananthan
I also noticed a few things after the crash,

- the first being the proximity sensor which now behaves like the phone
is in a call and blanks the screen when your hands reach the top of the
phone during normal usage.

- Second being the call which is dropped is not recorded/listed in the
dialer app. I suppose this could be because dialer-app only adds call to
the history list after it is ended.

The crash triggers seems rather random. I have had it crash with just
one app running and also with several apps running. Can't find a
reliable way to reproduce it :/ Hopefully the unity-system-
compositor.log provided by pat should help. I will upload mine as well
in the next comment.

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[Bug 1532607] Re: Phone not usable while a call comes in - followed by "restart"

2016-02-07 Thread Stefan Mikulaj
Don't know if the bug I experienced is related directly to this bug, but I had 
a couple of situations that when I tried to call someone  the phone just hangs, 
no dial tone, just hangs. 
Other time  I have closed the dialler and the call stayed active and I couldn't 
close the call when I have reached the recipient voice mail.  When opening 
dialler again there was no option to end the ongoing call and call was still 
active in background . This is an  annoying bug and should be fixed ASAP. 
When we close the dialler then the call should be ended immediately, no 
exemption.

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[Bug 1532607] Re: Phone not usable while a call comes in - followed by "restart"

2016-02-07 Thread Rakesh Manandhar
I'm using nexus 4. After installing OTA 9 my phone rebooted for
installation but after successful installation. It just keeps on a a
reboot loop shows ubuntu dotted booting logo then reboots again. So,
I've to use volume up + power button to turn on and from the recovery
menu i did 'wipe cache'. Only then my phone successfully booted. There
are so many nice goodies in OTA 9 but some times while using phone it
shows ubuntu booting logo out of no where. since the update it had
happened 6 times. but for me it hasn't yet happened during the call.

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[Bug 1532607] Re: Phone not usable while a call comes in - followed by "restart"

2016-02-06 Thread Ivo Xavier
Until the moment I did not have this bug, at least with phone calls,
because I have those reboots when I receive SMS. In OTA-8.5, the phone
was great, no reboots, everything worked as expected. My phone is the
E4.5

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[Bug 1532607] Re: Phone not usable while a call comes in - followed by "restart"

2016-02-06 Thread Jelmer Prins
also happens sometimes when I'm in a call and briefly turn the screen on
to check the time

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[Bug 1532607] Re: Phone not usable while a call comes in - followed by "restart"

2016-02-06 Thread Wayne Ward
i have exactly the same problem and sometimes during a call the phone will just 
reset back to the ubuntu loading screen and cut the call and has once had the 
phone call still running but usually just cuts the call
its been doing that for over a month id say maybe 2-3 months?

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[Bug 1532607] Re: Phone not usable while a call comes in - followed by "restart"

2016-02-05 Thread kevin gunn
OK, we've made a point release of mir 0.19.1 and unity-system-compositor 0.4.1 
which are now in the stable overlay.
Which means will be built into the next image and available on the rc-proposed 
channel.
Also, this should make it into the OTA9.5 release.
If you update and know you are on these point releases and are someone who is 
seeing this bug occur, please attach your 
/var/log/lightdm/unity-system-compositor.log

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[Bug 1532607] Re: Phone not usable while a call comes in - followed by "restart"

2016-02-03 Thread Daniel van Vugt
The exceptions in comment #6 is bug 1506358, where the client dies
unexpectedly but the server keeps running (and remember Unity8 is a
client as well as a server).

If that's the only issue then this is a duplicate of that. But it may
not be the only issue.

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[Bug 1532607] Re: Phone not usable while a call comes in - followed by "restart"

2016-02-02 Thread kevin gunn
We're needing more data on this bug, and we're going to eventually land
the MP's to improve some reporting.

But this bug is critical, and we'd like to get information as soon as possible.
_Only_ if you are willing to risk not getting autoupdates (and have to flash 
your phone in future) - you can try the improved reporting for mir & 
unity-system-compositor by installing 
https://launchpad.net/~ci-train-ppa-service/+archive/ubuntu/landing-014
you'd need to be on OTA9.5 or latest rc-proposed image.

If you install this ci-train silo and experience this bug, we are highly
interested in the /var/log/lightdm/unity-system-compositor.log

I'll follow up once we land these reporting improvements in the image
and the silo is no longer needed.

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[Bug 1532607] Re: Phone not usable while a call comes in - followed by "restart"

2016-01-29 Thread Launchpad Bug Tracker
Status changed to 'Confirmed' because the bug affects multiple users.

** Changed in: unity-system-compositor (Ubuntu)
   Status: New => Confirmed

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[Bug 1532607] Re: Phone not usable while a call comes in - followed by "restart"

2016-01-26 Thread Alan Griffiths
Agreed, this is the behaviour I'd expect lp:1528384 to exhibit. Occum's
razor suggests we don't needlessly look for another explanation.

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[Bug 1532607] Re: Phone not usable while a call comes in - followed by "restart"

2016-01-25 Thread Jean-Baptiste Lallement
>From the comment of Olivier on bug 1528384 could it be the due to the
same crash?

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[Bug 1532607] Re: Phone not usable while a call comes in - followed by "restart"

2016-01-25 Thread kevin gunn
Comment #7 & #13 in this bug claiming "no crash files" would seem to suggest 
they're different, but sometimes people miss them.
And I do agree the description from Olivier sure sounds the same as this.

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[Bug 1532607] Re: Phone not usable while a call comes in - followed by "restart"

2016-01-22 Thread kevin gunn
After re-reading this thread it sounds like
a) a bug specifically in the proximity sensor/blanking logic...like in some 
situation it's getting locked to blank
b) it sounds like as part of this, u-s-c (possibly unity8) is restarting as a 
result

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[Bug 1532607] Re: Phone not usable while a call comes in - followed by "restart"

2016-01-20 Thread Kevin DuBois
The logs in comment #6 are a normal reaction that unity8 would have if
USC crashed. So I'd guess from what's gathered here that we should be
looking for USC logs instead of unity8 ones.

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[Bug 1532607] Re: Phone not usable while a call comes in - followed by "restart"

2016-01-20 Thread kevin gunn
** Changed in: mir
   Importance: Undecided => Critical

** Changed in: mir (Ubuntu)
   Importance: Undecided => Critical

** Changed in: qtmir (Ubuntu)
   Importance: Undecided => Critical

** Also affects: unity-system-compositor (Ubuntu)
   Importance: Undecided
   Status: New

** Changed in: unity-system-compositor (Ubuntu)
   Importance: Undecided => Critical

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[Bug 1532607] Re: Phone not usable while a call comes in - followed by "restart"

2016-01-20 Thread kevin gunn
** No longer affects: qtmir (Ubuntu)

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[Bug 1532607] Re: Phone not usable while a call comes in - followed by "restart"

2016-01-20 Thread Pat McGowan
lightdm / u-s-c logs

** Attachment added: "lightdm.zip"
   
https://bugs.launchpad.net/canonical-devices-system-image/+bug/1532607/+attachment/4553659/+files/lightdm.zip

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[Bug 1532607] Re: Phone not usable while a call comes in - followed by "restart"

2016-01-20 Thread Launchpad Bug Tracker
Status changed to 'Confirmed' because the bug affects multiple users.

** Changed in: qtmir (Ubuntu)
   Status: New => Confirmed

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[Bug 1532607] Re: Phone not usable while a call comes in - followed by "restart"

2016-01-20 Thread Launchpad Bug Tracker
Status changed to 'Confirmed' because the bug affects multiple users.

** Changed in: mir (Ubuntu)
   Status: New => Confirmed

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[Bug 1532607] Re: Phone not usable while a call comes in - followed by "restart"

2016-01-20 Thread Pcpnielsen
Same issue with my BQ E5

- Phone rings
- I take it up from the pocket or table
- Black screen and not waking up if I press the power button.
- Keeps ringing
- The screen wakes up 1-3 minuts after and is again usable.
- No recent or missed call are registeret

Build number: 229

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[Bug 1532607] Re: Phone not usable while a call comes in - followed by "restart"

2016-01-20 Thread Pat McGowan
I have seen a similar symptom twice in the past 4 days In both cases a
new SMS followed an exchange of SMS's within the previous minute. I hear
the notification, phone is in pocket so proximity will be enabled, take
phone out and it stays black, pressing power does not turn on the
screen, then the UI restarts.

There were not crash files.

I see the same Mir exception in the unity log as noted in comment 6

** Attachment added: "unity8.log.1"
   
https://bugs.launchpad.net/canonical-devices-system-image/+bug/1532607/+attachment/4553335/+files/unity8.log.1

** Changed in: canonical-devices-system-image
   Status: Incomplete => Confirmed

** Changed in: canonical-devices-system-image
   Importance: High => Critical

** Changed in: canonical-devices-system-image
Milestone: None => ww08-2016

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[Bug 1532607] Re: Phone not usable while a call comes in - followed by "restart"

2016-01-20 Thread Pcpnielsen
Forgot log files

syslog text:
Jan 20 10:51:58 ubuntu-phablet kernel: [ 6749.701233]init: lightdm main process 
(1678) terminated with status 1
Jan 20 10:51:58 ubuntu-phablet kernel: [ 6749.701292]init: lightdm main process 
ended, respawning


** Attachment added: "unity8.log.1"
   
https://bugs.launchpad.net/canonical-devices-system-image/+bug/1532607/+attachment/4553337/+files/unity8.log.1

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[Bug 1532607] Re: Phone not usable while a call comes in - followed by "restart"

2016-01-20 Thread Pat McGowan
** Changed in: canonical-devices-system-image
Milestone: ww08-2016 => ww04-2016

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[Bug 1532607] Re: Phone not usable while a call comes in - followed by "restart"

2016-01-12 Thread Uranicus
@kevin gunn
To be honest, I can not guarantee what the screen was when I wanted to take the 
incoming call. Since the phone was in my pocket I might have pushed something, 
may the screen be on or off. When I had the phone in my hand the screen was 
black (this is what I meant with "screen locked"). 

Since the screen was off (black) and the phone was ringing, I wanted to
turn on the screen by pushing the power button, what I normally do to
turn on the screen. But nothing happened. The phone was continuously
ringing even though I pushed the power button. The screen was black
during this period of time.

The screen only came back (screen was on again) after approximately one
minute (this is what I meant with "During the next minute the phone was
blocked."). The screen was on again when the ubuntu start screen with
the dots appeared.

I hope this helps,

Uranicus

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Title:
  Phone not usable while a call comes in - followed by "restart"

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[Bug 1532607] Re: Phone not usable while a call comes in - followed by "restart"

2016-01-11 Thread Uranicus
@Jean-Baptiste:

I have checked the directory /var/crash/. There is no file from this
time interval.

Uranicus

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  Phone not usable while a call comes in - followed by "restart"

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[Bug 1532607] Re: Phone not usable while a call comes in - followed by "restart"

2016-01-11 Thread kevin gunn
** Also affects: mir
   Importance: Undecided
   Status: New

** Also affects: mir (Ubuntu)
   Importance: Undecided
   Status: New

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  Phone not usable while a call comes in - followed by "restart"

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[Bug 1532607] Re: Phone not usable while a call comes in - followed by "restart"

2016-01-11 Thread Jean-Baptiste Lallement
Thanks for the logs. /var/log/syslog, /home/phablet/.cache/upstart and
/var/crash are usually good place to start gathering information.

>From syslog lightdm restarted 
Jan 10 13:31:17 ubuntu-phablet kernel: [62846.465084]init: lightdm main process 
(1966) terminated with status 1
Jan 10 13:31:17 ubuntu-phablet kernel: [62846.465143]init: lightdm main process 
ended, respawning


Which could be due to mir stopping according to this error unity.log.3.gz 
[1452429068.600713]  mircommon: Caught exception at Mir/EGL driver 
boundary (in queueBuffer): 
/build/mir-4B0JBP/mir-0.18.0+15.04.20151216.1/src/client/buffer_stream.cpp(169):
 Throw in function virtual MirWaitHandle* 
{anonymous}::ExchangeSemantics::submit(const std::function&, 
mir::geometry::Size, MirPixelFormat, int)
Dynamic exception type: 
N5boost16exception_detail10clone_implINS0_19error_info_injectorISt13runtime_error
std::exception::what: disconnected: no new buffers

[1452429068.629109]  mircommon: Caught exception at Mir/EGL driver 
boundary (in queueBuffer): 
/build/mir-4B0JBP/mir-0.18.0+15.04.20151216.1/src/client/buffer_stream.cpp(169):
 Throw in function virtual MirWaitHandle* 
{anonymous}::ExchangeSemantics::submit(const std::function&, 
mir::geometry::Size, MirPixelFormat, int)
Dynamic exception type: 
N5boost16exception_detail10clone_implINS0_19error_info_injectorISt13runtime_error
std::exception::what: disconnected: no new buffers

[1452429068.662103]  mircommon: Caught exception at Mir/EGL driver 
boundary (in queueBuffer): 
/build/mir-4B0JBP/mir-0.18.0+15.04.20151216.1/src/client/buffer_stream.cpp(169):
 Throw in function virtual MirWaitHandle* 
{anonymous}::ExchangeSemantics::submit(const std::function&, 
mir::geometry::Size, MirPixelFormat, int)
Dynamic exception type: 
N5boost16exception_detail10clone_implINS0_19error_info_injectorISt13runtime_error
std::exception::what: disconnected: no new buffers

qtmir.mir: SessionListener::stopping - this= SessionListener(0xb191eed4) 
session= 0xae201d54
[1452429068.693550]  mircommon: Caught exception at Mir/EGL driver 
boundary (in queueBuffer): 
/build/mir-4B0JBP/mir-0.18.0+15.04.20151216.1/src/client/buffer_stream.cpp(169):
 Throw in function virtual MirWaitHandle* 
{anonymous}::ExchangeSemantics::submit(const std::function&, 
mir::geometry::Size, MirPixelFormat, int)
Dynamic exception type: 
N5boost16exception_detail10clone_implINS0_19error_info_injectorISt13runtime_error
std::exception::what: disconnected: no new buffers

Signal caught by Mir, stopping Mir server..

@Uranicus, is there any crash file from the date of the incident in
/var/crash?

Thanks.

** Also affects: qtmir (Ubuntu)
   Importance: Undecided
   Status: New

** Changed in: canonical-devices-system-image
   Importance: Undecided => High

** Changed in: canonical-devices-system-image
 Assignee: (unassigned) => kevin gunn (kgunn72)

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  Phone not usable while a call comes in - followed by "restart"

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[Bug 1532607] Re: Phone not usable while a call comes in - followed by "restart"

2016-01-11 Thread kevin gunn
@Uranicus
>From your original report, can I ask when you described this...

>Someone called me and I wanted to take the call on the phone 
>(nothing attached to the phone). The screen was locked and 
>I pressed the power button to unlock the screen. The phone did 
>not react on any pushed buttons. The phone continued ringing 
>but I was not able to do anything with the phone during this time.

What was on the screen when you "wanted to take the call"? was the incoming 
call screen displayed? or was the screen not on?
What exactly do you mean by "screen was locked"?
I'm a little confused b/c hitting the power button during an incoming call 
will/should terminate the incoming call and turn the screen off (if it is on).

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  Phone not usable while a call comes in - followed by "restart"

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