[Bug 1574670] Re: ubuntu-support-status returns inaccurate information

2019-08-20 Thread Steve Dodd
Just found this, still very confused .. is "Supported:" in universe
still updated/meaningful? Apparently I have 123 unsupported packages on
bionic, including things like apcupsd, iftop, fatrace, distcc, systemd-
container ..? Hard to get a grasp on current support policies.

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[Bug 1574670] Re: ubuntu-support-status returns inaccurate information

2018-02-12 Thread Launchpad Bug Tracker
This bug was fixed in the package update-manager - 1:0.196.25

---
update-manager (1:0.196.25) trusty; urgency=medium

  [ Steve Langasek ]
  * ubuntu-support-status: instead of checking the Release timestamp in
the releases file for every single package on the system, get the
release date from distro-info-data because it will always be the same.
This speeds up the script by > 50% in testing.

  [ Marc Deslauriers ]
  * ubuntu-support-status: use component to differentiate packages
supported by the community and packages supported by Canonical,
override the Supported tag for main and restricted to work around the
inaccurate Packages files, hardcode the release date since
distro-info-date isn't installed by default in Trusty. (LP: #1574670)

 -- Marc Deslauriers   Fri, 02 Feb 2018
09:03:31 -0500

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[Bug 1574670] Re: ubuntu-support-status returns inaccurate information

2018-02-12 Thread Launchpad Bug Tracker
This bug was fixed in the package update-manager - 1:16.04.11

---
update-manager (1:16.04.11) xenial; urgency=medium

  [ Steve Langasek ]
  * ubuntu-support-status: instead of checking the Release timestamp in
the releases file for every single package on the system, get the
release date from distro-info-data because it will always be the same.
This speeds up the script by > 50% in testing.

  [ Marc Deslauriers ]
  * ubuntu-support-status: use component to differentiate packages
supported by the community and packages supported by Canonical, and
override the Supported tag for main and restricted to work around the
inaccurate Packages files. (LP: #1574670)

 -- Marc Deslauriers   Fri, 02 Feb 2018
09:02:45 -0500

** Changed in: update-manager (Ubuntu Xenial)
   Status: Fix Committed => Fix Released

** Changed in: update-manager (Ubuntu Trusty)
   Status: Fix Committed => Fix Released

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[Bug 1574670] Re: ubuntu-support-status returns inaccurate information

2018-02-12 Thread Launchpad Bug Tracker
This bug was fixed in the package update-manager - 1:17.10.13

---
update-manager (1:17.10.13) artful; urgency=medium

  * ubuntu-support-status: use component to differentiate packages
supported by the community and packages supported by Canonical.
(LP: #1574670)

 -- Marc Deslauriers   Fri, 02 Feb 2018
09:01:11 -0500

** Changed in: update-manager (Ubuntu Artful)
   Status: Fix Committed => Fix Released

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[Bug 1574670] Re: ubuntu-support-status returns inaccurate information

2018-02-09 Thread Marc Deslauriers
I have tested these updates on all releases, trusty, xenial, and artful.
ubuntu-support-status now returns accurate information, and update-
manager still works.

** Tags removed: verification-needed verification-needed-artful 
verification-needed-trusty verification-needed-xenial
** Tags added: verification-done verification-done-artful 
verification-done-trusty verification-done-xenial

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[Bug 1574670] Re: ubuntu-support-status returns inaccurate information

2018-02-05 Thread Brian Murray
Hello Marc, or anyone else affected,

Accepted update-manager into artful-proposed. The package will build now
and be available at https://launchpad.net/ubuntu/+source/update-
manager/1:17.10.13 in a few hours, and then in the -proposed repository.

Please help us by testing this new package.  See
https://wiki.ubuntu.com/Testing/EnableProposed for documentation on how
to enable and use -proposed.Your feedback will aid us getting this
update out to other Ubuntu users.

If this package fixes the bug for you, please add a comment to this bug,
mentioning the version of the package you tested and change the tag from
verification-needed-artful to verification-done-artful. If it does not
fix the bug for you, please add a comment stating that, and change the
tag to verification-failed-artful. In either case, without details of
your testing we will not be able to proceed.

Further information regarding the verification process can be found at
https://wiki.ubuntu.com/QATeam/PerformingSRUVerification .  Thank you in
advance!

** Changed in: update-manager (Ubuntu Artful)
   Status: In Progress => Fix Committed

** Tags added: verification-needed verification-needed-artful

** Changed in: update-manager (Ubuntu Xenial)
   Status: In Progress => Fix Committed

** Tags added: verification-needed-xenial

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[Bug 1574670] Re: ubuntu-support-status returns inaccurate information

2018-02-02 Thread Launchpad Bug Tracker
This bug was fixed in the package update-manager - 1:18.04.3

---
update-manager (1:18.04.3) bionic; urgency=medium

  * ubuntu-support-status: use component to differentiate packages
supported by the community and packages supported by Canonical.
(LP: #1574670)

 -- Marc Deslauriers   Fri, 02 Feb 2018
08:07:04 -0500

** Changed in: update-manager (Ubuntu)
   Status: Fix Committed => Fix Released

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[Bug 1574670] Re: ubuntu-support-status returns inaccurate information

2018-02-02 Thread Marc Deslauriers
Fix uploaded to bionic.
Uploaded packages to stable releases for sponsoring by the SRU team.

** Description changed:

+ [Impact]
+ 
  ubuntu-support-status returns inaccurate and misleading information.
  
  It uses the Supported field in the Packages file which hasn't been used
  or updated since Ubuntu 10.04 LTS and earlier releases when we had a 3
  year/5 year support split between desktop and server. (See
  https://wiki.ubuntu.com/SecurityTeam/FAQ#Official%20Support)
  
  It also uses the term "unsupported" instead of "community-supported"
  which doesn't accurately portray the status of universe packages.
  
- This tool should be rewritten to return more accurate results, or simply
- removed completely.
+ [Test Case]
+ 
+ After updating, ubuntu-support-status should return accurate
+ information, and list which packages are community-supported and which
+ are Canonical-supported. Here is an example from Xenial:
+ 
+ Before:
+ 
+ You have 1710 packages (98.8%) supported until April 2021 (5y)
+ You have 4 packages (0.2%) supported until April 2019 (3y)
+ You have 11 packages (0.6%) supported until February 2023 (5y)
+ 
+ You have 0 packages (0.0%) that can not/no longer be downloaded
+ You have 5 packages (0.3%) that are unsupported
+ 
+ After:
+ 
+ You have 1722 packages (99.5%) supported until April 2021 (Canonical - 5y)
+ You have 4 packages (0.2%) supported until April 2019 (Community - 3y)
+ 
+ You have 0 packages (0.0%) that can not/no longer be downloaded
+ You have 4 packages (0.2%) that are unsupported
+ 
+ 
+ [Regression Potential]
+ 
+ The changes are limited to the ubuntu-support-status tool, so in case of
+ breakage, only the results of that tool would be either inaccurate, or
+ the tool would not run at all.

** Changed in: update-manager (Ubuntu)
   Status: Confirmed => Fix Committed

** Changed in: update-manager (Ubuntu Trusty)
   Status: Confirmed => In Progress

** Changed in: update-manager (Ubuntu Xenial)
   Status: Confirmed => In Progress

** Changed in: update-manager (Ubuntu Artful)
   Status: Confirmed => In Progress

** Changed in: update-manager (Ubuntu Artful)
 Assignee: Adam Conrad (adconrad) => Marc Deslauriers (mdeslaur)

** Changed in: update-manager (Ubuntu)
 Assignee: Adam Conrad (adconrad) => Marc Deslauriers (mdeslaur)

** Changed in: update-manager (Ubuntu Trusty)
 Assignee: (unassigned) => Marc Deslauriers (mdeslaur)

** Changed in: update-manager (Ubuntu Xenial)
 Assignee: (unassigned) => Marc Deslauriers (mdeslaur)

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[Bug 1574670] Re: ubuntu-support-status returns inaccurate information

2017-12-13 Thread Marc Deslauriers
I'm only overriding the archive Supported tags in trusty and xenial. I
was told we couldn't regenerate the release pocket to fix it.

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[Bug 1574670] Re: ubuntu-support-status returns inaccurate information

2017-12-13 Thread Brian Murray
This looks fine to me but I thought our intent was to fix it in the
archive. I'll bring this up with the Foundations team tomorrow.

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[Bug 1574670] Re: ubuntu-support-status returns inaccurate information

2017-12-06 Thread Ubuntu Foundations Team Bug Bot
** Tags added: patch

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[Bug 1574670] Re: ubuntu-support-status returns inaccurate information

2017-12-06 Thread Marc Deslauriers
(need to s/supported_by_who/supported_by_whom/ or supported_by in final
version of fix) (Thanks ratliff!)

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[Bug 1574670] Re: ubuntu-support-status returns inaccurate information

2017-12-06 Thread Marc Deslauriers
** Patch added: "proposed xenial debdiff"
   
https://bugs.launchpad.net/ubuntu/+source/update-manager/+bug/1574670/+attachment/5019366/+files/update-manager_16.04.11.debdiff

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[Bug 1574670] Re: ubuntu-support-status returns inaccurate information

2017-12-06 Thread Marc Deslauriers
** Patch added: "proposed trusty debdiff"
   
https://bugs.launchpad.net/ubuntu/+source/update-manager/+bug/1574670/+attachment/5019367/+files/update-manager_0.196.25.debdiff

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[Bug 1574670] Re: ubuntu-support-status returns inaccurate information

2017-12-06 Thread Marc Deslauriers
** Patch added: "proposed artful debdiff"
   
https://bugs.launchpad.net/ubuntu/+source/update-manager/+bug/1574670/+attachment/5019364/+files/update-manager_17.10.12.debdiff

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[Bug 1574670] Re: ubuntu-support-status returns inaccurate information

2017-12-06 Thread Marc Deslauriers
** Patch added: "proposed bionic debdiff"
   
https://bugs.launchpad.net/ubuntu/+source/update-manager/+bug/1574670/+attachment/5019363/+files/update-manager_18.04.1.debdiff

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  ubuntu-support-status returns inaccurate information

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[Bug 1574670] Re: ubuntu-support-status returns inaccurate information

2017-12-06 Thread Marc Deslauriers
** Patch added: "proposed zesty debdiff"
   
https://bugs.launchpad.net/ubuntu/+source/update-manager/+bug/1574670/+attachment/5019365/+files/update-manager_17.04.9.debdiff

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[Bug 1574670] Re: ubuntu-support-status returns inaccurate information

2017-09-29 Thread Francis Ginther
** Tags added: id-5995b3994d7b93bc9b37fad9

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[Bug 1574670] Re: ubuntu-support-status returns inaccurate information

2017-09-11 Thread Brian Murray
** Changed in: update-manager (Ubuntu Artful)
 Assignee: (unassigned) => Brian Murray (brian-murray)

** Changed in: update-manager (Ubuntu Artful)
 Assignee: Brian Murray (brian-murray) => Adam Conrad (adconrad)

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[Bug 1574670] Re: ubuntu-support-status returns inaccurate information

2017-08-24 Thread Steve Langasek
** Also affects: update-manager (Ubuntu Artful)
   Importance: High
   Status: Confirmed

** Tags removed: rls-aa-incoming

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[Bug 1574670] Re: ubuntu-support-status returns inaccurate information

2017-08-17 Thread Steve Langasek
** Changed in: update-manager (Ubuntu)
   Importance: Undecided => High

** Changed in: update-manager (Ubuntu Yakkety)
   Status: Confirmed => Won't Fix

** Changed in: update-manager (Ubuntu Wily)
   Status: Confirmed => Won't Fix

** Changed in: update-manager (Ubuntu Precise)
   Status: Confirmed => Won't Fix

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[Bug 1574670] Re: ubuntu-support-status returns inaccurate information

2017-08-16 Thread Achim Behrens
I marked the bugreports for packages affected by this on my system as 
duplicates:  
Bug #1710718
Bug #1710719
Bug #1710720
Bug #1710721

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[Bug 1574670] Re: ubuntu-support-status returns inaccurate information

2017-08-16 Thread Brian Murray
** Tags added: rls-aa-incoming

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[Bug 1574670] Re: ubuntu-support-status returns inaccurate information

2017-08-11 Thread Achim Behrens
The issue seems to be, that ubuntu-support-status reads the package
information about support timeframe and some maintainers get confused or
mix or forget to set the proper timeframe for the LTS releases to 5
years (for the main repo).

On a 16.04 machine it lists python-dbg as unsupported. the reason is its
set to 9month support:

> apt show python-dbg
Package: python-dbg
Version: 2.7.11-1
Priority: extra
Section: python
Source: python-defaults
Origin: Ubuntu
Maintainer: Ubuntu Developers 
Original-Maintainer: Matthias Klose 
Bugs: https://bugs.launchpad.net/ubuntu/+filebug
Installed-Size: 25,6 kB
Depends: python (= 2.7.11-1), libpython-dbg (= 2.7.11-1), python2.7-dbg (>= 
2.7.11-1~)
Homepage: http://www.python.org/
Supported: 9m
Download-Size: 1.252 B
APT-Sources: http://de.archive.ubuntu.com/ubuntu xenial/main amd64 Packages
Description: Debugversion des Python-Interpreters (Version 2.7)
 Dieser Python-Interpreter wurde mit --pydebug konfiguriert. Dynamisch
 ladbare Module sucht er zuerst in /usr/lib/python2.7/lib-dynload/debug.

So what is the correct path now? file bugs for every Package where the
maintainers set the Support timeframe to 9 months?

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[Bug 1574670] Re: ubuntu-support-status returns inaccurate information

2017-06-29 Thread Nish Aravamudan
** Changed in: update-manager (Ubuntu)
   Status: Fix Released => Confirmed

** Changed in: update-manager (Ubuntu Yakkety)
   Status: Fix Released => Confirmed

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[Bug 1574670] Re: ubuntu-support-status returns inaccurate information

2017-06-29 Thread Scott Moser
I just stumbled across this in bug 1701312.
I'd like to point out that the tool claims there are unsupported packages 
installed by default in our official Ubuntu Images (lxd or other) in the 
current LTS.  That seems to add to the gravity of the issue.


** Changed in: update-manager (Ubuntu Xenial)
   Importance: Undecided => High

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[Bug 1574670] Re: ubuntu-support-status returns inaccurate information

2017-06-14 Thread Moritz
>From a user perspective, ubuntu-support-status has not just been not
working, but has been providing false / misleading information across
the past two or three LTS releases. There is no hint on this fact
available anywhere but no this bug report. Plus (to my knowledge) there
is no other utility which provides reliable information on a systems'
support status.

As a user, this provides me with discomfort. Maybe, as a first step, it
would be good to SRU a patch which just suggests to take the utilities'
output with a grain of salt?

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[Bug 1574670] Re: ubuntu-support-status returns inaccurate information

2017-06-13 Thread Marc Deslauriers
I'm not sure the supported field for Yakkety is in fact correct...it
shows universe packages as being supported:

$ zgrep Supported: yakkety/universe/binary-amd64/Packages.gz | sort | uniq -c
 13 Supported: 9m

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[Bug 1574670] Re: ubuntu-support-status returns inaccurate information

2016-09-30 Thread Brian Murray
The supported field for Yakkety is correct, so I'm setting that task to
Fix Released.

bdmurray@bizarro:~$ zgrep Supported: 
/mnt/storage/archive-mirror/dists/yakkety/main/binary-amd64/Packages.gz  | sort 
| uniq -c
   7414 Supported: 9m
bdmurray@bizarro:~$ zgrep -c ^Package: 
/mnt/storage/archive-mirror/dists/yakkety/main/binary-amd64/Packages.gz
7414


** Changed in: update-manager (Ubuntu Yakkety)
   Status: Confirmed => Fix Released

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Title:
  ubuntu-support-status returns inaccurate information

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[Bug 1574670] Re: ubuntu-support-status returns inaccurate information

2016-06-15 Thread Thorsten Leemhuis
@Marc: You wrote "The output of the tool is therefore wrong."
Then it might be a good idea to update 
http://www.ubuntu.com/info/release-end-of-life, as that's a very prominent 
place that suggest to use this tool (to Quote: """[…]
This command will print the exact status of your system. 
$ ubuntu-support-status  """

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Title:
  ubuntu-support-status returns inaccurate information

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[Bug 1574670] Re: ubuntu-support-status returns inaccurate information

2016-04-27 Thread Pjotr12345
Thanks for the information about the progress. This matter has the
potential of generating a lot of unnecessary bad publicity (it already
did so in Germany), so hopefully you guys will be able to fix it
quickly :-)

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Title:
  ubuntu-support-status returns inaccurate information

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[Bug 1574670] Re: ubuntu-support-status returns inaccurate information

2016-04-27 Thread Marc Deslauriers
As described in the description of this bug, it uses the Supported field
in the Packages file which doesn't contain accurate information for now.
The output of the tool is therefore wrong.

We are looking into updating the Supported field for Ubuntu 16.04, and
releasing an updated ubuntu-support-status tool for earlier releases
that will return accurate information.

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[Bug 1574670] Re: ubuntu-support-status returns inaccurate information

2016-04-27 Thread Soul-Sing
@Marc:"Short answer: don't use ubuntu-support-status, it doesn't work."
Would you be so kind to elaborate this answer?

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[Bug 1574670] Re: ubuntu-support-status returns inaccurate information

2016-04-26 Thread Pjotr12345
Thanks for taking this matter up. Please provide a rewritten tool that
does give accurate information

This issue has already created worries on several Linux fora, as a consequence 
of this article in a reputable German IT magazine:
http://www.heise.de/ct/artikel/Ubuntu-LTS-Langzeitpflege-gibt-es-nur-fuer-das-Wichtigste-3179960.html

If German is not your strong point: the article accuses Ubuntu of
breaking its LTS promise, mainly on the basis of the output of ubuntu-
support-status.

It would help a lot to rebuild confidence in Ubuntu LTS support, if we
would have a rewritten tool that does give correct  information about
the support timespan for the installed packages in Ubuntu.

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