[Bug 1589889] Re: Bluetooth search gets nothing on Dell XPS 15 9550

2017-07-11 Thread Cruz Fernandez
Looks like nowadays you can download this firmware files from microsoft
site? (this can enable us to automate this installation somehow on
Ubuntu, AFAIK).

1. a Github site that generates this files 
https://github.com/winterheart/broadcom-bt-firmware
2. the Microsoft URL: 
http://www.catalog.update.microsoft.com/Search.aspx?q=Broadcom+bluetooth

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[Bug 1589889] Re: Bluetooth search gets nothing on Dell XPS 15 9550

2016-10-03 Thread ethan.hsieh
** Changed in: bluez (Ubuntu)
   Status: In Progress => Confirmed

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[Bug 1589889] Re: Bluetooth search gets nothing on Dell XPS 15 9550

2016-09-30 Thread ethan.hsieh
** Changed in: bluez (Ubuntu)
   Status: Confirmed => In Progress

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[Bug 1589889] Re: Bluetooth search gets nothing on Dell XPS 15 9550

2016-09-19 Thread Pascal Morin
@Ethan

4$ got the system (@home). He will send it to the office this week so
you can investigate the problem.

** Changed in: bluez (Ubuntu)
   Importance: Undecided => Medium

** Changed in: bluez (Ubuntu)
 Assignee: (unassigned) => ethan.hsieh (ethan.hsieh)

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[Bug 1589889] Re: Bluetooth search gets nothing on Dell XPS 15 9550

2016-07-08 Thread Cruz Fernandez
Updated firmware with latest one (version 481).

Same as last one, decompress it, and ensure the permissions are correct
on:

-rw-r--r-- 1 root root 54734 may 19 21:22 /lib/firmware/brcm/BCM-
0a5c-6410.hcd

When loaded you should see something this on 'dmesg' like:

[ 6828.577574] Bluetooth: hci0: BCM (001.001.005) build 0481

After more digging on how this works, looks like several broadcom chips
have similar problems to load this type of files (bug #1129865, bug
#1065400). According to a question in askubuntu (also best place of how
the procedure to produce this .hcd files)
http://askubuntu.com/questions/632336/bluetooth-broadcom-43142-isnt-
working-on-ubuntu , there are some legal problems that don't allow this
firmware files to be added to the Ubuntu installation

Thanks a lot to @bertusrex on
http://ubuntuforums.org/showthread.php?t=2317843=13514092#post13514092
for getting into windows and getting us the firmware file.

** Attachment added: "version 481 of firmware bluetooth"
   
https://bugs.launchpad.net/ubuntu/+source/bluez/+bug/1589889/+attachment/4697483/+files/BCM-0a5c-6410_481.zip

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[Bug 1589889] Re: Bluetooth search gets nothing on Dell XPS 15 9550

2016-06-15 Thread Cruz Fernandez
After even more digging, looks like the problem is with a parameter that
I suspect the tlp package (when using the computer without AC, on
battery-saving mode) and the command powertop --autotune are modifying:

Autosuspend for USB device BCM2045A0 [Broadcom Corp]

I've seen last message o my machine, but others have reported:

Autosuspend for USB device BCM920703 Bluetooth 4.1 [Broadcom Corp]

I think adding the file /lib/firmware/brcm/BCM-0a5c-6410.hcd fixes the
problem, but there might be other solutions (like not-installing tlp
package yet!!)

http://ubuntuforums.org/showthread.php?t=2301071=13458279#post13458279

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[Bug 1589889] Re: Bluetooth search gets nothing on Dell XPS 15 9550

2016-06-15 Thread Cruz Fernandez
After even more digging, looks like the problem is with a parameter that
I suspect the tlp package (when using the computer without AC, on
battery-saving mode) and the command powertop --autotune are modifying:

Autosuspend for USB device BCM2045A0 [Broadcom Corp]

I've seen last message o my machine, but others have reported:

Autosuspend for USB device BCM920703 Bluetooth 4.1 [Broadcom Corp]

I think adding the file /lib/firmware/brcm/BCM-0a5c-6410.hcd fixes the
problem, but there might be other solutions (like not-installing tlp
package yet!!)

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[Bug 1589889] Re: Bluetooth search gets nothing on Dell XPS 15 9550

2016-06-14 Thread Cruz Fernandez
After some digging, as suggested in 
http://ubuntuforums.org/showthread.php?t=2317843 says:
"""
Following https://bbs.archlinux.org/viewtopic.php?id=204739 I downloaded the 
missing firmware file (thanks @ZombieMeat) at Dropbox and copied it to 
/lib/firmware/brcm/
"""
Actually that worked. Attaching file that fixed it

** Attachment added: "bluetooth firmware for directory /lib/firmware/bcrm/"
   
https://bugs.launchpad.net/ubuntu/+source/bluez/+bug/1589889/+attachment/4683974/+files/BCM-0a5c-6410.hcd

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[Bug 1589889] Re: Bluetooth search gets nothing on Dell XPS 15 9550

2016-06-14 Thread Cruz Fernandez
Maybe related with
https://bugs.launchpad.net/ubuntu/+source/bluez/+bug/1590798 ?

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[Bug 1589889] Re: Bluetooth search gets nothing on Dell XPS 15 9550

2016-06-14 Thread Cruz Fernandez
I'm having same issue. Is the directory mentioned part of linux-firmware
? I think the directory where the file is missing is /lib/firmware/brcm/
?

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[Bug 1589889] Re: Bluetooth search gets nothing on Dell XPS 15 9550

2016-06-09 Thread Anthony Wong
Firmware is missing:

[3.479417] bluetooth hci0: Direct firmware load for brcm/BCM-0a5c-6410.hcd 
failed with error -2
[3.479421] Bluetooth: hci0: BCM: Patch brcm/BCM-0a5c-6410.hcd not found

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[Bug 1589889] Re: Bluetooth search gets nothing on Dell XPS 15 9550

2016-06-07 Thread Nara Huang
** Package changed: ubuntu => bluez (Ubuntu)

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[Bug 1589889] Re: Bluetooth search gets nothing on Dell XPS 15 9550

2016-06-07 Thread Ubuntu Foundations Team Bug Bot
Thank you for taking the time to report this bug and helping to make
Ubuntu better.  It seems that your bug report is not filed about a
specific source package though, rather it is just filed against Ubuntu
in general.  It is important that bug reports be filed about source
packages so that people interested in the package can find the bugs
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You might also ask for help in the #ubuntu-bugs irc channel on Freenode.

To change the source package that this bug is filed about visit
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[Bug 1589889] Re: Bluetooth search gets nothing on Dell XPS 15 9550

2016-06-07 Thread Nara Huang
Automatically attached

** Attachment added: "Rfkill"
   https://bugs.launchpad.net/bugs/1589889/+attachment/4678850/+files/Rfkill

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[Bug 1589889] Re: Bluetooth search gets nothing on Dell XPS 15 9550

2016-06-07 Thread Nara Huang
Automatically attached

** Attachment added: "CurrentDmesg"
   
https://bugs.launchpad.net/bugs/1589889/+attachment/4678847/+files/CurrentDmesg

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[Bug 1589889] Re: Bluetooth search gets nothing on Dell XPS 15 9550

2016-06-07 Thread Nara Huang
Automatically attached

** Attachment added: "Lsmod"
   https://bugs.launchpad.net/bugs/1589889/+attachment/4678848/+files/Lsmod

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[Bug 1589889] Re: Bluetooth search gets nothing on Dell XPS 15 9550

2016-06-07 Thread Nara Huang
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[Bug 1589889] Re: Bluetooth search gets nothing on Dell XPS 15 9550

2016-06-07 Thread Nara Huang
Automatically attached

** Attachment added: "UsbDevices"
   https://bugs.launchpad.net/bugs/1589889/+attachment/4678851/+files/UsbDevices

** Description changed:

  Title: Bluetooth search gets nothing on Dell XPS 15 9550
  
  Summary:
  Bluetooth search gets nothing on Dell XPS 15 9550
- 
  
  Steps:
  1. Open Bluetooth Setting
  2. Click "+" to search nearby bluetooth devices
  
  Expected results: BT search could get nearby BT devices
  
  Actual results: Nothing shows from BT search
  
  Additional information:
  BT device:
- Bus 001 Device 002: ID 0a5c:6410 Broadcom Corp. 
+ Bus 001 Device 002: ID 0a5c:6410 Broadcom Corp.
  Couldn't open device, some information will be missing
  Device Descriptor:
-   bLength18
-   bDescriptorType 1
-   bcdUSB   2.00
-   bDeviceClass  255 Vendor Specific Class
-   bDeviceSubClass 1 
-   bDeviceProtocol 1 
-   bMaxPacketSize064
-   idVendor   0x0a5c Broadcom Corp.
-   idProduct  0x6410 
- 
+   bLength18
+   bDescriptorType 1
+   bcdUSB   2.00
+   bDeviceClass  255 Vendor Specific Class
+   bDeviceSubClass 1
+   bDeviceProtocol 1
+   bMaxPacketSize064
+   idVendor   0x0a5c Broadcom Corp.
+   idProduct  0x6410
  
  CPU: Intel(R) Core(TM) i7-6700HQ CPU @ 2.60GHz (8x)
  
  GPU: 00:02.0 VGA compatible controller: Intel Corporation HD Graphics
  530 (rev 06)
  
- Manufacturer: n/a
+ Manufacturer: Dell
  
- ProductName: n/a
+ ProductName: XPS 15 9550
  
- BiosVersion: n/a
+ BiosVersion: 01.02.00

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[Bug 1589889] Re: Bluetooth search gets nothing on Dell XPS 15 9550

2016-06-07 Thread Nara Huang
Automatically attached

** Attachment added: "Lspci"
   https://bugs.launchpad.net/bugs/1589889/+attachment/4678849/+files/Lspci

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[Bug 1589889] Re: Bluetooth search gets nothing on Dell XPS 15 9550

2016-06-07 Thread Nara Huang
Lsusb: n/a

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[Bug 1589889] Re: Bluetooth search gets nothing on Dell XPS 15 9550

2016-06-07 Thread Nara Huang
Automatically attached

** Attachment added: ".var.log.syslog"
   
https://bugs.launchpad.net/bugs/1589889/+attachment/4678846/+files/.var.log.syslog

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