[Bug 1606030] Re: System reboots instead of shutting down if xhci is enabled in BIOS and USB hub is connected

2016-09-15 Thread Christopher M. Penalver
** Description changed:

  When I connect the usb hub built into my monitor
  (http://www.samsung.com/uk/support/model/LS27D85KTSN/XU), the system
  will reboot instead of shutting down when I do a shut down. If I disable
  XCHI in the BIOS, the problem does not happen. If I disconnect the hub
  and enable XHCI, the problem does not occur.
  
- Release info:
- 
- Description:  Ubuntu 16.04.1 LTS
- Release:  16.04
- 
  Outputs of various commands are attached.
  
  Possibly related bugs:
  https://bugzilla.kernel.org/show_bug.cgi?id=76291
  https://bugzilla.kernel.org/show_bug.cgi?id=66171
+ 
+ WORKAROUND: Use kernel parameter: xhci_hcd.quirks=0x0004b810
  
  ProblemType: Bug
  DistroRelease: Ubuntu 16.04
  Package: linux-image-4.4.0-31-generic 4.4.0-31.50 [modified: 
boot/vmlinuz-4.4.0-31-generic]
  ProcVersionSignature: Ubuntu 4.4.0-31.50-generic 4.4.13
  Uname: Linux 4.4.0-31-generic x86_64
  ApportVersion: 2.20.1-0ubuntu2.1
  Architecture: amd64
  AudioDevicesInUse:
-  USERPID ACCESS COMMAND
-  /dev/snd/controlC1:  hmahmood   3688 F pulseaudio
-  /dev/snd/controlC0:  hmahmood   3688 F pulseaudio
+  USERPID ACCESS COMMAND
+  /dev/snd/controlC1:  hmahmood   3688 F pulseaudio
+  /dev/snd/controlC0:  hmahmood   3688 F pulseaudio
  CurrentDesktop: Unity
  Date: Sun Jul 24 11:18:09 2016
  HibernationDevice: RESUME=UUID=0477be12-31b0-423b-9277-22490ca71561
  InstallationDate: Installed on 2016-07-23 (1 days ago)
  InstallationMedia: Ubuntu 16.04.1 LTS "Xenial Xerus" - Release amd64 
(20160719)
  ProcFB: 0 inteldrmfb
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.4.0-31-generic.efi.signed 
root=UUID=503e032f-c205-4594-a47f-cdc58ffa5dba ro quiet splash vt.handoff=7
  RelatedPackageVersions:
-  linux-restricted-modules-4.4.0-31-generic N/A
-  linux-backports-modules-4.4.0-31-generic  N/A
-  linux-firmware1.157.2
+  linux-restricted-modules-4.4.0-31-generic N/A
+  linux-backports-modules-4.4.0-31-generic  N/A
+  linux-firmware1.157.2
  SourcePackage: linux
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 06/06/2016
  dmi.bios.vendor: Intel Corporation
  dmi.bios.version: RYBDWi35.86A.0358.2016.0606.1423
  dmi.board.name: NUC5i5RYB
  dmi.board.vendor: Intel Corporation
  dmi.board.version: H40999-503
  dmi.chassis.type: 3
  dmi.modalias: 
dmi:bvnIntelCorporation:bvrRYBDWi35.86A.0358.2016.0606.1423:bd06/06/2016:svn:pn:pvr:rvnIntelCorporation:rnNUC5i5RYB:rvrH40999-503:cvn:ct3:cvr:

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Title:
  System reboots instead of shutting down if xhci is enabled in BIOS and
  USB hub is connected

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[Bug 1606030] Re: System reboots instead of shutting down if xhci is enabled in BIOS and USB hub is connected

2016-09-13 Thread Hasan Mahmood
As per Mathias's email, setting xhci_hcd.quirks=0x0004b810 solves this
problem. See message here: http://www.spinics.net/lists/linux-
usb/msg146618.html

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Title:
  System reboots instead of shutting down if xhci is enabled in BIOS and
  USB hub is connected

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[Bug 1606030] Re: System reboots instead of shutting down if xhci is enabled in BIOS and USB hub is connected

2016-09-07 Thread Hasan Mahmood
Link to message in mailing list:

http://www.spinics.net/lists/linux-usb/msg146145.html

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Title:
  System reboots instead of shutting down if xhci is enabled in BIOS and
  USB hub is connected

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[Bug 1606030] Re: System reboots instead of shutting down if xhci is enabled in BIOS and USB hub is connected

2016-09-05 Thread Hasan Mahmood
Email sent to linux-usb.

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Title:
  System reboots instead of shutting down if xhci is enabled in BIOS and
  USB hub is connected

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[Bug 1606030] Re: System reboots instead of shutting down if xhci is enabled in BIOS and USB hub is connected

2016-08-30 Thread Christopher M. Penalver
Hasan Mahmood, the issue you are reporting is an upstream one. Could you
please report this problem following the instructions verbatim at
https://wiki.ubuntu.com/Bugs/Upstream/kernel to the appropriate mailing
list (TO Mathias Nyman CC linux-usb)?

Please provide a direct URL to your post to the mailing list when it
becomes available so that it may be tracked.

Thank you for your help.

** Tags removed: kernel-bug-exists-upstream-4.7

** Tags added: latest-bios-0358

** Changed in: linux (Ubuntu)
   Status: Incomplete => Triaged

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  System reboots instead of shutting down if xhci is enabled in BIOS and
  USB hub is connected

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[Bug 1606030] Re: System reboots instead of shutting down if xhci is enabled in BIOS and USB hub is connected

2016-08-30 Thread Hasan Mahmood
Problem still exists in 4.8-rc3.

** Tags added: kernel-bug-exists-upstream-4.8-rc3

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Title:
  System reboots instead of shutting down if xhci is enabled in BIOS and
  USB hub is connected

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[Bug 1606030] Re: System reboots instead of shutting down if xhci is enabled in BIOS and USB hub is connected

2016-08-28 Thread Christopher M. Penalver
Hasan Mahmood, to keep this relevant to upstream, could you please
continue to test the latest mainline kernel (now 4.8-rc3) and advise to
the results?

** Changed in: linux (Ubuntu)
   Status: Confirmed => Incomplete

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Title:
  System reboots instead of shutting down if xhci is enabled in BIOS and
  USB hub is connected

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[Bug 1606030] Re: System reboots instead of shutting down if xhci is enabled in BIOS and USB hub is connected

2016-08-07 Thread Hasan Mahmood
** Changed in: linux (Ubuntu)
   Status: Incomplete => New

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Title:
  System reboots instead of shutting down if xhci is enabled in BIOS and
  USB hub is connected

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[Bug 1606030] Re: System reboots instead of shutting down if xhci is enabled in BIOS and USB hub is connected

2016-08-03 Thread Hasan Mahmood
Neither options make a difference.

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Title:
  System reboots instead of shutting down if xhci is enabled in BIOS and
  USB hub is connected

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[Bug 1606030] Re: System reboots instead of shutting down if xhci is enabled in BIOS and USB hub is connected

2016-08-01 Thread Christopher M. Penalver
Hasan Mahmood, do either of the following kernel parameters provide a 
WORKAROUND:
reboot=pci
reboot=bios

** Changed in: linux (Ubuntu)
   Status: Confirmed => Incomplete

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Title:
  System reboots instead of shutting down if xhci is enabled in BIOS and
  USB hub is connected

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[Bug 1606030] Re: System reboots instead of shutting down if xhci is enabled in BIOS and USB hub is connected

2016-08-01 Thread Christopher M. Penalver
** Attachment removed: "lspci-vnvn.log"
   
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1606030/+attachment/4706472/+files/lspci-vnvn.log

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Title:
  System reboots instead of shutting down if xhci is enabled in BIOS and
  USB hub is connected

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[Bug 1606030] Re: System reboots instead of shutting down if xhci is enabled in BIOS and USB hub is connected

2016-08-01 Thread Hasan Mahmood
Same behavior with 4.7 upstream kernel.

** Tags added: kernel-bug-exists-upstream kernel-bug-exists-upstream-4.7

** Changed in: linux (Ubuntu)
   Status: Incomplete => Confirmed

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  System reboots instead of shutting down if xhci is enabled in BIOS and
  USB hub is connected

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[Bug 1606030] Re: System reboots instead of shutting down if xhci is enabled in BIOS and USB hub is connected

2016-07-29 Thread Christopher M. Penalver
Hasan Mahmood, in order to allow additional upstream developers to examine the 
issue, at your earliest convenience, could you please test the latest upstream 
kernel available from http://kernel.ubuntu.com/~kernel-ppa/mainline/?C=N;O=D ? 
Please keep in mind the following:
1) The one to test is at the very top line at the top of the page (not the 
daily folder).
2) The release names are irrelevant.
3) The folder time stamps aren't indicative of when the kernel actually was 
released upstream.
4) Install instructions are available at 
https://wiki.ubuntu.com/Kernel/MainlineBuilds .

If testing on your main install would be inconvenient, one may:
1) Install Ubuntu to a different partition and then test this there.
2) Backup, or clone the primary install.

If the latest kernel did not allow you to test to the issue (ex. you couldn't 
boot into the OS) please make a comment in your report about this, and continue 
to test the next most recent kernel version until you can test to the issue. 
Once you've tested the upstream kernel, please comment on which kernel version 
specifically you tested. If this issue is fixed in the mainline kernel, please 
add the following tags by clicking on the yellow circle with a black pencil 
icon, next to the word Tags, located at the bottom of the report description:
kernel-fixed-upstream
kernel-fixed-upstream-X.Y-rcZ

Where X, and Y are the first two numbers of the kernel version, and Z is
the release candidate number if it exists.

If the mainline kernel does not fix the issue, please add the following tags:
kernel-bug-exists-upstream
kernel-bug-exists-upstream-X.Y-rcZ

Please note, an error to install the kernel does not fit the criteria of
kernel-bug-exists-upstream.

Also, you don't need to apport-collect further unless specifically
requested to do so.

Once testing of the latest upstream kernel is complete, please mark this
report Status Confirmed. Please let us know your results.

Thank you for your help.

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  System reboots instead of shutting down if xhci is enabled in BIOS and
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[Bug 1606030] Re: System reboots instead of shutting down if xhci is enabled in BIOS and USB hub is connected

2016-07-29 Thread Hasan Mahmood
No, I have not tested any upstream patches. Looking at those kernel
bugs, I am not even sure how to get my hands on a patched kernel.

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Title:
  System reboots instead of shutting down if xhci is enabled in BIOS and
  USB hub is connected

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[Bug 1606030] Re: System reboots instead of shutting down if xhci is enabled in BIOS and USB hub is connected

2016-07-29 Thread Christopher M. Penalver
Hasan Mahmood, to clarify, prior to reporting this issue or after, have
you tested an upstream patch to confirm it addresses the issue for your
hardware?

** Changed in: linux (Ubuntu)
   Status: Triaged => Incomplete

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Title:
  System reboots instead of shutting down if xhci is enabled in BIOS and
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[Bug 1606030] Re: System reboots instead of shutting down if xhci is enabled in BIOS and USB hub is connected

2016-07-25 Thread Hasan Mahmood
Not sure how to submit the SRU request. The page linked above talks
about verifying patches, and there are none attached to this bug.

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Title:
  System reboots instead of shutting down if xhci is enabled in BIOS and
  USB hub is connected

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[Bug 1606030] Re: System reboots instead of shutting down if xhci is enabled in BIOS and USB hub is connected

2016-07-25 Thread Joseph Salisbury
Can you submit an SRU request[0] to the kernel team mailing list:
kernel-t...@lists.ubuntu.com

[0] https://wiki.ubuntu.com/StableReleaseUpdates

** Changed in: linux (Ubuntu)
   Importance: Undecided => Medium

** Changed in: linux (Ubuntu)
   Status: Confirmed => Triaged

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Title:
  System reboots instead of shutting down if xhci is enabled in BIOS and
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