[Bug 1610500] Re: package pptpd 1.4.0-7ubuntu0.1 failed to install/upgrade: subprocess installed post-installation script returned error exit status 1

[Łukasz Zemczak]

I don't see anything left to sponsor here - removing ubuntu-sponsors.

** Changed in: pptpd (Ubuntu)
   Status: Confirmed => Fix Released

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Title:
  package pptpd 1.4.0-7ubuntu0.1 failed to install/upgrade: subprocess
  installed post-installation script returned error exit status 1

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[Bug 1610500] Re: package pptpd 1.4.0-7ubuntu0.1 failed to install/upgrade: subprocess installed post-installation script returned error exit status 1

[Ubuntu Foundations Team Bug Bot]

The attachment "lp1610500.debdiff" seems to be a debdiff.  The ubuntu-
sponsors team has been subscribed to the bug report so that they can
review and hopefully sponsor the debdiff.  If the attachment isn't a
patch, please remove the "patch" flag from the attachment, remove the
"patch" tag, and if you are member of the ~ubuntu-sponsors, unsubscribe
the team.

[This is an automated message performed by a Launchpad user owned by
~brian-murray, for any issue please contact him.]

** Tags added: patch

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Title:
  package pptpd 1.4.0-7ubuntu0.1 failed to install/upgrade: subprocess
  installed post-installation script returned error exit status 1

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[Bug 1610500] Re: package pptpd 1.4.0-7ubuntu0.1 failed to install/upgrade: subprocess installed post-installation script returned error exit status 1

[Launchpad Bug Tracker]

This bug was fixed in the package pptpd - 1.4.0-7ubuntu0.2

---
pptpd (1.4.0-7ubuntu0.2) xenial; urgency=medium

  * Backport "Fix systemd check in postinst." from 1.4.0-9
fixed via Debian bug 829418 (LP: #1610500)

 -- Simon Deziel   Wed, 28 Jun 2017 17:44:00
+

** Changed in: pptpd (Ubuntu Xenial)
   Status: Confirmed => Fix Released

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Title:
  package pptpd 1.4.0-7ubuntu0.1 failed to install/upgrade: subprocess
  installed post-installation script returned error exit status 1

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[Bug 1610500] Re: package pptpd 1.4.0-7ubuntu0.1 failed to install/upgrade: subprocess installed post-installation script returned error exit status 1

[Simon Déziel]

Christian, thanks for testing as well. As for the screen socket mode,
do-release-upgrade asks for 777 and 775 it didn't work when I tried it
(see https://paste.ubuntu.com/25165428/). Thanks again.

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Title:
  package pptpd 1.4.0-7ubuntu0.1 failed to install/upgrade: subprocess
  installed post-installation script returned error exit status 1

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[Bug 1610500] Re: package pptpd 1.4.0-7ubuntu0.1 failed to install/upgrade: subprocess installed post-installation script returned error exit status 1

[Christian Horstmann]

Simon, thank you! I can confirm the fix is working for me too. Just to let you 
know:
chmod 777 /var/run/screen should be 775

** Changed in: pptpd (Ubuntu)
   Status: Fix Released => Confirmed

** Changed in: pptpd (Ubuntu Xenial)
   Status: Fix Committed => Confirmed

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Title:
  package pptpd 1.4.0-7ubuntu0.1 failed to install/upgrade: subprocess
  installed post-installation script returned error exit status 1

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[Bug 1610500] Re: package pptpd 1.4.0-7ubuntu0.1 failed to install/upgrade: subprocess installed post-installation script returned error exit status 1

[Simon Déziel]

Marking as verified:

# grep pptpd /var/log/dist-upgrade/screenlog.0 
Get:434 http://archive.ubuntu.com/ubuntu/ xenial-proposed/main pptpd amd64 
1.4.0-7ubuntu0.2 [74.5 kB]  

Get:435 http://archive.ubuntu.com/ubuntu/ xenial/main python-chardet all 
2.3.0-2 [96.3 kB]   
  
Preparing to unpack .../pptpd_1.4.0-7ubuntu0.2_amd64.deb ...
Unpacking pptpd (1.4.0-7ubuntu0.2) over (1.3.4+27+gddb30f8-1ubuntu1.1) ...
Setting up pptpd (1.4.0-7ubuntu0.2) ...


** Tags removed: verification-needed verification-needed-xenial
** Tags added: verification-done verification-done-xenial

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Title:
  package pptpd 1.4.0-7ubuntu0.1 failed to install/upgrade: subprocess
  installed post-installation script returned error exit status 1

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[Bug 1610500] Re: package pptpd 1.4.0-7ubuntu0.1 failed to install/upgrade: subprocess installed post-installation script returned error exit status 1

[Simon Déziel]

Christian, I finally found how to properly test the upgrade with the
-proposed package (see the updated test case).

** Description changed:

  [Impact]
  
  Users with pptpd will encounter errors when upgrading from 14.04->16.04.
  After the upgrade process, pptpd won't automatically start on boot.
  
  [Test case]
  
  1. Setup a Trusty container
    lxc launch ubuntu-daily:trusty foo
  2. Install pptpd
    lxc exec foo /bin/bash
    apt-get install -y pptpd
  3. Upgrade to Xenial
    lxc exec foo /bin/bash
    # make do-release-upgrade happy
    script -c "/bin/bash -l" /dev/null
    chmod 777 /var/run/screen
    do-release-upgrade
  4. Notice that pptpd fails to install properly and
     apport is invoked
  
- The fix is hard to confirm properly until the debdiff lands into xenial-
- updates. Until then, broken Xenial upgrades can be fixed by enabling
- xenial-proposed and upgrading pptpd to 1.4.0-7ubuntu0.2.
+ To confirm the fix, enable trusty-proposed before running the "do-
+ release-upgrade". This will pull pptpd 1.4.0-7ubuntu0.2 from xenial-
+ proposed and should let the upgrade complete successfully.
  
  [Regression potential]
  
  Risks of regressions should be minimal since the fix have been included
  in Yakkety and Debian already. Worst case, users will still need to
  manually start the pptpd service on boot.
  
  [Original issue description]
  
  This is one of the crashed that happened during upgrade to 16.04 LTS.
  The install routine was exited with a script error. Try to figure stuff
  of since pptpd seems to be outdated
  
  ProblemType: Package
  DistroRelease: Ubuntu 16.04
  Package: pptpd 1.4.0-7ubuntu0.1
  ProcVersionSignature: Ubuntu 4.4.0-31.50-generic 4.4.13
  Uname: Linux 4.4.0-31-generic i686
  ApportVersion: 2.20.1-0ubuntu2.1
  Architecture: i386
  Date: Fri Aug  5 21:40:28 2016
  ErrorMessage: subprocess installed post-installation script returned error 
exit status 1
  InstallationDate: Installed on 2011-02-25 (1988 days ago)
  InstallationMedia: Ubuntu 10.04.1 LTS "Lucid Lynx" - Release i386 (20100816.1)
  RelatedPackageVersions:
   dpkg 1.18.4ubuntu1.1
   apt  1.2.12~ubuntu16.04.1
  SourcePackage: pptpd
  Title: package pptpd 1.4.0-7ubuntu0.1 failed to install/upgrade: subprocess 
installed post-installation script returned error exit status 1
  UpgradeStatus: Upgraded to xenial on 2016-08-05 (0 days ago)

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Title:
  package pptpd 1.4.0-7ubuntu0.1 failed to install/upgrade: subprocess
  installed post-installation script returned error exit status 1

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[Bug 1610500] Re: package pptpd 1.4.0-7ubuntu0.1 failed to install/upgrade: subprocess installed post-installation script returned error exit status 1

[Simon Déziel]

Christian, my reproduction steps were wrong, "do-release-upgrade
--proposed" in a Trusty container won't work because this will only pull
the upgrader from xenial-proposed and not pptpd. As such, there is no
easy way to do a test release upgrade but you can fix a broken upgrade
by installing 1.4.0-7ubuntu0.2 from xenial-proposed. Lastly, the
unauthenticated warning from your Trusty container seems to be
unrelated, try refreshing your indexes (apt-get update) and see if that
helps.

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Title:
  package pptpd 1.4.0-7ubuntu0.1 failed to install/upgrade: subprocess
  installed post-installation script returned error exit status 1

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[Bug 1610500] Re: package pptpd 1.4.0-7ubuntu0.1 failed to install/upgrade: subprocess installed post-installation script returned error exit status 1

[Simon Déziel]

** Description changed:

  [Impact]
  
  Users with pptpd will encounter errors when upgrading from 14.04->16.04.
  After the upgrade process, pptpd won't automatically start on boot.
  
  [Test case]
  
  1. Setup a Trusty container
-   lxc launch ubuntu-daily:trusty foo
+   lxc launch ubuntu-daily:trusty foo
  2. Install pptpd
-   lxc exec foo /bin/bash
-   apt-get install -y pptpd
+   lxc exec foo /bin/bash
+   apt-get install -y pptpd
  3. Upgrade to Xenial
-   lxc exec foo /bin/bash
-   # make do-release-upgrade happy
-   script -c "/bin/bash -l" /dev/null
-   chmod 777 /var/run/screen
-   do-release-upgrade
+   lxc exec foo /bin/bash
+   # make do-release-upgrade happy
+   script -c "/bin/bash -l" /dev/null
+   chmod 777 /var/run/screen
+   do-release-upgrade
  4. Notice that pptpd fails to install properly and
-apport is invoked
+    apport is invoked
  
- If the debdiff makes it into -proposed, one should be able to confirm
- the fix by running "do-release-upgrade --proposed".
+ The fix is hard to confirm properly until the debdiff lands into xenial-
+ updates. Until then, broken Xenial upgrades can be fixed by enabling
+ xenial-proposed and upgrading pptpd to 1.4.0-7ubuntu0.2.
  
  [Regression potential]
  
  Risks of regressions should be minimal since the fix have been included
  in Yakkety and Debian already. Worst case, users will still need to
  manually start the pptpd service on boot.
  
  [Original issue description]
  
  This is one of the crashed that happened during upgrade to 16.04 LTS.
  The install routine was exited with a script error. Try to figure stuff
  of since pptpd seems to be outdated
  
  ProblemType: Package
  DistroRelease: Ubuntu 16.04
  Package: pptpd 1.4.0-7ubuntu0.1
  ProcVersionSignature: Ubuntu 4.4.0-31.50-generic 4.4.13
  Uname: Linux 4.4.0-31-generic i686
  ApportVersion: 2.20.1-0ubuntu2.1
  Architecture: i386
  Date: Fri Aug  5 21:40:28 2016
  ErrorMessage: subprocess installed post-installation script returned error 
exit status 1
  InstallationDate: Installed on 2011-02-25 (1988 days ago)
  InstallationMedia: Ubuntu 10.04.1 LTS "Lucid Lynx" - Release i386 (20100816.1)
  RelatedPackageVersions:
   dpkg 1.18.4ubuntu1.1
   apt  1.2.12~ubuntu16.04.1
  SourcePackage: pptpd
  Title: package pptpd 1.4.0-7ubuntu0.1 failed to install/upgrade: subprocess 
installed post-installation script returned error exit status 1
  UpgradeStatus: Upgraded to xenial on 2016-08-05 (0 days ago)

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Title:
  package pptpd 1.4.0-7ubuntu0.1 failed to install/upgrade: subprocess
  installed post-installation script returned error exit status 1

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[Bug 1610500] Re: package pptpd 1.4.0-7ubuntu0.1 failed to install/upgrade: subprocess installed post-installation script returned error exit status 1

[Christian Horstmann]

Hello Łukasz,

thanks for your help! As you suggested I enabled -proposed and I am able
to install pptpd 1.4.0-7ubuntu0.2. However when I set up a Trusty
container and I tried to install pptpd I got following Warning and Error

"Reading package lists... Done
Building dependency tree   
Reading state information... Done
The following packages were automatically installed and are no longer required:
  libfreetype6 os-prober
Use 'apt-get autoremove' to remove them.
The following extra packages will be installed:
  bcrelay
The following NEW packages will be installed:
  bcrelay pptpd
0 upgraded, 2 newly installed, 0 to remove and 2 not upgraded.
Need to get 87.9 kB of archives.
After this operation, 364 kB of additional disk space will be used.
WARNING: The following packages cannot be authenticated!
  bcrelay pptpd
E: There are problems and -y was used without --force-yes"

Is this helpful? What should I do next?

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Title:
  package pptpd 1.4.0-7ubuntu0.1 failed to install/upgrade: subprocess
  installed post-installation script returned error exit status 1

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[Bug 1610500] Re: package pptpd 1.4.0-7ubuntu0.1 failed to install/upgrade: subprocess installed post-installation script returned error exit status 1

[Łukasz Zemczak]

Hello Christian, or anyone else affected,

Accepted pptpd into xenial-proposed. The package will build now and be
available at https://launchpad.net/ubuntu/+source/pptpd/1.4.0-7ubuntu0.2
in a few hours, and then in the -proposed repository.

Please help us by testing this new package.  See
https://wiki.ubuntu.com/Testing/EnableProposed for documentation on how
to enable and use -proposed.Your feedback will aid us getting this
update out to other Ubuntu users.

If this package fixes the bug for you, please add a comment to this bug,
mentioning the version of the package you tested and change the tag from
verification-needed-xenial to verification-done-xenial. If it does not
fix the bug for you, please add a comment stating that, and change the
tag to verification-failed-xenial. In either case, details of your
testing will help us make a better decision.

Further information regarding the verification process can be found at
https://wiki.ubuntu.com/QATeam/PerformingSRUVerification .  Thank you in
advance!

** Changed in: pptpd (Ubuntu Xenial)
   Status: In Progress => Fix Committed

** Tags added: verification-needed verification-needed-xenial

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Title:
  package pptpd 1.4.0-7ubuntu0.1 failed to install/upgrade: subprocess
  installed post-installation script returned error exit status 1

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[Bug 1610500] Re: package pptpd 1.4.0-7ubuntu0.1 failed to install/upgrade: subprocess installed post-installation script returned error exit status 1

[Stéphane Graber]

Uploaded to the queue

** Changed in: pptpd (Ubuntu Xenial)
   Status: Confirmed => Triaged

** Changed in: pptpd (Ubuntu Xenial)
   Status: Triaged => In Progress

** Changed in: pptpd (Ubuntu Xenial)
 Assignee: (unassigned) => Simon Déziel (sdeziel)

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Title:
  package pptpd 1.4.0-7ubuntu0.1 failed to install/upgrade: subprocess
  installed post-installation script returned error exit status 1

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[Bug 1610500] Re: package pptpd 1.4.0-7ubuntu0.1 failed to install/upgrade: subprocess installed post-installation script returned error exit status 1

[Simon Déziel]

** Description changed:

+ [Impact]
+ 
+ Users with pptpd will encounter errors when upgrading from 14.04->16.04.
+ After the upgrade process, pptpd won't automatically start on boot.
+ 
+ [Test case]
+ 
+ 1. Setup a Trusty container
+   lxc launch ubuntu-daily:trusty foo
+ 2. Install pptpd
+   lxc exec foo /bin/bash
+   apt-get install -y pptpd
+ 3. Upgrade to Xenial
+   lxc exec foo /bin/bash
+   # make do-release-upgrade happy
+   script -c "/bin/bash -l" /dev/null
+   chmod 777 /var/run/screen
+   do-release-upgrade
+ 4. Notice that pptpd fails to install properly and
+apport is invoked
+ 
+ If the debdiff makes it into -proposed, one should be able to confirm
+ the fix by running "do-release-upgrade --proposed".
+ 
+ [Regression potential]
+ 
+ Risks of regressions should be minimal since the fix have been included
+ in Yakkety and Debian already. Worst case, users will still need to
+ manually start the pptpd service on boot.
+ 
+ [Original issue description]
+ 
  This is one of the crashed that happened during upgrade to 16.04 LTS.
  The install routine was exited with a script error. Try to figure stuff
  of since pptpd seems to be outdated
  
  ProblemType: Package
  DistroRelease: Ubuntu 16.04
  Package: pptpd 1.4.0-7ubuntu0.1
  ProcVersionSignature: Ubuntu 4.4.0-31.50-generic 4.4.13
  Uname: Linux 4.4.0-31-generic i686
  ApportVersion: 2.20.1-0ubuntu2.1
  Architecture: i386
  Date: Fri Aug  5 21:40:28 2016
  ErrorMessage: subprocess installed post-installation script returned error 
exit status 1
  InstallationDate: Installed on 2011-02-25 (1988 days ago)
  InstallationMedia: Ubuntu 10.04.1 LTS "Lucid Lynx" - Release i386 (20100816.1)
  RelatedPackageVersions:
-  dpkg 1.18.4ubuntu1.1
-  apt  1.2.12~ubuntu16.04.1
+  dpkg 1.18.4ubuntu1.1
+  apt  1.2.12~ubuntu16.04.1
  SourcePackage: pptpd
  Title: package pptpd 1.4.0-7ubuntu0.1 failed to install/upgrade: subprocess 
installed post-installation script returned error exit status 1
  UpgradeStatus: Upgraded to xenial on 2016-08-05 (0 days ago)

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Title:
  package pptpd 1.4.0-7ubuntu0.1 failed to install/upgrade: subprocess
  installed post-installation script returned error exit status 1

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[Bug 1610500] Re: package pptpd 1.4.0-7ubuntu0.1 failed to install/upgrade: subprocess installed post-installation script returned error exit status 1

[Simon Déziel]

Please find a debdiff that backports the Debian fix for this issue.

** Patch added: "lp1610500.debdiff"
   
https://bugs.launchpad.net/ubuntu/+source/pptpd/+bug/1610500/+attachment/4904843/+files/lp1610500.debdiff

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Title:
  package pptpd 1.4.0-7ubuntu0.1 failed to install/upgrade: subprocess
  installed post-installation script returned error exit status 1

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[Bug 1610500] Re: package pptpd 1.4.0-7ubuntu0.1 failed to install/upgrade: subprocess installed post-installation script returned error exit status 1

[Joshua Powers]

I am nominating this for Xenial. As previously suggested this should be
fixed there and has been reported in other bugs in Xenial to help ease
upgrade.

** Also affects: pptpd (Ubuntu Xenial)
   Importance: Undecided
   Status: New

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Title:
  package pptpd 1.4.0-7ubuntu0.1 failed to install/upgrade: subprocess
  installed post-installation script returned error exit status 1

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[Bug 1610500] Re: package pptpd 1.4.0-7ubuntu0.1 failed to install/upgrade: subprocess installed post-installation script returned error exit status 1

[Launchpad Bug Tracker]

Status changed to 'Confirmed' because the bug affects multiple users.

** Changed in: pptpd (Ubuntu Xenial)
   Status: New => Confirmed

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Title:
  package pptpd 1.4.0-7ubuntu0.1 failed to install/upgrade: subprocess
  installed post-installation script returned error exit status 1

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[Bug 1610500] Re: package pptpd 1.4.0-7ubuntu0.1 failed to install/upgrade: subprocess installed post-installation script returned error exit status 1

[codywohlers]

@erik-b-andersen+azendale  Good question.  But I think that would be a
bug/issue with updating the xenial repo with the newer package, and not
an issue with pptpd itself.

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Title:
  package pptpd 1.4.0-7ubuntu0.1 failed to install/upgrade: subprocess
  installed post-installation script returned error exit status 1

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[Bug 1610500] Re: package pptpd 1.4.0-7ubuntu0.1 failed to install/upgrade: subprocess installed post-installation script returned error exit status 1

[codywohlers]

I see there's a "Fix Committed" status (Fixed, but not available until
next release.) but I can't seem to change it now...

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Title:
  package pptpd 1.4.0-7ubuntu0.1 failed to install/upgrade: subprocess
  installed post-installation script returned error exit status 1

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[Bug 1610500] Re: package pptpd 1.4.0-7ubuntu0.1 failed to install/upgrade: subprocess installed post-installation script returned error exit status 1

[Erik B. Andersen]

@codywohlers Cody, is fixed released the right status for this bug if it
is breaking an LTS upgrade? Should this bug maybe not be fixed released
so it can be fixed in Xenial for a smooth LTS upgrade?

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Title:
  package pptpd 1.4.0-7ubuntu0.1 failed to install/upgrade: subprocess
  installed post-installation script returned error exit status 1

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[Bug 1610500] Re: package pptpd 1.4.0-7ubuntu0.1 failed to install/upgrade: subprocess installed post-installation script returned error exit status 1

[codywohlers]

This is fixed in pptpd 1.4.0-9
https://bugs.debian.org/cgi-bin/bugreport.cgi?bug=829418

I just downloaded 1.4.0-10 from the yakkety repo at
http://packages.ubuntu.com/yakkety/amd64/pptpd/download and installed it
using dpkg.

** Bug watch added: Debian Bug tracker #829418
   http://bugs.debian.org/cgi-bin/bugreport.cgi?bug=829418

** Changed in: pptpd (Ubuntu)
   Status: Confirmed => Fix Released

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Title:
  package pptpd 1.4.0-7ubuntu0.1 failed to install/upgrade: subprocess
  installed post-installation script returned error exit status 1

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[Bug 1610500] Re: package pptpd 1.4.0-7ubuntu0.1 failed to install/upgrade: subprocess installed post-installation script returned error exit status 1

[Alberto Salvia Novella]

** Changed in: pptpd (Ubuntu)
   Importance: Undecided => High

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Title:
  package pptpd 1.4.0-7ubuntu0.1 failed to install/upgrade: subprocess
  installed post-installation script returned error exit status 1

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[Bug 1610500] Re: package pptpd 1.4.0-7ubuntu0.1 failed to install/upgrade: subprocess installed post-installation script returned error exit status 1

[Robie Basak]

>From log:

Setting up pptpd (1.4.0-7ubuntu0.1) ...
Failed to restart systemd-modules-load.service: No such method 'RestartUnit'
See system logs and 'systemctl status systemd-modules-load.service' for details.
dpkg: error processing package pptpd (--configure):
 subprocess installed post-installation script returned error exit status 1

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Title:
  package pptpd 1.4.0-7ubuntu0.1 failed to install/upgrade: subprocess
  installed post-installation script returned error exit status 1

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[Bug 1610500] Re: package pptpd 1.4.0-7ubuntu0.1 failed to install/upgrade: subprocess installed post-installation script returned error exit status 1

[Launchpad Bug Tracker]

Status changed to 'Confirmed' because the bug affects multiple users.

** Changed in: pptpd (Ubuntu)
   Status: New => Confirmed

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Title:
  package pptpd 1.4.0-7ubuntu0.1 failed to install/upgrade: subprocess
  installed post-installation script returned error exit status 1

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[Bug 1610500] Re: package pptpd 1.4.0-7ubuntu0.1 failed to install/upgrade: subprocess installed post-installation script returned error exit status 1

[Apport retracing service]

** Tags removed: need-duplicate-check

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Title:
  package pptpd 1.4.0-7ubuntu0.1 failed to install/upgrade: subprocess
  installed post-installation script returned error exit status 1

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