Public bug reported: The bug is similar to this one: https://bugs.launchpad.net/ubuntu/+source/alsa-driver/+bug/1648183
But on UX490UA there is even no sound from headphones. I tried some fixes recommended for UX390, but none of them worked. ProblemType: Bug DistroRelease: Ubuntu 17.04 Package: alsa-base 1.0.25+dfsg-0ubuntu5 ProcVersionSignature: Ubuntu 4.10.0-30.34-generic 4.10.17 Uname: Linux 4.10.0-30-generic x86_64 ApportVersion: 2.20.4-0ubuntu4.5 Architecture: amd64 AudioDevicesInUse: USER PID ACCESS COMMAND /dev/snd/controlC0: simon 1348 F.... pulseaudio CurrentDesktop: GNOME Date: Thu Aug 10 21:05:39 2017 InstallationDate: Installed on 2017-08-10 (0 days ago) InstallationMedia: Ubuntu-GNOME 17.04 "Zesty Zapus" - Release amd64 (20170412) PackageArchitecture: all SourcePackage: alsa-driver Symptom: audio Symptom_AlsaPlaybackTest: ALSA playback test through plughw:PCH failed Symptom_Card: Built-in Audio - HDA Intel PCH Symptom_Jack: Speaker, Internal Symptom_Type: Underruns, dropouts, or "crackling" sound Title: [UX490UA, Realtek ALC295, Speaker, Internal] Underruns, dropouts or crackling sound UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 06/07/2017 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: UX490UA.302 dmi.board.asset.tag: ATN12345678901234567 dmi.board.name: UX490UA dmi.board.vendor: ASUSTeK COMPUTER INC. dmi.board.version: 1.0 dmi.chassis.asset.tag: No Asset Tag dmi.chassis.type: 10 dmi.chassis.vendor: ASUSTeK COMPUTER INC. dmi.chassis.version: 1.0 dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrUX490UA.302:bd06/07/2017:svnASUSTeKCOMPUTERINC.:pnUX490UA:pvr1.0:rvnASUSTeKCOMPUTERINC.:rnUX490UA:rvr1.0:cvnASUSTeKCOMPUTERINC.:ct10:cvr1.0: dmi.product.name: UX490UA dmi.product.version: 1.0 dmi.sys.vendor: ASUSTeK COMPUTER INC. ** Affects: alsa-driver (Ubuntu) Importance: Undecided Status: New ** Tags: amd64 apport-bug zesty -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1709976 Title: [UX490UA, Realtek ALC295] Scratchy sound from speakers and no output from headphones To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/alsa-driver/+bug/1709976/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs