[Bug 1718498] Re: My computer doesn't recognise my HP laserjet P2014 printer

2018-04-10 Thread Launchpad Bug Tracker
[Expired for hplip (Ubuntu) because there has been no activity for 60
days.]

** Changed in: hplip (Ubuntu)
   Status: Incomplete => Expired

-- 
You received this bug notification because you are a member of Ubuntu
Bugs, which is subscribed to Ubuntu.
https://bugs.launchpad.net/bugs/1718498

Title:
  My computer doesn't recognise my HP laserjet P2014 printer

To manage notifications about this bug go to:
https://bugs.launchpad.net/ubuntu/+source/hplip/+bug/1718498/+subscriptions

-- 
ubuntu-bugs mailing list
ubuntu-bugs@lists.ubuntu.com
https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs

[Bug 1718498] Re: My computer doesn't recognise my HP laserjet P2014 printer

2018-02-09 Thread Christopher M. Penalver
Ramón Molina Castillo, thank you for reporting this and helping make
Ubuntu better.

1) How are you trying to connect the printer to the computer, USB,
parallel port, network?

2) Is this something that stopped working after an update? If so, which
specifically?

3) What is the firmware version of the printer?

4) Does the printer work connecting it to a different computer?

5) Do you have the hplip software installed?

6) To see if this is already resolved in Ubuntu, could you please test
for this via http://cdimage.ubuntu.com/daily-live/current/ and advise to
the results?

** Tags added: bios-outdated-1.20

** Package changed: xorg (Ubuntu) => hplip (Ubuntu)

** Changed in: hplip (Ubuntu)
   Importance: Undecided => Low

** Changed in: hplip (Ubuntu)
   Status: New => Incomplete

-- 
You received this bug notification because you are a member of Ubuntu
Bugs, which is subscribed to Ubuntu.
https://bugs.launchpad.net/bugs/1718498

Title:
  My computer doesn't recognise my HP laserjet P2014 printer

To manage notifications about this bug go to:
https://bugs.launchpad.net/ubuntu/+source/hplip/+bug/1718498/+subscriptions

-- 
ubuntu-bugs mailing list
ubuntu-bugs@lists.ubuntu.com
https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs