[Bug 1723857] Re: onscreen keyboard appears whenever i touch touchscreen

[Daniel van Vugt]

** Changed in: gnome-shell (Ubuntu)
 Assignee: Awais Bin Zahid (awais924) => (unassigned)

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[Bug 1723857] Re: onscreen keyboard appears whenever i touch touchscreen

[Awais Bin Zahid]

** Changed in: gnome-shell (Ubuntu)
 Assignee: (unassigned) => Awais Bin Zahid (awais924)

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[Bug 1723857] Re: onscreen keyboard appears whenever i touch touchscreen

[Daniel van Vugt]

This bug is closed so if you experience any problem at all then please
open a new one by running:

ubuntu-bug gnome-shell

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[Bug 1723857] Re: onscreen keyboard appears whenever i touch touchscreen

[esauvisky]

Can confirm this issue is, yet again, back. It's definitely gnome-
shell's fault, and doesn't relates to Ubuntu, as I'm using gnome-shell
3.34 "classic" session under Arch Linux. So this bug should probably be
at GNOME team's watch.

As a sidenote, Block Caribou doesn't seem to work any longer as well.


** Also affects: gnome-shell (Arch Linux)
   Importance: Undecided
   Status: New

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[Bug 1723857] Re: onscreen keyboard appears whenever i touch touchscreen

[Florian Haas]

Confirming what mangocats said here; this is still (or rather, again)
present on 18.04.3. Block Caribou appears to be the only reliable
workaround.

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[Bug 1723857] Re: onscreen keyboard appears whenever i touch touchscreen

[MangoCats]

FWIW, we thought we had this situation under control with a patch on
18.04.2, but on upgrade to 18.04.3 it is back.

I suppose this is a question for the GNOME team, but how hard would it
be to have a simple boolean preference setting that can turn the
onscreen keyboard OFF, permanently, in all situations, for those who do
not want it, but still want other touchscreen functionality?

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[Bug 1723857] Re: onscreen keyboard appears whenever i touch touchscreen

[Daniel van Vugt]

This bug is closed so if you experience any problem at all then please
open a new one.

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[Bug 1723857] Re: onscreen keyboard appears whenever i touch touchscreen

[rustyx]

Still an issue in Chrome!

Fortunately there is a workaround - the Block Caribou GNOME extension:
https://extensions.gnome.org/extension/1326/block-caribou/

More details can be found here:
https://askubuntu.com/a/967831/326207

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[Bug 1723857] Re: onscreen keyboard appears whenever i touch touchscreen

[Daniel van Vugt]

** Changed in: gnome-shell (Ubuntu Artful)
   Status: Triaged => Won't Fix

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[Bug 1723857] Re: onscreen keyboard appears whenever i touch touchscreen

[Seth Arnold]

** Information type changed from Public Security to Public

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[Bug 1723857] Re: onscreen keyboard appears whenever i touch touchscreen

[Judith Emily Levine Malnick]

** Information type changed from Public to Public Security

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[Bug 1723857] Re: onscreen keyboard appears whenever i touch touchscreen

[doniks]

wohoo. thanks!

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[Bug 1723857] Re: onscreen keyboard appears whenever i touch touchscreen

[tom]

It's mostly fixed. Occasionally, a bunch of button or gesture spazzes
can bring up Caribou, but in general, it's fixed. I couldn't reproduce
the flukey times where Caribou pops up. When I just touch the
touchscreen, Caribou doesn't pop up anymore.

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[Bug 1723857] Re: onscreen keyboard appears whenever i touch touchscreen

[Daniel van Vugt]

Cruz, since this bug is declared as fixed in 18.04 it's probably best to
open a new bug by running:

  ubuntu-bug gnome-shell

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[Bug 1723857] Re: onscreen keyboard appears whenever i touch touchscreen

[Cruz Fernandez]

I'm experiencing still this issue on my Dell XPS 15 9550 with updated
software and Ubuntu 18.04.1:

$ dpkg -l |grep " gnome-shell " 
ii  gnome-shell  
3.28.2-0ubuntu0.18.04.1 amd64graphical shell for 
the GNOME desktop

Maybe I'm testing something wrong?

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[Bug 1723857] Re: onscreen keyboard appears whenever i touch touchscreen

[Daniel van Vugt]

** Changed in: gnome-shell (Ubuntu)
 Assignee: Iago Rosa (iagorosa) => (unassigned)

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[Bug 1723857] Re: onscreen keyboard appears whenever i touch touchscreen

[Iago Rosa]

** Changed in: gnome-shell (Ubuntu)
 Assignee: (unassigned) => Iago Rosa (iagorosa)

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[Bug 1723857] Re: onscreen keyboard appears whenever i touch touchscreen

[Launchpad Bug Tracker]

This bug was fixed in the package gnome-shell - 3.27.91-0ubuntu1

---
gnome-shell (3.27.91-0ubuntu1) bionic; urgency=medium

  [ Didier Roche ]
  * New upstream version (LP: #1751070, LP: #1722725,
LP: #1714989, LP: #1724557, LP: #1723857, LP: #1744970):
- debian/patches/70_allow_sound_above_100.patch,
  debian/patches/ubuntu-lightdm-user-switching.patch patches
  refreshed for new release. Removed ': function()' syntax as
  upstreamed removed them in those context.
- debian/patches/ubuntu_panel_center_date_workarea.patch removed as
  upstreamed now.
- debian/control.in, debian/rules:
  bump deps, add sassc and libnm-dev which is now required.
  drop caribou dep, as the OSK is now built-in.
- debian/rules:
  use now with renamed build options.
  * debian/ubuntu-session-mods/ubuntu.css, debian/rules:
- adapt to new GNOME Shell theme including OSK.
- color shift keys in orange in OSK and use differente svg.
  * debian/rules:
- some duplication removal.
  * debian/patches/27-nm-libexec-path.patch,
debian/patches/71_smarter_alt_tab.patch,
debian/patches/fix-wayland-vbox-crash.patch,
debian/patches/optional-hot-corner.patch,
debian/patches/ubuntu_block_mode_extension_update.patch,
debian/patches/ubuntu_gdm.patch,
debian/patches/ubuntu_lock_on_suspend.patch:
- unfuzzed
  * Cherry-pick git_ea0770ae22a6c34797db4343cf7d2f59bb8d68f6.patch:
- upstream mutter API bump.
  * debian/gnome-shell-common.install, debian/rules:
- the .css files aren't shipped anymore, so copy from the built version.

  [ Jeremy Bicha ]
  * Update NetworkManager dependencies

 -- Didier Roche   Fri, 02 Mar 2018 10:04:06 +0100

** Changed in: gnome-shell (Ubuntu)
   Status: Fix Committed => Fix Released

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[Bug 1723857] Re: onscreen keyboard appears whenever i touch touchscreen

[Bug Watch Updater]

** Changed in: gnome-shell
   Status: Confirmed => Fix Released

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[Bug 1723857] Re: onscreen keyboard appears whenever i touch touchscreen

[Bug Watch Updater]

** Changed in: gnome-shell
   Status: Fix Released => Confirmed

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[Bug 1723857] Re: onscreen keyboard appears whenever i touch touchscreen

[Sebastien Bacher]

upstream landed fixes for the issue

** Changed in: gnome-shell (Ubuntu)
   Status: Triaged => Fix Committed

** Changed in: gnome-shell (Ubuntu)
 Assignee: Andrea Azzarone (azzar1) => (unassigned)

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[Bug 1723857] Re: onscreen keyboard appears whenever i touch touchscreen

[Bug Watch Updater]

** Changed in: gnome-shell
   Status: Confirmed => Fix Released

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[Bug 1723857] Re: onscreen keyboard appears whenever i touch touchscreen

[Fadi Racy]

@Andrea Azzar, would it be in the realm of the possible to implement an
option in caribou/gnome-shell where the people who still want to use it,
can turn off the auto popup feature (the one where caribou pops up
whenever an editable area is selected). Leave it to us to swipe the
bottom of the screen to bring it up?

If you implement this function, I think 3/4 of the people wanting to
disable OSK will no longer have an issue with it as currently, it pops
up at the slightest provocation and I think that's annoying alot of
people.

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[Bug 1723857] Re: onscreen keyboard appears whenever i touch touchscreen

[Daniel van Vugt]

Thanks all for your input. Remember in comment #45 Andrea said he would
start working on a fix for this in January. It is now January. So wait
and see...

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[Bug 1723857] Re: onscreen keyboard appears whenever i touch touchscreen

[Jens Forker]

update to #49
even after installing 18.04 updates on Jan 2nd the following feature persists: 
a few times a week the cursor goes nuts - it looks like it's jumping to the 
lower left corner (gnome desktop), clicking, and thereby calling the program 
tiles onto the screen. Then clicking again making the tiles disappear, clicking 
again calling the tiles,. sometimes with quite a high frequency, turning 
the laptop pretty much useless when it's "trapped" in this state. Whatever you 
try it's always calling the tiles :-(
This happens even if I'm not touching the notebook at all!!
I couldn't find anything to influence this behavior. Even after rebooting it 
continues! But at some random point in time the jumping stops and the notebook 
can be used as before and works like a charm - until the jumping starts again.

Because I used the fix from @keringar (see above) the on screen keyboard
is not coming any more. But for me it looks that the root cause of the
osk popping up is the cursor jump/click.

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[Bug 1723857] Re: onscreen keyboard appears whenever i touch touchscreen

[Jens Forker]

update to my entry #47:
installed ubuntu 18.04 daily build from Dec 11, 2017 on the Lenovo IdeaPad/Yoga 
2 13 with touch screen. For one day everything went fine except one single 
appearance of the on screen keyboard (osk). On the second day the osk got 
crazy, appearing that frequently that working with the mouse or touch screen 
was practically impossible. But the cursor didn't jump (to lower left corner) 
as it did with 17.04 and 17.10.
The osk sometimes flickered really fast giving the impression of being turned 
on/off at least 10x/second - without me touching anything on the laptop!
Then I applied the fix provided by https://askubuntu.com/users/750621/keringar 
(Thank you!!) and now I can use the laptop again.
Testing continues

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[Bug 1723857] Re: onscreen keyboard appears whenever i touch touchscreen

[doniks]

Jumping cursor sounds like a separate issue

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[Bug 1723857] Re: onscreen keyboard appears whenever i touch touchscreen

[Jens Forker]

Hello,
having the same problem on a Lenovo IdeaPad/Yoga 2 13 (with touch screen): 
ubuntu 17.10 fresh install, the on screen keyboard (osk) always pops up. But 
ALWAYS in conjunction with the cursor being found in the lower left corner. 
On the same laptop running Ubuntu 16.04.3 and 17.04 (running Unity) I had the 
nasty problem that always the trash bin opened (because the cursor jumped to 
the lower left corner - where the trash bin is located - and clicked) 
independent on what I was doing. That made the laptop unusable (running fine 
under Win 8, hence no hardware defect).
Now with 17.10 (Gnome) the trash bin is no longer in the lower left corner. But 
my feel is that the cursor is still jumping (and clicking) to the lower left, 
thereby 'calling' the osk. Again this happens that frequently that the laptop 
is unusable :-(   really nasty.
Universal Access settings: osk = off (if I enable osk, then the desktop 
freezes!!).
The fix of Keringar prevents the osk from popping up - but the cursor still 
continues to jump to the lower left corner :-(.

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[Bug 1723857] Re: onscreen keyboard appears whenever i touch touchscreen

[Jerome Covington]

This is affecting me as well on a thinkpad x1 carbon running pop os
(ubuntu 17.10 derivative).

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Re: [Bug 1723857] Re: onscreen keyboard appears whenever i touch touchscreen

[Andrea Azzarone]

*working on this in January

On Tue, Dec 5, 2017 at 6:49 PM, Andrea Azzarone <
andrea.azzar...@canonical.com> wrote:

> My plan (if upstream agrees with me) is to add an enum option that will
> havethe  the following possible values:
> - auto, we'll not show the osk if a physical keyboard was detected
> - always, always show the keyboard when a text-entry was touched
> - never, don't show the keyboard in any casen
>
> Anyway I'm planning to start working in January.
>
> On Tue, Dec 5, 2017 at 3:10 PM, Emile Victor <1723...@bugs.launchpad.net>
> wrote:
>
>> I would settle for having it be disable-able at all times. There is no
>> reason why it should default to on for a device with a physical
>> keyboard.
>>
>> The desired behaviour would be:
>>
>> 1. Detect if there is a physical keyboard
>> 1a. If there is a physical keyboard, on-screen keyboard defaults to
>> hidden at all times
>> 1b. If there isn't, default it to shown.
>>
>> --
>> You received this bug notification because you are a bug assignee.
>> https://bugs.launchpad.net/bugs/1723857
>>
>> Title:
>>   onscreen keyboard appears whenever i touch touchscreen
>>
>> Status in GNOME Shell:
>>   Confirmed
>> Status in gnome-shell package in Ubuntu:
>>   Triaged
>> Status in gnome-shell source package in Artful:
>>   Triaged
>>
>> Bug description:
>>   Impact
>>   ==
>>   I'm in 17.10. Whenever I touch the touchscreen, the keyboard appears.
>> It is disabled in System Preferences > Universal Access.  This didn't
>> happen in any previous Ubuntus, including 17.04 GNOME, nor in Fedora, which
>> is GNOME based.
>>
>>   Test Case
>>   =
>>   0. Find a laptop with a touch screen that works.
>>   1. Settings > Universal Access > Typing > Screen Keyboard = OFF
>>   2. Touch the screen.
>>
>>   Regression Potential
>>   
>>
>>   Workaround
>>   ==
>>   https://extensions.gnome.org/extension/1326/block-caribou/
>>
>> To manage notifications about this bug go to:
>> https://bugs.launchpad.net/gnome-shell/+bug/1723857/+subscriptions
>>
>> Launchpad-Notification-Type: bug
>> Launchpad-Bug: product=gnome-shell; status=Confirmed; importance=Medium;
>> assignee=None;
>> Launchpad-Bug: distribution=ubuntu; sourcepackage=gnome-shell;
>> component=main; status=Triaged; importance=High; assignee=
>> andrea.azzar...@canonical.com;
>> Launchpad-Bug: distribution=ubuntu; distroseries=artful;
>> sourcepackage=gnome-shell; component=main; status=Triaged; importance=High;
>> assignee=None;
>> Launchpad-Bug-Tags: caribou onscreen-keyboard
>> Launchpad-Bug-Information-Type: Public
>> Launchpad-Bug-Private: no
>> Launchpad-Bug-Security-Vulnerability: no
>> Launchpad-Bug-Commenters: 0atman asnod azzar1 electrosam gillies janitor
>> jbicha nathanel.titane nick-fellows payneio pjsingh5000 tombuntus vanvugt
>> w32stuxnet
>> Launchpad-Bug-Reporter: tom (tombuntus)
>> Launchpad-Bug-Modifier: Emile Victor (w32stuxnet)
>> Launchpad-Message-Rationale: Assignee
>> Launchpad-Message-For: azzar1
>>
>
>

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Title:
  onscreen keyboard appears whenever i touch touchscreen

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Re: [Bug 1723857] Re: onscreen keyboard appears whenever i touch touchscreen

[Andrea Azzarone]

My plan (if upstream agrees with me) is to add an enum option that will
havethe  the following possible values:
- auto, we'll not show the osk if a physical keyboard was detected
- always, always show the keyboard when a text-entry was touched
- never, don't show the keyboard in any casen

Anyway I'm planning to start working in January.

On Tue, Dec 5, 2017 at 3:10 PM, Emile Victor <1723...@bugs.launchpad.net>
wrote:

> I would settle for having it be disable-able at all times. There is no
> reason why it should default to on for a device with a physical
> keyboard.
>
> The desired behaviour would be:
>
> 1. Detect if there is a physical keyboard
> 1a. If there is a physical keyboard, on-screen keyboard defaults to hidden
> at all times
> 1b. If there isn't, default it to shown.
>
> --
> You received this bug notification because you are a bug assignee.
> https://bugs.launchpad.net/bugs/1723857
>
> Title:
>   onscreen keyboard appears whenever i touch touchscreen
>
> Status in GNOME Shell:
>   Confirmed
> Status in gnome-shell package in Ubuntu:
>   Triaged
> Status in gnome-shell source package in Artful:
>   Triaged
>
> Bug description:
>   Impact
>   ==
>   I'm in 17.10. Whenever I touch the touchscreen, the keyboard appears. It
> is disabled in System Preferences > Universal Access.  This didn't happen
> in any previous Ubuntus, including 17.04 GNOME, nor in Fedora, which is
> GNOME based.
>
>   Test Case
>   =
>   0. Find a laptop with a touch screen that works.
>   1. Settings > Universal Access > Typing > Screen Keyboard = OFF
>   2. Touch the screen.
>
>   Regression Potential
>   
>
>   Workaround
>   ==
>   https://extensions.gnome.org/extension/1326/block-caribou/
>
> To manage notifications about this bug go to:
> https://bugs.launchpad.net/gnome-shell/+bug/1723857/+subscriptions
>
> Launchpad-Notification-Type: bug
> Launchpad-Bug: product=gnome-shell; status=Confirmed; importance=Medium;
> assignee=None;
> Launchpad-Bug: distribution=ubuntu; sourcepackage=gnome-shell;
> component=main; status=Triaged; importance=High; assignee=andrea.azzarone@
> canonical.com;
> Launchpad-Bug: distribution=ubuntu; distroseries=artful;
> sourcepackage=gnome-shell; component=main; status=Triaged; importance=High;
> assignee=None;
> Launchpad-Bug-Tags: caribou onscreen-keyboard
> Launchpad-Bug-Information-Type: Public
> Launchpad-Bug-Private: no
> Launchpad-Bug-Security-Vulnerability: no
> Launchpad-Bug-Commenters: 0atman asnod azzar1 electrosam gillies janitor
> jbicha nathanel.titane nick-fellows payneio pjsingh5000 tombuntus vanvugt
> w32stuxnet
> Launchpad-Bug-Reporter: tom (tombuntus)
> Launchpad-Bug-Modifier: Emile Victor (w32stuxnet)
> Launchpad-Message-Rationale: Assignee
> Launchpad-Message-For: azzar1
>

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[Bug 1723857] Re: onscreen keyboard appears whenever i touch touchscreen

[Emile Victor]

I would settle for having it be disable-able at all times. There is no
reason why it should default to on for a device with a physical
keyboard.

The desired behaviour would be:

1. Detect if there is a physical keyboard
1a. If there is a physical keyboard, on-screen keyboard defaults to hidden at 
all times
1b. If there isn't, default it to shown.

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[Bug 1723857] Re: onscreen keyboard appears whenever i touch touchscreen

[PJSingh5000]

Do we know what the desired behavior requirements are?

I'm thinking something like...

1. User taps screen
2. Check if event is in an editable text area
3. If yes, display caribou in half* of the screen where tap did ~not~ occur
4. If no, do not display caribou
5. If caribou is not displayed, sliding up from the bottom of the screen should 
always be available in order to activate the on-screen keyboard.

(* Perhaps this could actually be changed to: display caribou in the
quadrant of the screen diagonal to where the tap occurred.  But you have
to take screen size into account, so for smaller screens, the half
screen rule above may need to be used).

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[Bug 1723857] Re: onscreen keyboard appears whenever i touch touchscreen

[tom]

LOL, caribou-being-a-dick.jpg

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[Bug 1723857] Re: onscreen keyboard appears whenever i touch touchscreen

[Nathanel Titane]

Also, while you guys are in the process of figuring out when and how to
fix this [stupid] regression, add a fix for keeping caribou onto the
display that is actually the touch screen if possible?

When a secondary monitor is plugged in, and regardless of the displays
positioning, caribou jumps to wherever it desires...

See attached image.

** Attachment added: "caribou-being-a-dick"
   
https://bugs.launchpad.net/ubuntu/+source/gnome-shell/+bug/1723857/+attachment/5006307/+files/Screenshot%20from%202017-11-09%2001-45-13.png

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[Bug 1723857] Re: onscreen keyboard appears whenever i touch touchscreen

[Stuart Gillies]

It's a simple problem. Fix it please otherwise I will have to go back to
17.04

It pops up every time I type in this box, and obscures the box.

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[Bug 1723857] Re: onscreen keyboard appears whenever i touch touchscreen

[Bug Watch Updater]

** Changed in: gnome-shell
   Status: Unknown => Confirmed

** Changed in: gnome-shell
   Importance: Unknown => Medium

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[Bug 1723857] Re: onscreen keyboard appears whenever i touch touchscreen

[tom]

Awesome. It'd be great if this bug is fixed in an SRU for 17.10. I'm
just answering your question because I don't EXPECT that.

You asked, "How do you expect the fix to get into Ubuntu 17.10 without
Ubuntu developers?"

"And it's not GNOME that packages GNOME for Ubuntu anyway. It is Ubuntu
(and Debian) developers who do all of that!"

And that packaging process is what got us into this mess. Another reason
I don't expect this process to get us out of this during 17.10.


> Andrea Azzarone even said they won't work on it until 18.04.

> This does mean that I'll start working on this on April '18.

Yeah -- obviously. 18.04 != April '18.

I didn't say you *would* start working on this on[sic] April '18.

I said you won't work on it until "18.04", which is an Ubuntu release,
not a month.

Why would you assume that I don't understand that? I didn't write "April
'18". I wrote 18.04. On Ubuntu launchpad, the context in which we're
having this conversation, that pretty obviously means Ubuntu's 18.04
release, not "April '18". Don't correct me on things that aren't wrong.

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[Bug 1723857] Re: onscreen keyboard appears whenever i touch touchscreen

[Jeremy Bicha]

> (rant about Ubuntu development)

I think there is a good chance that this bug will be fixed in a Stable
Release Update for Ubuntu 17.10. I've personally done dozens of stable
release updates for Ubuntu to fix bugs (mostly in GNOME) this year. Once
an Ubuntu stable release happens, it is the responsibility of Ubuntu
developers to get bug fixes into the release, not GNOME.

And it's not GNOME that packages GNOME for Ubuntu anyway. It is Ubuntu
(and Debian) developers who do all of that!

> You are equally to blame for the edit war.

I reverted twice and stopped. You reverted 4 times.

It feels like you are a bit confused on how Ubuntu development works.
That's fine ­– I'm still learning new stuff about it! But I think here
your confusion has caused a bit of excessive conflict here. I recommend
trying to work together more next time.

** Changed in: gnome-shell (Ubuntu)
   Importance: Undecided => High

** Changed in: gnome-shell (Ubuntu)
   Status: Confirmed => Triaged

** Also affects: gnome-shell (Ubuntu Artful)
   Importance: Undecided
   Status: New

** Changed in: gnome-shell (Ubuntu Artful)
   Importance: Undecided => High

** Changed in: gnome-shell (Ubuntu Artful)
   Status: New => Triaged

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Re: [Bug 1723857] Re: onscreen keyboard appears whenever i touch touchscreen

[Andrea Azzarone]

On Mon, Oct 30, 2017 at 6:11 PM, Andrea Azzarone <
andrea.azzar...@canonical.com> wrote:

>
>
> On Mon, Oct 30, 2017 at 5:51 PM, tom <1723...@bugs.launchpad.net> wrote:
>
>> I don't expect the fix to get into 17.10, with or without Ubuntu
>> developers.
>>
>> Related problems have been known in GNOME since 2015. Red Hat's Florian
>> Mullner wrote patches a year ago for this issue, and Kerignar wrote a
>> GNOME extension to disable caribou.
>>
>> I expect the fix to eventually get into Ubuntu without any Ubuntu
>> developers. I expect this to happen the same exact way that the problem
>> got into Ubuntu in the first place. Remember,  this problem didn't exist
>> in 17.04 Ubuntu GNOME! Ubuntu 17.10 simply includes GNOME 3.26 with this
>> bug. No Ubuntu developers tested GNOME 3.26 and protected Ubuntu from
>> suffering this GNOME bug. Ubuntu will simply include 3.28 or some future
>> edition of GNOME in the future, that will eventually include a
>> correction to this bug, again WITHOUT Ubuntu developers.
>>
>
> This is actually wrong. Since the switch to Gnome Shell we are actively
> working with
> upstream to report and fix bugs (just check the Changelogs and you'll see
> that I'm right).
>
>
>>
>> Andrea Azzarone even said they won't work on it until 18.04.
>>
>
> This does mean that I'll start working on this on April '18. I consider
> this a major issues and I'll work
>

*does not mean


> on this as soon as I'll finish to work on some other priorties. This does
> not mean that I'll not SRU (backport)
> the fix to 17.10. This is just the way Ubuntu development works.
>
>
>>
>> Don't tell me not to "edit war". It takes at least 2 sides to have an
>> edit war. You are not righteous or above edit warring. You are equally
>> to blame for the edit war.
>>
>> It is important to mark this bug as the master bug for the 3 clearly
>> advantageous reasons I've repeated so many times.
>>
>> --
>> You received this bug notification because you are a bug assignee.
>> https://bugs.launchpad.net/bugs/1723857
>>
>> Title:
>>   onscreen keyboard appears whenever i touch touchscreen
>>
>> Status in GNOME Shell:
>>   Unknown
>> Status in gnome-shell package in Ubuntu:
>>   Confirmed
>>
>> Bug description:
>>   Impact
>>   ==
>>   I'm in 17.10. Whenever I touch the touchscreen, the keyboard appears.
>> It is disabled in System Preferences > Universal Access.  This didn't
>> happen in any previous Ubuntus, including 17.04 GNOME, nor in Fedora, which
>> is GNOME based.
>>
>>   Test Case
>>   =
>>   0. Find a laptop with a touch screen that works.
>>   1. Settings > Universal Access > Typing > Screen Keyboard = OFF
>>   2. Touch the screen.
>>
>>   Regression Potential
>>   
>>
>>   Workaround
>>   ==
>>   https://extensions.gnome.org/extension/1326/block-caribou/
>>
>> To manage notifications about this bug go to:
>> https://bugs.launchpad.net/gnome-shell/+bug/1723857/+subscriptions
>>
>> Launchpad-Notification-Type: bug
>> Launchpad-Bug: product=gnome-shell; status=Unknown; importance=Unknown;
>> assignee=None;
>> Launchpad-Bug: distribution=ubuntu; sourcepackage=gnome-shell;
>> component=main; status=Confirmed; importance=Undecided; assignee=
>> andrea.azzar...@canonical.com;
>> Launchpad-Bug-Tags: caribou onscreen-keyboard
>> Launchpad-Bug-Information-Type: Public
>> Launchpad-Bug-Private: no
>> Launchpad-Bug-Security-Vulnerability: no
>> Launchpad-Bug-Commenters: 0atman asnod azzar1 electrosam janitor jbicha
>> nick-fellows payneio tombuntus vanvugt
>> Launchpad-Bug-Reporter: tom (tombuntus)
>> Launchpad-Bug-Modifier: tom (tombuntus)
>> Launchpad-Message-Rationale: Assignee
>> Launchpad-Message-For: azzar1
>>
>
>

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Re: [Bug 1723857] Re: onscreen keyboard appears whenever i touch touchscreen

[Andrea Azzarone]

On Mon, Oct 30, 2017 at 5:51 PM, tom <1723...@bugs.launchpad.net> wrote:

> I don't expect the fix to get into 17.10, with or without Ubuntu
> developers.
>
> Related problems have been known in GNOME since 2015. Red Hat's Florian
> Mullner wrote patches a year ago for this issue, and Kerignar wrote a
> GNOME extension to disable caribou.
>
> I expect the fix to eventually get into Ubuntu without any Ubuntu
> developers. I expect this to happen the same exact way that the problem
> got into Ubuntu in the first place. Remember,  this problem didn't exist
> in 17.04 Ubuntu GNOME! Ubuntu 17.10 simply includes GNOME 3.26 with this
> bug. No Ubuntu developers tested GNOME 3.26 and protected Ubuntu from
> suffering this GNOME bug. Ubuntu will simply include 3.28 or some future
> edition of GNOME in the future, that will eventually include a
> correction to this bug, again WITHOUT Ubuntu developers.
>

This is actually wrong. Since the switch to Gnome Shell we are actively
working with
upstream to report and fix bugs (just check the Changelogs and you'll see
that I'm right).


>
> Andrea Azzarone even said they won't work on it until 18.04.
>

This does mean that I'll start working on this on April '18. I consider
this a major issues and I'll work
on this as soon as I'll finish to work on some other priorties. This does
not mean that I'll not SRU (backport)
the fix to 17.10. This is just the way Ubuntu development works.


>
> Don't tell me not to "edit war". It takes at least 2 sides to have an
> edit war. You are not righteous or above edit warring. You are equally
> to blame for the edit war.
>
> It is important to mark this bug as the master bug for the 3 clearly
> advantageous reasons I've repeated so many times.
>
> --
> You received this bug notification because you are a bug assignee.
> https://bugs.launchpad.net/bugs/1723857
>
> Title:
>   onscreen keyboard appears whenever i touch touchscreen
>
> Status in GNOME Shell:
>   Unknown
> Status in gnome-shell package in Ubuntu:
>   Confirmed
>
> Bug description:
>   Impact
>   ==
>   I'm in 17.10. Whenever I touch the touchscreen, the keyboard appears. It
> is disabled in System Preferences > Universal Access.  This didn't happen
> in any previous Ubuntus, including 17.04 GNOME, nor in Fedora, which is
> GNOME based.
>
>   Test Case
>   =
>   0. Find a laptop with a touch screen that works.
>   1. Settings > Universal Access > Typing > Screen Keyboard = OFF
>   2. Touch the screen.
>
>   Regression Potential
>   
>
>   Workaround
>   ==
>   https://extensions.gnome.org/extension/1326/block-caribou/
>
> To manage notifications about this bug go to:
> https://bugs.launchpad.net/gnome-shell/+bug/1723857/+subscriptions
>
> Launchpad-Notification-Type: bug
> Launchpad-Bug: product=gnome-shell; status=Unknown; importance=Unknown;
> assignee=None;
> Launchpad-Bug: distribution=ubuntu; sourcepackage=gnome-shell;
> component=main; status=Confirmed; importance=Undecided; assignee=
> andrea.azzar...@canonical.com;
> Launchpad-Bug-Tags: caribou onscreen-keyboard
> Launchpad-Bug-Information-Type: Public
> Launchpad-Bug-Private: no
> Launchpad-Bug-Security-Vulnerability: no
> Launchpad-Bug-Commenters: 0atman asnod azzar1 electrosam janitor jbicha
> nick-fellows payneio tombuntus vanvugt
> Launchpad-Bug-Reporter: tom (tombuntus)
> Launchpad-Bug-Modifier: tom (tombuntus)
> Launchpad-Message-Rationale: Assignee
> Launchpad-Message-For: azzar1
>

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[Bug 1723857] Re: onscreen keyboard appears whenever i touch touchscreen

[tom]

I don't expect the fix to get into 17.10, with or without Ubuntu
developers.

Related problems have been known in GNOME since 2015. Red Hat's Florian
Mullner wrote patches a year ago for this issue, and Kerignar wrote a
GNOME extension to disable caribou.

I expect the fix to eventually get into Ubuntu without any Ubuntu
developers. I expect this to happen the same exact way that the problem
got into Ubuntu in the first place. Remember,  this problem didn't exist
in 17.04 Ubuntu GNOME! Ubuntu 17.10 simply includes GNOME 3.26 with this
bug. No Ubuntu developers tested GNOME 3.26 and protected Ubuntu from
suffering this GNOME bug. Ubuntu will simply include 3.28 or some future
edition of GNOME in the future, that will eventually include a
correction to this bug, again WITHOUT Ubuntu developers.

Andrea Azzarone even said they won't work on it until 18.04.

Don't tell me not to "edit war". It takes at least 2 sides to have an
edit war. You are not righteous or above edit warring. You are equally
to blame for the edit war.

It is important to mark this bug as the master bug for the 3 clearly
advantageous reasons I've repeated so many times.

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[Bug 1723857] Re: onscreen keyboard appears whenever i touch touchscreen

[Andrea Azzarone]

This is no my list for 18.04. I'm working on other thing right now, but
I'll make sure this get fixed by 18.04.

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[Bug 1723857] Re: onscreen keyboard appears whenever i touch touchscreen

[Jeremy Bicha]

>There are no Ubuntu developers assigned to GNOME bugs. This is a GNOME
bug. It has nothing to do with Ubuntu. It has nothing to do with Ubuntu.

How do you expect the fix to get into Ubuntu 17.10 without Ubuntu
developers?

Somebody has to follow the https://wiki.ubuntu.com/StableReleaseUpdates
procedure.

Anyway, we ended up letting this bug be the master bug, but please don't
"edit war" in the future.

https://en.wikipedia.org/wiki/Wikipedia:Edit_warring

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[Bug 1723857] Re: onscreen keyboard appears whenever i touch touchscreen

[Daniel van Vugt]

** Description changed:

- I'm in 17.10. Whenever I touch the touchscreen, the keyboard appears. It
- is disabled in System Preferences > Universal Access.  This didn't
- happen in any previous Ubuntus, including 17.04 GNOME, nor in Fedora,
- which is GNOME based.
+ Impact
+ ==
+ I'm in 17.10. Whenever I touch the touchscreen, the keyboard appears. It is 
disabled in System Preferences > Universal Access.  This didn't happen in any 
previous Ubuntus, including 17.04 GNOME, nor in Fedora, which is GNOME based.
+ 
+ Test Case
+ =
+ 0. Find a laptop with a touch screen that works.
+ 1. Settings > Universal Access > Typing > Screen Keyboard = OFF
+ 2. Touch the screen.
+ 
+ Regression Potential
+ 
+ 
+ Workaround
+ ==
+ https://extensions.gnome.org/extension/1326/block-caribou/

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[Bug 1723857] Re: onscreen keyboard appears whenever i touch touchscreen

[Daniel van Vugt]

** Changed in: gnome-shell (Ubuntu)
 Assignee: (unassigned) => Andrea Azzarone (azzar1)

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[Bug 1723857] Re: onscreen keyboard appears whenever i touch touchscreen

[tom]

Daniel, explain EXACTLY what negative stuff happens if this bug is
unmarked as duplicate instead of claiming that it's "not helping the
situation". Until you do, we can only assume that it's better for the
community if THIS BUG is the main one, and the other is the duplicate.
It gets more traffic and helps more people BECAUSE IT'S BETTER in the
ways I described.

Jeremy, still waiting on an answer to my questions.

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[Bug 1723857] Re: onscreen keyboard appears whenever i touch touchscreen

[tom]

@Daniel, @Jeremy, explain yourselves explicitly and clearly.

There are no Ubuntu developers assigned to GNOME bugs. This is a GNOME
bug. It has nothing to do with Ubuntu.

If you assigned the upstream bug link to this one, then leave this as
the primary bug, and mark the other duplicate of this one. This bug's
way hotter, way more thorough, and way more clearly described. We know
this because it earned TONS more fire in much less time than the other
bug.

** This bug is no longer a duplicate of bug 1721315
   On-screen keyboard shows up on first touch even when touch does not activate 
a text-field

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[Bug 1723857] Re: onscreen keyboard appears whenever i touch touchscreen

[Daniel van Vugt]

*** This bug is a duplicate of bug 1721315 ***
https://bugs.launchpad.net/bugs/1721315

All, you're not helping the situation by unmarking this as a duplicate.

The first report was bug 1721315. The correct developer was assigned to
bug 1721315. And the correct upstream bug link was assigned to bug
1721315. And bug 1721315 is the only one correctly formatted already in
such a way that a fix can be backported to 17.10 (SRU).

I've duplicated the upstream link in here now, but I think this bug
should be closed as a duplicate of bug 1721315.

** This bug has been marked a duplicate of bug 1721315
   On-screen keyboard shows up on first touch even when touch does not activate 
a text-field

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[Bug 1723857] Re: onscreen keyboard appears whenever i touch touchscreen

[Daniel van Vugt]

*** This bug is a duplicate of bug 1721315 ***
https://bugs.launchpad.net/bugs/1721315

** Also affects: gnome-shell via
   https://bugzilla.gnome.org/show_bug.cgi?id=788188
   Importance: Unknown
   Status: Unknown

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[Bug 1723857] Re: onscreen keyboard appears whenever i touch touchscreen

[tom]

Jeremy, that's great. I marked the other bug as a duplicate, which it
is. This is a better, more thorough, more correctly-worded bug. I agree
that people can and should work on fixing a duplicate bug. That is a
separate question from which bug should be marked duplicate. This bug is
also correctly attributed to the part of Ubuntu that needs to be fixed
(Not Ubuntu at all, but GNOME).

** This bug is no longer a duplicate of bug 1721315
   On-screen keyboard shows up on first touch even when touch does not activate 
a text-field

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[Bug 1723857] Re: onscreen keyboard appears whenever i touch touchscreen

[Jeremy Bicha]

*** This bug is a duplicate of bug 1721315 ***
https://bugs.launchpad.net/bugs/1721315

tom and others, please stop un-duplicating this bug.

bug 1721315 is triaged and assigned to the people who are actually
working on fixing this bug. It also was correctly attributed to the part
of Ubuntu that needs to be fixed.

** This bug has been marked a duplicate of bug 1721315
   On-screen keyboard shows up on first touch even when touch does not activate 
a text-field

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[Bug 1723857] Re: onscreen keyboard appears whenever i touch touchscreen

[tom]

** This bug is no longer a duplicate of bug 1721315
   On-screen keyboard shows up on first touch even when touch does not activate 
a text-field

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[Bug 1723857] Re: onscreen keyboard appears whenever i touch touchscreen

[Jeremy Bicha]

*** This bug is a duplicate of bug 1721315 ***
https://bugs.launchpad.net/bugs/1721315

Thank you for taking the time to report this bug and helping to make
Ubuntu better. This particular bug has already been reported and is a
duplicate of bug 1721315, so it is being marked as such. Please look at
the other bug report to see if there is any missing information that you
can provide, or to see if there is a workaround for the bug.
Additionally, any further discussion regarding the bug should occur in
the other report. Feel free to continue to report any other bugs you may
find.

** This bug has been marked a duplicate of bug 1721315
   On-screen keyboard shows up on first touch even when touch does not activate 
a text-field

** No longer affects: caribou (Ubuntu)

** No longer affects: gnome-desktop (Ubuntu)

** This bug is no longer a duplicate of bug 1721315
   On-screen keyboard shows up on first touch even when touch does not activate 
a text-field

** Package changed: ubuntu => gnome-shell (Ubuntu)

** Project changed: gnome-desktop => gnome-shell

** No longer affects: gnome-shell

** This bug has been marked a duplicate of bug 1721315
   On-screen keyboard shows up on first touch even when touch does not activate 
a text-field

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[Bug 1723857] Re: onscreen keyboard appears whenever i touch touchscreen

[tom]

** This bug is no longer a duplicate of bug 1721315
   On-screen keyboard shows up on first touch even when touch does not activate 
a text-field

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[Bug 1723857] Re: onscreen keyboard appears whenever i touch touchscreen

[nicholas5]

*** This bug is a duplicate of bug 1721315 ***
https://bugs.launchpad.net/bugs/1721315

+1  for me Dell XPS 15 (9530) on 17.10

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[Bug 1723857] Re: onscreen keyboard appears whenever i touch touchscreen

[tom]

*** This bug is a duplicate of bug 1721315 ***
https://bugs.launchpad.net/bugs/1721315

@Tristram Very interesting theory!

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[Bug 1723857] Re: onscreen keyboard appears whenever i touch touchscreen

[Tristram Oaten]

*** This bug is a duplicate of bug 1721315 ***
https://bugs.launchpad.net/bugs/1721315

I think I have a theory about this bug: It's caused by the 
swipe-up-from-bottom-screen-edge gesture that is configured to show caribou.
I think that the cursor is swept off the screen to the bottom when you change 
input devices (touch/pen/mouse), and when you re-enable them by pressing or 
tapping the screen, it counts as this gesture.

Is there a way to disable this swipe-up gesture to test?

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[Bug 1723857] Re: onscreen keyboard appears whenever i touch touchscreen

[tom]

*** This bug is a duplicate of bug 1721315 ***
https://bugs.launchpad.net/bugs/1721315

That bug doesn't even include the correct packages.

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[Bug 1723857] Re: onscreen keyboard appears whenever i touch touchscreen

[tom]

*** This bug is a duplicate of bug 1721315 ***
https://bugs.launchpad.net/bugs/1721315

This bug got a fire of 52 in less than half the time as that one got 32.

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[Bug 1723857] Re: onscreen keyboard appears whenever i touch touchscreen

[tom]

*** This bug is a duplicate of bug 1721315 ***
https://bugs.launchpad.net/bugs/1721315

Who cares that that bug is a few days older? It's lower-quality, doesn't
even copy the bugzilla bug completely, and lacks the partial solutions
that this bug has. Keep this one the primary, and mark that one a
duplicate.

"It's also not necessary to copy the entire contents from an upstream
bug."

No, but it's the decent thing to do. People sent to that bug won't get
the extension. Its text is clearly less matching to peoples' searches as
this one. Stick with the higher-quality bug that people use more.

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[Bug 1723857] Re: onscreen keyboard appears whenever i touch touchscreen

[Daniel van Vugt]

*** This bug is a duplicate of bug 1721315 ***
https://bugs.launchpad.net/bugs/1721315

Well I experience the same issue without using a stylus or keyboard and
I was tracking bug 1721315. The pre-conditions may be unimportant so
let's assume it's the same bug. If it's not then please clarify in the
description here how this one is different.

As for X11 vs Wayland, for high-level behaviour like whether something
is displayed at all, those should always be the same for both X11 and
Wayland. So that distinction should be irrelevant until proven
otherwise.

It's also not necessary to copy the entire contents from an upstream
bug. Although for some bug trackers LaunchPad will do it automatically.

Bug 1721315 is also older than this one, which is preferred when
deduplicating bugs.

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[Bug 1723857] Re: onscreen keyboard appears whenever i touch touchscreen

[tom]

*** This bug is a duplicate of bug 1721315 ***
https://bugs.launchpad.net/bugs/1721315

You also need to copy the WHOLE bug from bugzilla. Don't leave people
hanging like that. There are patches and important comments in the
bugzilla bug. Only the first paragraph report was copied into
https://bugs.launchpad.net/ubuntu/+source/gnome-shell/+bug/1721315.

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[Bug 1723857] Re: onscreen keyboard appears whenever i touch touchscreen

[tom]

*** This bug is a duplicate of bug 1721315 ***
https://bugs.launchpad.net/bugs/1721315

It really isn't a duplicate.

#1 that talks about first touches AFTER stylus or keyboard. This bug
doesn't.

#2 that was in X11, this is Wayland.

Iff you update that bug in both of these ways, then this is a duplicate.

Otherwise, no.

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[Bug 1723857] Re: onscreen keyboard appears whenever i touch touchscreen

[Daniel van Vugt]

*** This bug is a duplicate of bug 1721315 ***
https://bugs.launchpad.net/bugs/1721315

Thank you for taking the time to report this bug and helping to make
Ubuntu better. This particular bug has already been reported and is a
duplicate of bug 1721315, so it is being marked as such. Please look at
the other bug report to see if there is any missing information that you
can provide, or to see if there is a workaround for the bug.
Additionally, any further discussion regarding the bug should occur in
the other report. Feel free to continue to report any other bugs you may
find.


** This bug has been marked a duplicate of bug 1721315
   On-screen keyboard shows up on first touch even when touch does not activate 
a text-field

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[Bug 1723857] Re: onscreen keyboard appears whenever i touch touchscreen

[Sameer]

@keringar Thanks a lot for the extension! Its a lifesaver until this bug is 
fixed.
Verified working with GNOME 3.26.1

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[Bug 1723857] Re: onscreen keyboard appears whenever i touch touchscreen

[tom]

@payneio Thank https://askubuntu.com/users/750621/keringar

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[Bug 1723857] Re: onscreen keyboard appears whenever i touch touchscreen

[Paul Payne]

@tombuntus FTW!

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[Bug 1723857] Re: onscreen keyboard appears whenever i touch touchscreen

[tom]

In the meantime, here's a GNOME extension to bitchslap Caribou off your
screen: https://extensions.gnome.org/extension/1326/block-caribou/

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[Bug 1723857] Re: onscreen keyboard appears whenever i touch touchscreen

[tom]

I confirm that disabling caribou in system startup doesn't remedy this,
though on my system it changes the appearance of keyboard from tiny
keyboard in only bottom left of screen to full-width-of-screen keyboard
across the entire bottom of screen.

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[Bug 1723857] Re: onscreen keyboard appears whenever i touch touchscreen

[Paul Payne]

Disabling caribou in system startup doesn't help.

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[Bug 1723857] Re: onscreen keyboard appears whenever i touch touchscreen

[Launchpad Bug Tracker]

Status changed to 'Confirmed' because the bug affects multiple users.

** Changed in: caribou (Ubuntu)
   Status: New => Confirmed

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[Bug 1723857] Re: onscreen keyboard appears whenever i touch touchscreen

[Launchpad Bug Tracker]

Status changed to 'Confirmed' because the bug affects multiple users.

** Changed in: gnome-desktop (Ubuntu)
   Status: New => Confirmed

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[Bug 1723857] Re: onscreen keyboard appears whenever i touch touchscreen

[Launchpad Bug Tracker]

Status changed to 'Confirmed' because the bug affects multiple users.

** Changed in: ubuntu
   Status: New => Confirmed

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[Bug 1723857] Re: onscreen keyboard appears whenever i touch touchscreen

[tom]

** Package changed: onboard (Ubuntu) => ubuntu

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[Bug 1723857] Re: onscreen keyboard appears whenever i touch touchscreen

[Bug Watch Updater]

** Changed in: gnome-desktop
   Status: Unknown => Confirmed

** Changed in: gnome-desktop
   Importance: Unknown => Medium

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[Bug 1723857] Re: onscreen keyboard appears whenever i touch touchscreen

[tom]

** Also affects: gnome-desktop (Ubuntu)
   Importance: Undecided
   Status: New

** Also affects: gnome-desktop via
   https://bugzilla.gnome.org/show_bug.cgi?id=788188
   Importance: Unknown
   Status: Unknown

** Also affects: caribou (Ubuntu)
   Importance: Undecided
   Status: New

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[Bug 1723857] Re: onscreen keyboard appears whenever i touch touchscreen

[tom]

** Bug watch added: GNOME Bug Tracker #742246
   https://bugzilla.gnome.org/show_bug.cgi?id=742246

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Re: [Bug 1723857] Re: onscreen keyboard appears whenever i touch touchscreen

[tom]

I'm afraid you're right that I'd been on 3.24, and this is a 3.26
regression bug.

I hadn't seen that bug on gnome bugzilla, but now following the rabbit hole
of that family of bugs.

Some people have put up with a variation of this same problem since 2015!
https://bugzilla.gnome.org/show_bug.cgi?id=742246

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[Bug 1723857] Re: onscreen keyboard appears whenever i touch touchscreen

[Arnaud Buy]

Yes we agree !

Ubuntu GNOME 17.04 includes GNOME 3.24 : 
https://ubuntugnome.org/ubuntu-gnome-17-04-released/
It seems that Fedora includes GNOME 3.24 too : 
https://fedoraproject.org/wiki/Changes/GNOME3.24
Ubuntu 17.10 ships with a 3.26.1 version.

Did you see this bug on Gnome ? :
https://bugzilla.gnome.org/show_bug.cgi?id=788188


** Bug watch added: GNOME Bug Tracker #788188
   https://bugzilla.gnome.org/show_bug.cgi?id=788188

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Re: [Bug 1723857] Re: onscreen keyboard appears whenever i touch touchscreen

[tom]

I use default. It's not OK to require a person to wiggle a mouse or
touchpad whenever they want to touch their screen, for example scrolling,
changing windows, pausing/playing a video, etc.

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Title:
  onscreen keyboard appears whenever i touch touchscreen

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[Bug 1723857] Re: onscreen keyboard appears whenever i touch touchscreen

[Arnaud Buy]

on my setup with ubuntu 17.10, the default gnome screen keyboard, a
touchscreen and without enabling screen keyboard in universal access =>
the screen keyboard disappears as soon as i handle a mouse. Did you use
onboard or the default screen keyboard ?

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Title:
  onscreen keyboard appears whenever i touch touchscreen

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Re: [Bug 1723857] Re: onscreen keyboard appears whenever i touch touchscreen

[tom]

then the bug is more specifically

 "enabled" != "force shown every single time user touches and not
disable-able"

in all other senses of the word, enabled suggest the keyboard setting would
be toggled "on" in universal access by default in touchscreen machines.

put another way, "onscreen keyboard not disable-able on touchscreen
devices".

any ideas why I wasn't plagued by this bug on 17.04gnome nor the latest
fedora (gnome by default) with the same touchscreen device? im pretty sure
fedoras gnome is up to date.

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  onscreen keyboard appears whenever i touch touchscreen

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[Bug 1723857] Re: onscreen keyboard appears whenever i touch touchscreen

[Arnaud Buy]

It seems that the on-screen keyboard is automatically enabled if you use
a touchscreen : https://help.gnome.org/users/gnome-help/stable/keyboard-
osk.html.en

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Title:
  onscreen keyboard appears whenever i touch touchscreen

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