*** This bug is a duplicate of bug 1727603 ***
https://bugs.launchpad.net/bugs/1727603
** This bug has been marked a duplicate of bug 1727603
gnome-shell crashed with signal 5 in __GI___libc_free() from g_free() from
g_key_file_parse_key_value_pair()
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Hi Daniel,
After downgrading apport to the version you specified, I was able to submit
a new bug 1727603 :
https://bugs.launchpad.net/ubuntu/+source/gnome-shell/+bug/1727603
I was notified that this report contains private information and it was
automatically selected as private. I changed
Please try this:
https://wiki.ubuntu.com/Apport#Why_is_apport_disabled_by_default.3F
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https://bugs.launchpad.net/bugs/1725932
Title:
gnome-shell freezes randomly
To manage
Ugg. Sorry about that. I don't fully understand the Ubuntu policy on
that myself, but it did change over night:
https://launchpad.net/ubuntu/+source/apport/2.20.7-0ubuntu3.1
You might have some luck by downgrading your apport packages to the
previous version first:
Hi again,
I removed the old crash file and re-created and trapped the crash. It's not
corrupted anymore. however, I just tried to report the bug 3 times but I keep
getting 502 error. :/ (see attachment)
** Attachment added: "Screenshot from 2017-10-26 00-44-52.png"
I will re-create the crash and try to make/upload a new file by tonight
On Wed, Oct 25, 2017 at 2:52 PM, Daniel van Vugt <
daniel.van.v...@canonical.com> wrote:
> OK, sorry to hear. Please retry, or try making a whole new .crash file?
>
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> You received this bug notification because you are
I will re-create the crash and try to make/upload a new file by tonight
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https://bugs.launchpad.net/bugs/1725932
Title:
gnome-shell freezes randomly
To manage notifications about this
OK, sorry to hear. Please retry, or try making a whole new .crash file?
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https://bugs.launchpad.net/bugs/1725932
Title:
gnome-shell freezes randomly
To manage notifications about this
Hi Daniel,
When I try to report the bug, I get this error :/ (see attachment)
** Attachment added: "bugReportError.png"
https://bugs.launchpad.net/ubuntu/+source/gnome-shell/+bug/1725932/+attachment/4993363/+files/bugReportError.png
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** Tags removed: need-amd64-retrace
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https://bugs.launchpad.net/bugs/1725932
Title:
gnome-shell freezes randomly
To manage notifications about this bug go to:
Thanks but please do:
6. Upload the crash file using this command or similar:
ubuntu-bug /var/crash/_usr_bin_gnome-shell.1000.crash
7. Tell use the new bug ID that was created.
** Changed in: gnome-shell (Ubuntu)
Status: New => Incomplete
** Tags added: need-amd64-retrace
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You
Hi Daniel,
Sorry for this late reply, I've been studying for college finals.
I followed your steps and here is the .crash file as requested.
How I was able to recreate the crash multiple times:
1. Login
2. Open terminal, run sudo nautilus
--> I get this error :
Invalid MIT-MAGIC-COOKIE-1
We're going to need to analyse the hung gnome-shell process. Please
try to do this:
1. Install openssh-server:
sudo apt install openssh-server
2. Using a second machine, log into the offending machine via SSH:
ssh @
where is your username, and is either hostname or the
machine's IP
Here is a snip of the syslog where the issue occurred.
** Attachment added: "syslog_snippet_gnome-shell_freeze_bug"
https://bugs.launchpad.net/ubuntu/+source/gnome-shell/+bug/1725932/+attachment/4984306/+files/syslog_snippet_gnome-shell_freeze_bug
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