Re: [Bug 1744510] Re: RF mouse (with USB dongle) doesn't work after reboot until I unplug it and plug it back in

[Kai-Heng Feng]

> On May 8, 2018, at 5:42 PM, Jonathan Kamens   
> wrote:
>
>> Does the mouse movement work again after you click its button?
>
> No.
>
> Do you think I am an idiot?
No. It's quite normal for a runtime suspended USB mouse.

Your attitude is not constructive at all. Please be aware of that.

>
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> in Ubuntu.
> https://bugs.launchpad.net/bugs/1744510
>
> Title:
>   RF mouse (with USB dongle) doesn't work after reboot until I unplug it
>   and plug it back in
>
> Status in linux package in Ubuntu:
>   Confirmed
>
> Bug description:
>   My wireless mouse doesn't work after I reboot until I unplug its USB
>   dongle and plug it back in.
>
>   I don't see anything in Xorg.0.log which obviously explains this
>   problem. It looks like the mouse is added to the X server
>   configuration on startup without any problems, at least unless I'm
>   misreading the log, and then the second time it's added, when I unplug
>   it and plug it back in, it looks like the same thing happens in the
>   log, but then the mouse works.
>
>   This was a problem in 17.04 as well, i.e., it isn't new in 17.10.
>
>   ProblemType: Bug
>   DistroRelease: Ubuntu 17.10
>   Package: xserver-xorg-core 2:1.19.5-0ubuntu2
>   ProcVersionSignature: Ubuntu 4.13.0-25.29-generic 4.13.13
>   Uname: Linux 4.13.0-25-generic x86_64
>   NonfreeKernelModules: nvidia_uvm nvidia_drm nvidia_modeset nvidia
>   .proc.driver.nvidia.gpus..01.00.0: Error: [Errno 21] Is a directory: 
> '/proc/driver/nvidia/gpus/:01:00.0'
>   .proc.driver.nvidia.registry: Binary: ""
>   .proc.driver.nvidia.version:
>NVRM version: NVIDIA UNIX x86_64 Kernel Module  384.111  Tue Dec 19 
> 23:51:45 PST 2017
>GCC version:  gcc version 7.2.0 (Ubuntu 7.2.0-8ubuntu3)
>   .tmp.unity_support_test.0:
>
>   ApportVersion: 2.20.7-0ubuntu3.7
>   Architecture: amd64
>   CompizPlugins: No value set for 
> `/apps/compiz-1/general/screen0/options/active_plugins'
>   CompositorRunning: None
>   CurrentDesktop: ubuntu:GNOME
>   Date: Sat Jan 20 18:31:15 2018
>   DistUpgraded: 2018-01-20 12:11:24,767 ERROR Cache can not be locked 
> (E:Could not get lock /var/lib/dpkg/lock - open (11: Resource temporarily 
> unavailable), E:Unable to lock the administration directory (/var/lib/dpkg/), 
> is another process using it?)
>   DistroCodename: artful
>   DistroVariant: ubuntu
>   ExtraDebuggingInterest: Yes
>   GraphicsCard:
>NVIDIA Corporation GM204 [GeForce GTX 970] [10de:13c2] (rev a1) (prog-if 
> 00 [VGA controller])
>  Subsystem: Device [196e:1131]
>   InstallationDate: Installed on 2016-01-16 (735 days ago)
>   InstallationMedia: Ubuntu 15.10 "Wily Werewolf" - Release amd64 (20151021)
>   MachineType: Acer Predator G6-710
>   ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-4.13.0-25-generic.efi.signed 
> root=/dev/mapper/ubuntu--vg-root ro quiet splash vt.handoff=7
>   SourcePackage: xorg-server
>   UpgradeStatus: Upgraded to artful on 2018-01-20 (0 days ago)
>   dmi.bios.date: 05/18/2016
>   dmi.bios.vendor: American Megatrends Inc.
>   dmi.bios.version: R01-A4
>   dmi.board.name: Predator G6-710
>   dmi.board.vendor: Acer
>   dmi.chassis.type: 3
>   dmi.chassis.vendor: Acer
>   dmi.modalias: 
> dmi:bvnAmericanMegatrendsInc.:bvrR01-A4:bd05/18/2016:svnAcer:pnPredatorG6-710:pvr:rvnAcer:rnPredatorG6-710:rvr:cvnAcer:ct3:cvr:
>   dmi.product.family: Acer Desktop
>   dmi.product.name: Predator G6-710
>   dmi.sys.vendor: Acer
>   version.compiz: compiz 1:0.9.13.1+17.10.20170901-0ubuntu1
>   version.libdrm2: libdrm2 2.4.83-1
>   version.libgl1-mesa-dri: libgl1-mesa-dri 17.2.4-0ubuntu1~17.10.2
>   version.libgl1-mesa-glx: libgl1-mesa-glx 17.2.4-0ubuntu1~17.10.2
>   version.nvidia-graphics-drivers: nvidia-graphics-drivers-* N/A
>   version.xserver-xorg-core: xserver-xorg-core 2:1.19.5-0ubuntu2
>   version.xserver-xorg-input-evdev: xserver-xorg-input-evdev 1:2.10.5-1ubuntu1
>   version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:7.10.0-1
>   version.xserver-xorg-video-intel: xserver-xorg-video-intel 
> 2:2.99.917+git20170309-0ubuntu1
>   version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.15-2
>   xserver.bootTime: Sat Jan 20 17:16:47 2018
>   xserver.configfile: default
>   xserver.errors:
>
>   xserver.logfile: /var/log/Xorg.0.log
>   xserver.outputs:
>
>   xserver.version: 2:1.19.5-0ubuntu2
>
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Title:
  RF mouse (with USB dongle) doesn't work after reboot until I unplug it
  and plug it back in

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[Bug 1744510] Re: RF mouse (with USB dongle) doesn't work after reboot until I unplug it and plug it back in

[Jonathan Kamens]

>Does the mouse movement work again after you click its button?

No.

Do you think I am an idiot?

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Title:
  RF mouse (with USB dongle) doesn't work after reboot until I unplug it
  and plug it back in

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[Bug 1744510] Re: RF mouse (with USB dongle) doesn't work after reboot until I unplug it and plug it back in

[Kai-Heng Feng]

Does the mouse movement work again after you click its button?

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Title:
  RF mouse (with USB dongle) doesn't work after reboot until I unplug it
  and plug it back in

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[Bug 1744510] Re: RF mouse (with USB dongle) doesn't work after reboot until I unplug it and plug it back in

[Jonathan Kamens]

1) Just tested bionic, same behavior.

2) I also discovered something new about this issue when I tested this
on bionic. I _thought_ I observed this on artful, but I wasn't certain
so I didn't mention it, but now I'm certain. Immediately after reboot,
when I move the mouse (note I'm using Xorg, not Wayland), the mouse
pointer on the screen moves for a fraction of a second and _then_ stops
working at until I unplug the dongle and plug it back in again.

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Title:
  RF mouse (with USB dongle) doesn't work after reboot until I unplug it
  and plug it back in

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[Bug 1744510] Re: RF mouse (with USB dongle) doesn't work after reboot until I unplug it and plug it back in

[Kai-Heng Feng]

I can see
[   24.500827] hid-generic 0003:1BCF:0535.0005: input,hiddev1,hidraw3: USB HID 
v1.00 Mouse [2.4GHZ  RF ONLY MOUSE] on usb-:00:14.0-8/input1

But no error message though...

Can you try Bionic (18.04)?

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Title:
  RF mouse (with USB dongle) doesn't work after reboot until I unplug it
  and plug it back in

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[Bug 1744510] Re: RF mouse (with USB dongle) doesn't work after reboot until I unplug it and plug it back in

[Jonathan Kamens]

I asked for assistance with the test you asked me to perform back in
January. Can you help?

** Changed in: linux (Ubuntu)
   Status: Expired => Incomplete

** Changed in: linux (Ubuntu)
   Status: Incomplete => New

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Title:
  RF mouse (with USB dongle) doesn't work after reboot until I unplug it
  and plug it back in

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[Bug 1744510] Re: RF mouse (with USB dongle) doesn't work after reboot until I unplug it and plug it back in

[Jonathan Kamens]

Please help me with the test you want me to do and I will gladly do it.

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Title:
  RF mouse (with USB dongle) doesn't work after reboot until I unplug it
  and plug it back in

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[Bug 1744510] Re: RF mouse (with USB dongle) doesn't work after reboot until I unplug it and plug it back in

[Launchpad Bug Tracker]

[Expired for linux (Ubuntu) because there has been no activity for 60
days.]

** Changed in: linux (Ubuntu)
   Status: Incomplete => Expired

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Title:
  RF mouse (with USB dongle) doesn't work after reboot until I unplug it
  and plug it back in

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[Bug 1744510] Re: RF mouse (with USB dongle) doesn't work after reboot until I unplug it and plug it back in

[Jonathan Kamens]

I am using the nvidia driver for my graphics card. It sounds like I
can't do that with an upstream kernel build? Is that correct? Well my X
server automatically use the open-source Nouveau drivers if the nvidia
driver isn't in the kernel, or do I need to reconfigure something
manually?

And it looks like the virtualbox driver won't build with the upstream
kernel header files. Can you advise me on the best way to temporarily
disable the virtualbox driver so that it can be reenabled easily and
reliably when I'm done doing this testing?

Thanks.

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Title:
  RF mouse (with USB dongle) doesn't work after reboot until I unplug it
  and plug it back in

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[Bug 1744510] Re: RF mouse (with USB dongle) doesn't work after reboot until I unplug it and plug it back in

[Joseph Salisbury]

Would it be possible for you to test the latest upstream kernel? Refer
to https://wiki.ubuntu.com/KernelMainlineBuilds . Please test the latest
v4.15 kernel[0].

If this bug is fixed in the mainline kernel, please add the following
tag 'kernel-fixed-upstream'.

If the mainline kernel does not fix this bug, please add the tag:
'kernel-bug-exists-upstream'.

Once testing of the upstream kernel is complete, please mark this bug as
"Confirmed".


Thanks in advance.

[0] http://kernel.ubuntu.com/~kernel-ppa/mainline/v4.15-rc9

** Changed in: linux (Ubuntu)
   Importance: Undecided => Medium

** Changed in: linux (Ubuntu)
   Status: Confirmed => Incomplete

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Title:
  RF mouse (with USB dongle) doesn't work after reboot until I unplug it
  and plug it back in

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[Bug 1744510] Re: RF mouse (with USB dongle) doesn't work after reboot until I unplug it and plug it back in

[Daniel van Vugt]

This sounds like a kernel problem, and at least very likely not caused
by Xorg. So reassigning to the kernel.

** Package changed: xorg-server (Ubuntu) => linux (Ubuntu)

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Title:
  RF mouse (with USB dongle) doesn't work after reboot until I unplug it
  and plug it back in

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