[Bug 1814611] Re: ubuntu-bug never (any longer) opens browser window

2019-07-26 Thread jimav
Clarification: By "settings" I meant the single setting (as seen by
users) controlled by the "Send error reports to Canonical" switch in
Settings->Privacy->problem

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[Bug 1814611] Re: ubuntu-bug never (any longer) opens browser window

2019-07-26 Thread jimav
Well if "automatic" sending is enabled in Settings->Privacy->Problem Reporting, 
then
  is-enabled is "enabled" and is-active is "active".

But if "automatic" sending is disabled in Settings, then
  is-enabled is "disabled" and is-active is "inactive"

Again, I don't think running ubuntu-bug explicitly has anything to do
with "automatically" sending error reports!   As others have said,
ubuntu-bug should ignore those settings or, at least, tell the user it
won't do anything useful unless those settings are changed.

Currently it silently fails (no message, zero exit status).

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[Bug 1814611] Re: ubuntu-bug never (any longer) opens browser window

2019-07-26 Thread Brian Murray
What is the output of 'systemctl is-enabled whoopsie' and 'systemctl is-
active whoopsie'? Thanks in advance.

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[Bug 1814611] Re: ubuntu-bug never (any longer) opens browser window

2019-07-26 Thread jimav
In privacy settings, it says I am enabling "Send error reports to
Canonical... Send report *automatically*".

This does not have anything to do with NON-automatic error reporting.

This worked before, what changed?

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[Bug 1814611] Re: ubuntu-bug never (any longer) opens browser window

2019-07-09 Thread fcole90
This is still a UX bug, as thomas303 said, ubuntu-bug should still
inform the user of what happened and why.

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[Bug 1814611] Re: ubuntu-bug never (any longer) opens browser window

2019-07-03 Thread Thomas Mayer
A quick fix could be to document at
https://help.ubuntu.com/community/ReportingBugs that the error reporting
must be switch on first.

On top of that, ubuntu-bug could output a warning message that the error
reporting must be switched on first (and how/where this can be done).

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[Bug 1814611] Re: ubuntu-bug never (any longer) opens browser window

2019-07-03 Thread Thomas Mayer
For this to work, I had to enable the error reporting switch in system
settings/privacy protection.

With error reporting enabled, the browser window opened.

This is not a bug, but I'm not very happy with the behaviour:

- Having error reporting switched off, I should be able to enforce it via CLI. 
There should be a corresponding parameter like --ignore-reporting-disabled. 
(OPT-IN)
- OR: Ignoring the disabled reporting should be the default when executing 
ubuntu-bug manually. (OPT-OUT). If ubuntu-bug was _not_ started manually might 
require another parameter like --check-reporting-enabled.

Unwanted behaviour is:
- I have to switch error reporting on (plus, I have to know this by myself!)
- ... do my stuff with ubuntu-bug
- Switch error reporting off again

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[Bug 1814611] Re: ubuntu-bug never (any longer) opens browser window

2019-07-03 Thread Thomas Mayer
Documentation says (after having pressed the "send" button):

"Apport will then upload the problem information to Launchpad, and a new
browser window will then open to inform you that the bug report is being
processed."

https://help.ubuntu.com/community/ReportingBugs

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[Bug 1814611] Re: ubuntu-bug never (any longer) opens browser window

2019-07-03 Thread Launchpad Bug Tracker
Status changed to 'Confirmed' because the bug affects multiple users.

** Changed in: apport (Ubuntu)
   Status: New => Confirmed

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[Bug 1814611] Re: ubuntu-bug never (any longer) opens browser window

2019-07-03 Thread Thomas Mayer
I'm using ubuntu 18.04 with all updates installed.

When I type

ubuntu-bug gnome-applets

then it does not open the browser window when I click on the "send"
button.

When i type

xdg-open http://bugs.launchpad.net

then the corresponding page opens perfectly fine in Firefox 67.0.4.

This is pretty much consistent with the previous description.

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[Bug 1814611] Re: ubuntu-bug never (any longer) opens browser window

2019-02-12 Thread Sebastien Bacher
** Changed in: apport (Ubuntu)
   Status: Incomplete => New

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[Bug 1814611] Re: ubuntu-bug never (any longer) opens browser window

2019-02-08 Thread jimav
x not z

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[Bug 1814611] Re: ubuntu-bug never (any longer) opens browser window

2019-02-08 Thread jimav
xdg-open http://bugs.launchpad.net opens the page in Firefox.

I use zdg-open routinely.

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[Bug 1814611] Re: ubuntu-bug never (any longer) opens browser window

2019-02-07 Thread Brian Murray
apport will first try using xdg-open and that also appears as being
found in the strace output. What happens if your run 'xdg-open
http://bugs.launchpad.net'?

** Changed in: apport (Ubuntu)
   Status: New => Incomplete

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