[Bug 1814611] Re: ubuntu-bug never (any longer) opens browser window
Clarification: By "settings" I meant the single setting (as seen by users) controlled by the "Send error reports to Canonical" switch in Settings->Privacy->problem -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1814611 Title: ubuntu-bug never (any longer) opens browser window To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/apport/+bug/1814611/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1814611] Re: ubuntu-bug never (any longer) opens browser window
Well if "automatic" sending is enabled in Settings->Privacy->Problem Reporting, then is-enabled is "enabled" and is-active is "active". But if "automatic" sending is disabled in Settings, then is-enabled is "disabled" and is-active is "inactive" Again, I don't think running ubuntu-bug explicitly has anything to do with "automatically" sending error reports! As others have said, ubuntu-bug should ignore those settings or, at least, tell the user it won't do anything useful unless those settings are changed. Currently it silently fails (no message, zero exit status). -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1814611 Title: ubuntu-bug never (any longer) opens browser window To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/apport/+bug/1814611/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1814611] Re: ubuntu-bug never (any longer) opens browser window
What is the output of 'systemctl is-enabled whoopsie' and 'systemctl is- active whoopsie'? Thanks in advance. -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1814611 Title: ubuntu-bug never (any longer) opens browser window To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/apport/+bug/1814611/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1814611] Re: ubuntu-bug never (any longer) opens browser window
In privacy settings, it says I am enabling "Send error reports to Canonical... Send report *automatically*". This does not have anything to do with NON-automatic error reporting. This worked before, what changed? -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1814611 Title: ubuntu-bug never (any longer) opens browser window To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/apport/+bug/1814611/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1814611] Re: ubuntu-bug never (any longer) opens browser window
This is still a UX bug, as thomas303 said, ubuntu-bug should still inform the user of what happened and why. -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1814611 Title: ubuntu-bug never (any longer) opens browser window To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/apport/+bug/1814611/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1814611] Re: ubuntu-bug never (any longer) opens browser window
A quick fix could be to document at https://help.ubuntu.com/community/ReportingBugs that the error reporting must be switch on first. On top of that, ubuntu-bug could output a warning message that the error reporting must be switched on first (and how/where this can be done). -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1814611 Title: ubuntu-bug never (any longer) opens browser window To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/apport/+bug/1814611/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1814611] Re: ubuntu-bug never (any longer) opens browser window
For this to work, I had to enable the error reporting switch in system settings/privacy protection. With error reporting enabled, the browser window opened. This is not a bug, but I'm not very happy with the behaviour: - Having error reporting switched off, I should be able to enforce it via CLI. There should be a corresponding parameter like --ignore-reporting-disabled. (OPT-IN) - OR: Ignoring the disabled reporting should be the default when executing ubuntu-bug manually. (OPT-OUT). If ubuntu-bug was _not_ started manually might require another parameter like --check-reporting-enabled. Unwanted behaviour is: - I have to switch error reporting on (plus, I have to know this by myself!) - ... do my stuff with ubuntu-bug - Switch error reporting off again -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1814611 Title: ubuntu-bug never (any longer) opens browser window To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/apport/+bug/1814611/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1814611] Re: ubuntu-bug never (any longer) opens browser window
Documentation says (after having pressed the "send" button): "Apport will then upload the problem information to Launchpad, and a new browser window will then open to inform you that the bug report is being processed." https://help.ubuntu.com/community/ReportingBugs -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1814611 Title: ubuntu-bug never (any longer) opens browser window To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/apport/+bug/1814611/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1814611] Re: ubuntu-bug never (any longer) opens browser window
Status changed to 'Confirmed' because the bug affects multiple users. ** Changed in: apport (Ubuntu) Status: New => Confirmed -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1814611 Title: ubuntu-bug never (any longer) opens browser window To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/apport/+bug/1814611/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1814611] Re: ubuntu-bug never (any longer) opens browser window
I'm using ubuntu 18.04 with all updates installed. When I type ubuntu-bug gnome-applets then it does not open the browser window when I click on the "send" button. When i type xdg-open http://bugs.launchpad.net then the corresponding page opens perfectly fine in Firefox 67.0.4. This is pretty much consistent with the previous description. -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1814611 Title: ubuntu-bug never (any longer) opens browser window To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/apport/+bug/1814611/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1814611] Re: ubuntu-bug never (any longer) opens browser window
** Changed in: apport (Ubuntu) Status: Incomplete => New -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1814611 Title: ubuntu-bug never (any longer) opens browser window To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/apport/+bug/1814611/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1814611] Re: ubuntu-bug never (any longer) opens browser window
x not z -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1814611 Title: ubuntu-bug never (any longer) opens browser window To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/apport/+bug/1814611/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1814611] Re: ubuntu-bug never (any longer) opens browser window
xdg-open http://bugs.launchpad.net opens the page in Firefox. I use zdg-open routinely. -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1814611 Title: ubuntu-bug never (any longer) opens browser window To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/apport/+bug/1814611/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1814611] Re: ubuntu-bug never (any longer) opens browser window
apport will first try using xdg-open and that also appears as being found in the strace output. What happens if your run 'xdg-open http://bugs.launchpad.net'? ** Changed in: apport (Ubuntu) Status: New => Incomplete -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1814611 Title: ubuntu-bug never (any longer) opens browser window To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/apport/+bug/1814611/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs