[Bug 1825580] Re: Gnome Online Accounts fails to sign in Exchange emails

2020-05-11 Thread Kevin L.
Looking around some more, it seems it may be related to this:
https://bugs.launchpad.net/ubuntu/+source/evolution/+bug/1866974

I did add the suggested item to the /etc/gnutls and the account
successfully is added to GOA now, but still isn't letting me download
email due to a different error, but it does seem that it could be
related to the TLS key length issue cited above.

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  Gnome Online Accounts fails to sign in Exchange emails

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Re: [Bug 1825580] Re: Gnome Online Accounts fails to sign in Exchange emails

2020-05-11 Thread Kevin L.
Still seeing it on Ubuntu 20.04: Code 6: Unexpected response from
server.

We did upgrade the version of Exchange used at my work within the last
year, but the odd part is setup and use works when I'm on the work network,
but not when I work from home (where it used to in versions of Gnome prior,
and in the Exchange version prior).

Not sure if it is a server issue on my employer's side, a network
configuration issue, or a Gnome issue, at this point.

On Mon, May 11, 2020 at 6:01 AM Sebastien Bacher 
wrote:

> could you try if that's still an issue in newer Ubuntu series?
>
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> You received this bug notification because you are subscribed to the bug
> report.
> https://bugs.launchpad.net/bugs/1825580
>
> Title:
>   Gnome Online Accounts fails to sign in Exchange emails
>
> Status in gnome-online-accounts:
>   New
> Status in gnome-online-accounts package in Ubuntu:
>   Triaged
>
> Bug description:
>   After upgrading from 18.10 and/or on fresh install, a known-working
>   Exchange email setup fails to sign in, giving "Error 7: Unexpected
>   response from server".  Tested the same settings and credentials on a
>   new install of 18.10 and it worked.
>
>   I have Evolution and Evolution-ews installed on all instances, working
>   in 18.10, not in 19.04.
>
>   ProblemType: Bug
>   DistroRelease: Ubuntu 19.04
>   Package: gnome-online-accounts 3.32.0-1ubuntu1
>   ProcVersionSignature: Ubuntu 5.0.0-13.14-generic 5.0.6
>   Uname: Linux 5.0.0-13-generic x86_64
>   ApportVersion: 2.20.10-0ubuntu27
>   Architecture: amd64
>   CurrentDesktop: ubuntu:GNOME
>   Date: Fri Apr 19 16:38:32 2019
>   InstallationDate: Installed on 2018-03-24 (391 days ago)
>   InstallationMedia: Ubuntu 18.04 LTS "Bionic Beaver" - Alpha amd64
> (20180208)
>   ProcEnviron:
>TERM=xterm-256color
>PATH=(custom, no user)
>XDG_RUNTIME_DIR=
>LANG=en_US.UTF-8
>SHELL=/bin/bash
>   SourcePackage: gnome-online-accounts
>   UpgradeStatus: Upgraded to disco on 2019-03-12 (38 days ago)
>
> To manage notifications about this bug go to:
>
> https://bugs.launchpad.net/gnome-online-accounts/+bug/1825580/+subscriptions
>

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[Bug 1825580] Re: Gnome Online Accounts fails to sign in Exchange emails

2020-05-11 Thread Sebastien Bacher
could you try if that's still an issue in newer Ubuntu series?

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  Gnome Online Accounts fails to sign in Exchange emails

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[Bug 1825580] Re: Gnome Online Accounts fails to sign in Exchange emails

2019-04-25 Thread Bug Watch Updater
** Changed in: gnome-online-accounts
   Status: Unknown => New

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[Bug 1825580] Re: Gnome Online Accounts fails to sign in Exchange emails

2019-04-25 Thread Sebastien Bacher
Thanks!

** Changed in: gnome-online-accounts (Ubuntu)
   Status: New => Triaged

** Also affects: gnome-online-accounts via
   https://gitlab.gnome.org/GNOME/gnome-online-accounts/issues/60
   Importance: Unknown
   Status: Unknown

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[Bug 1825580] Re: Gnome Online Accounts fails to sign in Exchange emails

2019-04-24 Thread Kevin L.
I have submitted upstream: GNOME/gnome-online-accounts#60

Thanks for your attention to this!

** Bug watch added: gitlab.gnome.org/GNOME/gnome-online-accounts/issues #60
   https://gitlab.gnome.org/GNOME/gnome-online-accounts/issues/60

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[Bug 1825580] Re: Gnome Online Accounts fails to sign in Exchange emails

2019-04-24 Thread Kevin L.
https://gitlab.gnome.org/GNOME/gnome-online-accounts/issues/60

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[Bug 1825580] Re: Gnome Online Accounts fails to sign in Exchange emails

2019-04-24 Thread Sebastien Bacher
Thanks, it does sound like an upstream issue indeed and should be
reported upstream on https://gitlab.gnome.org/GNOME/gnome-online-
accounts/. Could you do that or would you prefer us to resubmit it there
for you?

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[Bug 1825580] Re: Gnome Online Accounts fails to sign in Exchange emails

2019-04-24 Thread KEVIN M LYON
And on the one machine, the install of 18.10 had the EWS account
working, then on upgrade it wouldn't connect--kept asking for the
password even after entering multiple times. I deleted the account and
tried to set up again, but it failed with this same error.

On all of my installs (even fresh installs) the Microsoft Exchange
option on Online Accounts appears with a red icon instead of the
Exchange icon.

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  Gnome Online Accounts fails to sign in Exchange emails

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[Bug 1825580] Re: Gnome Online Accounts fails to sign in Exchange emails

2019-04-24 Thread KEVIN M LYON
The error is in the Online Accounts menu from the settings panel.  The
Error 7 appears as a red box over the account sign in window after I
enter the same credentials and server address I used in 18.10.  I tested
this on Majaro, Pop_OS and Ubuntu with Gnome 3.32 and it happens on all
of them, so seems to be related to Gnome itself.

I believe we're on Exchange 2010 still.  The account doesn't show up at
all in Evolution since it never gets added to Online Accounts or
Seahorse due to the error.

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[Bug 1825580] Re: Gnome Online Accounts fails to sign in Exchange emails

2019-04-24 Thread Sebastien Bacher
Could you provide some extra details on what you are doing exactly. Is the 
account reporting an error in the settings/online account panel? Or in 
evolution?
Where is "Error 7: Unexpected response from server" displayed?
What version of exchange/server are you using?

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[Bug 1825580] Re: Gnome Online Accounts fails to sign in Exchange emails

2019-04-24 Thread Sebastien Bacher
thanks

** Changed in: gnome-online-accounts (Ubuntu)
   Status: Incomplete => New

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[Bug 1825580] Re: Gnome Online Accounts fails to sign in Exchange emails

2019-04-23 Thread KEVIN M LYON
Also seeing this:

Apr 23 19:43:57 kevin-Dell-17 gnome-control-c[5696]: 
goa_ews_client_autodiscover() failed: 401 — Unauthorized
Apr 23 19:44:52 kevin-Dell-17 gnome-control-c[5696]: 
goa_ews_client_autodiscover() failed: 401 — Unauthorized
Apr 23 19:45:52 kevin-Dell-17 gnome-control-c[5696]: 
goa_ews_client_autodiscover() failed: 7 — Could not connect: Socket I/O timed 
out

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[Bug 1825580] Re: Gnome Online Accounts fails to sign in Exchange emails

2019-04-23 Thread KEVIN M LYON
Added journalctl full log on a new install.  Let me know if there's more
specific info I can look up or provide.

** Attachment added: "Full systemctl output"
   
https://bugs.launchpad.net/ubuntu/+source/gnome-online-accounts/+bug/1825580/+attachment/5258377/+files/full_log.txt

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[Bug 1825580] Re: Gnome Online Accounts fails to sign in Exchange emails

2019-04-23 Thread KEVIN M LYON
Added a log filtered for "goa-" items.  Let me know if there's more
specific info I can look up or provide.

** Attachment added: "Filtered for term goa-"
   
https://bugs.launchpad.net/ubuntu/+source/gnome-online-accounts/+bug/1825580/+attachment/5258378/+files/goa.txt

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[Bug 1825580] Re: Gnome Online Accounts fails to sign in Exchange emails

2019-04-23 Thread Sebastien Bacher
Thank you for your bug report. Could you add your journalctl log after
getting the issue?

** Changed in: gnome-online-accounts (Ubuntu)
   Importance: Undecided => Low

** Changed in: gnome-online-accounts (Ubuntu)
   Status: New => Incomplete

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