[Bug 1826213] Re: /usr/bin/update-manager:AttributeError:/usr/bin/update-manager@118:start_update:start_available:refresh_cache:update

2020-06-18 Thread Launchpad Bug Tracker
This bug was fixed in the package update-manager - 1:19.04.8.1

---
update-manager (1:19.04.8.1) eoan; urgency=medium

  * UpdateManager/UpdateManager.py: when refreshing the cache and encountering
an error return rather than trying to use the undefined cache which causes
crashes. Additionally, don't present the dialog with a "Try Again" button
which won't do anything. (LP: #1826213)

 -- Brian Murray   Wed, 03 Jun 2020 11:23:38 -0700

** Changed in: update-manager (Ubuntu Eoan)
   Status: Fix Committed => Fix Released

** Changed in: update-manager (Ubuntu Bionic)
   Status: Fix Committed => Fix Released

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Title:
  /usr/bin/update-manager:AttributeError:/usr/bin/update-
  manager@118:start_update:start_available:refresh_cache:update

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[Bug 1826213] Re: /usr/bin/update-manager:AttributeError:/usr/bin/update-manager@118:start_update:start_available:refresh_cache:update

2020-06-18 Thread Launchpad Bug Tracker
This bug was fixed in the package update-manager - 1:18.04.11.13

---
update-manager (1:18.04.11.13) bionic; urgency=medium

  * UpdateManager/UpdateManager.py: when refreshing the cache and encountering
an error return rather than trying to use the undefined cache which causes
crashes. Additionally, don't present the dialog with a "Try Again" button
which won't do anything. (LP: #1826213)

 -- Brian Murray   Wed, 03 Jun 2020 11:41:50 -0700

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Title:
  /usr/bin/update-manager:AttributeError:/usr/bin/update-
  manager@118:start_update:start_available:refresh_cache:update

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[Bug 1826213] Re: /usr/bin/update-manager:AttributeError:/usr/bin/update-manager@118:start_update:start_available:refresh_cache:update

2020-06-18 Thread Launchpad Bug Tracker
This bug was fixed in the package update-manager - 1:20.04.10.1

---
update-manager (1:20.04.10.1) focal; urgency=medium

  * UpdateManager/UpdateManager.py: when refreshing the cache and encountering
an error return rather than trying to use the undefined cache which causes
crashes. Additionally, don't present the dialog with a "Try Again" button
which won't do anything. (LP: #1826213)
  * Fix hang in apturl-gtk. (LP: #1874591)
  * Fix crash in snap updates when refreshing the cache fails. (LP: #1880987)

 -- Brian Murray   Wed, 03 Jun 2020 10:18:00 -0700

** Changed in: update-manager (Ubuntu Focal)
   Status: Fix Committed => Fix Released

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Title:
  /usr/bin/update-manager:AttributeError:/usr/bin/update-
  manager@118:start_update:start_available:refresh_cache:update

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[Bug 1826213] Re: /usr/bin/update-manager:AttributeError:/usr/bin/update-manager@118:start_update:start_available:refresh_cache:update

2020-06-10 Thread Brian Murray
I tested the version of update-manger, 1:18.04.11.13, from bionic-
proposed and did not receive the Traceback when I forced an
AssertionError. I also saw the dialog boxes with the version of update-
manager from -proposed.

** Tags removed: verification-needed-bionic
** Tags added: verification-done-bionic

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Title:
  /usr/bin/update-manager:AttributeError:/usr/bin/update-
  manager@118:start_update:start_available:refresh_cache:update

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[Bug 1826213] Re: /usr/bin/update-manager:AttributeError:/usr/bin/update-manager@118:start_update:start_available:refresh_cache:update

2020-06-10 Thread Brian Murray
I also followed the test case on Ubuntu 19.10 and update-manager version
1:19.04.8.1 from eoan-proposed. When the AssertionError was raised I saw
the dialog boxes instead of the Traceback.

** Tags removed: verification-needed-eoan
** Tags added: verification-done-eoan

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Title:
  /usr/bin/update-manager:AttributeError:/usr/bin/update-
  manager@118:start_update:start_available:refresh_cache:update

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[Bug 1826213] Re: /usr/bin/update-manager:AttributeError:/usr/bin/update-manager@118:start_update:start_available:refresh_cache:update

2020-06-10 Thread Brian Murray
I followed the test case on Ubuntu 20.04 LTS with update-manager version
20.04.10.1 from focal-proposed and saw the dialog boxes instead of the
Traceback - setting to verification-done.

** Tags removed: verification-needed verification-needed-focal
** Tags added: verification-done verification-done-focal

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Title:
  /usr/bin/update-manager:AttributeError:/usr/bin/update-
  manager@118:start_update:start_available:refresh_cache:update

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[Bug 1826213] Re: /usr/bin/update-manager:AttributeError:/usr/bin/update-manager@118:start_update:start_available:refresh_cache:update

2020-06-10 Thread Brian Murray
** Description changed:

  [Impact]
  update-manager is crashing frequently causing a bad user experience.
  
  [Test Case]
  The crash happens when an AssertionError is raised in MyCache but I haven't 
figure out how to recreate that. So here's a way to force an assertion error.
  
  1) edit the MyCache class's __init__ function (found in 
UpdateManager/Core/MyCache.py) to 'raise AssertionError' which will simulate 
having a dirty journal or broken packages
  2) run update-manager and observe the Traceback in comment #1
  
- Additionally, we can use the bucket in the Error Tracker to confirm that
- there are no crashes with the version of the package from -proposed.
+ With the version of update-manager from -proposed you'll no longer
+ receive a Traceback you'll instead see a "Not all updates can be
+ installed" dialog. Additionally, after clicking continue in that dialog
+ you'll be presented with another dialog that says "Software index is
+ broken".
+ 
+ We can also use the bucket in the Error Tracker to confirm that there
+ are no crashes with the version of the package from -proposed.
  
  [Regression Potential]
  
  Original Description
  
  The Ubuntu Error Tracker has been receiving reports about a problem regarding 
update-manager.  This problem was most recently seen with package version 
1:19.04.5, the problem page at 
https://errors.ubuntu.com/problem/1bcfccc6ceab83c6e401f14c655c1cd5045be5d4 
contains more details, including versions of packages affected, stacktrace or 
traceback, and individual crash reports.
  If you do not have access to the Ubuntu Error Tracker and are a software 
developer, you can request it at http://forms.canonical.com/reports/.

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Title:
  /usr/bin/update-manager:AttributeError:/usr/bin/update-
  manager@118:start_update:start_available:refresh_cache:update

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[Bug 1826213] Re: /usr/bin/update-manager:AttributeError:/usr/bin/update-manager@118:start_update:start_available:refresh_cache:update

2020-06-05 Thread Łukasz Zemczak
Hello errors.ubuntu.com, or anyone else affected,

Accepted update-manager into bionic-proposed. The package will build now
and be available at https://launchpad.net/ubuntu/+source/update-
manager/1:18.04.11.13 in a few hours, and then in the -proposed
repository.

Please help us by testing this new package.  See
https://wiki.ubuntu.com/Testing/EnableProposed for documentation on how
to enable and use -proposed.  Your feedback will aid us getting this
update out to other Ubuntu users.

If this package fixes the bug for you, please add a comment to this bug,
mentioning the version of the package you tested, what testing has been
performed on the package and change the tag from verification-needed-
bionic to verification-done-bionic. If it does not fix the bug for you,
please add a comment stating that, and change the tag to verification-
failed-bionic. In either case, without details of your testing we will
not be able to proceed.

Further information regarding the verification process can be found at
https://wiki.ubuntu.com/QATeam/PerformingSRUVerification .  Thank you in
advance for helping!

N.B. The updated package will be released to -updates after the bug(s)
fixed by this package have been verified and the package has been in
-proposed for a minimum of 7 days.

** Changed in: update-manager (Ubuntu Bionic)
   Status: In Progress => Fix Committed

** Tags added: verification-needed-bionic

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[Bug 1826213] Re: /usr/bin/update-manager:AttributeError:/usr/bin/update-manager@118:start_update:start_available:refresh_cache:update

2020-06-05 Thread Łukasz Zemczak
Hello errors.ubuntu.com, or anyone else affected,

Accepted update-manager into eoan-proposed. The package will build now
and be available at https://launchpad.net/ubuntu/+source/update-
manager/1:19.04.8.1 in a few hours, and then in the -proposed
repository.

Please help us by testing this new package.  See
https://wiki.ubuntu.com/Testing/EnableProposed for documentation on how
to enable and use -proposed.  Your feedback will aid us getting this
update out to other Ubuntu users.

If this package fixes the bug for you, please add a comment to this bug,
mentioning the version of the package you tested, what testing has been
performed on the package and change the tag from verification-needed-
eoan to verification-done-eoan. If it does not fix the bug for you,
please add a comment stating that, and change the tag to verification-
failed-eoan. In either case, without details of your testing we will not
be able to proceed.

Further information regarding the verification process can be found at
https://wiki.ubuntu.com/QATeam/PerformingSRUVerification .  Thank you in
advance for helping!

N.B. The updated package will be released to -updates after the bug(s)
fixed by this package have been verified and the package has been in
-proposed for a minimum of 7 days.

** Changed in: update-manager (Ubuntu Eoan)
   Status: In Progress => Fix Committed

** Tags added: verification-needed-eoan

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Title:
  /usr/bin/update-manager:AttributeError:/usr/bin/update-
  manager@118:start_update:start_available:refresh_cache:update

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[Bug 1826213] Re: /usr/bin/update-manager:AttributeError:/usr/bin/update-manager@118:start_update:start_available:refresh_cache:update

2020-06-05 Thread Łukasz Zemczak
Hello errors.ubuntu.com, or anyone else affected,

Accepted update-manager into focal-proposed. The package will build now
and be available at https://launchpad.net/ubuntu/+source/update-
manager/1:20.04.10.1 in a few hours, and then in the -proposed
repository.

Please help us by testing this new package.  See
https://wiki.ubuntu.com/Testing/EnableProposed for documentation on how
to enable and use -proposed.  Your feedback will aid us getting this
update out to other Ubuntu users.

If this package fixes the bug for you, please add a comment to this bug,
mentioning the version of the package you tested, what testing has been
performed on the package and change the tag from verification-needed-
focal to verification-done-focal. If it does not fix the bug for you,
please add a comment stating that, and change the tag to verification-
failed-focal. In either case, without details of your testing we will
not be able to proceed.

Further information regarding the verification process can be found at
https://wiki.ubuntu.com/QATeam/PerformingSRUVerification .  Thank you in
advance for helping!

N.B. The updated package will be released to -updates after the bug(s)
fixed by this package have been verified and the package has been in
-proposed for a minimum of 7 days.

** Changed in: update-manager (Ubuntu Focal)
   Status: In Progress => Fix Committed

** Tags added: verification-needed verification-needed-focal

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Title:
  /usr/bin/update-manager:AttributeError:/usr/bin/update-
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[Bug 1826213] Re: /usr/bin/update-manager:AttributeError:/usr/bin/update-manager@118:start_update:start_available:refresh_cache:update

2020-06-03 Thread Brian Murray
** Changed in: update-manager (Ubuntu Eoan)
   Status: Confirmed => In Progress

** Changed in: update-manager (Ubuntu Eoan)
 Assignee: (unassigned) => Brian Murray (brian-murray)

** Changed in: update-manager (Ubuntu Bionic)
   Status: Confirmed => In Progress

** Changed in: update-manager (Ubuntu Bionic)
 Assignee: (unassigned) => Brian Murray (brian-murray)

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Title:
  /usr/bin/update-manager:AttributeError:/usr/bin/update-
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[Bug 1826213] Re: /usr/bin/update-manager:AttributeError:/usr/bin/update-manager@118:start_update:start_available:refresh_cache:update

2020-06-03 Thread Launchpad Bug Tracker
** Branch linked: lp:~ubuntu-core-dev/ubuntu/focal/update-manager/ubuntu

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Title:
  /usr/bin/update-manager:AttributeError:/usr/bin/update-
  manager@118:start_update:start_available:refresh_cache:update

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[Bug 1826213] Re: /usr/bin/update-manager:AttributeError:/usr/bin/update-manager@118:start_update:start_available:refresh_cache:update

2020-06-03 Thread Brian Murray
** Also affects: update-manager (Ubuntu Eoan)
   Importance: Undecided
   Status: New

** Also affects: update-manager (Ubuntu Bionic)
   Importance: Undecided
   Status: New

** Changed in: update-manager (Ubuntu Bionic)
   Status: New => Confirmed

** Changed in: update-manager (Ubuntu Eoan)
   Status: New => Confirmed

** Changed in: update-manager (Ubuntu Focal)
   Status: Confirmed => In Progress

** Changed in: update-manager (Ubuntu Focal)
 Assignee: (unassigned) => Brian Murray (brian-murray)

** Description changed:

+ [Impact]
+ update-manager is crashing frequently causing a bad user experience.
+ 
+ [Test Case]
+ The crash happens when an AssertionError is raised in MyCache but I haven't 
figure out how to recreate that. So here's a way to force an assertion error.
+ 
+ 1) edit the MyCache class's __init__ function (found in 
UpdateManager/Core/MyCache.py) to 'raise AssertionError' which will simulate 
having a dirty journal or broken packages
+ 2) run update-manager and observe the Traceback in comment #1
+ 
+ Additionally, we can use the bucket in the Error Tracker to confirm that
+ there are no crashes with the version of the package from -proposed.
+ 
+ [Regression Potential]
+ 
+ Original Description
+ 
  The Ubuntu Error Tracker has been receiving reports about a problem regarding 
update-manager.  This problem was most recently seen with package version 
1:19.04.5, the problem page at 
https://errors.ubuntu.com/problem/1bcfccc6ceab83c6e401f14c655c1cd5045be5d4 
contains more details, including versions of packages affected, stacktrace or 
traceback, and individual crash reports.
  If you do not have access to the Ubuntu Error Tracker and are a software 
developer, you can request it at http://forms.canonical.com/reports/.

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Title:
  /usr/bin/update-manager:AttributeError:/usr/bin/update-
  manager@118:start_update:start_available:refresh_cache:update

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[Bug 1826213] Re: /usr/bin/update-manager:AttributeError:/usr/bin/update-manager@118:start_update:start_available:refresh_cache:update

2020-06-03 Thread Launchpad Bug Tracker
This bug was fixed in the package update-manager - 1:20.04.12

---
update-manager (1:20.04.12) groovy; urgency=medium

  * Fix hang in apturl-gtk. (LP: #1874591)
  * Fix crash in snap updates when refreshing the cache fails. (LP: #1880987)

 -- Marcus Tomlinson   Thu, 28 May 2020
10:11:51 +0100

** Changed in: update-manager (Ubuntu)
   Status: In Progress => Fix Released

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Title:
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[Bug 1826213] Re: /usr/bin/update-manager:AttributeError:/usr/bin/update-manager@118:start_update:start_available:refresh_cache:update

2020-05-27 Thread Brian Murray
A hackish test case for this bug involves the following:

1) edit the MyCache class's __init__ function (found in 
UpdateManager/Core/MyCache.py) to 'raise AssertionError' which will simulate 
having a dirty journal or broken packages
2) comment out 'self.window_main.duplicate_packages = self.get_deb2snap_dups()' 
in UpdateManager/backend/__init__.py as that will also Traceback on an 
AssertionError with the Traceback seen in bug 1880987

Having made those changes you'll get the Traceback in this bug and with
the version from -proposed you'll see a 'Not all updates can be
installed' dialog.

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Title:
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[Bug 1826213] Re: /usr/bin/update-manager:AttributeError:/usr/bin/update-manager@118:start_update:start_available:refresh_cache:update

2020-05-27 Thread Brian Murray
** Changed in: update-manager (Ubuntu)
   Status: Confirmed => In Progress

** Changed in: update-manager (Ubuntu)
 Assignee: (unassigned) => Brian Murray (brian-murray)

** Changed in: update-manager (Ubuntu)
   Importance: Undecided => High

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[Bug 1826213] Re: /usr/bin/update-manager:AttributeError:/usr/bin/update-manager@118:start_update:start_available:refresh_cache:update

2020-05-27 Thread Launchpad Bug Tracker
** Branch linked: lp:update-manager

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Title:
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[Bug 1826213] Re: /usr/bin/update-manager:AttributeError:/usr/bin/update-manager@118:start_update:start_available:refresh_cache:update

2020-05-27 Thread Launchpad Bug Tracker
** Branch linked: lp:~brian-murray/update-manager/bug-1826213

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Title:
  /usr/bin/update-manager:AttributeError:/usr/bin/update-
  manager@118:start_update:start_available:refresh_cache:update

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[Bug 1826213] Re: /usr/bin/update-manager:AttributeError:/usr/bin/update-manager@118:start_update:start_available:refresh_cache:update

2020-05-21 Thread Launchpad Bug Tracker
Status changed to 'Confirmed' because the bug affects multiple users.

** Changed in: update-manager (Ubuntu)
   Status: New => Confirmed

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Title:
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[Bug 1826213] Re: /usr/bin/update-manager:AttributeError:/usr/bin/update-manager@118:start_update:start_available:refresh_cache:update

2020-05-21 Thread Launchpad Bug Tracker
Status changed to 'Confirmed' because the bug affects multiple users.

** Changed in: update-manager (Ubuntu Focal)
   Status: New => Confirmed

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Title:
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[Bug 1826213] Re: /usr/bin/update-manager:AttributeError:/usr/bin/update-manager@118:start_update:start_available:refresh_cache:update

2020-04-15 Thread Brian Murray
** Changed in: update-manager (Ubuntu Focal)
Milestone: None => ubuntu-20.04.1

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Title:
  /usr/bin/update-manager:AttributeError:/usr/bin/update-
  manager@118:start_update:start_available:refresh_cache:update

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[Bug 1826213] Re: /usr/bin/update-manager:AttributeError:/usr/bin/update-manager@118:start_update:start_available:refresh_cache:update

2020-04-15 Thread Brian Murray
I made a spot check of the first few crashes in the Error Tracker and
curiously they all have:

ProcCmdline /usr/bin/python3 /usr/bin/update-manager --no-update

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Title:
  /usr/bin/update-manager:AttributeError:/usr/bin/update-
  manager@118:start_update:start_available:refresh_cache:update

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[Bug 1826213] Re: /usr/bin/update-manager:AttributeError:/usr/bin/update-manager@118:start_update:start_available:refresh_cache:update

2020-03-13 Thread Francis Ginther
** Tags added: id-5e4591c86f580c588732b8d3

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Title:
  /usr/bin/update-manager:AttributeError:/usr/bin/update-
  manager@118:start_update:start_available:refresh_cache:update

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[Bug 1826213] Re: /usr/bin/update-manager:AttributeError:/usr/bin/update-manager@118:start_update:start_available:refresh_cache:update

2020-02-13 Thread Brian Murray
Here's the Traceback:

Traceback (most recent call last):
  File "/usr/bin/update-manager", line 118, in 
app.start_update()
  File "/usr/lib/python3/dist-packages/UpdateManager/UpdateManager.py", line 
215, in start_update
self.start_available()
  File "/usr/lib/python3/dist-packages/UpdateManager/UpdateManager.py", line 
233, in start_available
self.refresh_cache()
  File "/usr/lib/python3/dist-packages/UpdateManager/UpdateManager.py", line 
390, in refresh_cache
self.update_list.update(self.cache, eventloop_callback=iterate)
  File "/usr/lib/python3/dist-packages/UpdateManager/Core/UpdateList.py", line 
479, in update
self.distUpgradeWouldDelete = cache.saveDistUpgrade()
AttributeError: 'NoneType' object has no attribute 'saveDistUpgrade'

** Also affects: update-manager (Ubuntu Focal)
   Importance: Undecided
   Status: New

** Tags removed: rls-ff-incoming

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Title:
  /usr/bin/update-manager:AttributeError:/usr/bin/update-
  manager@118:start_update:start_available:refresh_cache:update

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[Bug 1826213] Re: /usr/bin/update-manager:AttributeError:/usr/bin/update-manager@118:start_update:start_available:refresh_cache:update

2020-02-09 Thread Jean-Baptiste Lallement
** Tags added: rls-ff-incoming

** Tags added: focal

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Title:
  /usr/bin/update-manager:AttributeError:/usr/bin/update-
  manager@118:start_update:start_available:refresh_cache:update

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