apport information
** Tags added: originate-from-1798023 somerville
** Tags added: apport-collected eoan
** Description changed:
A generic issue which happens on Intel BT(8087:0aaa) and Atheros
BT(0cf3:e005)(0cf3:e007).
Once the system has paired with BT4 devices(disconnected), the system will be
waken up randomly from S3/s2idle while receiving advertising packet from any
random BT4 devices in the environment which are even not paired/connected.
By removing all previously paired BT4 devices(disconnected) from BT menu
can fix this issue.
The advertising packet could be none connectable undirected or
connectable undirected.
And the BT4 devices we found can reproduce this issue are
1. Microsoft Surface 1678
2. Logitech K375s
3. Microsoft Designer Mouse
+ ---
+ ProblemType: Bug
+ ApportVersion: 2.20.11-0ubuntu7
+ Architecture: amd64
+ AudioDevicesInUse:
+ USERPID ACCESS COMMAND
+ /dev/snd/controlC0: u 1539 F pulseaudio
+ CurrentDesktop: ubuntu:GNOME
+ DistroRelease: Ubuntu 19.10
+ InstallationDate: Installed on 2019-08-06 (0 days ago)
+ InstallationMedia: Ubuntu 19.10 "Eoan Ermine" - Alpha amd64 (20190802)
+ Lsusb:
+ Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
+ Bus 001 Device 003: ID 0cf3:e007 Qualcomm Atheros Communications
+ Bus 001 Device 002: ID 0bda:5658 Realtek Semiconductor Corp.
Integrated_Webcam_HD
+ Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
+ MachineType: Dell Inc. Latitude 3300
+ Package: linux (not installed)
+ ProcEnviron:
+ TERM=xterm-256color
+ PATH=(custom, no user)
+ XDG_RUNTIME_DIR=
+ LANG=en_US.UTF-8
+ SHELL=/bin/bash
+ ProcFB: 0 i915drmfb
+ ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-5.2.0-8-generic
root=/dev/mapper/vgubuntu-root ro quiet splash vt.handoff=7
+ ProcVersionSignature: Ubuntu 5.2.0-8.9-generic 5.2.0
+ RelatedPackageVersions:
+ linux-restricted-modules-5.2.0-8-generic N/A
+ linux-backports-modules-5.2.0-8-generic N/A
+ linux-firmware 1.181
+ Tags: eoan
+ Uname: Linux 5.2.0-8-generic x86_64
+ UpgradeStatus: No upgrade log present (probably fresh install)
+ UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo
+ _MarkForUpload: True
+ dmi.bios.date: 05/07/2019
+ dmi.bios.vendor: Dell Inc.
+ dmi.bios.version: 1.4.0
+ dmi.board.name: 0FN010
+ dmi.board.vendor: Dell Inc.
+ dmi.board.version: D02
+ dmi.chassis.type: 10
+ dmi.chassis.vendor: Dell Inc.
+ dmi.modalias:
dmi:bvnDellInc.:bvr1.4.0:bd05/07/2019:svnDellInc.:pnLatitude3300:pvr:rvnDellInc.:rn0FN010:rvrD02:cvnDellInc.:ct10:cvr:
+ dmi.product.family: Latitude
+ dmi.product.name: Latitude 3300
+ dmi.product.sku: 08BB
+ dmi.sys.vendor: Dell Inc.
** Attachment added: "AlsaInfo.txt"
https://bugs.launchpad.net/bugs/1839124/+attachment/5281155/+files/AlsaInfo.txt
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https://bugs.launchpad.net/bugs/1839124
Title:
BT advertising packet wakes up the system from S3 and suspend-to-idle
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