[Bug 1850702] Re: [Samsung Notebook 7 Pro, Realtek ALC256, headphone jack] Headphone sound is faint and distorted (but works fine in Windows)
The command sudo hda-verb /dev/snd/hwC0D0 0x1a 0x707 0x05 works for me, but the patch proposed (I added the files), do not seem to be working after reboots. Currently I have to run the command above everytime I reboot. -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1850702 Title: [Samsung Notebook 7 Pro, Realtek ALC256, headphone jack] Headphone sound is faint and distorted (but works fine in Windows) To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/alsa-driver/+bug/1850702/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1850702] Re: [Samsung Notebook 7 Pro, Realtek ALC256, headphone jack] Headphone sound is faint and distorted (but works fine in Windows)
Is it confirmed that this bug is fixed in newer Kernels? I am running 5.4.0.66 and have this problem in a Samsung laptop as well. Thank you. -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1850702 Title: [Samsung Notebook 7 Pro, Realtek ALC256, headphone jack] Headphone sound is faint and distorted (but works fine in Windows) To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/alsa-driver/+bug/1850702/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1850702] Re: [Samsung Notebook 7 Pro, Realtek ALC256, headphone jack] Headphone sound is faint and distorted (but works fine in Windows)
Hey, I own a Notebook 7 and was having the same problem with the headphone jack (sound very low and distorted). I managed to solve based on the solution at https://bbs.archlinux.org/viewtopic.php?pid=1898849#p1898849. Basicaly, I created the files at /lib/firmware/alc256-sound-patch.fw with the content [codec] 0x10ec0256 0x144dc824 0 [verb] 0x1a 0x707 0x05 and at /etc/modprobe.d/alc256-sound-patch.conf with content options snd-hda-intel patch=alc256-sound-patch.fw Reboot, and you should have sound working even after reboots. The values may differ in the codec line, but it's all explained at the link I put. You may test before applying the patch with the command sudo hda-verb /dev/snd/hwC0D0 0x1a 0x707 0x05 (the sound must be playing and headphones connected, but it will no persist after reboot) -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1850702 Title: [Samsung Notebook 7 Pro, Realtek ALC256, headphone jack] Headphone sound is faint and distorted (but works fine in Windows) To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/alsa-driver/+bug/1850702/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1850702] Re: [Samsung Notebook 7 Pro, Realtek ALC256, headphone jack] Headphone sound is faint and distorted (but works fine in Windows)
Pain is over! https://www.linux.org/threads/samsung-notebook-7-force-headphone-jack- and-keyboard-lighting-issues.27304/#post-87920 -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1850702 Title: [Samsung Notebook 7 Pro, Realtek ALC256, headphone jack] Headphone sound is faint and distorted (but works fine in Windows) To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/alsa-driver/+bug/1850702/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1850702] Re: [Samsung Notebook 7 Pro, Realtek ALC256, headphone jack] Headphone sound is faint and distorted (but works fine in Windows)
Please test kernel parameter "snd_hda_intel.model=inv-dmic". -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1850702 Title: [Samsung Notebook 7 Pro, Realtek ALC256, headphone jack] Headphone sound is faint and distorted (but works fine in Windows) To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/alsa-driver/+bug/1850702/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1850702] Re: [Samsung Notebook 7 Pro, Realtek ALC256, headphone jack] Headphone sound is faint and distorted (but works fine in Windows)
An update: testing some more, I can confirm that there were improvements on volume, now it is definetely louder: if it weren't the buzzing effect on the sound, I could say it was fixed. On the other hand, the louder it gets the more noticeable the distortion became. Oh, and I noticed that both of the new kernels are throwing some acpi related errors on boot and on shutdown. I didn't really look that much about them online - so I don't really know if they are serious or not - but as far as I can tell, everything else that was working on the laptop remains so. I redownloaded and reinstalled the 5.5.2 and saw some errors related to Nvidia drivers on install as well. But as I'm runnnig it with integrated graphics, I can't say if there's problem awaiting me as soon as I jump to the dedicated graphics. -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1850702 Title: [Samsung Notebook 7 Pro, Realtek ALC256, headphone jack] Headphone sound is faint and distorted (but works fine in Windows) To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/alsa-driver/+bug/1850702/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1850702] Re: [Samsung Notebook 7 Pro, Realtek ALC256, headphone jack] Headphone sound is faint and distorted (but works fine in Windows)
I sure did, running both new kernels didn't fix it. -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1850702 Title: [Samsung Notebook 7 Pro, Realtek ALC256, headphone jack] Headphone sound is faint and distorted (but works fine in Windows) To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/alsa-driver/+bug/1850702/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1850702] Re: [Samsung Notebook 7 Pro, Realtek ALC256, headphone jack] Headphone sound is faint and distorted (but works fine in Windows)
Thanks. Please also run 'uname -a' each time to verify the new kernel is running. ** Changed in: alsa-driver (Ubuntu) Status: Incomplete => Confirmed ** Changed in: linux (Ubuntu) Status: Incomplete => Confirmed -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1850702 Title: [Samsung Notebook 7 Pro, Realtek ALC256, headphone jack] Headphone sound is faint and distorted (but works fine in Windows) To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/alsa-driver/+bug/1850702/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1850702] Re: [Samsung Notebook 7 Pro, Realtek ALC256, headphone jack] Headphone sound is faint and distorted (but works fine in Windows)
Just updated to 5.5.2 and got the same results -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1850702 Title: [Samsung Notebook 7 Pro, Realtek ALC256, headphone jack] Headphone sound is faint and distorted (but works fine in Windows) To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/alsa-driver/+bug/1850702/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1850702] Re: [Samsung Notebook 7 Pro, Realtek ALC256, headphone jack] Headphone sound is faint and distorted (but works fine in Windows)
That was the correct kernel to try for December 2019, but now 5.5 is released so please try that :) https://kernel.ubuntu.com/~kernel-ppa/mainline/v5.5.2/ -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1850702 Title: [Samsung Notebook 7 Pro, Realtek ALC256, headphone jack] Headphone sound is faint and distorted (but works fine in Windows) To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/alsa-driver/+bug/1850702/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1850702] Re: [Samsung Notebook 7 Pro, Realtek ALC256, headphone jack] Headphone sound is faint and distorted (but works fine in Windows)
Updated the kernel to the 5.4 as suggested and it didn't make any difference: sound through headphone jack still is low and heavily distorted. -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1850702 Title: [Samsung Notebook 7 Pro, Realtek ALC256, headphone jack] Headphone sound is faint and distorted (but works fine in Windows) To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/alsa-driver/+bug/1850702/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1850702] Re: [Samsung Notebook 7 Pro, Realtek ALC256, headphone jack] Headphone sound is faint and distorted (but works fine in Windows)
** Changed in: alsa-driver (Ubuntu) Status: Confirmed => Incomplete -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1850702 Title: [Samsung Notebook 7 Pro, Realtek ALC256, headphone jack] Headphone sound is faint and distorted (but works fine in Windows) To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/alsa-driver/+bug/1850702/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1850702] Re: [Samsung Notebook 7 Pro, Realtek ALC256, headphone jack] Headphone sound is faint and distorted (but works fine in Windows)
Please test latest mainline kernel: https://kernel.ubuntu.com/~kernel-ppa/mainline/v5.4/ -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1850702 Title: [Samsung Notebook 7 Pro, Realtek ALC256, headphone jack] Headphone sound is faint and distorted (but works fine in Windows) To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/alsa-driver/+bug/1850702/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1850702] Re: [Samsung Notebook 7 Pro, Realtek ALC256, headphone jack] Headphone sound is faint and distorted (but works fine in Windows)
Status changed to 'Confirmed' because the bug affects multiple users. ** Changed in: alsa-driver (Ubuntu) Status: New => Confirmed -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1850702 Title: [Samsung Notebook 7 Pro, Realtek ALC256, headphone jack] Headphone sound is faint and distorted (but works fine in Windows) To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/alsa-driver/+bug/1850702/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1850702] Re: [Samsung Notebook 7 Pro, Realtek ALC256, headphone jack] Headphone sound is faint and distorted (but works fine in Windows)
I don't know if my problem is related specifically to the Realtek AC256 codec. In any case, it seems FreeBSD folk fixed a while back the same issue: no headphone output through some patches related to this codec on some Dell models. https://bugs.freebsd.org/bugzilla/show_bug.cgi?id=219350 https://github.com/trueos/trueos/pull/279 https://reviews.freebsd.org/D19017 ** Bug watch added: bugs.freebsd.org/bugzilla/ #219350 https://bugs.freebsd.org/bugzilla/show_bug.cgi?id=219350 -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1850702 Title: [Samsung Notebook 7 Pro, Realtek ALC256, headphone jack] Headphone sound is faint and distorted (but works fine in Windows) To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/alsa-driver/+bug/1850702/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1850702] Re: [Samsung Notebook 7 Pro, Realtek ALC256, headphone jack] Headphone sound is faint and distorted (but works fine in Windows)
Just to give more insight about this, I just tried a live USB with 18.04.03 and the results are similar: the sound is extremely low, but with no distortion whatsoever. -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1850702 Title: [Samsung Notebook 7 Pro, Realtek ALC256, headphone jack] Headphone sound is faint and distorted (but works fine in Windows) To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/alsa-driver/+bug/1850702/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1850702] Re: [Samsung Notebook 7 Pro, Realtek ALC256, headphone jack] Headphone sound is faint and distorted (but works fine in Windows)
Tried the apport-collect command, but it fails because it says it didn't found linux and alsa-driver packages. -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1850702 Title: [Samsung Notebook 7 Pro, Realtek ALC256, headphone jack] Headphone sound is faint and distorted (but works fine in Windows) To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/alsa-driver/+bug/1850702/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1850702] Re: [Samsung Notebook 7 Pro, Realtek ALC256, headphone jack] Headphone sound is faint and distorted (but works fine in Windows)
apport information ** Tags added: apport-collected ** Description changed: I can't get sound of my laptop (Samsung Notebook 7 Force) through the headphone jack. The speakers work fine. When I plug a headphone, I can hear the sound being played very faintly. If I bump the volume to the maximum, that is. The sound is very distorted, like a buzz effect being applied over it. I noticed that if I delete /.config/pulse the distortion goes away, but the sound remains very low. After some time, the buzzing effect comes back. ProblemType: Bug DistroRelease: Ubuntu 19.10 Package: ubuntu-release-upgrader-core 1:19.10.15 ProcVersionSignature: Ubuntu 5.3.0-19.20-generic 5.3.1 Uname: Linux 5.3.0-19-generic x86_64 NonfreeKernelModules: nvidia_modeset nvidia ApportVersion: 2.20.11-0ubuntu8.1 Architecture: amd64 CrashDB: ubuntu CurrentDesktop: KDE Date: Wed Oct 30 16:03:41 2019 InstallationDate: Installed on 2019-10-29 (1 days ago) InstallationMedia: Kubuntu 19.10 "Eoan Ermine" - Release amd64 (20191017) PackageArchitecture: all SourcePackage: ubuntu-release-upgrader Symptom: dist-upgrade UpgradeStatus: No upgrade log present (probably fresh install) + --- + ProblemType: Bug + ApportVersion: 2.20.11-0ubuntu8.1 + Architecture: amd64 + AudioDevicesInUse: + USERPID ACCESS COMMAND + /dev/snd/controlC0: filipe 1294 F pulseaudio + CurrentDesktop: KDE + DistroRelease: Ubuntu 19.10 + InstallationDate: Installed on 2019-10-29 (1 days ago) + InstallationMedia: Kubuntu 19.10 "Eoan Ermine" - Release amd64 (20191017) + MachineType: SAMSUNG ELECTRONICS CO., LTD. 760XBE + NonfreeKernelModules: nvidia_modeset nvidia + Package: linux (not installed) + ProcFB: 0 i915drmfb + ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.3.0-19-generic root=UUID=c0332bcf-c9a8-4b67-9a6f-bf87cc7abdb8 ro quiet splash vt.handoff=7 + ProcVersionSignature: Ubuntu 5.3.0-19.20-generic 5.3.1 + RelatedPackageVersions: + linux-restricted-modules-5.3.0-19-generic N/A + linux-backports-modules-5.3.0-19-generic N/A + linux-firmware1.183.1 + Tags: eoan + Uname: Linux 5.3.0-19-generic x86_64 + UpgradeStatus: No upgrade log present (probably fresh install) + UserGroups: adm cdrom dip lpadmin lxd plugdev sambashare sudo + _MarkForUpload: True + dmi.bios.date: 06/10/2019 + dmi.bios.vendor: American Megatrends Inc. + dmi.bios.version: P02REZ.040.190610.FL + dmi.board.asset.tag: No Asset Tag + dmi.board.name: NP760XBE-XW1BR + dmi.board.vendor: SAMSUNG ELECTRONICS CO., LTD. + dmi.board.version: SGL9947A0Y-C01-G003-S0001+10.0.17763 + dmi.chassis.asset.tag: No Asset Tag + dmi.chassis.type: 10 + dmi.chassis.vendor: SAMSUNG ELECTRONICS CO., LTD. + dmi.chassis.version: N/A + dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrP02REZ.040.190610.FL:bd06/10/2019:svnSAMSUNGELECTRONICSCO.,LTD.:pn760XBE:pvrP02REZ:rvnSAMSUNGELECTRONICSCO.,LTD.:rnNP760XBE-XW1BR:rvrSGL9947A0Y-C01-G003-S0001+10.0.17763:cvnSAMSUNGELECTRONICSCO.,LTD.:ct10:cvrN/A: + dmi.product.family: Notebook 7 Series + dmi.product.name: 760XBE + dmi.product.sku: SCAI-A5A5-A5A5-A5A5-PREZ + dmi.product.version: P02REZ + dmi.sys.vendor: SAMSUNG ELECTRONICS CO., LTD. ** Attachment added: "AlsaInfo.txt" https://bugs.launchpad.net/bugs/1850702/+attachment/5301608/+files/AlsaInfo.txt -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1850702 Title: [Samsung Notebook 7 Pro, Realtek ALC256, headphone jack] Headphone sound is faint and distorted (but works fine in Windows) To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/alsa-driver/+bug/1850702/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1850702] Re: [Samsung Notebook 7 Pro, Realtek ALC256, headphone jack] Headphone sound is faint and distorted (but works fine in Windows)
Yes, I'm on a dual-boot setup. I think it's also worth mentioning that I've tried Manjaro and experienced the same problems. -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1850702 Title: [Samsung Notebook 7 Pro, Realtek ALC256, headphone jack] Headphone sound is faint and distorted (but works fine in Windows) To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/alsa-driver/+bug/1850702/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1850702] Re: [Samsung Notebook 7 Pro, Realtek ALC256, headphone jack] Headphone sound is faint and distorted (but works fine in Windows)
I'm assuming when you say Windows works fine that you mean Windows on this same laptop...? ** Summary changed: - [Samsung Notebook 7 Pro, Realtek ALC256, headphone jack] Headphone sound is faint and distorted + [Samsung Notebook 7 Pro, Realtek ALC256, headphone jack] Headphone sound is faint and distorted (but works fine in Windows) ** Changed in: alsa-driver (Ubuntu) Status: Incomplete => New ** Also affects: linux (Ubuntu) Importance: Undecided Status: New -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1850702 Title: [Samsung Notebook 7 Pro, Realtek ALC256, headphone jack] Headphone sound is faint and distorted (but works fine in Windows) To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/alsa-driver/+bug/1850702/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
