[Bug 1856946] Re: system freezes after prolonged usage

2020-02-20 Thread Launchpad Bug Tracker
[Expired for Ubuntu because there has been no activity for 60 days.]

** Changed in: ubuntu
   Status: Incomplete => Expired

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Title:
  system freezes after prolonged usage

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[Bug 1856946] Re: system freezes after prolonged usage

2019-12-22 Thread Daniel van Vugt
Thanks. If you can't move the mouse then this might be a Xorg bug.
Please try following these instructions:

https://wiki.ubuntu.com/Bugs/Responses#Missing_a_crash_report_or_having_a_.crash_attachment

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Title:
  system freezes after prolonged usage

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[Bug 1856946] Re: system freezes after prolonged usage

2019-12-22 Thread Seija Kijin
No I cannot move the mouse.

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Title:
  system freezes after prolonged usage

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[Bug 1856946] Re: system freezes after prolonged usage

2019-12-18 Thread Daniel van Vugt
When the system freezes,

1. Can you still move the mouse?

2. If you have these commands running in Terminal windows already:
dmesg
journalctl -f
   then do they show anything new after the freeze?

** Package changed: systemd (Ubuntu) => ubuntu

** Changed in: ubuntu
   Status: New => Incomplete

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  system freezes after prolonged usage

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[Bug 1856946] Re: system freezes after prolonged usage

2019-12-18 Thread Daniel van Vugt
Please also try the latest kernel:

https://kernel.ubuntu.com/~kernel-ppa/mainline/daily/current/

and tell us if that improves the situation.

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  system freezes after prolonged usage

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[Bug 1856946] Re: system freezes after prolonged usage

2019-12-18 Thread Seija Kijin
apport information

** Tags added: apport-collected

** Description changed:

  Ubuntu 19.10
  
  ProblemType: Bug
  DistroRelease: Ubuntu 19.10
  Package: systemd 242-7ubuntu3.2
  ProcVersionSignature: Ubuntu 5.3.0-24.26-generic 5.3.10
  Uname: Linux 5.3.0-24-generic x86_64
  ApportVersion: 2.20.11-0ubuntu8.2
  Architecture: amd64
  CurrentDesktop: ubuntu:GNOME
  Date: Thu Dec 19 01:27:43 2019
  InstallationDate: Installed on 2019-11-20 (28 days ago)
  InstallationMedia: Ubuntu 19.10 "Eoan Ermine" - Release amd64 (20191017)
  Lsusb:
   Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
   Bus 001 Device 004: ID 0cf3:e009 Qualcomm Atheros Communications 
   Bus 001 Device 003: ID 0bda:0129 Realtek Semiconductor Corp. RTS5129 Card 
Reader Controller
   Bus 001 Device 002: ID 0c45:6a06 Microdia Integrated_Webcam_HD
   Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
  MachineType: Dell Inc. Inspiron 5570
  ProcEnviron:
   TERM=xterm-256color
   PATH=(custom, no user)
   XDG_RUNTIME_DIR=
   LANG=en_US.UTF-8
   SHELL=/bin/bash
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.3.0-24-generic 
root=UUID=9ff1c776-2a6a-46be-a74f-61646ac9ac90 ro quiet splash vt.handoff=7
  SourcePackage: systemd
  SystemdDelta:
   [EXTENDED]   /usr/lib/systemd/system/rc-local.service → 
/usr/lib/systemd/system/rc-local.service.d/debian.conf
   [EXTENDED]   /usr/lib/systemd/system/systemd-timesyncd.service → 
/usr/lib/systemd/system/systemd-timesyncd.service.d/disable-with-time-daemon.conf
   [EXTENDED]   /usr/lib/systemd/system/user@.service → 
/usr/lib/systemd/system/user@.service.d/timeout.conf
   
   3 overridden configuration files found.
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 05/15/2019
  dmi.bios.vendor: Dell Inc.
  dmi.bios.version: 1.2.3
  dmi.board.name: 09YTN7
  dmi.board.vendor: Dell Inc.
  dmi.board.version: A00
  dmi.chassis.type: 10
  dmi.chassis.vendor: Dell Inc.
  dmi.modalias: 
dmi:bvnDellInc.:bvr1.2.3:bd05/15/2019:svnDellInc.:pnInspiron5570:pvr:rvnDellInc.:rn09YTN7:rvrA00:cvnDellInc.:ct10:cvr:
  dmi.product.family: Inspiron
  dmi.product.name: Inspiron 5570
  dmi.product.sku: 0810
  dmi.sys.vendor: Dell Inc.
  mtime.conffile..etc.apport.crashdb.conf: 2019-11-27T12:43:30.211160
+ --- 
+ ProblemType: Bug
+ ApportVersion: 2.20.11-0ubuntu8.2
+ Architecture: amd64
+ DistroRelease: Ubuntu 19.10
+ InstallationDate: Installed on 2019-11-20 (28 days ago)
+ InstallationMedia: Ubuntu 19.10 "Eoan Ermine" - Release amd64 (20191017)
+ Lsusb:
+  Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
+  Bus 001 Device 004: ID 0cf3:e009 Qualcomm Atheros Communications 
+  Bus 001 Device 003: ID 0bda:0129 Realtek Semiconductor Corp. RTS5129 Card 
Reader Controller
+  Bus 001 Device 002: ID 0c45:6a06 Microdia Integrated_Webcam_HD
+  Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
+ MachineType: Dell Inc. Inspiron 5570
+ Package: systemd 242-7ubuntu3.2
+ PackageArchitecture: amd64
+ ProcEnviron:
+  TERM=xterm-256color
+  PATH=(custom, no user)
+  LANG=en_US.UTF-8
+  SHELL=/bin/bash
+ ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.3.0-24-generic 
root=UUID=9ff1c776-2a6a-46be-a74f-61646ac9ac90 ro quiet splash vt.handoff=7
+ ProcVersionSignature: Ubuntu 5.3.0-24.26-generic 5.3.10
+ SystemdDelta:
+  [EXTENDED]   /usr/lib/systemd/system/rc-local.service → 
/usr/lib/systemd/system/rc-local.service.d/debian.conf
+  [EXTENDED]   /usr/lib/systemd/system/systemd-timesyncd.service → 
/usr/lib/systemd/system/systemd-timesyncd.service.d/disable-with-time-daemon.conf
+  [EXTENDED]   /usr/lib/systemd/system/user@.service → 
/usr/lib/systemd/system/user@.service.d/timeout.conf
+  
+  3 overridden configuration files found.
+ Tags:  eoan
+ Uname: Linux 5.3.0-24-generic x86_64
+ UpgradeStatus: No upgrade log present (probably fresh install)
+ UserGroups:
+  
+ _MarkForUpload: True
+ dmi.bios.date: 05/15/2019
+ dmi.bios.vendor: Dell Inc.
+ dmi.bios.version: 1.2.3
+ dmi.board.name: 09YTN7
+ dmi.board.vendor: Dell Inc.
+ dmi.board.version: A00
+ dmi.chassis.type: 10
+ dmi.chassis.vendor: Dell Inc.
+ dmi.modalias: 
dmi:bvnDellInc.:bvr1.2.3:bd05/15/2019:svnDellInc.:pnInspiron5570:pvr:rvnDellInc.:rn09YTN7:rvrA00:cvnDellInc.:ct10:cvr:
+ dmi.product.family: Inspiron
+ dmi.product.name: Inspiron 5570
+ dmi.product.sku: 0810
+ dmi.sys.vendor: Dell Inc.
+ mtime.conffile..etc.apport.crashdb.conf: 2019-11-27T12:43:30.211160

** Attachment added: "CurrentDmesg.txt"
   
https://bugs.launchpad.net/bugs/1856946/+attachment/5313846/+files/CurrentDmesg.txt

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Title:
  system freezes after prolonged usage

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