Public bug reported:

the WP4535 printer in the logs is for a printer at home. I am at work
and the printer here is not showing in the find printer dialog. It can
also not be found by ip address however I can ping the printer in
terminal. Other Ubuntu users on the same network can find the printer
but they are using ubuntu 18.04 while I am on 19.10

ProblemType: Bug
DistroRelease: Ubuntu 19.10
Package: cups 2.2.12-2ubuntu1
ProcVersionSignature: Ubuntu 5.3.0-26.28-generic 5.3.13
Uname: Linux 5.3.0-26-generic x86_64
ApportVersion: 2.20.11-0ubuntu8.2
Architecture: amd64
CupsErrorLog:
 E [14/Jan/2020:17:56:54 +0000] File \"/usr/lib/cups/daemon/cups-deviced\" not 
available: No such file or directory
 E [14/Jan/2020:17:56:54 +0000] [Client 7] Returning IPP 
server-error-internal-error for CUPS-Get-Devices (no URI) from localhost.
 E [14/Jan/2020:18:19:51 +0000] Unable to remove /run/cups/certs/0!
 E [14/Jan/2020:18:20:37 +0000] File \"/usr/lib/cups/daemon/cups-deviced\" not 
available: No such file or directory
 E [14/Jan/2020:18:20:37 +0000] [Client 8] Returning IPP 
server-error-internal-error for CUPS-Get-Devices (no URI) from localhost.
CurrentDesktop: ubuntu:GNOME
Date: Tue Jan 14 18:39:35 2020
InstallationDate: Installed on 2019-12-19 (26 days ago)
InstallationMedia: Ubuntu 19.10 "Eoan Ermine" - Release amd64 (20191017)
Lpstat: device for EPSON_WP_4535_Series: implicitclass://EPSON_WP_4535_Series/
Lsusb:
 Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
 Bus 001 Device 003: ID 0c45:671b Microdia Integrated_Webcam_HD
 Bus 001 Device 002: ID 27c6:538c Goodix FingerPrint
 Bus 001 Device 004: ID 8087:0aaa Intel Corp. 
 Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
MachineType: Dell Inc. Inspiron 7386
Papersize: a4
PpdFiles: Error: command ['fgrep', '-H', '*NickName', 
'/etc/cups/ppd/EPSON_WP_4535_Series.ppd'] failed with exit code 2: grep: 
/etc/cups/ppd/EPSON_WP_4535_Series.ppd: Permission denied
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.3.0-26-generic 
root=UUID=f23e8b57-647a-4358-896b-42314520f118 ro quiet splash vt.handoff=7
SourcePackage: cups
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 05/29/2019
dmi.bios.vendor: Dell Inc.
dmi.bios.version: 1.5.0
dmi.board.name: 0THMD7
dmi.board.vendor: Dell Inc.
dmi.board.version: A00
dmi.chassis.type: 31
dmi.chassis.vendor: Dell Inc.
dmi.modalias: 
dmi:bvnDellInc.:bvr1.5.0:bd05/29/2019:svnDellInc.:pnInspiron7386:pvr:rvnDellInc.:rn0THMD7:rvrA00:cvnDellInc.:ct31:cvr:
dmi.product.family: Inspiron
dmi.product.name: Inspiron 7386
dmi.product.sku: 0894
dmi.sys.vendor: Dell Inc.

** Affects: cups (Ubuntu)
     Importance: Undecided
         Status: New


** Tags: amd64 apport-bug eoan

-- 
You received this bug notification because you are a member of Ubuntu
Bugs, which is subscribed to Ubuntu.
https://bugs.launchpad.net/bugs/1859683

Title:
  cannot find network printer the add printer dialog just shows CUPS

To manage notifications about this bug go to:
https://bugs.launchpad.net/ubuntu/+source/cups/+bug/1859683/+subscriptions

-- 
ubuntu-bugs mailing list
ubuntu-bugs@lists.ubuntu.com
https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs

Reply via email to