[Bug 1863184] Re: Application does not stay open on Ubuntu 20.04 and closes automatically

2020-02-16 Thread Daniel van Vugt
*** This bug is a duplicate of bug 1856927 *** https://bugs.launchpad.net/bugs/1856927 Thanks. That's bug 1856927 so please subscribe there. ** This bug has been marked a duplicate of bug 1856927 totem crashed with SIGSEGV in build_flavored_key() from insert_key_mapping() -- You received

[Bug 1863184] Re: Application does not stay open on Ubuntu 20.04 and closes automatically

2020-02-16 Thread Edson José dos Santos
Now yes [img]https://i.imgur.com/OL6XmXr.png[/img] [img]https://i.imgur.com/5RpK7B8.png[/img] totem crashed with SIGSEGV in grl_tracker_setup_key_mappings() https://bugs.launchpad.net/ubuntu/+source/totem/+bug/1863548 -- You received this bug notification because you are a member of Ubuntu Bu

[Bug 1863184] Re: Application does not stay open on Ubuntu 20.04 and closes automatically

2020-02-16 Thread Daniel van Vugt
If you found the crash file was: /var/crash/_usr_bin_totem.1000.crash then you would run: ubuntu-bug /var/crash/_usr_bin_totem.1000.crash or apport-cli /var/crash/_usr_bin_totem.1000.crash Since I can't see your computer I am unable to verify if that is the correct file name. -- You r

[Bug 1863184] Re: Application does not stay open on Ubuntu 20.04 and closes automatically

2020-02-16 Thread Edson José dos Santos
See if that's what you want (!) If not, please put the correct command to be typed in the terminal https://bugs.launchpad.net/ubuntu/+source/totem/+bug/1863545 https://bugs.launchpad.net/ubuntu/+source/totem/+bug/1863546 -- You received this bug notification because you are a member of Ubuntu B

[Bug 1863184] Re: Application does not stay open on Ubuntu 20.04 and closes automatically

2020-02-16 Thread Daniel van Vugt
Don't type in "YOURFILE.crash" literally. Replace that with a path to your actual crash file. -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1863184 Title: Application does not stay open on Ubuntu 20

[Bug 1863184] Re: Application does not stay open on Ubuntu 20.04 and closes automatically

2020-02-16 Thread Edson José dos Santos
Both options failed ubuntu-bug YOURFILE.crash apport-cli YOURFILE.crash [img]https://i.imgur.com/8r7VyJW.png[/img] [img]https://i.imgur.com/ylqY7mD.png[/img] [img]https://i.imgur.com/CFS4pxJ.png[/img] The problem exists as can be seen in the attached images when opening this post. Now I don't kn

[Bug 1863184] Re: Application does not stay open on Ubuntu 20.04 and closes automatically

2020-02-16 Thread Daniel van Vugt
I have looked through that crash file and can confirm it is totem crashing, but it does not include a stack trace. To debug the problem further it must be reported with: ubuntu-bug YOURFILE.crash or if that doesn't work then try something like: apport-cli YOURFILE.crash ** Attachment remove

[Bug 1863184] Re: Application does not stay open on Ubuntu 20.04 and closes automatically

2020-02-14 Thread Edson José dos Santos
I ask you to analyze the content and then delete it. It was the only way to send crash data to the totem ** Attachment added: "Crash" https://bugs.launchpad.net/ubuntu/+source/totem/+bug/1863184/+attachment/5328158/+files/usr_bin_totem.1000.crash.txt -- You received this bug notification be

[Bug 1863184] Re: Application does not stay open on Ubuntu 20.04 and closes automatically

2020-02-14 Thread Edson José dos Santos
I ask you to analyze the content and then delete it. It was the only way to send crash data to the totem -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1863184 Title: Application does not stay open

[Bug 1863184] Re: Application does not stay open on Ubuntu 20.04 and closes automatically

2020-02-13 Thread Daniel van Vugt
Thank you for taking the time to report this bug and helping to make Ubuntu better. It sounds like some part of the system has crashed. To help us find the cause of the crash please follow these steps: 1. Look in /var/crash for crash files and if found run: ubuntu-bug YOURFILE.crash Then tell

[Bug 1863184] Re: Application does not stay open on Ubuntu 20.04 and closes automatically

2020-02-13 Thread Edson José dos Santos
apport information ** Tags added: apport-collected focal ** Description changed: Hello Ubuntu Team When we click on the totem it opens and closes automatically, as seen in the gif image on the link below. [img]https://i.imgur.com/TYA8hrg.mp4[/img] I tried to report this error

[Bug 1863184] Re: Application does not stay open on Ubuntu 20.04 and closes automatically

2020-02-13 Thread Chris Guiver
Thank you for taking the time to report this bug and helping to make Ubuntu better. Please execute the following command only once, as it will automatically gather debugging information, in a terminal: apport-collect 1863184 When reporting bugs in the future please use apport by using 'ubuntu- bu