[Bug 1877700] Re: Backup crashed during folder selection. Backup was failing to execute because could not get write permission

2020-07-10 Thread Paul White
No reply from reporter after 6 or so weeks so closing.

** Changed in: ubuntu
   Status: Incomplete => Invalid

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Title:
  Backup crashed during folder selection. Backup was failing to execute
  because could not get write permission

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[Bug 1877700] Re: Backup crashed during folder selection. Backup was failing to execute because could not get write permission

2020-05-20 Thread Paul White
Ernest,

When you say 'Backup' do you mean Deja-Dup?
If not, which backup application?

Is this still an issue now that you may have run the backup
application several times since filing the bug report?

When did the problem occur? When trying to run a scheduled backup?

Marking as "Incomplete" awaiting the requested information.


** Changed in: ubuntu
   Status: New => Incomplete

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Title:
  Backup crashed during folder selection. Backup was failing to execute
  because could not get write permission

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[Bug 1877700] Re: Backup crashed during folder selection. Backup was failing to execute because could not get write permission

2020-05-13 Thread Brian Murray
** Package changed: ubuntu-release-upgrader (Ubuntu) => ubuntu

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Title:
  Backup crashed during folder selection. Backup was failing to execute
  because could not get write permission

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[Bug 1877700] Re: Backup crashed during folder selection. Backup was failing to execute because could not get write permission

2020-05-08 Thread Chris Guiver
Thank you for taking the time to report this bug and helping to make
Ubuntu better. Unfortunately, we cannot work on this bug because your
description didn't include enough information. You may find it helpful
to read "How to report bugs effectively"
http://www.chiark.greenend.org.uk/~sgtatham/bugs.html. We'd be grateful
if you would then provide a more complete description of the problem.

You have stated the issue relates to a backup, not getting permission
for a drive, but have tagged `ubuntu-release-upgrader` package (which is
the package that will bump your 20.04 release to 22.04 or 20.10). I
don't see any evidence of trying to bump your recent install to either
20.10 so it could just be the wrong package was marked.

If the program crashed, you'll likely find a crash report in /var/crash/ which 
will have the date & time stamp of the crash. You can submit that using
`ubuntu-bug /var/crash/[package-name.crash]`
(no back-quotes, and replace [package-name.crash] with the name of the file)

Please clarify what program you were using for backups (


We have instructions on debugging some types of problems at 
http://wiki.ubuntu.com/DebuggingProcedures.

At a minimum, we need:
1. The specific steps or actions you took that caused you to encounter the 
problem.
2. The behavior you expected.
3. The behavior you actually encountered (in as much detail as possible).
Thanks!

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Title:
  Backup crashed during folder selection. Backup was failing to execute
  because could not get write permission

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