[Bug 1877890] Re: System Hangs when trying to kill a Window
[Expired for linux (Ubuntu) because there has been no activity for 60 days.] ** Changed in: linux (Ubuntu) Status: Incomplete => Expired -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1877890 Title: System Hangs when trying to kill a Window To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1877890/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1877890] Re: System Hangs when trying to kill a Window
Dear Sirs, Please feel free to close out this Bug. The Solution as mentioned above was to run with the 4.15.0 Nucleus. The problem was probably caused by the fact that my Computer System was 10+ years old and so it couldn't support the new HWE code in the 5.x Series. Thank you everyone who took the time to look at this problem. Yours truly, Frank Krauss -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1877890 Title: System Hangs when trying to kill a Window To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1877890/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
Re: [Bug 1877890] Re: System Hangs when trying to kill a Window
Dear Sir, I wish to thank you for your suggestion about using a different and older Nucleus. I didn't understand initially about the difference between the 4.x and 5.x Versions. After I did research on them, I installed the 4.15.0 release. It has been running perfectly for the past week so I believe that is the correct solution to my problems of the System hanging periodically. I think that maybe it is because my System was built for me over 10+ years ago. It probably dosn't support the HWE code of the 5.x Series. I will close out this bug and also three other bugs which likewise have no longer shown up. Thank you again for your excellent suggestion that has cleared up these serious problems on my Bionic Beaver System. Yours truly, Frank Krauss + On Tue, 2020-05-12 at 07:10 +, Kai-Heng Feng wrote: > Does the GA kernel (i.e. 4.15) have this issue? > > ** Changed in: linux (Ubuntu) >Status: Confirmed => Incomplete > -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1877890 Title: System Hangs when trying to kill a Window To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1877890/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1877890] Re: System Hangs when trying to kill a Window
Dear Sir, I used the workaround from bug 994921 and rebooted the system. I ran about one hour and the same type of Hangup of the System occurred. Doing my normal Alt + PrtScrn, Alt + CREISUB, I thus got my system back. I then ran the "sudo ubuntu-bug .crash" command and created bug # 1879585 Please see that Report for what I was doing at the time of the Hangup. Any additional information that I can give to you, I will be happy to. Thank you for your effort in solving this very pesky problem. Frank Krauss -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1877890 Title: System Hangs when trying to kill a Window To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1877890/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1877890] Re: System Hangs when trying to kill a Window
Thank you for taking the time to report this bug and helping to make Ubuntu better. It sounds like some part of the system has crashed. To help us find the cause of the crash please follow these steps: 1. Look in /var/crash for crash files and if found run: ubuntu-bug YOURFILE.crash Then tell us the ID of the newly-created bug. 2. If step 1 failed then look at https://errors.ubuntu.com/user/ID where ID is the content of file /var/lib/whoopsie/whoopsie-id on the machine. Do you find any links to recent problems on that page? If so then please send the links to us. 3. If step 2 also failed then apply the workaround from bug 994921, reboot, reproduce the crash, and retry step 1. Please take care to avoid attaching .crash files to bugs as we are unable to process them as file attachments. It would also be a security risk for yourself. Current LTS 20.04 Focal Fossa might be more stable for you. -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1877890 Title: System Hangs when trying to kill a Window To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1877890/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1877890] Re: System Hangs when trying to kill a Window
Dear Sirs, Can you please tell me what information is missing in this problem so that I can supply it to you. Thank you, Frank Krauss -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1877890 Title: System Hangs when trying to kill a Window To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1877890/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
Re: [Bug 1877890] Re: System Hangs when trying to kill a Window
Hello, Sorry I didn't respond to your note sooner. I'm running Kernel 5.3.0-51 which is way later than 4.15. Frank ++ On Tue, 2020-05-12 at 07:10 +, Kai-Heng Feng wrote: > Does the GA kernel (i.e. 4.15) have this issue? > > ** Changed in: linux (Ubuntu) >Status: Confirmed => Incomplete > -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1877890 Title: System Hangs when trying to kill a Window To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1877890/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1877890] Re: System Hangs when trying to kill a Window
Does the GA kernel (i.e. 4.15) have this issue? ** Changed in: linux (Ubuntu) Status: Confirmed => Incomplete -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1877890 Title: System Hangs when trying to kill a Window To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1877890/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1877890] Re: System Hangs when trying to kill a Window
Dear Sirs, I just wish you to be aware of one fact with my supplying you with the apport information today. Last night after another Hangup in the same place in mwait_idle, I thought that maybe the problem is something to do with this module. I came across an option at Boot time called "idle=nomwait" Thinking that maybe putting this option into the kernel at boot time may fix the problem that's what I did when I had to re-boot yesterday. So I just want you to be aware that that option was NOT being used during the original Hang Up problems. I don't know if that effects the information that I just sent you or not but I wanted you to be aware of that. Frank Krauss -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1877890 Title: System Hangs when trying to kill a Window To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1877890/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1877890] Re: System Hangs when trying to kill a Window
apport information ** Tags added: apport-collected ** Description changed: Dear Sirs, I'm a long term user of Ubuntu, I run a Client/Server system that my clients expect to be very stable. I ran under Trust Tahr for a long while with great success and no Hangups at all. I recently upgraded to Bionic Beaver and I find that I have a number of Hangups. They seem to occur mostly when switching between different users. The latest one that occurred last night that I want to show you here was caused by something else. I was watching a video from Youtube under Firefox. At the end of it I clicked the upper right hand button of the window to kill the screen. At this point the system froze on me. I could move the mouse around but none of the keys worked. I used the SysrRq - Magic Key combination to get the following information ALT + PrtScrn, ALT + CREISUB The system re-booted and gave me the following files in /var/crash 4096 May 9 23:38 202005092338 349 May 10 11:01 kexec_cmd 25387 May 9 23:39 linux-image-5.3.0-51-generic-202005092338.crash 69696 May 9 23:38 dmesg.202005092338 291014103 May 9 23:38 dump.202005092338 I used the crash program with the Symbols file and in the backtrace section under the exception line it says: exception RIP mwait_idle+132 in the disassembly of mwait_idle the line at +132 is mov%gs:0x72774cb4(%rip),%r12d# 0x10350 Any information that I can supply to you I will be glad to in order to aid you in solving this problem. I'm fairly computer literate and so I can follow any directions that you want to give to me. I have enjoyed using Ubutnu for many years but I do need a Stable environment for my Development work and for my users satisfaction. Yours truly, Frank Krauss ProblemType: Bug DistroRelease: Ubuntu 18.04 Package: ubuntu-release-upgrader-core 1:18.04.37 ProcVersionSignature: Ubuntu 5.3.0-51.44~18.04.2-generic 5.3.18 Uname: Linux 5.3.0-51-generic x86_64 ApportVersion: 2.20.9-0ubuntu7.14 Architecture: amd64 CrashDB: ubuntu CurrentDesktop: ubuntu:GNOME Date: Sun May 10 13:19:54 2020 InstallationDate: Installed on 2020-04-20 (19 days ago) InstallationMedia: Ubuntu 18.04.3 LTS "Bionic Beaver" - Release amd64 (20190805) PackageArchitecture: all ProcEnviron: TERM=xterm-256color PATH=(custom, no user) XDG_RUNTIME_DIR= LANG=en_US.UTF-8 SHELL=/bin/bash SourcePackage: ubuntu-release-upgrader Symptom: release-upgrade UpgradeStatus: No upgrade log present (probably fresh install) + --- + ProblemType: Bug + ApportVersion: 2.20.9-0ubuntu7.14 + Architecture: amd64 + AudioDevicesInUse: + USERPID ACCESS COMMAND + /dev/snd/controlC1: fkrauss1808 F pulseaudio + /dev/snd/controlC0: fkrauss1808 F pulseaudio + CurrentDesktop: ubuntu:GNOME + DistroRelease: Ubuntu 18.04 + InstallationDate: Installed on 2020-04-20 (20 days ago) + InstallationMedia: Ubuntu 18.04.3 LTS "Bionic Beaver" - Release amd64 (20190805) + IwConfig: + ens2 no wireless extensions. + + lono wireless extensions. + Package: linux (not installed) + ProcEnviron: + TERM=xterm-256color + PATH=(custom, no user) + XDG_RUNTIME_DIR= + LANG=en_US.UTF-8 + SHELL=/bin/bash + ProcFB: 0 nouveaudrmfb + ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.3.0-51-generic root=UUID=b52c713d-a2a9-4b17-8eed-79a031a415e8 ro quiet splash zswap.enabled=1 zswap.compressor=lz4 crashkernel=512M-:192M vt.handoff=1 idle=nomwait + ProcVersionSignature: Ubuntu 5.3.0-51.44~18.04.2-generic 5.3.18 + RelatedPackageVersions: + linux-restricted-modules-5.3.0-51-generic N/A + linux-backports-modules-5.3.0-51-generic N/A + linux-firmware1.173.17 + RfKill: + + Tags: bionic + Uname: Linux 5.3.0-51-generic x86_64 + UpgradeStatus: No upgrade log present (probably fresh install) + UserGroups: adm audio cdrom dip lpadmin plugdev sambashare sudo video + _MarkForUpload: True + dmi.bios.date: 02/08/2010 + dmi.bios.vendor: Intel Corp. + dmi.bios.version: PRG3110H.86A.0070.2010.0208.1351 + dmi.board.asset.tag: To be filled by O.E.M. + dmi.board.name: DG31PR + dmi.board.vendor: Intel Corporation + dmi.board.version: AAD97573-306 + dmi.chassis.type: 3 + dmi.modalias: dmi:bvnIntelCorp.:bvrPRG3110H.86A.0070.2010.0208.1351:bd02/08/2010:svn:pn:pvr:rvnIntelCorporation:rnDG31PR:rvrAAD97573-306:cvn:ct3:cvr: ** Attachment added: "AlsaInfo.txt" https://bugs.launchpad.net/bugs/1877890/+attachment/5370018/+files/AlsaInfo.txt -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1877890 Title: System Hangs when trying to kill a Window To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1877890/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com
[Bug 1877890] Re: System Hangs when trying to kill a Window
** Package changed: ubuntu-release-upgrader (Ubuntu) => linux (Ubuntu) -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1877890 Title: System Hangs when trying to kill a Window To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1877890/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1877890] Re: System Hangs when trying to kill a Window
** Package changed: ubuntu => ubuntu-release-upgrader (Ubuntu) -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1877890 Title: System Hangs when trying to kill a Window To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/ubuntu-release-upgrader/+bug/1877890/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
