[Bug 1899132] Re: complete freeze with focal 20.04

2021-02-06 Thread asgard2
@kaihengfeng:

Thanks for your information.
The linux-oem-20.04b kernel is installed, at a first test:

- "snd_hda_intel.dmic_detect=0" must be disabled, otherwise no input device 
recognized
- without this boot option, internal microphone working
- external headset:
- - output possible
- - NO input, there is a headset microphone port in xubuntu volume control, but 
nothing comes through

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Title:
  complete freeze with focal 20.04

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[Bug 1899132] Re: complete freeze with focal 20.04

2021-02-04 Thread asgard2
Thanks, can I test the oem kernel in 20.10 too?
There is only a dummy package in the groovy repository.

I recently upgraded from 20.04 to 20.10 in the hope that something will
improve. Otherwise I need to reinstall :/

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Title:
  complete freeze with focal 20.04

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[Bug 1899132] Re: complete freeze with focal 20.04

2021-02-03 Thread Kai-Heng Feng
Please try linux-oem-20.04b kernel. Many SOF fixes.

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Title:
  complete freeze with focal 20.04

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[Bug 1899132] Re: complete freeze with focal 20.04

2021-02-03 Thread asgard2
** Description changed:

  Hi, my notebook Dell G3 3590 has xubuntu 20.04 installed.
  
  The notebook is freezing randomly at boot, with the boot logo. At lock screen 
or a few minutes after login.
  I can not reboot,, not even with Magic SysRq key.
  
  Could not found a specific error with that caused this in the logs.
  
  Tested with nouveau driver and the nvidia driver (450, tested) from the
  software & updates panel.
  
  Logs are captured after a system freeze. Since nothing reacts anymore, I
  have to restart the system to capture the logs.
  
  After the dell community forum, I am not the only one with this problem.
  
  ---
  
  The workaround with boot option "snd_hda_intel.dmic_detect=0" from the
  dell forum is working, but there is no microphone!
  
  pavucontrol:
- Internal microphone is not working (no input) and an external microphone is 
not recognized (one entry is listed as unplugged, even if not connected ).
+ Internal microphone is not working (no input) and an external microphone is 
not recognized (one entry is listed as unplugged, even if connected ).
  
  ---
  ProblemType: Bug
  ApportVersion: 2.20.11-0ubuntu27.10
  Architecture: amd64
  AudioDevicesInUse:
   USERPID ACCESS COMMAND
   /dev/snd/controlC1:  hannibal   2093 F pulseaudio
   /dev/snd/controlC0:  hannibal   2093 F pulseaudio
  CasperMD5CheckResult: skip
  CurrentDesktop: XFCE
  DistroRelease: Ubuntu 20.04
  InstallationDate: Installed on 2020-05-13 (148 days ago)
  InstallationMedia: Xubuntu 20.04 LTS "Focal Fossa" - Release amd64 (20200423)
  MachineType: Dell Inc. G3 3590
  NonfreeKernelModules: nvidia_modeset nvidia
  Package: linux (not installed)
  ProcFB: 0 i915drmfb
  ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-5.4.0-49-generic 
root=/dev/mapper/vgxubuntu-root ro quiet splash vt.handoff=7
  ProcVersionSignature: Ubuntu 5.4.0-49.53-generic 5.4.65
  RelatedPackageVersions:
   linux-restricted-modules-5.4.0-49-generic N/A
   linux-backports-modules-5.4.0-49-generic  N/A
   linux-firmware1.187.3
  Tags:  focal
  Uname: Linux 5.4.0-49-generic x86_64
  UpgradeStatus: No upgrade log present (probably fresh install)
  UserGroups: adm cdrom dip lpadmin lxd plugdev sambashare sudo
  _MarkForUpload: True
  dmi.bios.date: 08/28/2019
  dmi.bios.vendor: Dell Inc.
  dmi.bios.version: 1.7.1
  dmi.board.name: 0CVWRM
  dmi.board.vendor: Dell Inc.
  dmi.board.version: A00
  dmi.chassis.type: 10
  dmi.chassis.vendor: Dell Inc.
  dmi.modalias: 
dmi:bvnDellInc.:bvr1.7.1:bd08/28/2019:svnDellInc.:pnG33590:pvr:rvnDellInc.:rn0CVWRM:rvrA00:cvnDellInc.:ct10:cvr:
  dmi.product.family: GSeries
  dmi.product.name: G3 3590
  dmi.product.sku: 0949
  dmi.sys.vendor: Dell Inc.

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Title:
  complete freeze with focal 20.04

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[Bug 1899132] Re: complete freeze with focal 20.04

2021-02-03 Thread asgard2
@alexhung
Should the microphone issue be another bug report?

I thought it is related to this issue or workaround.

https://www.dell.com/community/Linux-General/Ubuntu-20-04-on-
Dell-G3-15-3590-Only-booting-with-nomodeset/m-p/7636051#M17364

** Description changed:

  Hi, my notebook Dell G3 3590 has xubuntu 20.04 installed.
  
  The notebook is freezing randomly at boot, with the boot logo. At lock screen 
or a few minutes after login.
  I can not reboot,, not even with Magic SysRq key.
  
  Could not found a specific error with that caused this in the logs.
  
  Tested with nouveau driver and the nvidia driver (450, tested) from the
  software & updates panel.
  
- 
- Logs are captured after a system freeze. Since nothing reacts anymore, I have 
to restart the system to capture the logs.
+ Logs are captured after a system freeze. Since nothing reacts anymore, I
+ have to restart the system to capture the logs.
  
  After the dell community forum, I am not the only one with this problem.
- --- 
+ 
+ ---
+ 
+ The workaround with boot option "snd_hda_intel.dmic_detect=0" from the
+ dell forum is working, but there is no microphone!
+ 
+ pavucontrol:
+ Internal microphone is not working (no input) and an external microphone is 
not recognized (one entry is listed as unplugged, even if not connected ).
+ 
+ ---
  ProblemType: Bug
  ApportVersion: 2.20.11-0ubuntu27.10
  Architecture: amd64
  AudioDevicesInUse:
-  USERPID ACCESS COMMAND
-  /dev/snd/controlC1:  hannibal   2093 F pulseaudio
-  /dev/snd/controlC0:  hannibal   2093 F pulseaudio
+  USERPID ACCESS COMMAND
+  /dev/snd/controlC1:  hannibal   2093 F pulseaudio
+  /dev/snd/controlC0:  hannibal   2093 F pulseaudio
  CasperMD5CheckResult: skip
  CurrentDesktop: XFCE
  DistroRelease: Ubuntu 20.04
  InstallationDate: Installed on 2020-05-13 (148 days ago)
  InstallationMedia: Xubuntu 20.04 LTS "Focal Fossa" - Release amd64 (20200423)
  MachineType: Dell Inc. G3 3590
  NonfreeKernelModules: nvidia_modeset nvidia
  Package: linux (not installed)
  ProcFB: 0 i915drmfb
  ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-5.4.0-49-generic 
root=/dev/mapper/vgxubuntu-root ro quiet splash vt.handoff=7
  ProcVersionSignature: Ubuntu 5.4.0-49.53-generic 5.4.65
  RelatedPackageVersions:
-  linux-restricted-modules-5.4.0-49-generic N/A
-  linux-backports-modules-5.4.0-49-generic  N/A
-  linux-firmware1.187.3
+  linux-restricted-modules-5.4.0-49-generic N/A
+  linux-backports-modules-5.4.0-49-generic  N/A
+  linux-firmware1.187.3
  Tags:  focal
  Uname: Linux 5.4.0-49-generic x86_64
  UpgradeStatus: No upgrade log present (probably fresh install)
  UserGroups: adm cdrom dip lpadmin lxd plugdev sambashare sudo
  _MarkForUpload: True
  dmi.bios.date: 08/28/2019
  dmi.bios.vendor: Dell Inc.
  dmi.bios.version: 1.7.1
  dmi.board.name: 0CVWRM
  dmi.board.vendor: Dell Inc.
  dmi.board.version: A00
  dmi.chassis.type: 10
  dmi.chassis.vendor: Dell Inc.
  dmi.modalias: 
dmi:bvnDellInc.:bvr1.7.1:bd08/28/2019:svnDellInc.:pnG33590:pvr:rvnDellInc.:rn0CVWRM:rvrA00:cvnDellInc.:ct10:cvr:
  dmi.product.family: GSeries
  dmi.product.name: G3 3590
  dmi.product.sku: 0949
  dmi.sys.vendor: Dell Inc.

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Title:
  complete freeze with focal 20.04

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[Bug 1899132] Re: complete freeze with focal 20.04

2020-11-29 Thread asgard2
@alexhung
"sound work but microphone won't work"

Freezes are gone with this workaround, but microphone is missing and I
need it.

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Title:
  complete freeze with focal 20.04

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[Bug 1899132] Re: complete freeze with focal 20.04

2020-10-09 Thread Alex Hung
A post at Dell's forum has a workaround solution using a kernel
parameter "snd_hda_intel.dmic_detect=0".

https://www.dell.com/community/Linux-General/Freezing-boot-
Ubuntu-20-04-Dell-G3-3590/m-p/7667770/highlight/true#M17469

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Title:
  complete freeze with focal 20.04

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[Bug 1899132] Re: complete freeze with focal 20.04

2020-10-09 Thread asgard2
** Changed in: linux (Ubuntu)
   Status: Incomplete => Confirmed

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Title:
  complete freeze with focal 20.04

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[Bug 1899132] Re: complete freeze with focal 20.04

2020-10-09 Thread asgard2
apport information

** Tags added: apport-collected

** Description changed:

  Hi, my notebook Dell G3 3590 has xubuntu 20.04 installed.
  
  The notebook is freezing randomly at boot, with the boot logo. At lock screen 
or a few minutes after login.
  I can not reboot,, not even with Magic SysRq key.
  
  Could not found a specific error with that caused this in the logs.
  
  Tested with nouveau driver and the nvidia driver (450, tested) from the
  software & updates panel.
  
  
  Logs are captured after a system freeze. Since nothing reacts anymore, I have 
to restart the system to capture the logs.
  
  After the dell community forum, I am not the only one with this problem.
+ --- 
+ ProblemType: Bug
+ ApportVersion: 2.20.11-0ubuntu27.10
+ Architecture: amd64
+ AudioDevicesInUse:
+  USERPID ACCESS COMMAND
+  /dev/snd/controlC1:  hannibal   2093 F pulseaudio
+  /dev/snd/controlC0:  hannibal   2093 F pulseaudio
+ CasperMD5CheckResult: skip
+ CurrentDesktop: XFCE
+ DistroRelease: Ubuntu 20.04
+ InstallationDate: Installed on 2020-05-13 (148 days ago)
+ InstallationMedia: Xubuntu 20.04 LTS "Focal Fossa" - Release amd64 (20200423)
+ MachineType: Dell Inc. G3 3590
+ NonfreeKernelModules: nvidia_modeset nvidia
+ Package: linux (not installed)
+ ProcFB: 0 i915drmfb
+ ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-5.4.0-49-generic 
root=/dev/mapper/vgxubuntu-root ro quiet splash vt.handoff=7
+ ProcVersionSignature: Ubuntu 5.4.0-49.53-generic 5.4.65
+ RelatedPackageVersions:
+  linux-restricted-modules-5.4.0-49-generic N/A
+  linux-backports-modules-5.4.0-49-generic  N/A
+  linux-firmware1.187.3
+ Tags:  focal
+ Uname: Linux 5.4.0-49-generic x86_64
+ UpgradeStatus: No upgrade log present (probably fresh install)
+ UserGroups: adm cdrom dip lpadmin lxd plugdev sambashare sudo
+ _MarkForUpload: True
+ dmi.bios.date: 08/28/2019
+ dmi.bios.vendor: Dell Inc.
+ dmi.bios.version: 1.7.1
+ dmi.board.name: 0CVWRM
+ dmi.board.vendor: Dell Inc.
+ dmi.board.version: A00
+ dmi.chassis.type: 10
+ dmi.chassis.vendor: Dell Inc.
+ dmi.modalias: 
dmi:bvnDellInc.:bvr1.7.1:bd08/28/2019:svnDellInc.:pnG33590:pvr:rvnDellInc.:rn0CVWRM:rvrA00:cvnDellInc.:ct10:cvr:
+ dmi.product.family: GSeries
+ dmi.product.name: G3 3590
+ dmi.product.sku: 0949
+ dmi.sys.vendor: Dell Inc.

** Attachment added: "AlsaInfo.txt"
   
https://bugs.launchpad.net/bugs/1899132/+attachment/5419860/+files/AlsaInfo.txt

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Title:
  complete freeze with focal 20.04

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