[Bug 1908804] Re: Ubuntu – Cracking and popping sound from headphones

2020-12-19 Thread nacenteno
Cracking and popping is worse after suspend

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Title:
  Ubuntu – Cracking and popping sound from headphones

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[Bug 1908804] Re: Ubuntu – Cracking and popping sound from headphones

2020-12-19 Thread nacenteno
apport information

** Tags added: apport-collected focal

** Description changed:

  Speakers sound fine
  Issue is only with headphones, more distortion on front left.
+ --- 
+ ProblemType: Bug
+ ApportVersion: 2.20.11-0ubuntu27.14
+ Architecture: amd64
+ AudioDevicesInUse:
+  USERPID ACCESS COMMAND
+  /dev/snd/controlC0:  arturo 1956 F pulseaudio
+  /dev/snd/pcmC0D0c:   arturo 1956 F...m pulseaudio
+  /dev/snd/pcmC0D0p:   arturo 1956 F...m pulseaudio
+ CasperMD5CheckResult: skip
+ CurrentDesktop: ubuntu:GNOME
+ DistroRelease: Ubuntu 20.04
+ InstallationDate: Installed on 2020-04-01 (263 days ago)
+ InstallationMedia: Ubuntu 18.04.4 LTS "Bionic Beaver" - Release amd64 
(20200203.1)
+ Package: alsa-driver (not installed)
+ ProcEnviron:
+  TERM=xterm-256color
+  PATH=(custom, no user)
+  XDG_RUNTIME_DIR=
+  LANG=en_US.UTF-8
+  SHELL=/bin/bash
+ ProcVersionSignature: Ubuntu 5.4.0-58.64-generic 5.4.73
+ Tags:  focal
+ Uname: Linux 5.4.0-58-generic x86_64
+ UpgradeStatus: Upgraded to focal on 2020-10-01 (79 days ago)
+ UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo vboxusers
+ _MarkForUpload: True
+ dmi.bios.date: 07/06/2018
+ dmi.bios.vendor: Insyde
+ dmi.bios.version: F.04
+ dmi.board.asset.tag: Type2 - Board Asset Tag
+ dmi.board.name: 84BE
+ dmi.board.vendor: HP
+ dmi.board.version: 02.12
+ dmi.chassis.type: 10
+ dmi.chassis.vendor: HP
+ dmi.chassis.version: Chassis Version
+ dmi.modalias: 
dmi:bvnInsyde:bvrF.04:bd07/06/2018:svnHP:pnHPPavilionLaptop15-cs0xxx:pvrType1ProductConfigId:rvnHP:rn84BE:rvr02.12:cvnHP:ct10:cvrChassisVersion:
+ dmi.product.family: 103C_5335KV HP Pavilion
+ dmi.product.name: HP Pavilion Laptop 15-cs0xxx
+ dmi.product.sku: 5GP03UA#ABA
+ dmi.product.version: Type1ProductConfigId
+ dmi.sys.vendor: HP

** Attachment added: "AlsaInfo.txt"
   
https://bugs.launchpad.net/bugs/1908804/+attachment/5445165/+files/AlsaInfo.txt

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Title:
  Ubuntu – Cracking and popping sound from headphones

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[Bug 1908804] Re: Ubuntu – Cracking and popping sound from headphones

2020-12-19 Thread nacenteno
** Attachment added: "lsmod_output.txt"
   
https://bugs.launchpad.net/ubuntu/+source/alsa-driver/+bug/1908804/+attachment/5445164/+files/lsmod_output.txt

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Title:
  Ubuntu – Cracking and popping sound from headphones

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[Bug 1908804] Re: Ubuntu – Cracking and popping sound from headphones

2020-12-19 Thread nacenteno
** Attachment added: "lspci_output.txt"
   
https://bugs.launchpad.net/ubuntu/+source/alsa-driver/+bug/1908804/+attachment/5445163/+files/lspci_output.txt

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Title:
  Ubuntu – Cracking and popping sound from headphones

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[Bug 1908804] Re: Ubuntu – Cracking and popping sound from headphones

2020-12-19 Thread nacenteno
** Attachment added: "lspci_output.txt"
   
https://bugs.launchpad.net/ubuntu/+source/alsa-driver/+bug/1908804/+attachment/5445162/+files/lspci_output.txt

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Title:
  Ubuntu – Cracking and popping sound from headphones

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[Bug 1908804] Re: Ubuntu – Cracking and popping sound from headphones

2020-12-19 Thread nacenteno
Using Ubuntu 20.04.1 LTS
On HP-Pavilion-Laptop-15-cs0xxx
Intel® Core™ i7-8550U CPU @ 1.80GHz × 8 
Mesa Intel® UHD Graphics 620 (KBL GT2)

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Title:
  Ubuntu – Cracking and popping sound from headphones

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[Bug 1908804] Re: Ubuntu – Cracking and popping sound from headphones

2020-12-19 Thread Chris Guiver
Thank you for taking the time to report this bug and helping to make
Ubuntu better. Please execute the following command only once, as it
will automatically gather debugging information, in a terminal:

apport-collect 1908804

When reporting bugs in the future please use apport by using 'ubuntu-
bug' and the name of the package affected. You can learn more about this
functionality at https://wiki.ubuntu.com/ReportingBugs.

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Title:
  Ubuntu – Cracking and popping sound from headphones

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