[Expired for ubuntu-advantage-tools (Ubuntu) because there has been no
activity for 60 days.]
** Changed in: ubuntu-advantage-tools (Ubuntu)
Status: Incomplete => Expired
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** Changed in: ubuntu-advantage-tools (Ubuntu)
Status: New => Incomplete
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https://bugs.launchpad.net/bugs/1928416
Title:
Error when attaching UA ESM key
To manage notifications
Thank you for this Rakesh and just to be sure can you install any other
snap in your system ? Or you are only seeing that snap error when trying
to run ua attach ?
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UAT: 08:32:40: ~$
UAT: 08:32:40: ~$ systemctl status snapd.service
● snapd.service - Snap Daemon
Loaded: loaded (/lib/systemd/system/snapd.service; enabled; vendor preset:
enabled)
Active: active (running) since Thu 2021-05-13 21:38:12 PDT; 5 days ago
Main PID: 16152 (snapd)
Tasks: 17
Hi Rakesh, looking at the logs maybe snapd is not working as expected.
Can you please provide the output of:
systemctl status snapd.service
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https://bugs.launchpad.net/bugs/1928416
The UA Key was part of our UA subscription from the
Ubuntu Advantage for Infrastructure page
https://ubuntu.com/advantage
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https://bugs.launchpad.net/bugs/1928416
Title:
Error when
attaching the file requested.
Regards
** Attachment added: "ubuntu advantage log.txt"
https://bugs.launchpad.net/ubuntu/+source/ubuntu-advantage-tools/+bug/1928416/+attachment/5497594/+files/ubuntu%20advantage%20log.txt
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Also, was the UA key obtained from the Ubuntu Advantage dashboard at
https://ubuntu.com/advantage?
The "UA ESM key" you mentioned makes me wonder whether an old style APT
token which the previous client supported.
UA client version 20 or later requires use of a single contract token
from
Hi Rakesh, thanks for reporting this problem. Can you please attach the content
of
/var/log/ubuntu-advantage.log file here so we can better understand how can we
tackle this issue ?
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