Thank you for taking the time to report this bug and helping to make
Bug reporting is mostly about finding & fixing problems thus preventing
future users from hitting the same bug.
You may find a support site more appropriate, eg.
https://answers.launchpad.net/ubuntu. You can also find help with your
problem in the support forum of your local Ubuntu community
http://loco.ubuntu.com/ or asking at https://askubuntu.com or
https://ubuntuforums.org, or for more support options please look at
Do note however that Ubuntu 14.04 LTS reached the end of it's standard
support back in April-2019 (5 years after release) thus support options
are now limited. This also applies to Ubuntu 16.04 LTS (the release
14.04 upgrades to).
- Ubuntu 16.04 (xenial) reached end-of-standard-support on - April 29, 2021.
- Ubuntu 14.04 (trusty) reached end-of-standard-support on April 25, 2019.
See this document for currently supported Ubuntu releases:
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not able to upgrade from ubuntu 14 lts to 20 lts
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