[Bug 853431] Re: Error with Canon LiDe 30

2012-03-29 Thread Launchpad Bug Tracker
[Expired for simple-scan (Ubuntu) because there has been no activity for
60 days.]

** Changed in: simple-scan (Ubuntu)
   Status: Incomplete = Expired

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Title:
  Error with Canon LiDe 30

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[Bug 853431] Re: Error with Canon LiDe 30

2012-01-29 Thread Michael Nagel
I am not saying your scanner is broken. With hardware issue I mean it is
related to the cooperation between your scanner and Ubuntu and its
drivers. Using another scanner (other make and model!) would solve the
problem.

First step for locating the problem is to try xsane and to post the usb
id, ... as mentioned in the wiki I linked.

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Title:
  Error with Canon LiDe 30

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[Bug 853431] Re: Error with Canon LiDe 30

2012-01-07 Thread Michael Nagel
Hi there,

thank you for filing this bug and showing your interest in Simple Scan!

This seems to be a Hardware Issue, i.e. Simple Scan does not support
your scanner perfectly -- or possibly not at all.

Unfortunately such problems happen more often then they should, and while it 
might indeed be a problem with Simple Scan, in our experience, most of the time 
it is not.
This is why we prepared a check-list at [1] that will let you find out whether 
or not it really is a problem with Simple Scan and what your options are in 
either case.

Please read that list and tell us how you decided to proceed. I will set
this bug to Incomplete, so a friendly robot will expire this bug in 60
days if you do not respond. However, we would really prefer to hear back
from you!

Best Regards
Michael

[1] https://help.ubuntu.com/community/SimpleScanHardwareIssues


** Changed in: simple-scan (Ubuntu)
   Status: Confirmed = Incomplete

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Title:
  Error with Canon LiDe 30

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[Bug 853431] Re: Error with Canon LiDe 30

2011-11-28 Thread Michael Nagel
** Tags added: scanner-suboptimal

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[Bug 853431] Re: Error with Canon LiDe 30

2011-11-25 Thread Jose Gómez
I think this bug might be related to
https://bugs.launchpad.net/ubuntu/+source/simple-scan/+bug/829416

Or maybe not. I also have the same scanner, and the same problem when
scanning the top part of the scanner (this is, sheets bigger than A4).

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[Bug 853431] Re: Error with Canon LiDe 30

2011-11-25 Thread Launchpad Bug Tracker
Status changed to 'Confirmed' because the bug affects multiple users.

** Changed in: simple-scan (Ubuntu)
   Status: New = Confirmed

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[Bug 853431] Re: Error with Canon LiDe 30

2011-11-24 Thread Michael Nagel
** Summary changed:

- Error ith Canon LiDe 30
+ Error with Canon LiDe 30

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[Bug 853431] Re: Error ith Canon LiDe 30

2011-09-18 Thread Claude Roulet
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Title:
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