Consider how it's done in the Microsoft world. The hardware manufacturer writes a driver for their hardware, signs it and sends it off to Microsoft and grants them permission to distribute this driver to Windows users. Windows doesn't magically support hardware. It's supported by the hardware manufacturer and Microsoft distributes it.
This is how Ubuntu works as well. So why isn't it working properly? Because the hardware manufacturer isn't really all that interested in customer care, in the sense that they just don't create, or make readily available, the necessary drivers for Linux, which handles hardware compatibility in Ubuntu. In many cases, the situation is even worse; not only will the manufacturer not write the necessary software, but they will also withhold required information about the device so that it becomes very difficult for anyone else to write drivers as well. Sad, but true – though, possibly somewhat simplified. Luckily though, there's lots and lots of hardware that's properly supported. I for one, haven't had a real hardware issue for quite a few years. Ask for Linux support when you purchase hardware, and you can be sure it works perfectly with Ubuntu and Windows. Hope it helps. :) Jo-Erlend Schinstad
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