[Bug 1721428] Re: Artful (17.10) Session logout after screen turned off

2018-05-02 Thread Daniel van Vugt
BTW, we have fixed many gnome-shell bugs with these symptoms recently in
Ubuntu 18.04. So please try 18.04 and log a new bug if you have any
problems.

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Title:
  Artful (17.10) Session logout after screen turned off

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[Bug 1721428] Re: Artful (17.10) Session logout after screen turned off

2018-05-02 Thread Daniel van Vugt
This bug is closed due to no response from the original reporter, so
please don't add further comments.

Everyone else should:

1. If using a release older than 18.04 then apply the workaround from
bug 994921 first.

2. Run: ubuntu-bug /var/crash/YOURFILE.crash


** Changed in: gnome-shell (Ubuntu)
   Status: Confirmed => Invalid

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[Bug 1721428] Re: Artful (17.10) Session logout after screen turned off

2018-04-15 Thread Daniel van Vugt
This bug is closed due to no response from the original reporter, so
please don't add further comments.

Everyone else should:

1. If using a release older than 18.04 then apply the workaround from
bug 994921 first.

2. Run: ubuntu-bug /var/crash/YOURFILE.crash

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  Artful (17.10) Session logout after screen turned off

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[Bug 1721428] Re: Artful (17.10) Session logout after screen turned off

2018-04-05 Thread Daniel van Vugt
If 'ubuntu-bug' fails for you then please try applying the workaround
from bug 994921 first.

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[Bug 1721428] Re: Artful (17.10) Session logout after screen turned off

2018-03-25 Thread Daniel van Vugt
See comments #52 and #64.

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[Bug 1721428] Re: Artful (17.10) Session logout after screen turned off

2018-03-20 Thread Daniel van Vugt
This bug is closed.

Please log new bugs if you have any issues at all.

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[Bug 1721428] Re: Artful (17.10) Session logout after screen turned off

2018-03-13 Thread Daniel van Vugt
I mean:

Bug closed, due to no response from the original reporter after over 2
months (see comment #52).

Everyone else please keep logging your own bugs if you have any issues.

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[Bug 1721428] Re: Artful (17.10) Session logout after screen turned off

2018-03-13 Thread Daniel van Vugt
Bug closed, due to no response from the original reporter after over 3
months (see comment #52).

Everyone else, please keep logging your own bugs if you have any issues.

** Changed in: gnome-shell (Ubuntu)
   Status: Incomplete => Invalid

** Changed in: mutter (Ubuntu)
   Status: Incomplete => Invalid

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[Bug 1721428] Re: Artful (17.10) Session logout after screen turned off

2018-03-13 Thread Daniel van Vugt
** Project changed: nouveau => ubuntu

** No longer affects: ubuntu

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[Bug 1721428] Re: Artful (17.10) Session logout after screen turned off

2018-02-21 Thread Daniel van Vugt
Bug 1750773 does not seem to exist (!?)

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[Bug 1721428] Re: Artful (17.10) Session logout after screen turned off

2018-02-18 Thread Daniel van Vugt
Everyone please log your own separate bugs for this issue. Because it's
not really one issue - it is multiple different gnome-shell crashes.
Logging your own bug will help us to figure out exactly which crash you
are experiencing and which fix you need.

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[Bug 1721428] Re: Artful (17.10) Session logout after screen turned off

2018-02-08 Thread Daniel van Vugt
Craig, in that case please just:

1. Open a bug https://bugs.launchpad.net/ubuntu/+source/xorg-server/+filebug
2. Add tag "xwayland"
3. Change it from Public to Private (top right of the page)
4. Attach your crash file to the bug.

Normally we do not recommend doing it that way as there's no guarantee
we'll be able to decode it by hand.

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Title:
  Artful (17.10) Session logout after screen turned off

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[Bug 1721428] Re: Artful (17.10) Session logout after screen turned off

2018-02-06 Thread Daniel van Vugt
Everyone please log your own separate bugs for this issue. Because it's
not really one issue - it is multiple different gnome-shell crashes.
Logging your own bug will help us to figure out exactly which crash you
are experiencing and which fix you need.

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Title:
  Artful (17.10) Session logout after screen turned off

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[Bug 1721428] Re: Artful (17.10) Session logout after screen turned off

2018-01-14 Thread Daniel van Vugt
Everyone please log your own separate bugs for this issue. Because it's
not really one issue - it is multiple different gnome-shell crashes.
Logging your own bug will help us to figure out exactly which crash you
are experiencing and which fix you need.

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Title:
  Artful (17.10) Session logout after screen turned off

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[Bug 1721428] Re: Artful (17.10) Session logout after screen turned off

2018-01-08 Thread Daniel van Vugt
If the bug does get closed due to lack of response from the reporter
then that actually doesn't stop us commenting here.

Everyone please report your own separate bugs for crashes so that we may
diagnose and group them more accurately. If you like, please mention the
ID of your new bug(s) here.

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[Bug 1721428] Re: Artful (17.10) Session logout after screen turned off

2018-01-07 Thread Daniel van Vugt
OK, I am assuming "That worked" means you found the bug ID(s) your
machine is experiencing, and they were not this one :)

Per comment #52, if the original reporter does not reply by early
February then this bug will be closed due to lack of response. That
doesn't mean this bug doesn't exist, just that we need (other) more
detailed bug reports with crash information do be able to do anything
with them. And those we have many of already. It's just a matter of
finding the right crash report(s).

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Title:
  Artful (17.10) Session logout after screen turned off

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[Bug 1721428] Re: Artful (17.10) Session logout after screen turned off

2018-01-04 Thread Daniel van Vugt
Yes, sorry, that seems to be a missing feature (or bug?) of apport. It
tells you a crash happened but not where to follow it up on the web.

Here's how to find out where your crash(es) went. In a terminal run the
below command. It will ask you for your password because for some
(security) reason the machine's unique ID is considered private. Enter
you password when asked and it should then open a web page with all the
crashes listed from your machine:

  xdg-open "https://errors.ubuntu.com/user/"`sudo cat /var/lib/whoopsie
/whoopsie-id`

or as two separate lines ending in a backtick:

  xdg-open "https://errors.ubuntu.com/user/"`
  sudo cat /var/lib/whoopsie/whoopsie-id`

The page will initially say "No data to display" but wait a second or
two and it will then be populated.

Clicking on a crash's link in the Received column will open details
about that particular instance. Then to follow it up scroll to the
bottom of the page and click on the "Problem" link. That will take you
to the bucket on errors.ubuntu.com where your crash has been grouped
with other people experiencing the same problem. You can also get to the
launchpad bug from there, if one exists, or tell it to open a new bug.

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Title:
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[Bug 1721428] Re: Artful (17.10) Session logout after screen turned off

2018-01-02 Thread Daniel van Vugt
Hi all,

There are a number of bugs in gnome-shell that would exhibit symptoms
like this bug describes. So I'm going to ask:

@koalay only: Please run 'apport-collect 1721428' on the affected
machine to help us gather more information.

Everyone: Look in /var/crash for some .crash files. If you find any then please 
use the command:
  ubuntu-bug /var/crash/YOURFILE.crash
to create a new bug. And then mention your new bug ID here. Careful not to 
attach crash files to existing bugs. Each crash file should create a new bug.

** Changed in: gnome-shell (Ubuntu)
   Status: Confirmed => Incomplete

** Changed in: mutter (Ubuntu)
   Status: Confirmed => Incomplete

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[Bug 1721428] Re: Artful (17.10) Session logout after screen turned off

2018-01-02 Thread Daniel van Vugt
** Project changed: mutter => mutter (Ubuntu)

** Changed in: mutter (Ubuntu)
   Status: New => Confirmed

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[Bug 1721428] Re: Artful (17.10) Session logout after screen turned off

2018-01-02 Thread Daniel van Vugt
** Changed in: gnome-shell
   Importance: Undecided => Unknown

** Changed in: gnome-shell
   Status: New => Unknown

** Changed in: gnome-shell
 Remote watch: None => GNOME Bug Tracker #789166

** Package changed: ubuntu => gnome-shell (Ubuntu)

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