Re: LibreOffice bug - cannot run office because of 'missing file' in 5.1.4.2 28 June, 2017

2017-06-29 Thread Ralf Mardorf
On Thu, 29 Jun 2017 08:17:00 +0200, Ralf Mardorf wrote:
>On Wed, 28 Jun 2017 12:49:06 -0700, paulwhee...@cox.net wrote:
>>Frustrated, and falling behind in my work, because of your bug.  
>
>No, because you are ignoring the messages you get by synaptic

PS:

If you would use an Ubuntu flavour, you could expect help by the Ubuntu
users mailing list,
https://lists.ubuntu.com/mailman/listinfo/ubuntu-users.

"Users of Ubuntu and officially supported derivatives (Kubuntu,
Edubuntu, Xubuntu, Lubuntu) can get support here. Users of derivatives
(such as Backtrack and Linux Mint) are not officially supported." -
https://wiki.ubuntu.com/UbuntuUsersListFAQ#FAQ1

The list of Ubuntu flavours is outdated, anyway, Mint still isn't an
Ubuntu flavour, https://www.ubuntu.com/download/ubuntu-flavours ,
https://www.ubuntu.com/about/about-ubuntu/flavours . Consider to
migrate to an Ubuntu flavour or ask for help by Mint support.

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Re: LibreOffice bug - cannot run office because of 'missing file' in 5.1.4.2 28 June, 2017

2017-06-29 Thread Ralf Mardorf
Hi,

On Wed, 28 Jun 2017 12:49:06 -0700, paulwhee...@cox.net wrote:
>Frustrated, and falling behind in my work, because of your bug.

No, because you are ignoring the messages you get by synaptic, as well
as sending tons of requests, instead of just one smart request and apart
from this you are sending it to a mailing list of the wrong distro.
It's all your fault.

Take a look at http://www.catb.org/esr/faqs/smart-questions.html .

On Wed, 28 Jun 2017 12:28:23 -0700, paulwhee...@cox.net wrote:
>Also, if the program was installed by synaptic, and all entries
>looked good during that installation, then how can there be a problem
>resolving dependencies?

This could happen if you are e.g. using official Ubuntu repositories
with a third party repository, maybe a Mint repository. However, in your
case it might be an user error, related to held packages, at least the
messages complain about a possible hold package.

On Wed, 28 Jun 2017 11:35:32 -0700, paulwhee...@cox.net wrote:
>I would appreciate not getting any excuses for why your team is not 
>responsible for this package, because the attached photo says you are!
>I doubt that hardware or OS has anything to do with this bug,
>
>
>Bug Report:
>
>I created a new linuxmint installation.

Mint isn't an Ubuntu flavour, IOW you sent your request to a mailing
list of another distro.

Regards,
Ralf

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LibreOffice bug - cannot run office because of 'missing file' in 5.1.4.2 28 June, 2017

2017-06-28 Thread paulwhee...@cox.net
LibreOffice bug - cannot run office because of 'missing file' in 
5.1.4.228 June, 2017



You are getting this bug report, because you are listed as the 
'maintainer' for this package. See: 'Maintainer of LibreOffice package.png'



If you are not at fault, then send the information to libreoffice.


I would appreciate not getting any excuses for why your team is not 
responsible for this package, because the attached photo says you are! I 
doubt that hardware or OS has anything to do with this bug,



Bug Report:

I created a new linuxmint installation. I reinstalled libreOffice (for 
3rd time) after the removal problems listed in my prior emails. I tried 
clicking on a calc file I needed, and which I have opened dozens of 
times. Libreoffice barfed the same error message it had already 
complanied about. See: LibreOffice broken package - cannot load calc.png


I then checked to see if the file was 'missing'. No, it is exactly where 
LO thinks it shoud be!! See: LibreOffice file is where it should be! 
See: LibreOffice file is where it should be.png




REALLY?



This sounds like a programming or compiler or packaging bug! Whatever it 
is, needs to be fixed, so I can do my work of entry billable hours.




I have run linuxmint on this hardware for quite a while. Now your 
package cannot not include a needed library?


How is this possible? That section has worked for years!


Now what do I do, besides cry?


Frustrated, and falling behind in my work, because of your bug.

paul

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