Hello,
the /var/log/ubuntu-advantage.log file will have more details, but:
**********************
do not just attach it to this bug, as it contains private data! In particular,
YOUR UA CREDENTIALS are in that file!
**********************
Inspect it, look for backtraces or other informative errors. If you find
nothing and feel like you want someone else to take a look, PLEASE sanitize it
before posting anything.
Could you also please show the full output of "sudo apt-get update" and
"apt-cache policy | grep esm" ?
** Changed in: ubuntu-advantage-tools (Ubuntu)
Status: New => Incomplete
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https://bugs.launchpad.net/bugs/1855415
Title:
cannot enable esm-infra for ubuntu 14, amd 64
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