I think it would be interesting to form a 'virtual team' around the
general concept of telephone support (whether it be by call return or
live). How about we start a section on the wiki to begin a bit of
discussion and planning around the matter.
Yes I guess what we could really do with
On Wed, 2007-06-06 at 09:19 +0100, Chris Rowson wrote:
Yes I guess what we could really do with is some sort of webpage which
would allow us to track support issues and to see which have been
resolved . If only there was some widely used Voice over IP software
which enables us to make
-Original Message-
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] Behalf Of Dave Walker
Sent: 06 June 2007 13:15
To: British Ubuntu Talk
Subject: Re: [ubuntu-uk] [EMAIL PROTECTED]: Face to Face support on the
Ohio
On Wed, 2007-06-06 at 09:19 +0100, Chris Rowson wrote:
Yes I guess what
Just a note folks - there's a page on the wiki devoted to this now...
https://wiki.ubuntu.com/UKTeam/VoiceSupport
--
ubuntu-uk@lists.ubuntu.com
https://lists.ubuntu.com/mailman/listinfo/ubuntu-uk
https://wiki.kubuntu.org/UKTeam/
Something we might be interested in doing?
Telephone support for UK based people?
Cheers,
Al.
- Forwarded message from Steve Stalcup [EMAIL PROTECTED] -
Date: Tue, 5 Jun 2007 10:54:30 -0400
From: Steve Stalcup [EMAIL PROTECTED]
To: Ubuntu local community team (LoCo) contacts [EMAIL
On a specific number? or we all throw in our numbers as available contacts
depending on where we live.?
Cheers
Paul
On Tue Jun 5 15:11 , Alan Pope [EMAIL PROTECTED] sent:
Something we might be interested in doing?
Telephone support for UK based people?
Cheers,
Al.
- Forwarded
On Tue, Jun 05, 2007 at 04:50:04PM +0100, [EMAIL PROTECTED] wrote:
On a specific number? or we all throw in our numbers as available contacts
depending on where we live.?
I guess it could be managed in a number of ways.
The point is the customer registers for _you_ to call _them_ so that if
On Tue, 2007-06-05 at 16:50 +0100, [EMAIL PROTECTED] wrote:
On a specific number? or we all throw in our numbers as available contacts
depending on where we live.?
Cheers
Paul
Paul, I think your looking at tit from the wrong perspective. The
'user' requiring support provides their
On Tue, 2007-06-05 at 21:00 +0100, Chris Rowson wrote:
Hey I remember suggesting this yonks ago and getting knocked back :-P
https://lists.ubuntu.com/archives/ubuntu-uk/2007-March/003873.html
Your suggestion was a phone line where people phone in rather than the
Ohio LoCo who are doing a
