So I became somewhat frustrated by this issue and used new installation
media to completely reinstall ubuntu 18.04, removing the old partition and
starting again from scratch. I installed steam as soon as the
re-installation process had been completed, and downloaded/played Kerbal
Space Program. I
Just to add, this is the screenshot I took of another attempt. The upgrade
commands are there just to show what I see when I run those commands. They
were run previous to a reboot, then I ran them again to make the screenshot.
Regards, Adrian
On Tue, 23 Oct 2018 at 21:15, Adrian Barbuio
wrote:
Okay, so I have run the update and reboot commands. I tried to run the
ubuntu-bug command again and I got exactly the same error message as was in
the previous screenshot.
On Tue, 23 Oct 2018 at 20:46, Daniel van Vugt
wrote:
> That screenshot shows that you can't report crash files because your
Hello Daniel
I attempted all three steps and I came across the message in the
screenshot. When I click send there is no further message. I am not sure
how to find an id number. Also, I checked the gnome-shell file and there
was no file labelled 'extensions'. I assume this is because I have no
Hello Daniel. I have performed the tasks you requested and have the
relevant text file attached.
Regards, Adrian
On 23/10/18 4:43 pm, Daniel van Vugt wrote:
> Please:
>
> 1. Reboot and run nothing other than one game that will trigger the bug.
> Do not run any other apps.
>
> 2. After the bug
Hello Daniel
I did not receive any instructions, or any text at all in your last
message. I am just wanting to know if there is any update on this issue
and how to solve it.
Regards, Adrian
On 22/10/18 6:22 pm, Daniel van Vugt wrote:
> ** Also affects: xserver-xorg-video-amdgpu (Ubuntu)
>
No worries. The txt file is attached.
Regards, Adrian
On 22/10/18 5:28 pm, Daniel van Vugt wrote:
> Thanks.
>
> Please also run this command and send us the output:
>
>dpkg -l > allpackages.txt
>
> ** Summary changed:
>
> - All video games freeze 5-10mins into play
> + [amdgpu] All video
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