subject:"\[Ubuntu\-x\-swat\] \[Bug 1849484\] Re\: \[X1 Carbon 7, i915, HDMI\] Ultra\-wide monitor recognized properly when plugged in only intermittently \[Xorg only\]"

[Ubuntu-x-swat] [Bug 1849484] Re: [X1 Carbon 7, i915, HDMI] Ultra-wide monitor recognized properly when plugged in only intermittently [Xorg only]

2019-10-29 Thread Daniel van Vugt

Thanks. I still feel the first solution we should be aiming for is
(another) new HDMI cable. If you've tried a few (without any adapters!)
and none work then I would treat this as a proper kernel bug. The
closest existing one I have found is:

https://bugs.freedesktop.org/show_bug.cgi?id=105601

** Bug watch added: freedesktop.org Bugzilla #105601
   https://bugs.freedesktop.org/show_bug.cgi?id=105601

** No longer affects: xorg-server (Ubuntu)

** Also affects: linux via
   https://bugs.freedesktop.org/show_bug.cgi?id=105601
   Importance: Unknown
   Status: Unknown

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Title:
  [X1 Carbon 7, i915, HDMI] Ultra-wide monitor recognized properly when
  plugged in only intermittently [Xorg only]

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[Ubuntu-x-swat] [Bug 1849484] Re: [X1 Carbon 7, i915, HDMI] Ultra-wide monitor recognized properly when plugged in only intermittently [Xorg only]

2019-10-29 Thread Jonathan Kamens

[72227.300557] [drm:drm_dp_dual_mode_detect [drm_kms_helper]] *ERROR* 
Unexpected DP dual mode adaptor ID 50
[72228.173908] [drm:drm_dp_dual_mode_detect [drm_kms_helper]] *ERROR* 
Unexpected DP dual mode adaptor ID 50
[72229.956316] [drm:drm_dp_dual_mode_detect [drm_kms_helper]] *ERROR* 
Unexpected DP dual mode adaptor ID 50
[72233.510378] [drm:drm_dp_dual_mode_detect [drm_kms_helper]] *ERROR* 
Unexpected DP dual mode adaptor ID 50
[72236.205870] [drm:drm_dp_dual_mode_detect [drm_kms_helper]] *ERROR* 
Unexpected DP dual mode adaptor ID 50
[72237.999470] [drm:drm_dp_dual_mode_detect [drm_kms_helper]] *ERROR* 
Unexpected DP dual mode adaptor ID 50
[72239.786382] [drm:drm_dp_dual_mode_detect [drm_kms_helper]] *ERROR* 
Unexpected DP dual mode adaptor ID 50
[72242.549836] [drm:drm_dp_dual_mode_detect [drm_kms_helper]] *ERROR* 
Unexpected DP dual mode adaptor ID 50
[72243.442375] [drm:drm_dp_dual_mode_detect [drm_kms_helper]] *ERROR* 
Unexpected DP dual mode adaptor ID 54
[72244.361826] [drm:drm_dp_dual_mode_detect [drm_kms_helper]] *ERROR* 
Unexpected DP dual mode adaptor ID 50
[72250.961559] [drm:drm_dp_dual_mode_detect [drm_kms_helper]] *ERROR* 
Unexpected DP dual mode adaptor ID 50
[72254.547660] [drm:drm_dp_dual_mode_detect [drm_kms_helper]] *ERROR* 
Unexpected DP dual mode adaptor ID 50
[72269.690250] [drm:drm_dp_dual_mode_detect [drm_kms_helper]] *ERROR* 
Unexpected DP dual mode adaptor ID 50
[72273.607350] [drm] EDID has major version 93, instead of 1
[72279.495513] [drm:drm_dp_dual_mode_detect [drm_kms_helper]] *ERROR* 
Unexpected DP dual mode adaptor ID 50
[72290.492743] [drm:drm_dp_dual_mode_detect [drm_kms_helper]] *ERROR* 
Unexpected DP dual mode adaptor ID 54
[72293.153731] [drm:drm_dp_dual_mode_detect [drm_kms_helper]] *ERROR* 
Unexpected DP dual mode adaptor ID 54
[72294.043151] [drm:drm_dp_dual_mode_detect [drm_kms_helper]] *ERROR* 
Unexpected DP dual mode adaptor ID 54
[72295.855213] [drm:drm_dp_dual_mode_detect [drm_kms_helper]] *ERROR* 
Unexpected DP dual mode adaptor ID 50
[72297.632687] [drm:drm_dp_dual_mode_detect [drm_kms_helper]] *ERROR* 
Unexpected DP dual mode adaptor ID 54
[72300.590655] [drm:drm_dp_dual_mode_detect [drm_kms_helper]] *ERROR* 
Unexpected DP dual mode adaptor ID 54
[72301.836996] i2c i2c-3: sendbytes: error -110
[72315.236846] [drm] EDID has major version 93, instead of 1
[72318.454559] [drm:drm_dp_dual_mode_detect [drm_kms_helper]] *ERROR* 
Unexpected DP dual mode adaptor ID 50
[72318.778580] [drm] EDID has major version 93, instead of 1
[72321.074870] [drm:drm_dp_dual_mode_detect [drm_kms_helper]] *ERROR* 
Unexpected DP dual mode adaptor ID 50
[72322.836269] [drm:drm_dp_dual_mode_detect [drm_kms_helper]] *ERROR* 
Unexpected DP dual mode adaptor ID 50
[72324.607377] [drm:drm_dp_dual_mode_detect [drm_kms_helper]] *ERROR* 
Unexpected DP dual mode adaptor ID 54
[72325.489757] [drm:drm_dp_dual_mode_detect [drm_kms_helper]] *ERROR* 
Unexpected DP dual mode adaptor ID 50
[72330.776866] [drm:drm_dp_dual_mode_detect [drm_kms_helper]] *ERROR* 
Unexpected DP dual mode adaptor ID 50
[72332.734125] mce: CPU7: Core temperature above threshold, cpu clock throttled 
(total events = 575)
[72332.734125] mce: CPU3: Core temperature above threshold, cpu clock throttled 
(total events = 575)
[72332.734127] mce: CPU1: Package temperature above threshold, cpu clock 
throttled (total events = 871)
[72332.734127] mce: CPU5: Package temperature above threshold, cpu clock 
throttled (total events = 871)
[72332.734128] mce: CPU6: Package temperature above threshold, cpu clock 
throttled (total events = 871)
[72332.734129] mce: CPU0: Package temperature above threshold, cpu clock 
throttled (total events = 871)
[72332.734130] mce: CPU4: Package temperature above threshold, cpu clock 
throttled (total events = 871)
[72332.734131] mce: CPU2: Package temperature above threshold, cpu clock 
throttled (total events = 871)
[72332.734132] mce: CPU3: Package temperature above threshold, cpu clock 
throttled (total events = 871)
[72332.734133] mce: CPU7: Package temperature above threshold, cpu clock 
throttled (total events = 871)
[72332.766080] mce: CPU3: Core temperature/speed normal
[72332.766080] mce: CPU7: Core temperature/speed normal
[72332.766081] mce: CPU1: Package temperature/speed normal
[72332.766082] mce: CPU5: Package temperature/speed normal
[72332.766083] mce: CPU2: Package temperature/speed normal
[72332.766083] mce: CPU6: Package temperature/speed normal
[72332.766084] mce: CPU4: Package temperature/speed normal
[72332.766085] mce: CPU0: Package temperature/speed normal
[72332.766086] mce: CPU7: Package temperature/speed normal
[72332.766087] mce: CPU3: Package temperature/speed normal
[72334.303794] [drm:drm_dp_dual_mode_detect [drm_kms_helper]] *ERROR* 
Unexpected DP dual mode adaptor ID 50
[72335.184591] [drm:drm_dp_dual_mode_detect [drm_kms_helper]] *ERROR* 
Unexpected DP dual mode adaptor ID 50
[72336.941529] [drm:drm_dp_dual_mode_detect [drm_kms_helper]] *ERROR* 
Unexpected DP

[Ubuntu-x-swat] [Bug 1849484] Re: [X1 Carbon 7, i915, HDMI] Ultra-wide monitor recognized properly when plugged in only intermittently [Xorg only]

2019-10-29 Thread Daniel van Vugt

I mean if your monitor shows any faults at all while using it then each
time open a Terminal window and run:

  dmesg

Then please copy and paste the most recent messages (probably mentioning
"kernel: i915" or "kernel: drm") to here.

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Title:
  [X1 Carbon 7, i915, HDMI] Ultra-wide monitor recognized properly when
  plugged in only intermittently [Xorg only]

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[Ubuntu-x-swat] [Bug 1849484] Re: [X1 Carbon 7, i915, HDMI] Ultra-wide monitor recognized properly when plugged in only intermittently [Xorg only]

2019-10-29 Thread Jonathan Kamens

"If you see changes like that after boot then please attach output from
'dmesg' showing the period of time when the change occurred."

I'm sorry, I'm not sure what you're asking me to watch for here. Can you
clarify?

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Title:
  [X1 Carbon 7, i915, HDMI] Ultra-wide monitor recognized properly when
  plugged in only intermittently [Xorg only]

To manage notifications about this bug go to:
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[Ubuntu-x-swat] [Bug 1849484] Re: [X1 Carbon 7, i915, HDMI] Ultra-wide monitor recognized properly when plugged in only intermittently [Xorg only]

2019-10-28 Thread Daniel van Vugt

If you see changes like that after boot then please attach output from
'dmesg' showing the period of time when the change occurred.

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Title:
  [X1 Carbon 7, i915, HDMI] Ultra-wide monitor recognized properly when
  plugged in only intermittently [Xorg only]

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[Ubuntu-x-swat] [Bug 1849484] Re: [X1 Carbon 7, i915, HDMI] Ultra-wide monitor recognized properly when plugged in only intermittently [Xorg only]

2019-10-28 Thread Jonathan Kamens

FYI: While apport-collect was running, my screens went blank briefly and
then when they came back my monitor configuration was wrong: the ultra-
wide monitor was at a lower resolution than it's supposed to be and the
two monitors' relative positions were not configured correctly.
Unplugging the ultra-wide and plugging it back in fixed this situation.
This is similar to the behavior I see which prompted me to file this bug
in the first place. It would seem that something that apport-collect did
triggers the issue or a similar one.

So does launching the TeamViewer client, by the way.

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Title:
  [X1 Carbon 7, i915, HDMI] Ultra-wide monitor recognized properly when
  plugged in only intermittently [Xorg only]

To manage notifications about this bug go to:
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[Ubuntu-x-swat] [Bug 1849484] Re: [X1 Carbon 7, i915, HDMI] Ultra-wide monitor recognized properly when plugged in only intermittently [Xorg only]

2019-10-28 Thread Jonathan Kamens

apport information

** Tags added: apport-collected ubuntu

** Description changed:

  I have an LG ultra-wide (2560x1080) monitor.
  
  Sometimes when I plug it into my laptop, whose screen was working fine
  before I plugged it in, both screens go black but nothing else happens.
  I can still see the mouse cursor and move it between the two monitors
  (sometimes in the correct location configuration I've configured,
  sometimes not), but nothing is rendered on the screens.
  
  Sometimes when I plug the monitor in, it comes on, but the resolution is
  wrong.
  
  Sometimes it is actually recognized and configured correctly.
  
  Frequently I have to unplug the monitor and plug it back in three times
  or more before it is recognized correctly.
  
  I wish it just worked right the first time. :-/
  
  ProblemType: Bug
  DistroRelease: Ubuntu 19.10
  Package: gnome-shell 3.34.1-1ubuntu1
  ProcVersionSignature: Ubuntu 5.3.0-19.20-generic 5.3.1
  Uname: Linux 5.3.0-19-generic x86_64
  NonfreeKernelModules: zfs zunicode zavl icp zcommon znvpair
  ApportVersion: 2.20.11-0ubuntu8
  Architecture: amd64
  CurrentDesktop: ubuntu:GNOME
  Date: Wed Oct 23 08:34:07 2019
  DisplayManager: gdm3
  InstallationDate: Installed on 2019-09-12 (40 days ago)
  InstallationMedia: Ubuntu 19.04 "Disco Dingo" - Release amd64 (20190416)
  RelatedPackageVersions: mutter-common 3.34.1-1ubuntu1
  SourcePackage: gnome-shell
  UpgradeStatus: Upgraded to eoan on 2019-09-20 (32 days ago)
+ --- 
+ ProblemType: Bug
+ .tmp.unity_support_test.0:
+  
+ ApportVersion: 2.20.11-0ubuntu8
+ Architecture: amd64
+ AudioDevicesInUse:
+  USERPID ACCESS COMMAND
+  /dev/snd/controlC1:  jik3196 F pulseaudio
+  /dev/snd/pcmC1D0p:   jik3196 F...m pulseaudio
+  /dev/snd/controlC0:  jik3196 F pulseaudio
+ BootLog: Error: [Errno 13] Permission denied: '/var/log/boot.log'
+ CompizPlugins: No value set for 
`/apps/compiz-1/general/screen0/options/active_plugins'
+ CompositorRunning: None
+ CurrentDesktop: ubuntu:GNOME
+ DistUpgraded: 2019-09-20 10:09:14,777 DEBUG Running PostInstallScript: 
'./xorg_fix_proprietary.py'
+ DistroCodename: eoan
+ DistroRelease: Ubuntu 19.10
+ DistroVariant: ubuntu
+ ExtraDebuggingInterest: Yes
+ GraphicsCard:
+  Intel Corporation UHD Graphics 620 (Whiskey Lake) [8086:3ea0] (rev 02) 
(prog-if 00 [VGA controller])
+Subsystem: Lenovo UHD Graphics 620 (Whiskey Lake) [17aa:2292]
+ InstallationDate: Installed on 2019-09-12 (45 days ago)
+ InstallationMedia: Ubuntu 19.04 "Disco Dingo" - Release amd64 (20190416)
+ MachineType: LENOVO 20QD001VUS
+ NonfreeKernelModules: zfs zunicode zavl icp zcommon znvpair
+ Package: xorg-server (not installed)
+ ProcFB: 0 i915drmfb
+ ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-5.3.0-19-generic 
root=/dev/mapper/ubuntu--vg-root ro quiet splash vt.handoff=7
+ ProcVersionSignature: Ubuntu 5.3.0-19.20-generic 5.3.1
+ RelatedPackageVersions:
+  linux-restricted-modules-5.3.0-19-generic N/A
+  linux-backports-modules-5.3.0-19-generic  N/A
+  linux-firmware1.183.1
+ Tags:  eoan ubuntu
+ Uname: Linux 5.3.0-19-generic x86_64
+ UpgradeStatus: Upgraded to eoan on 2019-09-20 (38 days ago)
+ UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo vboxusers wireshark
+ _MarkForUpload: True
+ dmi.bios.date: 07/04/2019
+ dmi.bios.vendor: LENOVO
+ dmi.bios.version: N2HET30W (1.13 )
+ dmi.board.asset.tag: Not Available
+ dmi.board.name: 20QD001VUS
+ dmi.board.vendor: LENOVO
+ dmi.board.version: SDK0J40697 WIN
+ dmi.chassis.asset.tag: No Asset Information
+ dmi.chassis.type: 10
+ dmi.chassis.vendor: LENOVO
+ dmi.chassis.version: None
+ dmi.modalias: 
dmi:bvnLENOVO:bvrN2HET30W(1.13):bd07/04/2019:svnLENOVO:pn20QD001VUS:pvrThinkPadX1Carbon7th:rvnLENOVO:rn20QD001VUS:rvrSDK0J40697WIN:cvnLENOVO:ct10:cvrNone:
+ dmi.product.family: ThinkPad X1 Carbon 7th
+ dmi.product.name: 20QD001VUS
+ dmi.product.sku: LENOVO_MT_20QD_BU_Think_FM_ThinkPad X1 Carbon 7th
+ dmi.product.version: ThinkPad X1 Carbon 7th
+ dmi.sys.vendor: LENOVO
+ modified.conffile..etc.apport.crashdb.conf: [modified]
+ mtime.conffile..etc.apport.crashdb.conf: 2019-10-23T16:51:18.143596
+ version.compiz: compiz 1:0.9.14.0+19.10.20190918-0ubuntu1
+ version.libdrm2: libdrm2 2.4.99-1ubuntu1
+ version.libgl1-mesa-dri: libgl1-mesa-dri 19.2.1-1ubuntu1
+ version.libgl1-mesa-glx: libgl1-mesa-glx 19.2.1-1ubuntu1
+ version.xserver-xorg-core: xserver-xorg-core 2:1.20.5+git20191008-0ubuntu1
+ version.xserver-xorg-input-evdev: xserver-xorg-input-evdev N/A
+ version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:19.0.1-1ubuntu1
+ version.xserver-xorg-video-intel: xserver-xorg-video-intel 
2:2.99.917+git20190815-1
+ version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.16-1

** Attachment added: "AlsaInfo.txt"
   
https://bugs.launchpad.net/bugs/1849484/+attachment/5300897/+files/AlsaInfo.txt

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[Ubuntu-x-swat] [Bug 1849484] Re: [X1 Carbon 7, i915, HDMI] Ultra-wide monitor recognized properly when plugged in only intermittently [Xorg only]

2019-10-27 Thread Daniel van Vugt

> Synology Drive does kernel stuff -- I believe it uses inotify to
monitor directories for changes -- so I'm suspecting that there's
something misbehaving in the kernel and something that Synology Drive
does is banging up against it.

I think you might be right.

** Changed in: linux (Ubuntu)
   Status: Incomplete => New

** Changed in: xorg-server (Ubuntu)
   Status: Incomplete => New

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Title:
  [X1 Carbon 7, i915, HDMI] Ultra-wide monitor recognized properly when
  plugged in only intermittently [Xorg only]

To manage notifications about this bug go to:
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[Ubuntu-x-swat] [Bug 1849484] Re: [X1 Carbon 7, i915, HDMI] Ultra-wide monitor recognized properly when plugged in only intermittently [Xorg only]

2019-10-25 Thread Jonathan Kamens

I tried a different cable. It didn't help.

Also, I can trigger my monitors freaking out as described above merely
by launching the Synology Drive Client when the ultra-wide monitor is
connected.

Also, the issue seems to be triggered even if the applet isn't visible
in my top bar, i.e., even if the only Synology Drive processes that are
running are the background processes.

Synology Drive does kernel stuff -- I believe it uses inotify to monitor
directories for changes -- so I'm suspecting that there's something
misbehaving in the kernel and something that Synology Drive does is
banging up against it.

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Title:
  [X1 Carbon 7, i915, HDMI] Ultra-wide monitor recognized properly when
  plugged in only intermittently [Xorg only]

To manage notifications about this bug go to:
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[Ubuntu-x-swat] [Bug 1849484] Re: [X1 Carbon 7, i915, HDMI] Ultra-wide monitor recognized properly when plugged in only intermittently [Xorg only]

2019-10-25 Thread Jonathan Kamens

It's not clear to me how this can be a cable or monitor issue when it
only happens in Xorg and it happens much more frequently when one
particular app is running (see comment #4). Having said that, I will try
to find a spare HDMI cable and test.

I am not using an adapter, I'm plugging an HDMI cable directly into an
HDMI port both on the monitor and on the laptop.

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Title:
  [X1 Carbon 7, i915, HDMI] Ultra-wide monitor recognized properly when
  plugged in only intermittently [Xorg only]

To manage notifications about this bug go to:
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[Ubuntu-x-swat] [Bug 1849484] Re: [X1 Carbon 7, i915, HDMI] Ultra-wide monitor recognized properly when plugged in only intermittently [Xorg only]

2019-10-24 Thread Daniel van Vugt

** No longer affects: mutter (Ubuntu)

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Title:
  [X1 Carbon 7, i915, HDMI] Ultra-wide monitor recognized properly when
  plugged in only intermittently [Xorg only]

To manage notifications about this bug go to:
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[Ubuntu-x-swat] [Bug 1849484] Re: [X1 Carbon 7, i915, HDMI] Ultra-wide monitor recognized properly when plugged in only intermittently [Xorg only]

2019-10-24 Thread Daniel van Vugt

Hmm, it shouldn't be a multi-stream problem. It looks like you only need
HDMI v1.3 to drive that resolution and your laptop supports HDMI 1.4b
already.

So mainly I suspect a bad HDMI cable, bad HDMI adaptor, or just faulty
EDID data coming from the monitor.

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Title:
  [X1 Carbon 7, i915, HDMI] Ultra-wide monitor recognized properly when
  plugged in only intermittently [Xorg only]

To manage notifications about this bug go to:
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[Ubuntu-x-swat] [Bug 1849484] Re: [X1 Carbon 7, i915, HDMI] Ultra-wide monitor recognized properly when plugged in only intermittently [Xorg only]

[Ubuntu-x-swat] [Bug 1849484] Re: [X1 Carbon 7, i915, HDMI] Ultra-wide monitor recognized properly when plugged in only intermittently [Xorg only]

[Ubuntu-x-swat] [Bug 1849484] Re: [X1 Carbon 7, i915, HDMI] Ultra-wide monitor recognized properly when plugged in only intermittently [Xorg only]

[Ubuntu-x-swat] [Bug 1849484] Re: [X1 Carbon 7, i915, HDMI] Ultra-wide monitor recognized properly when plugged in only intermittently [Xorg only]

[Ubuntu-x-swat] [Bug 1849484] Re: [X1 Carbon 7, i915, HDMI] Ultra-wide monitor recognized properly when plugged in only intermittently [Xorg only]

[Ubuntu-x-swat] [Bug 1849484] Re: [X1 Carbon 7, i915, HDMI] Ultra-wide monitor recognized properly when plugged in only intermittently [Xorg only]

[Ubuntu-x-swat] [Bug 1849484] Re: [X1 Carbon 7, i915, HDMI] Ultra-wide monitor recognized properly when plugged in only intermittently [Xorg only]

[Ubuntu-x-swat] [Bug 1849484] Re: [X1 Carbon 7, i915, HDMI] Ultra-wide monitor recognized properly when plugged in only intermittently [Xorg only]

[Ubuntu-x-swat] [Bug 1849484] Re: [X1 Carbon 7, i915, HDMI] Ultra-wide monitor recognized properly when plugged in only intermittently [Xorg only]

[Ubuntu-x-swat] [Bug 1849484] Re: [X1 Carbon 7, i915, HDMI] Ultra-wide monitor recognized properly when plugged in only intermittently [Xorg only]

[Ubuntu-x-swat] [Bug 1849484] Re: [X1 Carbon 7, i915, HDMI] Ultra-wide monitor recognized properly when plugged in only intermittently [Xorg only]

[Ubuntu-x-swat] [Bug 1849484] Re: [X1 Carbon 7, i915, HDMI] Ultra-wide monitor recognized properly when plugged in only intermittently [Xorg only]

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