[Ubuntu-x-swat] [Bug 1743797] [NEW] Xorg not recognizing AMD graphics card

2018-01-17 Thread Greta Regan
Public bug reported: A few months after upgrading to Ubuntu 16.04, my graphics card stopped working. I got a black screen after booting. I was able to work around that problem, and then around the problem of losing my external display when I closed my laptop lid, so I can now boot normally and

[Ubuntu-x-swat] [Bug 1743797] Re: Xorg not recognizing AMD graphics card

2018-01-18 Thread Greta Regan
I installed 'linux-generic-hwe-16.04', as suggested, but there's no change. Perhaps because the radeon.modeset=0 is still in my system - but I can't find where. My boot sequence no longer shows radeon.modeset=0, but it came up when I ran dmesg | egrep | 'drm|radeon'. I've included both outputs

[Ubuntu-x-swat] [Bug 1743797] Re: [HP Compaq nc6400] Blank screen on boot

2018-02-08 Thread Greta Regan
I've had trouble trying to capture a boot log with the settings requested in the last posting. Different things have happened on different attempts, including the boot stopping dead. I'll try for a couple of more days to see if I can get a complete log to post. -- You received this bug

[Ubuntu-x-swat] [Bug 1743797] Re: [HP Compaq nc6400] Blank screen on boot

2018-02-09 Thread Greta Regan
I've attached a boot recording - all went smoothly this time. I trimmed it down to just the boot log itself. It may look like I cut off the start of the log, but I didn't. I have the complete file, though, if needed, including what happens after the boot (not much visibly). If it's not clear

[Ubuntu-x-swat] [Bug 1743797] Re: [HP Compaq nc6400] Blank screen on boot

2018-02-13 Thread Greta Regan
It happened after upgrading from 14.04 to 16.04. I did this when prompted by Software Updater, so presumably it was the first version of 16.04 released through Updater. It didn't happen right after, or soon after, that upgrade, and I don't think there were any updates to 16.04 in the days

[Ubuntu-x-swat] [Bug 1743797] Re: [HP Compaq nc6400] Blank screen on boot

2018-02-13 Thread Greta Regan
Sorry, can you be a bit more specific on how to get the update history? I tried a couple of commands but neither got me the package update history. Really, I know almost nothing about getting around Ubuntu. On your second question, I can only say that I did a normal install of 14.04, and

[Ubuntu-x-swat] [Bug 1743797] Re: [HP Compaq nc6400] Blank screen on boot

2018-02-09 Thread Greta Regan
I'm using a camera to record the video, that's not causing problems - aside from having to experiment a bit to get a clear shot of the log. The problems have been with the boots themselves. But, I'll do as you say. I'll try later today - when I can do without the laptop for awhile, as even after I

[Ubuntu-x-swat] [Bug 1743797] Re: [HP Compaq nc6400] Blank screen on boot

2018-02-10 Thread Greta Regan
I've attached the complete file of the boot recording. ** Attachment added: "Bug 1743797 boot log raw.mp4" https://bugs.launchpad.net/ubuntu/+source/xorg/+bug/1743797/+attachment/5052429/+files/Bug%201743797%20boot%20log%20raw.mp4 -- You received this bug notification because you are a