[Ubuntu-x-swat] [Bug 1743797] Re: [HP Compaq nc6400] Blank screen on boot
** Changed in: xorg (Ubuntu) Status: Incomplete => New -- You received this bug notification because you are a member of Ubuntu-X, which is subscribed to xorg in Ubuntu. https://bugs.launchpad.net/bugs/1743797 Title: [HP Compaq nc6400] Blank screen on boot To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/xorg/+bug/1743797/+subscriptions ___ Mailing list: https://launchpad.net/~ubuntu-x-swat Post to : ubuntu-x-swat@lists.launchpad.net Unsubscribe : https://launchpad.net/~ubuntu-x-swat More help : https://help.launchpad.net/ListHelp
[Ubuntu-x-swat] [Bug 1743797] Re: [HP Compaq nc6400] Blank screen on boot
Sorry, can you be a bit more specific on how to get the update history? I tried a couple of commands but neither got me the package update history. Really, I know almost nothing about getting around Ubuntu. On your second question, I can only say that I did a normal install of 14.04, and everything worked, so I had no occasion look at how it worked. - But, if I would've had to install the open source driver separately, I never did that. -- You received this bug notification because you are a member of Ubuntu-X, which is subscribed to xorg in Ubuntu. https://bugs.launchpad.net/bugs/1743797 Title: [HP Compaq nc6400] Blank screen on boot To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/xorg/+bug/1743797/+subscriptions ___ Mailing list: https://launchpad.net/~ubuntu-x-swat Post to : ubuntu-x-swat@lists.launchpad.net Unsubscribe : https://launchpad.net/~ubuntu-x-swat More help : https://help.launchpad.net/ListHelp
[Ubuntu-x-swat] [Bug 1743797] Re: [HP Compaq nc6400] Blank screen on boot
Greta Regan: 1) The package update history would be in the /var/log/apt folder. 2) Regarding 14.04, were you using fglrx in it or the open source driver? -- You received this bug notification because you are a member of Ubuntu-X, which is subscribed to xorg in Ubuntu. https://bugs.launchpad.net/bugs/1743797 Title: [HP Compaq nc6400] Blank screen on boot To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/xorg/+bug/1743797/+subscriptions ___ Mailing list: https://launchpad.net/~ubuntu-x-swat Post to : ubuntu-x-swat@lists.launchpad.net Unsubscribe : https://launchpad.net/~ubuntu-x-swat More help : https://help.launchpad.net/ListHelp
[Ubuntu-x-swat] [Bug 1743797] Re: [HP Compaq nc6400] Blank screen on boot
It happened after upgrading from 14.04 to 16.04. I did this when prompted by Software Updater, so presumably it was the first version of 16.04 released through Updater. It didn't happen right after, or soon after, that upgrade, and I don't think there were any updates to 16.04 in the days immediately before the problem started. - I can't swear to that, as, naturally, I wasn't paying that much attention to all the little updates one gets almost every day. If there's a way to check my update history, you'll have to tell me how. I do remember when the problem hit, as it was Christmas day, so I have a definite date to search back from. >From what I was able to find online, I gather that ultimately the problem originates with 16.04 no longer using fglrx, although my video card is still supposed to be supported in 16.04 - and for awhile, it was. -- You received this bug notification because you are a member of Ubuntu-X, which is subscribed to xorg in Ubuntu. https://bugs.launchpad.net/bugs/1743797 Title: [HP Compaq nc6400] Blank screen on boot To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/xorg/+bug/1743797/+subscriptions ___ Mailing list: https://launchpad.net/~ubuntu-x-swat Post to : ubuntu-x-swat@lists.launchpad.net Unsubscribe : https://launchpad.net/~ubuntu-x-swat More help : https://help.launchpad.net/ListHelp
[Ubuntu-x-swat] [Bug 1743797] Re: [HP Compaq nc6400] Blank screen on boot
Great Regan: The last couple lines from the video until blank screen: [OK] Started Light Display Manager. Starting WPA Supplicant... taking this along with the boot up history didn't confirm the root cause for me. Despite this, as per your Bug Description, you noted this problem started happening after an update. Could you please advise to which one specifically? ** Attachment removed: "recording of boot without workaround" https://bugs.launchpad.net/ubuntu/+source/xorg/+bug/1743797/+attachment/5052209/+files/Bug%201743797%20boot%20log%20trim.mov -- You received this bug notification because you are a member of Ubuntu-X, which is subscribed to xorg in Ubuntu. https://bugs.launchpad.net/bugs/1743797 Title: [HP Compaq nc6400] Blank screen on boot To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/xorg/+bug/1743797/+subscriptions ___ Mailing list: https://launchpad.net/~ubuntu-x-swat Post to : ubuntu-x-swat@lists.launchpad.net Unsubscribe : https://launchpad.net/~ubuntu-x-swat More help : https://help.launchpad.net/ListHelp
[Ubuntu-x-swat] [Bug 1743797] Re: [HP Compaq nc6400] Blank screen on boot
I've attached the complete file of the boot recording. ** Attachment added: "Bug 1743797 boot log raw.mp4" https://bugs.launchpad.net/ubuntu/+source/xorg/+bug/1743797/+attachment/5052429/+files/Bug%201743797%20boot%20log%20raw.mp4 -- You received this bug notification because you are a member of Ubuntu-X, which is subscribed to xorg in Ubuntu. https://bugs.launchpad.net/bugs/1743797 Title: [HP Compaq nc6400] Blank screen on boot To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/xorg/+bug/1743797/+subscriptions ___ Mailing list: https://launchpad.net/~ubuntu-x-swat Post to : ubuntu-x-swat@lists.launchpad.net Unsubscribe : https://launchpad.net/~ubuntu-x-swat More help : https://help.launchpad.net/ListHelp
[Ubuntu-x-swat] [Bug 1743797] Re: [HP Compaq nc6400] Blank screen on boot
Greta Regan, please attach the complete file (no trimming it down). -- You received this bug notification because you are a member of Ubuntu-X, which is subscribed to xorg in Ubuntu. https://bugs.launchpad.net/bugs/1743797 Title: [HP Compaq nc6400] Blank screen on boot To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/xorg/+bug/1743797/+subscriptions ___ Mailing list: https://launchpad.net/~ubuntu-x-swat Post to : ubuntu-x-swat@lists.launchpad.net Unsubscribe : https://launchpad.net/~ubuntu-x-swat More help : https://help.launchpad.net/ListHelp
[Ubuntu-x-swat] [Bug 1743797] Re: [HP Compaq nc6400] Blank screen on boot
I've attached a boot recording - all went smoothly this time. I trimmed it down to just the boot log itself. It may look like I cut off the start of the log, but I didn't. I have the complete file, though, if needed, including what happens after the boot (not much visibly). If it's not clear enough or you think I've missed something you need at the top or bottom of the screen, I can have another go. ** Attachment added: "recording of boot without workaround" https://bugs.launchpad.net/ubuntu/+source/xorg/+bug/1743797/+attachment/5052209/+files/Bug%201743797%20boot%20log%20trim.mov -- You received this bug notification because you are a member of Ubuntu-X, which is subscribed to xorg in Ubuntu. https://bugs.launchpad.net/bugs/1743797 Title: [HP Compaq nc6400] Blank screen on boot To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/xorg/+bug/1743797/+subscriptions ___ Mailing list: https://launchpad.net/~ubuntu-x-swat Post to : ubuntu-x-swat@lists.launchpad.net Unsubscribe : https://launchpad.net/~ubuntu-x-swat More help : https://help.launchpad.net/ListHelp
[Ubuntu-x-swat] [Bug 1743797] Re: [HP Compaq nc6400] Blank screen on boot
Greta Regan, if reproducible in a live environment you could use instead http://cdimage.ubuntu.com/daily-live/current/ if this is more convenient, so you don't have to undo the WORKAROUND on your install. -- You received this bug notification because you are a member of Ubuntu-X, which is subscribed to xorg in Ubuntu. https://bugs.launchpad.net/bugs/1743797 Title: [HP Compaq nc6400] Blank screen on boot To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/xorg/+bug/1743797/+subscriptions ___ Mailing list: https://launchpad.net/~ubuntu-x-swat Post to : ubuntu-x-swat@lists.launchpad.net Unsubscribe : https://launchpad.net/~ubuntu-x-swat More help : https://help.launchpad.net/ListHelp
[Ubuntu-x-swat] [Bug 1743797] Re: [HP Compaq nc6400] Blank screen on boot
I'm using a camera to record the video, that's not causing problems - aside from having to experiment a bit to get a clear shot of the log. The problems have been with the boots themselves. But, I'll do as you say. I'll try later today - when I can do without the laptop for awhile, as even after I reverse the changes to the grub it's taken some time to get it working properly (or at all) again. -- You received this bug notification because you are a member of Ubuntu-X, which is subscribed to xorg in Ubuntu. https://bugs.launchpad.net/bugs/1743797 Title: [HP Compaq nc6400] Blank screen on boot To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/xorg/+bug/1743797/+subscriptions ___ Mailing list: https://launchpad.net/~ubuntu-x-swat Post to : ubuntu-x-swat@lists.launchpad.net Unsubscribe : https://launchpad.net/~ubuntu-x-swat More help : https://help.launchpad.net/ListHelp
[Ubuntu-x-swat] [Bug 1743797] Re: [HP Compaq nc6400] Blank screen on boot
Greta Regan: >"I've had trouble trying to capture a boot log with the settings requested in the last posting." What are you using to capture the boot log? It shouldn't be too difficult to record a video of the screen with a cellphone or camera while it is booting up. >"Different things have happened on different attempts, including the boot stopping dead. I'll try for a couple of more days to see if I can get a complete log to post." Don't worry about the different variations of bad booting. If it doesn't boot properly in any way then post a video of the failed boot, screenshot of when the boot stopped dead, etc. Developers just need something to get a better sense of the issue. ** Tags added: regression-update -- You received this bug notification because you are a member of Ubuntu-X, which is subscribed to xorg in Ubuntu. https://bugs.launchpad.net/bugs/1743797 Title: [HP Compaq nc6400] Blank screen on boot To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/xorg/+bug/1743797/+subscriptions ___ Mailing list: https://launchpad.net/~ubuntu-x-swat Post to : ubuntu-x-swat@lists.launchpad.net Unsubscribe : https://launchpad.net/~ubuntu-x-swat More help : https://help.launchpad.net/ListHelp
[Ubuntu-x-swat] [Bug 1743797] Re: [HP Compaq nc6400] Blank screen on boot
I've had trouble trying to capture a boot log with the settings requested in the last posting. Different things have happened on different attempts, including the boot stopping dead. I'll try for a couple of more days to see if I can get a complete log to post. -- You received this bug notification because you are a member of Ubuntu-X, which is subscribed to xorg in Ubuntu. https://bugs.launchpad.net/bugs/1743797 Title: [HP Compaq nc6400] Blank screen on boot To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/xorg/+bug/1743797/+subscriptions ___ Mailing list: https://launchpad.net/~ubuntu-x-swat Post to : ubuntu-x-swat@lists.launchpad.net Unsubscribe : https://launchpad.net/~ubuntu-x-swat More help : https://help.launchpad.net/ListHelp
