Re: [uknof] BT Smartnumbers / Resilient plc NOC contact

2017-08-13 Thread Joseph McDougall
On 13 August 2017 at 11:25, Prof. Adam Beaumont
 wrote:

> Just to add to that - we’ve got around 13 million numbers to choose from.
> We run our own TDM interconnects, which means that we operate over regulated
> interconnects (14 different exchange connections) with the incumbents (and
> therefore the quality is good).  We also have porting agreements with pretty
> much all the usual suspects, so you could move numbers across if you wished.
> (We also host a LOT of numbers for other operators).
>
> I don’t want to do a “Sales job” on UKNOF, but if anyone has any questions
> or need any help - please feel free to ping me a line..

Another +1 for AQL - easy to integrate their APIs to get up and
running quickly, and allow easy provisioning of numbers. Excellent
call quality. Good account manager who is actually reachable and
responds quickly. Not much more to say.



Re: [uknof] BT Smartnumbers / Resilient plc NOC contact

2017-08-13 Thread Prof. Adam Beaumont


> On 12 Aug 2017, at 21:01, Paul Mansfield  wrote:
> 
> 
> Maybe sign up for an alternative service from AQL so as to have a fallback?
> 
> https://portal.aql.com/telecoms/call-forwarding/ 
> 
Thanks for the mention Paul … 

Just to add to that - we’ve got around 13 million numbers to choose from.  We 
run our own TDM interconnects, which means that we operate over regulated 
interconnects (14 different exchange connections) with the incumbents (and 
therefore the quality is good).  We also have porting agreements with pretty 
much all the usual suspects, so you could move numbers across if you wished.  
(We also host a LOT of numbers for other operators).

I don’t want to do a “Sales job” on UKNOF, but if anyone has any questions or 
need any help - please feel free to ping me a line..  

Re: [uknof] BT Smartnumbers / Resilient plc NOC contact

2017-08-12 Thread Paul Mansfield
Maybe sign up for an alternative service from AQL so as to have a fallback?

https://portal.aql.com/telecoms/call-forwarding/


[uknof] BT Smartnumbers / Resilient plc NOC contact

2017-08-12 Thread Stuart Clark
Hi all,

We use the BT Smartnumbers for our customer facing follow-the-sun 24/7
support and the portal used to switch where our number points
(http://www.btsmartnumbers1.com/Teamphone/TPDir/Libs/Logon/Logon.asp) is
returning 500 errors.

I'm struggling to find a person/NOC number as nobody has picked up our
support emails in the past few hours.

Anyone here have a good contact?

Thanks in advance.

-- 
Stuart Clark