Hi,

Hope you are doing well.



Please find the below Job description and let me know your interest.



*Position: BMC Remedy Administrator &Developer*

*Location: Sunnyvale, CA*

*Duration: 6+ Months Contract*


*This is a lead hand on technical role. Need to write custom remedy work
flows, hands on with ARS systems server upgrades, hands on Linux. *



The right candidate in this role will manage the BMC RemedySuite of
Products for BMC AR(Action Request) Server. Responsibilities will also
include system administration, installation, configuration and all upgrades
of this suite of products. Inaddition, the Remedy Administrator will
upgrade and patch the BMC software when required, develop custom forms,
interfaces and workflow as well as provide excellent support to all end
users.




·         Must have 8+ years of experience in installing and configuring
BMC Remedy v7.x and recent experience of upgrading ARServer to 8.x in a
clustered high available environment.

·         Must have hands-on knowledge in Remedy Installation and
configuration in a server group environment.

·         Must have hands-on knowledge with Linux commands (shell scripts
etc.)

·         Hands-on expertise with upgrading Remedy AR Server and Remedy
Midtier server with the latest patches.

·         Must have expert level knowledge on setting up disaster recovery
for Remedy with minimal downtime.

·         Must be able to troubleshoot application logs (SQL, API, Filter,
Active Links etc.) and provide solutions.

·         Must be able to write custom workflows using Remedy forms and
objects like Active Links, Filters and Escalations.

·         Work directly with the BMC to renew licenses and creating defects.

·         Must perform application configuration such as adding categories,
groups.

·         Provide L2/L3 support whenever necessary.

·         Preventative maintenance, such as performance tuning, archiving.

·         Must have strong knowledge of relational databases (Oracle),
PL/SQL, DB Links, Views etc.

·         Investigating and implementing application customization.

·         Deploying application changes or upgrades as and when required.

·         Strong execution in terms of backup/restore process.

·         Implement the Remedy disaster recovery process.

·         Strong familiarity with supporting Remedy applications including:
Oracle, Web Services XML, Crystal Reports and Remedy API.

·         Ability to analyze, approve and test customized Remedy
enhancement modules.

·         Installed and Configured Email Engine.

·         Used Remedy Migrator, Developer Studioor other data integration
tools to migrate remedy objects/dataand data across environments.

·         Maintain the Remedy server for patches and upgrades etc.,

·         Must have hands-on experience with SSO and LDAP Plugins for
Remedy.

·         Strong expertise in writing plsql scripts,functions,stored
procedures, complex sql queries, plsql analytical functions, hierarchical,
parent-child queries.

·         Expertise in java scripts,unix shell scripts to support custom
functions or steps.

·         Expert in designing and setting up exception handling and
performance tuning of jobs.

·         Willingness to work with offshore team members during off hours.
Ability to work under tight timelines and project milestones.



Best Regards,

*Pruthvi Raju*

*Technical Recruiter*

*IDC Technologies Inc.*

*1851 McCarthy Boulevard, Suite 116, Milpitas, CA – 95035*

*Phone:- **408-648-0957*

*Email:- **prut...@idctechnologies.com* <prut...@idctechnologies.com>

*Website:- **www.idctechnologies.com* <http://www.idctechnologies.com>

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