Job Description:
*ITSM / Service Now (SNOW) Architect:*

*Primary Responsibilities:*

*Lead and guide SNOW requirements life cycle*
*Lead and guide SNOW architecture life cycle*
*Lead and guide SNOW integration architecture life cycle*
*Lead and guide SNOW design and development cycles (iterative and agile
development)*
*SNOW Technical Lead and Go-To person for all SNOW technical questions*
*Lead Team of SNOW developers (customization & integration development) and
SNOW testers.*
*Provide technical leadership to project team to perform design to
deployment related activities, provide guidance, perform reviews, prevent
and resolve technical issues.*
*Report to SNOW Program / Project Manager (PM).*
*Assist PM with inputs to SNOW Project Plans (Scope, Schedule and Level of
Effort, …) and other Project Artifacts (example: RAID log and Weekly
Reporting)*
*Interface with Service Now professional services*
*Some Hands on Development (of use cases) and Hands on Testing (of test
cases)*


*Required Experience: *

*3 plus years of ServiceNow architecture, design and development
experience. *
*8 plus years of IT Service Management tooling architecture, design and
development experience (including BMC/Remedy). *
*Some experience with ITSM Process Design and IT Services Design.  *
*Some experience applying industry standard architecture frameworks such as
TOGAF and industry standard operating models such as ITIL v3, eSCM, IT-CMF,
amongst others. *
*10 plus years of overall IT experience.*


*Required Skills:*

*ServiceNow Process Module Development skills with JavaScript and
ServiceNow APIs.*
*Web based languages, including JavaScript (Server & Client), Ajax, HTML
and CSS.*
*ServiceNow Architecture, Design and Implementation skills.*
*ServiceNow certifications a plus.*
*Attention to details, multi-tasking and time management skills.*
*Skills and ability to work in fast paced and agile (agile / scrum)
development environment.*

*Skill and Experience Details:*
*Minimum Experience Required:*
*Mandatory Skills:* Project Management ADM, Testing, Consulting, IT
Functional Consulting, Infra Consulting, Architecting
*Desirable Skills:*
*Language Skills:* English Language

-- 
Thanks and Regards,
Vipin Rajput

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