Hello, I am Ryan IT Recruiter with GRMI Inc. Here is the requirement opens with us, please have a look and if you are interested please get back to me with your latest word formatted resume along with contact details to r...@grmi.net
*Duration*: *9+ Months* *Job Role: *Network Support Analyst *Location: Bloomington, IL, United States* *Role Description: * This position is for a Converged Network Support Analyst who will be supporting Data, Voice and Contact Center Networks. It is for 1st shift in Phoenix with a schedule of Mon-Fri 7am - 3:15pm. Cisco Customer Voice Portal (CVP) Installation experience Application Configuration Support Knowledge - Infrastructure troubleshooting Cisco Unified Contact Center Enterprise (UCCE) experience Experience with Multiple instances of UCCE using ICM to ICM gateways - Knowledge of adjunct connectivity CTIOS troubleshooting server side TCP/IP networking fundamentals Understand ITIL Principles (Service Management) Experience with moving from Avaya to Cisco would be helpful Self Directed, Team player, Ability to work with both technical and non-technical people In order to foster communication and timely resolution of outages, analysts located in Bloomington and Phoenix will be located, on a regularly scheduled basis, in an area where a video camera with phone will operate continuously. Will have them start in CCW for 2 weeks to address accesses and then come to Bloomington for 4-6 weeks for training. -- You received this message because you are subscribed to the Google Groups "US_IT.Groups" group. To unsubscribe from this group and stop receiving emails from it, send an email to us_itgroups+unsubscr...@googlegroups.com. To post to this group, send email to us_itgroups@googlegroups.com. Visit this group at http://groups.google.com/group/us_itgroups. For more options, visit https://groups.google.com/d/optout.