Hello,
Hope you are doing great.
Please review the requirement and if you find it matching your profile then
send me your updated resume ASAP
*Position Title: SAP CRM Consultant*
*Location : Houston, TX 77005*
*Duration: 6+ Months*
Job Description:
Anchor different phases of the engagement including business process
consulting, problem definition, discovery, solution generation, design,
development, deployment and validation; guide teams on project processes
and deliverables; contribute to effort estimation and proposal development,
client training and internal capability building with the objective of
providing high-quality and value-adding consulting solutions to customers
within the guidelines, policies and norms of Infosys.
CRM and Contact Center experience is a must:
SAP CRM 7.0
a. Experience with Setting up Interaction Center
b. Experience with Setting up CRM Service with integration to ECC
Service requests
c. Experience with Setting up Integration to SAP Contact center
2. SAP ECC
a. Experience with Service processes.
3. SAP Contact center
a. Experience with Setting up for multi-level support call routing
b. Experience with Setting up for skill based routing
c. Experience with Setting up for Region based routing
d. Experience with Setting up for Voice, Email and Chat
e. Experience with assisting/Setting up the instance and guiding basis
resources on set up
f. Experience with SAP Contact center integration with Cisco Call
Manager
4. SAP CRM Middleware
a. Experience with Setting up Master data integration
b. Experience with Setting up Transactional data integration
i. Sales
ii.
Service
c. Experience with Setting up Enhancements for custom functionality
5. Data migration/loads
a. Experience with setting up data migration from Non SAP systems for
master data
i.
Experience with Setting up and executing LSMW for data loads
Regards,
Ashish Gupta
1351 McCarthy Boulevard, Suit 116, Milpitas, CA, USA, 95035
*Phone* : 408-457-9381 ex 4094
*Yahoo, Hangouts* : ashish.recruiter12
*Email* : ashish.gu...@idctechnologies.com
*URL* : WWW.idctechnologies.com <http://www.idctechnologies.com/>
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