Hi,

Hope you are doing great.

This side *Deepika* from *Enterprise Solution Inc*.

We are Looking for



*Role: IEX Resource*

*Location: San Jose CA*

*Duration: 6+month*



*Job description:*



*Must Have:* Cisco Experience, Web Application Support, FTP Server, Web
Server, Familiarity with eStore, EXAM cases, Remedy cases, Oracle databases
and connections, as well as various IT entities such as Networking,
Database, IPSEC, CCAT etc. is a must. Working with external vendors and
their network connections to Cisco.

An expert level proficiency in MS Excel. SQL, and database querying is
highly desired.

should be flexible enough to cover varying hours to attend conference calls
throughout Europe, Asia, and Americas whenever necessary

Should be able to execute various projects by working with Cisco IT teams,
software vendors, and IT vendors.



*Desired Skill:* (Ideal Candidate, Workforce Management / NICE IEX being
niche skill/tool it is ok if the candidate can learn quickly): Call Center
Operations knowledge, Workforce Management / NICE IEX



*Nice To Have Skills:* Experience with reporting tools such as Tableau



*Thanks & Regards,*

*Deepika verma*

*Enterprise Solutions Inc. *

*Email ID: **deep...@enterprisesolutioninc.com*
<deep...@enterprisesolutioninc.com>

*Tel: **1-408-465-5253*

*Gmail ID: deepika10....@gmail.com <deepika10....@gmail.com> *

*Web: **www.enterprisesolutioninc.com*
<http://www.enterprisesolutioninc.com/>

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